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Humanising your learning in 2020A master plan for L&D

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Evolve or expire?

What makes us human?

New approaches

?

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Evolve or expire? Barclays UK MTP

Enriched client conversations

Award winning

Create a gamification revolution

Great internal engagement &

stories

Strengthen our relevance in digital education

“We will leave no one behind in the digital

revolution”Ashok Vaswani

CEO

Inspirational content

Enhance our external partnerships

Disrupt Barclays internal learning

Positively impact 80,000 people

Engage internal colleagues with digital

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Where are you on thedisruption spectrum?

http://pollev.com/mindclick

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“They're selling hippie wigsin Woolworths, man”

Digital agencies invading our

space

Savvy customers know their onions

Playing safe is too risky

New clothes for a new audience

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Who is this gen Y dude?Limited time for learning1% of a working

day

Knowledge required ‘in the head’

5-10% in 2016

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What makes us human?

community

security attention

privacy

status

competence

meaningintimacy

control

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New approaches

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Enticing the new learner

Game mechanics

User experience

design

Player

sessions anxiety repetition

observe ideateuse cases

explore rules failure

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Think “agile”BRAIN STORM

LEVELSAESTHETICS ENGINE

PAPER VERSION

PROTOTYPE

FINAL

SPRINT SPRINT SPRINT

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Welcome to BarclayTown

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Evolve to survive

Take bold risks to survive

Design for human beings

Look critically at your role

Find strength in partnerships

Thanks!Any questions