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Scheduled Maintenance Normal Usage Severe Usage*Engine Oil and Filter Replace 7,500 or 12 mos. Replace 3,750 or 6 mos.
Tire Rotation Perform 7,500 Perform 7,500
Air Cleaner FilterInspectReplace
7,50030,000
InspectReplace
Same As NormalMore Frequently
Vacuum Hose Inspect 7,500 Inspect Same As Normal
Climate Control Air Filter (for Evaporator and Blower Unit)
Replace 15,000 Replace More Frequently
Air Conditioning Refrigerant Inspect 15,000 Inspect Same As Normal
Brake Hoses & Lines Inspect 15,000 Inspect Same As Normal
Drive Shafts & Boots Inspect 15,000 Inspect 7,500
Electronic Throttle Control Inspect 15,000 Inspect Same As Normal
Exhaust Pipe & Muffl er Inspect 15,000 Inspect Same As Normal
Front Disc Brake/Pads, Calipers & Rotors Inspect 15,000 Inspect More Frequently
Steering Gear Box, Linkage & Boots/Lower Arm Ball Joint, Upper Arm Ball Joint
Inspect 15,000 Inspect More Frequently
Suspension Mounting Bolts Inspect 15,000 Inspect Same As Normal
Brake/Clutch Fluid Inspect 30,000 Inspect Same As Normal
Crankcase Ventilation Hose Inspect 30,000 Inspect Same As Normal
Fuel Filter Inspect 30,000 Inspect Same As Normal
Fuel Lines, Fuel Hoses and Connections Inspect 30,000 Inspect Same As Normal
Fuel Tank Air Filter Inspect 30,000 Inspect Same As Normal
Rear Disc Brake/Pads, Parking Brake Inspect 30,000 Inspect More Frequently
Vapor Hose, Fuel Tank & Fuel Filler Cap Inspect 30,000 Inspect Same As Normal
Manual Transaxle Fluid Inspect 37,500 Replace 75,000
Valve Clearance Inspect 60,000 Inspect Same As Normal
Drive Belt (Alt, A/C)1st Inspect 60,000 or 48 mos.2nd Inspect 35,000 or 12 mos.
Inspect Same As Normal
Spark Plugs (Iridium Coated) Replace 105,000 Replace More Frequently
Coolant1st Replace 60,000 or 60 mos. Add’l Replace 30,000 or 24 mos.
Replace Same As Normal
Automatic Transaxle Fluid No check, No service required Replace 60,000
*See Owner’s Manual for details.
MAINTENANCE
Looking for more detailed information? This Quick Reference Guide does not replace your vehicle’s Owner’s Manual. If you require additional information or are unsure of a specific issue, you should always refer to the vehicle’s Owner’s Manual or contact your authorized Hyundai dealer.The information contained in this Quick Reference Guide was correct at the time of printing; however, specifications and equipment can change without notice. No warranty or guarantee is being extended in this Quick Reference Guide, and Hyundai reserves the right to change product specifications and equipment at any time without incurring obligations. Some vehicles are shown with optional equipment. Specifications apply to U.S. vehicles only. Please contact your Hyundai dealer for current vehicle specifications.
NP150-F2011(Rev 2/4/10)
Printing XX/XX/XX
HYUNDAI_SONATAQUICK REFERENCE GUIDE
Roadside Assistance:Consumer Affairs: XM® Radio:
Outside rearview mirrorPage 07
Table of ContentsAudio 20
AUX, USB and iPod port 27
Basic safety precautions 04
Bluetooth phone operation 21
Central door lock switch 08
Child-protector rear door lock 10
Climate control 16-19
Clock adjustment 26
Cruise control system 28
ECO system 32
Electronic Stability Control (ESC) 32
Engine start /stop button 29
Front seat adjustment (Manual/Power) 02
Fuel filler lid 11
Head lights and fog lights 12
Headrest adjustment 03
Hood release 10
Inside rearview mirror 06
Instrument cluster 14-15
Instrument panel illumination 15
Interior lights 26
Navigation* 22
Occupant Classification System 05
Outside rearview mirror 07
Paddle shifter* 31
Power window 11
Rear seat folding 03
Rearview camera* 27
Remote keyless entry 08
Seat belt adjustment (Front seat) 04
Seat warmer* 24
Smart key* 09
Sunroof 25
Tilt and telescopic steering wheel 05
Transmission 30-31
Trip computer 15
Tire Pressure Monitoring System (TPMS) 28
Wiper and washer 13
Head lights and fog lightsPage 12
Power windowPage 11
Hood releasePage 10
Instrument clusterPages 14-15
Wiper and washerPage 13
Tilt and telescopic steering wheelPage 05
AudioPage 20
Occupant Classification SystemPage 05
Cruise control systemPage 28
Trip computerPage 15
TransmissionPages 30-31
Climate controlPages16-19
AUX, USB and iPod portPage 27
BEFORE DRIVING
FRONT SEAT ADJUSTMENT (Manual) (if equipped) HEADREST ADJUSTMENT
FRONT SEAT ADJUSTMENT (Power) (if equipped)
Seat cushion height (for driver’s seat)
Seatback angle
Forward and backward
REAR SEAT FOLDING
Height adjustment
Lumbar support (for driver’s seat)
Forward and backward
Seat cushion height (for driver’s seat)
Seatback angle
Lock knob
To raise headrest height, pull up on headrest.To lower headrest, press lock knob while pushing down on headrest.
