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A behavioural approach - Enhancing Communications and Briefings Azea Limited - Case Study Behavioural safety training and accident reduction solutions By working with us, we will enable you to create long term safety bubbles that protect people, plant, buildings and the environment. Our expertise makes it simple to keep your employees and the public safe while you go about your business. Azea Limited Tel: 01665 714 000 E-mail: [email protected] Website: www.azea.co.uk

A Behavioural Approach - Enhancing Communications and Briefings

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Page 1: A Behavioural Approach - Enhancing Communications and Briefings

A behavioural approach - Enhancing Communications and Briefings

Azea Limited - Case Study

Behavioural safety training and accident reduction solutions

By working with us, we will enable you to create long term safety bubbles that protect people, plant, buildings and the environment. Our expertise makes it simple to keep your employees and the public safe while you go about your business.

Azea LimitedTel: 01665 714 000E-mail: [email protected] Website: www.azea.co.uk

Page 2: A Behavioural Approach - Enhancing Communications and Briefings

About the client:

Results - Azea are renowned within industry for rapidly reducing accidents by delivering innovative behavioural training solutions.

This also applies to improving employee’s ability to deliver accurate and concise briefings.

Engaged - Azea was commissioned by one of its large rail clients to try and improve their existing safety record by enhancing employees briefing skills.

The client wanted to improve their employee’s ability to plan and then deliver task critical information. They also desired an output of the audience receiving the information in the correct way, with no misinterpretations.

What they know - In relation to behaviour, we design our briefing training sessions so that the employees know that although they are being trained as ‘briefers’ it makes their job a lot easier to make sure that they question the audience correctly as well (it’s a 2 way process).

All of our training sessions are designed around the fact that it benefits the employees and the companies to be proactive and plan the brief correctly (allocate the needed time to prepare for the brief) to deliver it with focus and then to ask questions to gain acknowledgment of understanding.

Azea LimitedTel: 01665 714 000E-mail: [email protected] Website: www.azea.co.uk

Page 3: A Behavioural Approach - Enhancing Communications and Briefings

About the Project:

Azea LimitedTel: 01665 714 000E-mail: [email protected] Website: www.azea.co.uk

Thought 1 - Are your ‘briefers’ delivering task critical information in the most effective ways?

Thought 2 - Have they received quality accredited training so they can confidently deliver briefs in a real time situation?

Free advice - A successful communication programme (not just training) should take into account the following factors.

• Have you REALLY looked at how you can train employees where possible, ‘on site’, as this is where they will be delivering the briefs? • Have you REALLY assessed if your employees are delivering briefs correctly? • Have you REALLY delivered job specific training and dealt with how people think and act? All our training is about engaging them in a way that by the end of the course, they can confidently carry out treatment in a pressurised situation.

If we can engage with these rail sector employees, we can engage with yours as well!

For more advice on how to bring in behavioural adaption’s into all areas of training please email us at [email protected] or ring 01665 714 000.

Page 4: A Behavioural Approach - Enhancing Communications and Briefings

Other courses from Azea Limited:

Azea LimitedTel: 01665 714 000E-mail: [email protected] Website: www.azea.co.uk

HSE FIRST AID COURSES• 3 day First aid at work• 2 day First aid Work Refresher• 1 day Emergency First Aid at Work• 1 day Emergency First Aid at Work with fire awareness • Half day Annual updateMANUAL HANDLING ACCIDENT REDUCTIONFIRE TRAINING• Fire Warden• Fire AwarenessCCNSG CITB2 day Safety Passport1 day Safety Passport refresherIOSHManaging SafelyWorking SafelyEUSR SHEAEUSR SHEA POWEREUSR SHEA WATEREUSR SHEA GASOFFICE SAFETYASBESTOS AWARENESSHAVSDrug and Alcohol awareness

Page 5: A Behavioural Approach - Enhancing Communications and Briefings

Contact us:

Azea LimitedTel: 01665 714 000E-mail: [email protected] Website: www.azea.co.uk

Azea Ltd6 Dilston TerraceAmbleMorpethNorthumberlandNE650DT

Call us on: 01665 714 000E-mail us at: [email protected] Visit our website: www.azea.co.uk

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