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Think like a startup A white paper to inspire library entrepreneurialism
Brian Mathews Virginia Tech
1
customer discoveryIdentifying a product that will solve a problem
for an identified group of users
Blank, 2012 key term
2
customer validationConfirming that the market is large enough to embrace
the product and build a viable business
Blank, 2012key term
3
company creationThe product, service or business is scalable
based on repeatable sales
Blank, 2012key term
4
segmentationBreaking down a larger market into smaller
indentifiable groups of users who share specific needs
Cooper & Vlaskovits, 2010key term
5
build-measure-learnA three-step feedback loop that enables rapid
development and constant adjustments
Ries, 2011key term
6
minimum viable productA product/service with just enough features
that allow it to reach the market
Ries, 2011key term
7
dashboardingRegularly monitoring key metrics to track
core elements of the business
Komisar & Mullins, 2009key term
8
pivotA fundamental change in strategy based on
validated learning; a course correction
Ries, 2011key term
value proposition
9
The bundle of products and services that create value for a specific customer segment
Osterwalder & Pigneur, 2010key term
pitchUnderstand the problem
Validate the solution Communicate the value proposition
Compell the customer
Blank, S. (2014). Steve Blank [blog]. Retrieved from http://steveblank.com Blank, S. & Dorf, B. (2012). The Startup Owner’s Manual. Pescadero, CA: K&S Ranch Cooper, B. & Vlaskovits, P. (2010). The Entrepreneur’s Guide to Customer Development. Newport Beach, CA: Cooper-Vlaskovits Komisar, J. & Mullins, R. (2009). Getting to Plan B. Cambridge, MA: Harvard Business. MaRS. Entrepreneur’s Toolkit. Retrieved from http://www.marsdd.com/entrepreneurs-toolkit/ Mathews, B. (2012, April). Think like a Startup [white paper]. Retrieved from http://vtechworks.lib.vt.edu/handle/10919/18649 Osterwalder, A. & Pigneur, Y. (2010). Business Model Generation. Hoboken, NJ: Wiley Ries, E. (2011). The Lean Startup. New York: Crown.
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