1. 1. Know How O Practical/Technical Knowledge O Planning, Organising & Integrating O Influencing Skills2. Problem Solving O Thinking Environment O Analytical Challenge3. Accountability O Freedom to Act O Nature of Impact O Magnitude 2. Freedom to Act O The extent to which the job/role decides onthe measures and actions to be taken to achieve the required results. This is a function of the organizational framework, the personal and policy direction, and the processes and systems that control the organization. 3. Nature of Impact O The nature and degree of influence thejob has on defined end results, as expressed in Magnitude 4. Magnitude (Area of Impact) O The nature of the jobs influence onbusiness results.