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Business Production Solutions from VMware
Leveraging the next set of capabilities for improved IT Quality of Service
© 2009 VMware Inc. All rights reserved
Contents
• VMware’s Business Impact: Your ROI to date
• Four key solution areas to focus on next:
� IT Operations� IT Operations
� Applications
� Business Continuity
� Desktop
• How VMware is going to deliver these solutions to you
VMware Delivers Measurable Business Value…
Capital and datacenter costs
Average power,cooling and realestate needs
Time spent on routine admin tasks
Capital costs reduced by 50% - 60%
Delayed datacenter expansion
Average of 33% reduction in routine admin time
e.g., provision a server
Up to 80% reduction in data center energy costs
3 Confidential
Operational costs reduced by 25%+
e.g., provision a serverin minutes
energy costs
Are you considering Desktop and Application Virtualization?
a. Yes, have already started
b. No, not convinced with the business caseb. No, not convinced with the business case
c. No, Don’t understand the benefits yet
d. No, no intention
…With A Proven, Consistent Process…
Sponsorship
Business Focus
Stage
IT
CAPEX
OPEX
Cost Efficiency
IT / LOB
CAPEX
OPEX
Availability
Responsiveness
Quality of Service
CIO
CAPEX
OPEX
Availability
Responsiveness
Compliance
Time-to-market
Business Agility
IT Production Business Production IT as a Service
The VMware Customer Journey
CloudReadiness
TechnologyFocus
� Server & infrastructure consolidation
� IT Operations
� Application Lifecycle Efficiency
� Service levels
� Desktop
� Service catalog and self-service IT
� Policy-driven automation
� Increased IT innovation
Time-to-market
Private Cloud
…That Provides An Evolutionary Path to IT as a Service
IT as a Service
� Built on a 100% virtual “compute factory”/ “software mainframe”
• Three main phases to achieving the goal of IT as a Service
• Each phase brings significant business benefits and accelerates
the next
• Virtualization is the foundation
“software mainframe”
� IT infrastructure is exposed as a servicewith explicitly defined service levels
� Users access services through a service portal and pay for what they use
Have you virtualized any of your critical applications ie. Database, Mail, ERP, CRM etc?
a. Yes, Have started with VMware
b. Yes, Have started with other vendorb. Yes, Have started with other vendor
c. No, concerned about risk/cost
d. No, no intention
Contents
• VMware’s Business Impact: Your ROI to date
• Four key solution areas to focus on next:
� IT Operations� IT Operations
� Applications
� Business Continuity
� Desktop
• How VMware is going to deliver these solutions to you
The VMware Customer Journey To IT-as-a-Service
Sponsorship
Business Focus
Stage
IT
CAPEX
OPEX
Cost Efficiency
IT / LOB
CAPEX
OPEX
Availability
Responsiveness
Quality of Service
CIO
CAPEX
OPEX
Availability
Responsiveness
Compliance
Time-to-market
Business Agility
IT Production Business Production IT as a Service
CloudReadiness
TechnologyFocus
� Server & infrastructure consolidation
� IT Operations
� Application Lifecycle Efficiency
� Service levels
� Desktop
� Service catalog & self-service IT
� Policy-driven automation
� Increased IT innovation
Time-to-market
Private Cloud
You are here
Business Production Solutions –Tackling the Next Set of Challenges
IT Production Business
Production Business
Production IT as a Service
Applications
• Moving applications from dev/test to production quickly
• Virtualizing Tier 1 apps with ensured SLAs
• Reducing time spent resolving application issues
IT Infrastructure &
Operations Management
• Efficient monitoring and automated management of infrastructure
• Measuring capacity utilization and planning for future growth
• Introduce process & discipline in a growing virtualized datacenter
• End the finger-pointing with apps teams• End the finger-pointing with apps teams