HYUNDAI_SONATA Quick Reference Guide I 0302 I Quick Reference Guide
SEAT BELT ADJUSTMENT (Front seat)
Pull up to raise. Tilt
Press button and push down to lower.
BEFORE DRIVING
TILT AND TELESCOPIC STEERING WHEEL
NOTE: Do not adjust while driving.1. Push the lever downward.2. Set the angle and height.3. Pull the lever upward.
BASIC SAFETY PRECAUTIONS
Whenever operating the vehicle, make sure that you and your occupants are properly wearing your seat belts. Small children should always ride in the rear seat in the appropriate child restraint system (see the Owner’s Manual for child safety details). Never place children under 13 years old in the front seats to avoid injury that may result from air bag deployment. Always refer to the Owner’s Manual for complete safety precaution information.NOTEIf the driver’s seat belt is not fastened when the ignition key is turned to the ON or START position, the seat belt reminder light will blink and the warning chime will sound for approximately six seconds to remind the driver to fasten the driver’s seat belt.
OCCUPANT CLASSIFICATION SYSTEM
Passenger air bag off indicator lightThe Occupant Classification System will disable the right front passenger’s air bag under certain conditions (light on).The light will not illuminate when the passenger’s air bag is enabled.Refer to the Owner’s Manual for a complete description of this system.
With Standard Radio With Navigation
Telescopic
HYUNDAI_SONATA Quick Reference Guide I 0504 I Quick Reference Guide
AdjustingPress the R or L button.Depress the appropriate direction ( ) on the switch.Middle positionLock the control.
INSIDE REARVIEW MIRROR
Auto dimming mirror (if equipped)The mirror defaults to the ON position whenever the ignition switch is turned on.Press the ON/OFF button to turn the automatic dimming function off The mirror indicator light will turn off.
HomeLink® Wireless Control System (if equipped)
HomeLink® Wireless Control System can conveniently replace up to three handheld radio-frequency transmitters, such as for garage doors, estate gates, and home lighting. Controls for HomeLink® are located in the lower portion of the inside rearview mirror.
Refer to your Owner’s Manual for detailed instructions. Additional HomeLink® information can be found at www.homelink.com or by calling 1-800-355-3515.
Day/night rearview mirrorPull the day/night lever toward you to reduce glare from the headlights of vehicles behind you during night driving.
Indicator
Compass control buttonSensor
ON/OFF button
Compass display
OUTSIDE REARVIEW MIRROR
BEFORE DRIVING OPEN AND CLOSE
HYUNDAI_SONATA Quick Reference Guide I 0706 I Quick Reference Guide
Lock( )Press the button.
Unlock( )Press the buttonOnce - Unlock driver’s doorTwice - Unlock all doors
Trunk unlock( ) Press and hold.
Panic( ) Press and hold.Press any button to turn off panic.
SMART KEY (if equipped)
Lock/UnlockPress the door handle button with the smart key in your possession.
CENTRAL DOOR LOCK SWITCH
All doors will lock.
All doors will unlock.
OPEN AND CLOSE
REMOTE KEYLESS ENTRY
Lock( )Press the button.Once - LockTwice - Confirmation chirp
Unlock( )Press the button.Once - Unlock driver’s doorTwice - Unlock all doors
Trunk unlock( ) Press and hold.
Panic( ) Press and hold.Press any button to turn off panic.
Remove mechanical keyPress and hold the release button and remove the key.
Reinstall mechanical key Put the key into the hole and push it until a click sound is heard.
