ATTHEHOTEL

First things first!• Before going toahotel,you call tocheck thevacancies,andthen you book aroom/make areservation.

• Before arriving atthe hotel,youmust call ahead if you aregoingtobelate.

• Ifyoudrivetothehotel,thevaletmayparkyourcaroryoumayparkyourcarinthehotelcarpark.

Kinds ofAccommodation• Hostel: idealforyoungtravelersandbackpackers,asitisaninexpensivetypeofaccommodation,usuallywithsharedbedroomsandcommunalfacilities.

• Motel:Originallydesignedformotorists,motelsareroadsidehotelsequippedwithminimalamenitiesandampleparkingareasformotorvehicles.

• Cottage - Intoday’stourismsector,itisusedtodescribeasmallvacationhouse,typicallyinaruralarea.

• Resort - Althoughaitisprimarilyknownasadestinationfrequentedbyvacationersinsearchofrelaxationandentertainment,thetermisalsousedtodescribeafullservicelodgingestablishmentthatoffersextensiveguestservicesandrecreationalfacilities.

• BedandBreakfast - (B&B)Itisanintimate,independentlyrunlodgingestablishment,wherebreakfastisincludedintheroomrate.

• Hotel:Anestablishmentthatprovidestravelerswithpaidaccommodationandotherguestservices.Dependingonsize,location,andamenities,hotelsaregenerallyratedfromone-startofivestars

Atthe ReceptionLobby Lifts/elevators

Reception,FrontDesk

Receptionist

• Thereceptionistwillcheckyourreservationandwillaskyouaboutyourpersonaldetailssuchasname,address,lengthofyourstay,check-outdate,etc.Youcanaskthereceptionistforawakeupcall.

• Thenthebellboy/porterwilltakeyourluggage toyourbedroom.

• Don'tforgettogivehimatip!

• Roomsmustbecozy,haveabeautifulview,havewi-fi,haveensuitebathroom,haveakitchenette. It'simportanttohaveacomfortablepillowandenoughtowels.

Kinds ofRooms• Singleroom:aroomwithasinglebed

intendedforjustoneperson.• Doublebedroom:roomwithonedoublebed• Twinroom:aroomwhichhastwobedsseparatedbya

centretable• Adjoiningrooms:roomsthatshareacommondoor,

mostlypreferredbyfamilies• Efficiencyroom:aroomwithakitchenfacility• Suiteroom:twoormorebedroomswithalivingroom

anddiningarea• Kingbedroom:aroomwithakingsizedbed• Queenbedroom:withaqueensizedbed• Dorm:bedroomwithbedsforseveralpeople

HotelAmenities andServicesINSIDETHEROOM• Kitchen facilities• Television• InternetAccess• Personalitems:iron andironing board,hair dryer,soap,

shampoo,mouthwash or shower caps.OUTSIDETHEROOM• Dining area• Café• Vending machines• Fitness centre• Swimming pool(indoor pool)• Parking

Other Services• The hotelmaid will clean your bedroom everyday (make the bed,change the towelsandbedding,change toiletries,etc)

• Room service:you may have your mealsserved inyour room.