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The internationally recognised experts in business analysis trainingStandard terms and conditions apply - visit www.softed.com/register/terms.aspx for details.Copyright © Software Education Holdings Ltd. Correct as at February 2013. Content subject to change.

www.softed.com

Book NowGo to www.softed.com Email info-au@softed.com Phone 1800 145 152* Every 5th person attending the same course (date and

location) from the same organisation attends for free.

Ask us about our in-house delivery options.

SPECiALiTy CourSESCourses teaching particular skills or techniques that build on core training content.

SKILLS & TECHNIQUES

SySTEm DESIgN & ProgrammINg

CommUNICaTIoN & LEaDErSHIP

agILE

ProjECT maNagEmENT

Small Team

Leadership

Software Project

management

object oriented analysis and

Design with UmL

Business Process

modelling

agile Fundamentals

Planning and Communicating

Change

agile Project

management

advanced Data

modelling

EffectiveBusiness

requirements

The agile Business analyst

Introduction to SQL

Writing Technical

Documents

agile Concept Phase Start

me Up

User acceptance

Testing

agile Facilitation

Speciality CoursesPublic coursesBusiNess Process ModelliNg (3 days)This course provides a framework to support business process improvement activities and defines metrics that can be used to evaluate success criteria. Participants learn to model the current state (as-is) and future vision (to-be) of a solution using uML and BPMN. This course focuses on learning outcomes that can be applied to any organisation and, as such, is tool agnostic.

effective BusiNess requireMeNts (2 days)A course for requirements engineers that offers the participant tools and techniques to support the capturing of measurable quality (non-functional) requirements. Participants learn to take ownership of requirements, from generation to validation, as well as manage the requirements process.

user accePtaNce testiNg (2 days)By the end of this course, participants will understand good practices for software testing and have the skills necessary to plan, prepare, execute and evaluate an effective user acceptance test.

iNtroductioN to sql (1 day)This course will teach you how to create SQL SELECT statements that retrieve any required data and create SQL iNSErT, uPDATE and DELETE statements.

sMall teaM leadershiP (2 days)During this course you will learn methods for dealing with difficult people, and how to successfully manage the delegation of work. We’ll help you to create a process for effective coaching and teach you techniques for building your interpersonal communication skills. This workshop provides you with common-sense skills to better guide your team.

agile fuNdaMeNtals (3 days)Become a Certified iCAgile Professional with this 3-day course that explains the flow, the processes and the environment of Agile projects, giving participants an overall understanding of Agile tools and techniques used in delivering value.

the agile BusiNess aNalyst (2 days)use Cases or user Stories? understand the role of the Business Analyst in Agile software development teams. Learn how to combine your existing analysis skills with Agile tools and techniques.

agile coNcePt Phase start Me uP (2 days)This course covers the first phase of an initiative, the ‘Concept’ phase or ‘Agile business case’. you will take a case study through each of the seven concept steps – discover, desired outcomes, high level features, invention, high level design, high level estimates, plan and proposal – looking at the deliverables from each step and the techniques used to produce them.

agile facilitatioN (2 days)This course provides an experiential and theoretical understanding of how collaborative workshops can be run and how each member can contribute to the team to achieve maximum effectiveness, while identifying potential pitfalls and how to avoid or address them.

agile Project MaNageMeNt (2 days)This course teaches you to apply your existing project management knowledge to Agile projects, as well as examining the underlying philosophy of Agile. it discusses the role of the Project Manager and iteration Manager in each of the Agile phases.

in-house Deliverysoftware Project MaNageMeNt (3 days)Why did the traditional approaches to project management used in other industries fail in software endeavours? This course is designed specifically for those moving into project management, or project managers with little or no experience in software development.

writiNg techNical docuMeNts (1 day)Learn to write clear, unambiguous documents for various project audiences. you will be provided with examples of technical writing as well as templates, tips, guidelines and checklists to produce your own documents.

oBject orieNted aNalysis aNd desigN with uMl (3 days)Learn the fundamentals of the object-oriented paradigm and equip yourself with techniques for designing object-oriented systems.

advaNced data ModelliNg (3 days)Designed for the experienced data modeller, this course assumes knowledge of, and experience with, normalisation to 3NF. you will be provided with frameworks, methods, tips, techniques and other tools you can use to design a corporate architecture.