HYUNDAI_SONATA Quick Reference Guide I 0908 I Quick Reference Guide
OPEN AND CLOSE
CHILD-PROTECTOR REAR DOOR LOCK
Lock( )Insert a key into the hole and turn it to the lock ( ) position.
Unlock( )Allows opening the rear door handle from inside and outside the vehicle.
HOOD RELEASE
Opening the hood Pull the release lever to unlatch the hood. Raise the hood slightly. Pull the secondary latch inside of
the hood center and lift the hood.
After adding fuel, always reinstall the fuel cap onto the filler neck by rotating it clockwise until it clicks.Failure to do this may result in the Check Engine Light illuminating.
NOTE
POWER WINDOW
OpenPress down the window switch.ClosePull up the window switch.Auto down (driver’s side only)Press fully down to open window automatically.
Auto up (driver’s side only)Pull fully up to close window automatically.
POWER WINDOW LOCK SWITCHThe driver can disable the power window switches on the passenger doors.LockPress the switch. (pressed in)UnlockPress the switch again. (pressed out)
FUEL FILLER LID
HYUNDAI_SONATA Quick Reference Guide I 1110 I Quick Reference Guide
LIGHT AND WIPER
MIST - Single wipe
OFF - Off
INT - Intermittent wipe
LO - Normal wiper speed
HI - Fast wiper speed
HEAD LIGHTS AND FOG LIGHTS (if equipped)
Parking light position
OFF position
Auto light position(if equipped)
Head light position
WIPER AND WASHER
Wash with brief wipes
Intermittent wipe time adjustment (if equipped)Fast wiper speed
Slow wiper speed
Escort Function (if equipped)Head lights may stay on for 30 seconds after exiting and locking vehicle. Press remote lock button twice to turn head lights off. See Owner’s Manual for more detail.
High beam Fog light (if equipped)
Turn signals and lane change signals
Flashing head lights
HYUNDAI_SONATA Quick Reference Guide I 1312 I Quick Reference Guide
Tripmeter Distance to empty
Average fuel consumption
Elapsed timeECO ON/OFF mode
Instant fuel consumption
Average speed
INSTRUMENT CLUSTER
Turn signal indicators Warning and indicator lights
Odometer/Trip computer
Engine temperature gauge
Tachometer Speedometer
Fuel gauge
INSTRUMENT PANEL ILLUMINATION
Push the control switch left or rightto adjust the brightness.
WARNINGS AND INDICATORS
Seat belt warning light
Charging system warning light
Air bag warning light
Low Tire Pressure Indicator / TPMS (Tire Pressure Monitoring System) malfunction indicator
ABS warning light
Front fog light indicator*
Light on indicator
Trunk open warning light
Electric Power Steeringsystem warning light*
Manual transmission shift indicator*
High beam indicator
Cruise indicator
Parking brake & Brake fluid warning light
Engine oil pressure warning light
Malfunction indicatorlight
ESC (Electronic Stability Control) indicator
Low fuel level warning light
ESC(Electronic Stability Control) OFF indicator
Cruise SET indicator
Automatic transmission shift indicator*
Door open position indicator Turn signal indicator
ECO indicator
* if equipped
Immobilizer indicatorTRIP COMPUTER
Press the TRIP button for less than 1 second to select function as follows:
HYUNDAI_SONATA Quick Reference Guide I 1514 I Quick Reference Guide
Changing the direction ofthe air flow as follows:
MANUAL CLIMATE CONTROL (if equipped)
Mode indicator Mode selection button
Air intake control button
Air conditioning button
Temperature control knob
Front windshield defroster button
Rear window defroster button
Fan speed control knob
AIR INTAKE CONTROL
Outside (fresh) air position
Recirculated air position
MODE SELECTION
Bi-Level
Face Level
Floor Level
Floor & Defrost
DEFROSTING / DEFOGGING
1. Set the temperature control to the desired setting.
2. Set the fan speed to the highest setting.
3. Press the front windshield defrost control button. Press to activate/deactivate
the rear defroster.
REAR WINDOW DEFROSTER
HYUNDAI_SONATA Quick Reference Guide I 1716 I Quick Reference Guide
Rear window defrost button
OFF
Front windshield defrost button
AUTO (automatic control) button
Driver’s temperature control knob
Fan speed indicator
AUTOMATIC CLIMATE CONTROL (if equipped)
Mode indicator Mode selection button
Dual temperature control selection button
Passenger’s temperature control knob
Fan speed button
Air conditioning button
Air intake control button
Press the DUAL button to operate the driver’s and passenger’s side temperature individually.
