Accessibility Strategies for Educational Online Video

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Subtitling and Transcription Policies,

Uses and WorkflowsUniversity of Wisconsin-Extension, Continuing Education (UWEX-CE)

Patrick Wirth, Director of Media Services

UWEX-CE Overview

Serves as the coordinator for University of Wisconsin continuing education programs at all 26 campuses

Provides ID, media, and marketing services for collaborative degree programs

Launched our first competency based degree in January of 2014

75% are undergraduate programs but trending towards graduate level programs

Presentation Agenda

Overview of UW-Extension accessibility polices and procedures

Overview of media team subtitle and transcript implementation

Discuss UW-Extensions strategies for addressing accessibility

issues/needs

Showcase creative uses for transcripts and subtitles for both

online courses and marketing initiatives

Provide access to our media players and templates (audio,

video, narrations, etc.)

UW-Extension Accessibility Policy

UW-Extension EEO Policy #7a World Wide Web Accessibility and

Internet Program Delivery Systems

UW-Extension will comply with all relevant subsections of

Section 508 of the Rehabilitation Act of 1973, as amended.

UW-Extension will strive toward meeting the components of the

W3C guidelines by establishing minimum standards that are to be

followed for all media published or hosted by UW-Extension.

Internet Web sites published or hosted by UW-Extension after October 1, 2001 must be in compliance with this policy.

UW-Extension W3C Guidelines

Web Content Accessibility Guidelines (WCAG)

Guideline 1.2 Time-based Media: Provide

synchronized alternatives for time-based media.

Guideline 4.1 Compatible: Maximize compatibility

with current and future user agents, including

assistive technologies.

Why UW-Extension Cares

Accessible design supports our mission

Accessible design is the law

Accessible design aids all users

Accessible design allows for searching of multimedia

Role of Media Services Team

Instructional DesignMarketing

Media Services Team

Online CoursesVideo Subtitles

Online CoursesSubtitle Implementation Workflow


Upload to 3Play


VTT

Upload to 3Play

Download .vtt

file from 3Play


VTT

Upload to 3Play

Download .vtt

file from 3Play.vtt uploaded

to our web host


VTT

Upload to 3Play

Download .vtt

file from 3Play.vtt uploaded

to our web host

Embed media into

D2L. Our custom

video player

enables captioning.

Online CoursesSubtitle Future Implementation

Upload to Kaltura


Upload to Kaltura

Link Kaltura and 3Play account

to automate captioning

SRT


Upload to Kaltura

Link Kaltura and 3Play account

to automate captioning

SRT

Embed media into

D2L. Our custom

video player

enables captioning.

Online CoursesNarrated Presentations

Narrated presentations

may include mixed

media but majority are

slides + audio

75% of total media

developed for online

courses are narrated

presentations

Chunk information

based on instructional

concepts which is

depicted in the TOC

Online CoursesNarrated Presentation Transcripts

All collaborative degree

programs have standard

policy to provide a

transcript for each

narrated presentation

Screen reader friendly PDF

downloads for students

Each page is slide image +

audio and/or video

narration text

Embed content critical

stills if video

Online CoursesTranscript Implementation

Upload to 3Play


Upload to 3Play


Download plain

text file

Upload to 3Play


PDF generated

from plain text file

Download plain

text file

Upload to 3Play

PDF transcript uploaded

to our web host


PDF generated


Download plain

text file

Upload to 3Play

PDF transcript uploaded

to our web host

Embed presentation

into D2L.


PDF generated


Download plain

text file

Online CoursesAssembling Transcripts

Creating Accessible

PDF transcripts

Use styles in MS Word

Write long-desc for

complex graphics

Title each graphic

Online CoursesTranscript Usage

Survey of our Sustainable Management students

Nearly 50% of our Sustainable Management students are using transcripts as study aids

Print and highlight as the instructor presents content

Some students rely exclusively on transcripts

Tech support is alerted quickly if there’s a missing transcript for a narrated presentation

Accessibility Team at UWEX-CE

Meet quarterly

Brainstorm/strategize

online accessibility issues

and solutions

Review impact of LMS and

other technology

“upgrades”

