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Think smarT, Think sTraTegically
OperaTiOnal excellence
Use operational excellence to differentiate yourself from your competitors.
But what does operational excellence really mean? How does it add value to your organisation? And which practical approach based on today’s techniques should you follow to improve your company’s impact?
This programme teaches you to think smart and strategically in order to become more efficient at an operational level.
FOr whOm?
• Youworkintheproductionorservicesindustriesasageneral manager or executive.
• Youareaserviceorqualitymanager.• Youareabusinessorprocessmanager.• Asaprojectmanager,youhavetodefineandimplement
changes.• YouworkasaConsultantinanenvironmentwhich
requires more operational excellence.
added value FOr yOu and yOur cOmpany
Youwill
• gainacoherentandintegratedunderstandingof‘lean’andother concepts of operational excellence.
• beabletocorrectlyapplytheleanandoperationalexcellence principles.
• masterthekeyterminologyusedinOperations,suchasleadandcycletimes,pushvs.pullsystems,stockmanagement,productivityand6Sigma.
• streamlineyourprocessesaccordingtocustomerrequirements.
• withoperationalperformances,youwillmakeapositiveimpact on the whole company.
• makethemostofopportunitiestoimprove,defineimprovementprojectsandfixpriorities.
inspiraTiOnal learning mOmenTs
" At Computacenter, we wanted to invest more in Lean and Operational Excellence. The learning moments during the programme inspired me to develop a service model for our company. The project assignment and the examination gave me the opportunity to apply and refine this model. A year later, we are still using it actively to my team’s great satisfaction. “
Jurgen Strijkers – Head of Managed Services, Computacenter
meeT yOur FaculTy
• Prof Ann Vereecke is the Programme DirectorforOperationalExcellenceandformerPresidentofEurOMA,theEuropeanOperationsManagementAssociation.
• Prof Robert Boute is an expert inOperations&SupplyChainManagement.
• Prof John Bicheno is the Director of theMasterClassinLeanOperationsatCardiffBusinessSchool.HeisanauthorityinleanOperationsandauthorofthebook‘TheLeanToolbox’.
• Prof Marc Lambrecht is Professor of OperationsManagementatKULeuven.
Draw inspiration from the lectures given by guest-practitioners. They provide a wide array of examples in both services and production.
pracTical inFO
Dates and venues6daysGhentCampus:21,22,23November2012LeuvenCampus:12,13,14December2012
LanguageEnglish
Fee€4,975(excl.21%VAT).Ifyouintendtotake an examination in order to get the ‘LeanCompetency’accreditation,thefeecomestoatotalof€5,825(excl.21%VAT).
cOnTenT parTner
prOgramme design
Youwillbeamazedbyourkeennessforpractice.Departingfromwell-foundedtheory,weillustrateitwithpractice-basedexamples,casestudiesandexercises.Youwilllearnnotmerelyfromthelecturesgivenbyourfaculty.Drawinspirationfromyourparticipatingcolleagueswho,justlikeourfaculty,comefrom the production and services industries.
Interactionandexchangingexperienceswillteachyouagreatdeal.Moreover,youwillhavethepossibilitytoreceiveaLeanaccreditationbypassinganexamination and drawing up an implementation plan for your own company.
mOdule 1: FundamenTals OF OperaTiOnal excellence
• Strategicimportanceofoperationalexcellence• Mappingoutthevaluestream• Leantechniques• Leanplanning• Implementationoflean:in-companyvisit
mOdule 2: success FacTOrs FOr OperaTiOnal excellence
• Managingthelimitingfactors• Capacitymanagementandvariabilityanalysis• Qualityprocesses• Leaninthelogisticschain• Staffmanagementintimesofchange
www.vlerick.com/opex
apply nOw!
PleaseseePracticalInfoonthefollowingpage,orvisit:Ann Vereecke shares her insights in operational
excellence in an interactive way with you!
pracTical inFO
regisTraTiOn
Action! Register online.
Questions?Pleasecontact:Rian De BruyckerProgramme AdvisorT:+3292109884F:[email protected],Belgium
yOur cerTiFicaTe
Ifyoutakepartinoneofourprogrammes,youareentitledtoacertificatefromVlerickBusiness School.
IfyousuccessfullycompleteanExecutiveMasterClass,youcanjointheVlerickAlumniNetwork,aworldwidenetworkofover16,000alumniinmorethan100countries.
cancellaTiOn
Consultourcancellationconditionsat:www.vlerick.com/conditions
we are here FOr yOu
Online regisTraTiOn: quick & easy!
Registeronlinevia:
www.vlerick.cOm/supplychainprOgrammes
Financial beneFiTs FOr yOu?
• 10%discountforpayingmembersofVlerickAlumni• SMEportfolio:subsidiesforFlemishSMEs.• VlerickSocialProfitGrantsfororganisationsactivein
thesocialprofitsector.