PlaNNiNg aNd coMMuNicatiNg chaNge (2 days)This course provides participants with pragmatic tools and approaches to anticipate and manage the complexities involved when implementing change in the workplace.

anja wever

Business Analysis and requirements Training - Depth and BreadthSoftware Education offers a complete business analysis curriculum built around three Core Courses that provide the necessary skills, techniques and knowledge at key stages during an analyst’s career. our Core Courses are complimented by over ten Speciality Courses which have been designed to build on

specific learning outcomes. Software Education supports you with certification, coaching and assessments, as well as an unrivalled network of internationally recognised experts. We offer a complete range of options to improve the career of any Business Analyst.

our traiNers

Software Education’s trainers are passionate about meeting each participants learning needs. They have been chosen both for their extensive practical experience and for their ability to educate and interact with natural empathy. All of our trainers have worked on a variety of business analysis, change

management and/or software development projects using a broad range of approaches. They share their experience with real systems in the real world and each individual adds their own unique perspective to the course. our trainers present in a style that is informal, entertaining and highly interactive.

tim wrightsean Boylanshane hastie john watson ellan young josie crawford

CoNTaCT US To PUT yoUr PLaN IN PLaCEPhone 1800 145 152 or Email info-au@softed.com

softed caPaBility

aNd coMPeteNcy

core traiNiNgEssential courses for career progression.

certificatioNTraining that aligns to leading industry certifications: iiBA®, iSTQB and iCAgile.

coachiNg & assessMeNts

Assistance with developing career progression,

frameworks and methodologies.

sPeciality traiNiNgCourses teaching particular skills or

techniques that build on core training content.

MasterclassesEvents covering industry trends and developments

presented by our unrivalled network of internationally

recognised experts.

our core training programme is appropriate for new or experienced business analysts. These courses are designed to provide essential skills for Business Analysts and are mapped to iiBA® professional Certification.

BusiNess systeMs aNalysis (5 days)This course provides you with a fundamental business analysis framework and the relevant tools and techniques to support your

requirements efforts. it covers in depth requirements and business systems concepts, product scoping, requirements elicitation, modelling techniques such as data modelling, process modelling, use cases, business rules modelling, and requirements validation and impact analysis.

SKILLS & TECHNIQUES

SYSTEM DESIGN & PROGRAMMING

COMMUNICATION & LEADERSHIP

AGILE

PROJECT MANAGEMENT

SKILLS & TECHNIQUES

SYSTEM DESIGN & PROGRAMMING

COMMUNICATION & LEADERSHIP

AGILE

PROJECT MANAGEMENT

the seNior BusiNess aNalyst (3 days)This course covers the project and professional related competencies that are required of a Senior Business Analyst. it also covers

elements of enterprise analysis such as how to present a business case. it then focuses on project classification and the fostering of processes to support effective business analysis. it also covers team leadership skills and stakeholder engagement for sustainable projects.

advaNced BusiNess aNalysis (3 days)This course is aimed at experienced Senior Business Analysts, Business Analysis Managers and Project Managers.

it looks at the commonalities of these roles and aims to support a partnership between them. This course focuses on enterprise architecture, strategy and leadership and the relevant tools and techniques needed to support the underlying business objectives.

SKILLS & TECHNIQUES

SYSTEM DESIGN & PROGRAMMING

COMMUNICATION & LEADERSHIP

AGILE

PROJECT MANAGEMENT

SKILLS & TECHNIQUES

SYSTEM DESIGN & PROGRAMMING

COMMUNICATION & LEADERSHIP

AGILE

PROJECT MANAGEMENT

SKILLS & TECHNIQUES

SYSTEM DESIGN & PROGRAMMING

COMMUNICATION & LEADERSHIP

AGILE

PROJECT MANAGEMENT

SKILLS & TECHNIQUES

SYSTEM DESIGN & PROGRAMMING

COMMUNICATION & LEADERSHIP

AGILE

PROJECT MANAGEMENT

Core Courses

MasterClassMasteriNg the requireMeNts Process (3 days)This MasterClass is run by Suzanne and/or James robertson, creators of the Volere requirements technique. They have over 15 years’ experience working with organisations eliciting, understanding and communicating accurate requirements using their Volere technique. Volere has become such a sought after technique that Suzanne and James have written a book on the subject – mastering the requirements Process, Third Edition (included as part of the

course material). The robertsons are committed to helping people get maximum value on their i.T. projects, ensuring the right software is built first time.

Business Analysis Pathway

Software Education is an Endorsed Education Provider (EEP) for the international institute of Business Analysis (iiBA).

Essential courses for career progression. Add speciality courses along this pathway for a tailored solution.CorE CourSES

advanced Business analysis

Pr

oF

ES

SIo

Na

L C

aP

aC

ITy

Business Systems analysis

The Senior Business analyst

CarEEr

CCBA® Certification CBAP® Certification