Desktop
• Delivering cost effective management and support of desktops
• Providing secure remote access , while protecting company data
• Supporting teleworking & outsourcing initiatives
Business Continuity
• Meeting service level requirements
• Recovering quickly from an outage
• Ensuring all data & applications are protected
Framework for ExploringThe VMware Business Production Solutions
Solution Area
Drivers Key business and technical drivers of each solution area
Capabilities New capabilities to develop
Business value Benefits you will achieve and how they’re measured
BusinessContinuity
DesktopIT Operations Applications
Business value and key metrics
Benefits you will achieve and how they’re measured
Products & services
VMware products & services that deliver this business value
Applications Which applications will be virtualized
Teams Who is involved in implementing this solution
IT Infrastructure & Operations ManagementSolution Area
Challenges & Drivers:
� Lack of visibility into infrastructure
operations, capacity, and utilization
New Capabilities:
� Discover & map all entities, relationships
and dependencies
BusinessBusinessContinuity
Desktop
IT Operations
Applications
� Time consuming manual processes
� Inability to meet infrastructure SLAs
� Finger-pointing with app owners
� Set and monitor configuration standards
� Set and monitor SLA thresholds
� Monitor capacity utilization and
requirements
� Automate repetitive, manual
administration tasks
IT Infrastructure & Operations Management:Measurable Business Value
Greater visibility into the virtualized environment, with faster troubleshooting
VMware Value Delivered:
Key Metrics:
� VMs per admin
BusinessBusinessContinuity
Desktop
IT Operations
Applications
Detailed analysis of capacity utilization and future requirements
Automated workflows to save time maintaining the IT environment
� VMs per admin
� Infrastructure cost avoidance
� Compliance with SLAs
� % of IT task automation
� Mean time to resolution
IT Infrastructure & Operations Management:VMware Products & Services
Products:
• VMware vCenter Server
• VMware vCenter products:
CapacityIQ, AppSpeed,
Services:
• Operational Readiness assessment
• “Jumpstart” services
(e.g. AppSpeed Jumpstart)
BusinessBusinessContinuity
Desktop
IT Operations
Applications
• CapacityIQ, AppSpeed,
ConfigControl, Orchestrator
(e.g. AppSpeed Jumpstart)
• Capacity Planning Workshop
Team & Application Focus:
• Infrastructure Team
• All applications
VMware vCenter Server: A Unified Control Center
• Inventory management
• Alarms, alerts
• Templates/provisioning
• Including:
• P2V Conversion
Automated patch • Automated patch management
• Orchestration tool
• Foundation for vCenterProduct Family
vCenter CapacityIQ
• Forecast timing of capacity shortfalls and needs
• Perform “What-If” impact analysis to
Right-Size Your Infrastructure:Improve CAPEX by 25%
impact analysis to model effect of capacity changes
• Identify and reclaim unused capacity
vCenter AppSpeed
• Auto-discover all infrastructure across all tiers, both virtual and physical
• Monitor application performance against
Application Performance Monitoring,Guarantee Performance SLAs
performance against SLAs at the transaction level
• Root cause analysis and faster troubleshooting
VMware vCenter ConfigControl
Standardize dynamic virtual environmentswith policy-driven configuration integrity
KEY
CAPABILITIES
What do I have?
Discover, organize and share accurate VI inventory data
How is it configured?
Track configuration & dependency data in real-time
Track, Report, Share
Is it configured as it should be?
Analyze & compare configurations against past, peers &
best practices
Provides complete, accurate, real-time visibility into the state of
configuration compliance of virtual resources and their relationships
supporting the business.