You’llfindmoreinfoat:www.vlerick.com/benefits
FurTher imprOve yOur reTail experTise
• ConsumerGoodsConference ThisistheannualeventfortheBelgianConsumer
Goods sector. Find an answer to all your questions. AndmeetthekeydecisionmakersintheConsumerGoodssector.Everythingisbroughttogetherforyouinaone-daySupplyChainandMarketingtrack. www.vlerick.com/consumergoods
• BusinessProcessManagementWorkshop TheBPMworkshopisaninteractiveandpractice-
orientedworkshopoverthreedays.Itteachesyouhowto apply process management techniques effectively in a real business environment.
www.vlerick.com/bpmworkshop
Rian De BruyckerProgramme AdvisorT:[email protected]
Your contact details will be stored in a database of Vlerick Business School for the purpose of keeping you updated on our activities. Pursuant to the Belgian Law on privacy (Wet tot bescherming van de persoonlijke levenssfeer ten opzichte van de verwerking van persoonsgegevens) of 8 December 1992 you are entitled to inspection and correction of data related to you as kept by Vlerick Business School.
Yes,Iwouldliketostayup-to-dateabouttheactivitiesofVlerickBusinessSchoolviae-mail. No,IdonotwanttoreceiveinformationabouttheactivitiesofVlerickBusinessSchoolviae-mail.
Name First name M F
Function
Company
Companyaddress N° bus
Postal code City
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Invoicetobeaddressedto:
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(Only fill the section below if different from company address above)
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IampayingmemberofVlerickAlumniandenjoya10%reductiononthisprogramme
Date - - Signature
applicaTiOn FOrmOperaTiOns & supply chain managemenT
Yes,Iwishtoapplyforthefollowingprogramme(s):
ProjectManagement ExecutiveMasterClassinSupplyChainManagement PurchasingManagement SupplyChainForum OperationalExcellence SupplyChainConference
Inaddition,Iwishtoreceivemoreinformationonthemanagementprogrammesof VlerickBusinessSchoolthatIhavetickedonthereversesideofthisform.
EXECUTIVE EDUCATION AND RESEARCH IN 2012-2013
OPERATIONS & SUPPLY CHAIN MANAGEMENT
ENGLISH
please reTurn This FOrm by Fax Or pOsT TO:
VlerickBusinessSchool,attn.RianDeBruycker,Reep1,9000Ghent,Belgium,fax+3292109728rian.debruycker@vlerick.comYoucanalsoapplyonlineatwww.vlerick.com/supplychainprogrammes
Iwouldliketoreceiveinformationonthefollowingprogrammes(pleasetick). Pleasereturnyourcontactingdetailstousbyfax,e-mailorpost.
general managemenT AdvancedManagementProgramme e
InternationalManagementProgramme e
MiddleManagementProgramme d
YoungManagementProgramme d & e
accOunTing & Financial managemenT Understanding Annual Reports d & e
MasteringCostsandBudgets d & e
FundamentalsofFinancialManagement d & e
StrategicCostManagement e ValuationofCompanies e ExecutiveMasterClassinControllership e
ExecutiveMasterClassinCorporateFinance e
ExecutiveMasterClassinFinancialAnalysis andAssetManagement e
human resOurce managemenT HRMwithImpact d
Compensation&Benefits d
ExecutiveMasterClassinHumanResourceManagement d
icT & business prOcess managemenT ICT-Management d
BusinessProcessManagementWorkshop d & e
ExcellenceinBusinessProcessImprovement e
ExecutiveMasterClassinBusinessProcessManagement e
BusinessIntelligenceWorkshop e
innOvaTiOn managemenT StrategisingforInnovation e
EntrepreneurialInnovation e
CorporateInnovationManagement e
ExecutiveMasterClassinInnovation&Entrepreneurship e
markeTing & sales IntroductiontoMarketingManagement d
Retail&TradeMarketing d
BrandManagement&Communication d
ProductManagement d
StrategicBusiness-to-BusinessMarketing d
ExecutiveMasterClassinB2BMarketingandSales e
OperaTiOns & supply chain managemenT ProjectManagement d PurchasingManagement e
OperationalExcellence e
ExecutiveMasterClassinSupplyChainManagement e
enTrepreneurship KMOChallenge d
KMOExcellence d
EntrepreneurshipforManagers d
peOple managemenT & leadership ThePeopleManager d
ExecutiveDecisionMaking d HowtoImproveYourEmotionalIntelligence d
InspiringforChange d
NegotiatingtoCreateValue d & e
Self-mastery d
Bestsellers read for you d
sTraTegy StrategyinAction e
execuTive masTer classes ExecutiveMasterClassinB-to-BMarketingandSales e
ExecutiveMasterClassinBusinessProcessManagement e
ExecutiveMasterClassinControllership e
ExecutiveMasterClassinCorporateFinance e
ExecutiveMasterClassinFinancialAnalysis andAssetManagement e
ExecutiveMasterClassinHumanResourceManagement d
ExecutiveMasterClassinInnovation&Entrepreneurship e
ExecutiveMasterClassinSupplyChainManagement e
mbas Full-timeMBA e
ExecutiveMBA e
ExecutiveMBAinFinancialServices&Insurance e
masTers MastersinFinancialManagement e
MastersinGeneralManagement e
MastersinMarketingManagement e
d Programme in Dutch e ProgrammeinEnglish
mOre inFOrmaTiOn On www.vlerick.cOm
The prOgrammes OF vlerick business schOOl
