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Have you ever wished it were easier to offer professional development to participants who are at remote locations? Or, thought "There must be a way to train staff without the hassle of obtaining training space"? Of course you know about webinars. They are are hot right now...but some can be so boring and uninspiring. Participants are often disappointed. Learning a little about the basics and a few tips and tricks will help you deliver remote training that rocks your audiences. This session is intended for administrators and staff development professionals of organizations and direct service programs including directors, faculty, consultants and trainers, who plan and execute pre-service and ongoing in-service professional development. The purpose of the session is to provide participants with an overview of the technical options for webinar hosting, and what it takes to present highly interactive online meetings and webinars that offer lasting impact and actionable learning. Considerable time will be spent discussing best practice for executing remote live training for professional development and online coaching sessions. Hybrid online and live training will be discussed, along with ideas about how to ensure learners are prepared for and are able to implement the content. Join this session to learn how to deliver powerful webinars & online meetings that inspire your audiences.
Citation preview
NAEYC Annual
Conference
November 7, 20141
Break free of the training
room: Techniques for
memorable and
meaningful webinars for
early childhood education
Fran Simon, M.Ed.
About me:
* Former Child Care Administrator *
* Tech Dev * Marketing * Business Development *
* Webinars *
* Social Media * Author *
SPECIFICALLY FOR EARLY CHILDHOOD
Agenda
3
•Getting to know you
•Webinar basics
•Webinars in PD
•Webinar shopping list
•Delivering engaging online presentations
4
About you…Assumptions:
• You want to offer PD to remote groups
• You want advice about:
Software
Best practice
• You have questions!
Webinar Basics
5
Anyone with a computer and an Internet connection or a mobile device
can participate.
Powerful
The obvious!Webinars allow you to reach people
around the world who might otherwise never connect with you
6
Challenges that make webinars counterintuitive
7
• Personal interaction• Gauging interest and understanding•Applying concepts in activities
Webinars, online meetings and webcasts
Collaboration # of attendees Purpose
Online MeetingHighly interactive
Multi-way communication
2-20* RemoteBusiness meetings
******Staff , client or board meeting
WebinarLimited 2- way communication
2-500 Remote presentation
******Conference session
or training
Webcast1-way
communication
2-Thousands Remote broadcastof information to large audiences
*****Keynote
8
Roles in Webinars and online meetings
9
Panelist(s)/Presenters
HostOrganizer
Attendee Registrant
Information creators
Info Consumers
© Fran Simon Copyright, 2012 10
This sounds complicated!
What do we need to do webinars?
11
You need: A Computer* & Connectivity**
* PC, Mac, Both? ** broadband Internet access
You need Webinar Software and Audio Service
12
And so many more…
13
-OR-
-OR-
Webcam and audio
+
+
+
Highly recommended: An Assistant
Handles the “backchannel” and troubleshoots.
14
Nice to have: 2 computers, mobile devicessomething to drink, a pen and paper, notes, a
clock
15
Time to…
• Plan
• Prepare the presentation
• Prepare the webinar
• Train all involved
• Practice
• Promote/inform participants16
Webinars seem
17
Plan adequate time for training and practice
Webinars and best practices
In PD
18
Best when blended, ongoing, long term
19
Where do webinars fit in professional development
20
Synchronous(at the same time)
Asynchronous(self-paced)
One to one
CoachingMentoringOn the jobTutoringVideo conferencing (Skype, Hangouts)
ReadingResearchingDocumentingReflectingExperiencing
One to manyWebinarsLive or online classroomKeynotesWebcasts
Online self-paced coursesVideoBooks
Many to many(Professional Learning
Communities)
ChatVideo conferencing (Skype, Hangouts)Live or online discussionsLive or online study groups
Bulletin boardsOnline groups
Powerful benefit: Capture
information before the
session.
22
• Webinars
• Online meetings
• Facilitated webcasts
• Training systems
• Streaming Video
Selecting a system
Comparing Webinar Software
23
Comparing Webinar Software
24
BEWARE THE TELECONFERENCING DETAILS!
• VOIPAttendees listen through the computer
Usually included in the price, but not always
• Integrated Toll Call teleconferencing $$?
• Integrated Toll-free calling$$$ !!!
Webinar Software Features
25
Desktop Sharing
Web Browsing
Recording
Whiteboard
Drawing Tools
Chat
Share Controls
Common Features
Often overlooked
26
Multiple Presenters
Advance Scheduling
Instant Meetings
Webcam and Video Streaming
Registration and Reporting
Polls and Surveys
VOIP & Integrated Teleconferencing
What to think about during demosDemos will show you this: They often don’t demo this:
Is it visually appealing for the end user? Is it easy for the people who run the webinars to set up, manage, and record?
Is it easy for the end user to log in? Does it have a registration system? Reporting?
Is it cool and feature-rich? Does it include audio? What are the audio options?
Is it reliable? Are there additional costs?
Do they offer onboarding support? What are the options for support.
27
1. Compare 2. Attend a demo 3. Ask questions 4. Take the trial
5. Try it in a real scenario.
28
In addition to providing PD, you can use the software for:• Promotion;
• meetings;
• Brand building; and
• Lead generation and recruiting for members, , enrollees, or employees.
29
b
o
n
u
s
Deliver great online presentations
30
Increased engagement and learning 32
Explain what you will deliver and deliver what you advertise
© Fran Simon Copyright, 2012 33
Keep the slides graphic and readable
Use images to convey meaning
© Fran Simon Copyright, 2012 34
Don’t be boring
35
• Provide examples
• Pause. Ask questions
• Vary inflection
• Convey emotion
• Provide takeaways
• Break some old rules
Keep it as interactive as
possible
Polls, open ended questions, hand-raising, back channel, screen sharing, drawing tools.
37
Engage through the “backchannel”
Chat log from a webinar
38
Assistant’s role
• Send out links to URLs
• Respond to comments
• Add tidbits of information
• Act as a color commentator
• Troubleshoot
•Take over in case of failure
40
Rules we may have
abused
Avoid bullet overload
41
• Putting every thought on the slide is boring.
• The presenter might as well let you read.
• How can you digest this information?
• Do you want to digest this information?
• How do you feel about communicating every thought on one slide?
• Have you ever read Death by PowerPoint? by Michael Flock? It’s old, but good, and not really about PowerPoint.
• I will provide you with some great resources at the end.
• A few bullets are fine, but they should be short.
• Having fun?
• Interested?
• Is this helpful?
• Are you still awake?
Data overload
42How could this info have been better conveyed?
43
Don’t read the presentation!
Resources
44
Webinars and Webcasters Group on LinkedInThe Virtual Presenter, Roger Courville