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We believe the Minnesota Department of Corrections is the only United States corrections department with an internal Integrated Conflict Management System (ICMS). It is over 10 years old and its purpose is to create a more positive workplace by increasing staff conflict competency with training, providing services to aid staff and others in resolving workplace disputes, changing agency culture to talking things through, aligning policy, and evaluating to continually improve. Staff members of the ICMS serve in all types of agency positions and volunteer for additional responsibilities with ICMS because of their passion for the ICMS vision.
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