Policy backed Configuration Diff and Drift
Applications Solution Area
Applications
BusinessBusinessContinuity
Desktop
IT Operations
Challenges & Drivers:
� Hardware refresh
� Major application roll-out or upgrade
� Difficulty right-sizing applications
New Capabilities:
� Dynamic scaling of applications
� Improved application availability
� Improved root cause analysis of � Difficulty right-sizing applications
� Application scalability and availability
� Slow application lifecycle from
development to production
� “Virtualization First” policy/mandate
� Improved root cause analysis of
application performance problems
� Faster application lifecycle
from dev to production
� Improved reproduction of application
bugs/defects
Applications Solution:Measurable Business Value
VMware Value Delivered:
Key Metrics:
� Application uptime
Meet or exceed application service levels
Develop and deploy applications on
Applications
BusinessBusinessContinuity
Desktop
IT Operations
� Application uptime
� Time-to-develop
� Time-to-provision
� TCO per app
� Mean time to resolution
Develop and deploy applications on time and on budget
Cut provisioning time from weeks to minutes
Reduce application licensing costs where possible
IT Operations:VMware Products & Services
Products:
• VMware vCenter Lab Manager
• VMware vCenter AppSpeed
VMware vCenter CapacityIQ
Services:
• “Jumpstart” services
(e.g. AppSpeed Jumpstart)
• Capacity Planning Workshop
Applications
BusinessBusinessContinuity
Desktop
IT Operations
• VMware vCenter CapacityIQ• Capacity Planning Workshop
Team & Application Focus:
• Application owners, LOB IT
• Tier 1 & 2 applications
The Trend Is Clear…
36%
53%56%
41% 34%
50%
MS MS MS Oracle Oracle IBM
% of customers running apps in production on VMware
IBM
24%
SAP
27%
Source: VMware customer survey, September 2008, sample size 1038
Data: Within subset of VMware customers running a specific app, % that have at least one instance of that app in production in a VM
In a recent Gartner poll, 73% of customers claimed to use x86
virtualization for mission critical applications in production
Source: Gartner IOM Conference (June 2008)
“Linux and Windows Server Virtualization Is Picking Up Steam” (ID Number: G00161702)
MS Exchange
MS SharePoint
MS SQL
Oracle
Middleware
Oracle
DB
IBM WebSphere
IBM DB2
SAP
% o
f A
pplic
ations
800 Mb/s
16 GB
2 vCPU
ESX 3.5
9 Gb/s
64 GB
4 vCPU
ESX 4
> 300,000
30 Gb/s
255 GB
8 vCPU
380 Mb/s
< 4 GB
1 vCPU
ESX 3ESX 2
20% - 30% <10% - 20% <2% - 10%30% - 60% Overhead
>95% of Apps Match Native Performance On Virtual Machines
% o
f A
pplic
ations
Application Performance Requirements
20,000
1. Source: VMware Capacity Planner assessments
100,000 > 300,000< 10,000
For Example: Double Performance of Exchange 2007
8,000 Mailboxes 16,000 Mailboxes
16 cores 16 cores
Consolidate Your Software LicensesSQL Server Consolidation Example
SQL SQL SQL SQL
SQL SQL SQL SQL
8 servers 2 servers
SQL SQL SQL SQL SQL SQL SQL SQL
8 servers
16 processors / licenses
$100K
$200K
$300K
$400K
$500K
$596K
8 servers
16 Enterprise Edition licenses
SA$600K
2 servers
4 processors / licenses
$100K
$200K
$300K
$400K
$500K
$158K
4 licensesSA
$600K
2 servers
>70% cost reduction
vCenter AppSpeed
• Auto-discover all infrastructure across all tiers, both virtual and physical
• Monitor application performance against
Application Performance Monitoring,Guarantee Performance SLAs
performance against SLAs at the transaction level
• Root cause analysis and faster troubleshooting
vCenter CapacityIQ
• Forecast timing of capacity shortfalls and needs
• Perform “What-If” impact analysis to
Right-Size Your Infrastructure:Improve CAPEX by 25%
impact analysis to model effect of capacity changes
• Identify and reclaim unused capacity
Hot-Add Capacity to Guarantee QoS
OSSQL
OS
SQL
TPS
Latency
TPS
Latency
OS
2 GB 1 vCPU
8 GB 4 vCPU
Hot-add capacity with zero application downtime
Minutes to stabilize VM and recover from SLA violation
Other options include VMotion to more powerful host & add instance for fast scale-out
Complete Application Lifecycle Management
vCenter Lab Manager
• Self-service portal for non-IT users to provision VM configurations in seconds, while ensuring IT control
• Image Library to reduce storage footprint, improve
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