Future: Work closely with

campuses to develop best

practices guide

Student Services

Application DeveloperSenior Media Specialist

Instructional Designer

MarketingUsing Transcripts to Build Story

Submit video interviews to

3Play for transcript

Download Stamped Doc

PR/Marketing/Media

rearrange paragraphs and

sentences into a storyline

Link to UW-Extension’s Open Source Media Players

Storybook + Media Player

Additional Players and Projects

https://github.com/oel-mediateam/sbplus

https://github.com/oel-mediateam/

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Haris Gunadi

Alternate Media Specialist

Portland Community College

Portland Community College (PCC)

‣ We have approximately 90,000 students in 4

campuses and online learning (e-Campus)

‣ Winter 2014 – Fall 2014:

– Disability Services had 1387 students requesting

accommodation.

– 74 students requested Communication Access for

services in 361 classes.

– 49 students requested Captioned Media in 239

classes.

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PCC Staff

‣ 1 FTE program manager for on-campus classes

‣ 0.5 FTE program assistant dedicated to video captioning

‣ 0.3 FTE program assistant dedicated to online learning (e-Campus)

‣ 2.0 FTE reserve (shared) support within Alternate Media Group (for E-Text and Braille)

‣ 1 FTE e-Campus online accessibility specialist

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PCC Numbers

‣ Winter 2014 – Fall 2014:

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PodCast Camtasia DVD Internal VHS Online Others Total

Count 3 41 45 104 21 40 135 389

Minutes 32 383 2452 165 1636 582 1115 6365

Dream vs. Reality

‣ Dream:

– Instructor(s) submits list of video requests with due

dates and sources

– Instructors contacted our department in advance to

get videos captioned.

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Reality

‣ Reality:

– Instructors have syllabus ready by the first day of

class.

– 50% Instructors do not know what videos that will be

shown in the class.

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PCC and Instructors

‣ Common Misconceptions:

– Too much additional steps for instructors to get videos

captioned

– Disability Services cannot handle last minute requests

– It is difficult to show caption videos on multimedia

console in the classroom

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PCC Outreach to Instructors

‣ We realize the importance of working collaboratively with instructors and notifying instructors in advance

‣ In same cases, we called instructor to explain the process of captioning videos, which is:

– the only thing they have to do actually send us list of videos that will be shown in classroom)

– Instructor will get a link to show video within 1 business days after we get the video and subtitle will show within 3 business days or less.

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PCC Outreach to Instructors, Cont.

‣ Assure instructor that last minute videos can be

done (typically shorts videos less than 10 minutes)

– Disability Services handles short and last minute

videos in house with turn around of 3 - 5 minutes for

each 1 minute of the video

– We always encourage instructors, unless the even

just happened, we would like the instructor to notify

us within 1 business days

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PCC Outreach to Instructors, Cont.

‣ Result:

– Instructor realizes the process is not burdensome and

actually like how we store instructor video in

one place

– Instructor wants us to caption all the videos they have

(even though there is no video captioning request)

• Timeline is not guarantee, accommodation is always a

priority

• In order for us to caption the video, the videos must be

durable (will be used for multiple terms)

Choosing Third Party

‣ Challenges PCC were facing:

– Limited staff resources

– Turn-around time for long last minute videos

– Streamlining processes from getting videos to

sending instructor link

Choosing Third Party (cont.)

‣ Benefits

– Able to put more resources to contact instructors

– Option to do in-house captioning is available for short

videos or last minutes videos

– We were able to request specialize player to include

interactive transcripts.

PCC Work Flow

‣ Student submits captioning

video/interpreting/transcribing video requests.

‣ Instructor(s) are contacted before the term starts

(and during).

‣ Accessibility Aides will find whether videos were

already captioned or if transcripts can be found

online.

PCC Work Flow (cont.)

‣ If it is captioned, our aide provide an instruction on

how to turn on CC function in multimedia console or

use VLC Player.

‣ If it is available for purchase, we will purchase the

video instead.

‣ If it is an audio only media, we will provide transcript

to student directly.



‣ Upload video to Kaltura.

‣ Send instructor a link to video ahead while closed

captioning being processed.

‣ Remind instructor that the video link will only

available on limited time basis because of copyright.

Embedded Player Example

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