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Please sit with your club members.
If you have no other members from your club, sit at the right back corner below.
Please
Front
Back
Door Rig
htL
eft
1
2
What You Learned
Creating a Quality Club
Club Officer Role Breakouts
・Member Experience・Toastmaster’s Mission and Values
Se
ssio
nSe
ssio
n
・Responsibilities of Club Officers’ Role・Specific Resources
Session Objectives
1
2
3
Identify suitable leadership style
Apply your leadership to empower members
Develop a Club Success Plan
Leadership1. Introduction
2. Leader’s Viewpoint by District 76 Governor, Hisashi Watanabe
3. Case Study
History of Leadership Theory
Characteristic Behavioral Situational
Natural-born
LeaderCultivated
Leader
Situational
Leader
Leadership is...
Path Goal Theory
Leadership StyleAuthoritativeDemocraticCoachingAffiliative
PacesettingCoercive
Leader Effectiveness
Member MotivationMember Satisfaction
Club Success
Path
Goal
External Factors
Team DynamicsClub Environment
Organizational Structure
Internal Factors
ExperiencePosition
Skill
6 Styles of Leadership
Authoritative Coaching Democratic Affiliative Pacesetting Coercive
The style in a phrase
‘come with me’
‘try this’‘what do you think?’
‘peoplecome first’
‘do as I do, now’
‘do what I tell you’
Whenworks best
A new vision required
To develop long-term strengths
To get input from valuable members
Stressful circumstances
To get quick results
Crisis with problem member
Overall impact
Stronglypositive
Positive Positive Positive Negative Negative
[Source] Goleman, 2000, Leadership that gets results, in the Harvard Business Review, March-April, 78-90
The definition of Leader
Peter F. Drucker
Management consultant,
educator and author
The only definition
of a leader is
someone who has
followers.
Negative Leadership Style
Leader
Follower
Goal
Management Obedience
Authority and Responsibility
InstructionModel
Positive Leadership Style
Leader
Follower
Goal
Support
Manifest
ResponsibilityFor Operations
ResponsibilityFor Results
EmpowermentModel
Shared Leadership (a.k.a. Servant Leadership)
Empower your followers by giving:
Motivation
Authority
Capability
気
権
能
• Transition of leadership style
• Examples of empowering followers
• Lessons from personal experience
Leader’s Viewpoint
Leadership SpeechHisashi Watanabe2014-2015 District 76 Governor
Case Study
Louis has been a sergeant at arms for three weeks.
He is learning the role on his own. His responsibilities are greater than he anticipated.
Meetings are starting late because it’s taking longer to set up the room. Louis has come to you for help.
Group Discussion
Power Perspective Empowerment
Motivation Benefits and reasonsWHY Louis should do.
Authority Something helpful for WHAT Louis will do.
CapabilityKnowledge and skills for HOW Louis can do effectively.
• Please make a group by club.• Discuss how to empower Louis based
on the following 3 powers.
• Presentation is not required. It’s just a practice.
~14:35
Club Success Plan1. Group Discussion 1 – Analyze Your Club
2. Group Discussion 2 – Set SMART Goals
3. Feedback by Division D Governor, Hiroko Arai
SWOT Analysis Worksheet (Handout)
Internal External
Po
sitiv
eN
eg
ativ
e
Fact-based Message-based Fact-based
Strengths Opportunities
Weaknesses Threats
Action Items
SWOT Analysis Worksheet (Examples)
Internal External
Po
sitiv
eN
eg
ativ
e
Fact-based Message-based Fact-based
Strengths
Talented speakers
Wealthy budget
Hold contest speech workshop before contests
Hold a special eventwith the members from new club
Opportunities
Speech contests
New club chartered in the same area
Weaknesses
No presence on social networks
CL manual not being used
Uploading what the meeting is like to attract guests
Recognize members followed by CL in the meetings
Threats
Low guest attendance
Members not engaged during meetings
Action Items
Group Discussion 1
• Please make a group by club.
• Discuss to analyze your club to identify “Action Items”.1. List up as many facts as you can2. Extract your messages from facts on
both sides
• After discussion, I will call for presentation of the discussion results.
~14:55
SMART Goals Worksheet (Handout)
Criteria Perspective Description
Specific Who?/What?/When?/Where?/Why?/Which?
Measurable How many?/How much?/How will we know when it’s accomplished?
Attainable Necessary skills, abilities, financial resources, and time.
Realistic How willing are we?/What are our current conditions?/ What similar things have been accomplished?
Timely What is the deadline?/ When must each step be accomplished?
Action Item
SMART Goals Worksheet (Examples)
Criteria Perspective Description
Specific Who?/What?/When?/Where?/Why?/Which?
VPPR creates Facebook open page in Aug.Secretary uploads photos of meetings on that day to keep it updated.
Measurable How many?/How much?/How will we know when it’s accomplished?
Members put comments or ‘Like’ on it every time they see it.
Attainable Necessary skills, abilities, financial resources, and time.
President makes a brief guideline of how to use Facebook for the inexperienced.
Realistic How willing are we?/What are our current conditions?/ What similar things have been accomplished?
Most of the members have FB account.Similar activity have been done by other clubs.
Timely What is the deadline?/ When must each step be accomplished?
Keep doing by June to hire 4 new members.
Action Item
Uploading what the meeting is like to attract guests
Group Discussion 2
• Please make a group by club.
• Discuss to set SMART goals for “Action Items”.1. Pick up one Action Item which is the
most important to your club.2. Describe what you will do based on
SMART criteria.
• After discussion, I will call for presentation of the discussion results.
~15:15
Feedback Session
Feedback CommentsHiroko Arai2014-2015 Division D Governor
• Evaluation for presentations
• Best practice of SMART goals
ProfileSecretary at Dogwood Toastmasters, USASecretary at Yokohama ToastmastersPresident at Yokohama ToastmastersArea 42 Governor
RECAP
1
2
3
Identify suitable leadership style
Apply your leadership to empower members
Develop a Club Success Plan
Takeaways
• SWOT Analysis Worksheet for:
• SMART Goals Worksheet for:
in “Distinguished Club Program and Club Success Plan” manual.
Hisashi WatanabeSpeaker2014-2015 District 76 Governor
This concludes session 3.Division D Club Officer Training
Hiroko AraiEvaluator2014-2015 Division D Governor
Hayato KiriyamaFacilitator2014-2015 Area 46 Governor