DUAL BUTTON
Changing the direction of the air flow as follows:
MODE SELECTION
Floor & Defrost
FaceLevel
Bi-Level
FloorLevel
AIR INTAKE CONTROL
Recirculated air position
Outside (fresh) air position
DEFROSTING / DEFOGGING
3. Press the front windshield defrost control button.
2. Set the fan speed to the highest setting.
1. Set the temperature control to the desired setting.
SYSTEM OFF MODE
Pressing the OFF button will place the system in the OFF mode.
Front blower will turn off. Outside (fresh) air position will be selected.
Vented air will be at last set temperature.
Press to activate/deactivate the rear defroster.
REAR WINDOW DEFROSTER
HYUNDAI_SONATA Quick Reference Guide I 1918 I Quick Reference Guide
Steering wheel audio control (if equipped)
AUDIO (if equipped) BLUETOOTH PHONE OPERATION (if equipped)
MULTIMEDIA
Press POWER button to turn radio on. TUNING / LISTENING TO CHANNELS
1. Press FM/AM or XM® . 2. Rotate TUNE knob to desired channel. NOTE A clear view of the southern sky is recommended to ensure XM® radio reception.
SETTING PRESET MEMORY BUTTONS (FM/AM/XM® ) Press and hold any preset button (1-6) until audible beep is heard to store current channel.
ADJUSTING THE SOUND CONTROL 1. Press TUNE knob . 2. Select “Bass, Middle, Treble, Fader, Balance” by pressing on TUNE knob . Rotate TUNE knob to adjust. 3. Press TUNE knob when done.
VOLUME Raises or lowers speaker volume.
SEEK/PRESET Change station.
MODE Change the audio source.
VOL
MODE
VOL
MODE
4. Say the name of your phone when prompted. – Use any name to uniquely describe your phone. 5. Bluetooth® system will repeat the name you stated. 6. Say “Yes” to confirm.7. The audio displays “searching ---- passkey: 0000” and asks you to initiate
pairing procedure from the phone.8. Search the Bluetooth® system on your phone. Your phone should display your
Sonata on the Bluetooth® device list. Then attempt pairing on your phone.9. After pairing is completed, your phone will start to transfer phone/contact
list to the audio system. – This process may take from a few minutes to more than 10 minutes depending
on the phone model and number of entries in the phone/contact list.
Please refer to your Owner’s Manual for more detailed information on how to use your audio system.Complimentary XM® subscription ends three months following the vehicle date of sale. Please contact XM® Radio at 1-800-XM-RADIO (1-800-967-2346) to renew your XM® subscription.
Phone setup (pairing phone)1. Push the SETUP button . 2. Select “PHONE” item by rotating
the TUNE knob , then push the knob.
3. Select “PAIR PHONE” by rotating the TUNE knob , then push the knob.
Steering wheel bluetooth control
TALK Activates voice recognition.
CALL Places and transfers calls.
END Ends calls or cancels functions.
HYUNDAI_SONATA Quick Reference Guide I 2120 I Quick Reference Guide
MULTIMEDIA
NAVIGATION (if equipped)
Press POWER button to turn radio on. TUNING/LISTENING TO CHANNELS
1. Press FM/AM or XM® . 2. Press TUNE button to desired channel. NOTE A clear view of the southern sky is recommended to ensure XM® radio reception.
SETTING PRESET MEMORY BUTTONS (FM/AM/XM®) Press and hold any preset button (1-6) until audible beep is heard
to store current channel. ADJUSTING THE SOUND CONTROL
1. Press Sound to enter SETUP menu. 2. Press TUNE button to highlight option, then press to select.
Audio mode
Map position
North up/Heading up
Map scale level indicator
Map scale
Map / Voice key: Displays the current map position.
Destination menu
1. Push the PHONE button .
BLUETOOTH PHONE OPERATION (if equipped)
2. Press the “Settings” button on the PHONE screen.
4. Press the “Add to” button to pair a new mobile phone.
5. Input the passkey set within the car system into the mobile phone input window. (The initial passkey is 0000.)
6. Bluetooth connection is successful.3. Press the “Pairings” button on the SETTINGS screen.
Phone setup (Pairing phone)
Previous dest
Address
POI search
Intersection
EmergencyAddress book
Home Favorite place
HYUNDAI_SONATA Quick Reference Guide I 2322 I Quick Reference Guide
OFF DOOR ON
FEATURES
SEAT WARMER (if equipped) SUNROOF
Sliding the sunroof
OpenPress switch rearward. Press switch rearward past the detent to open completely.
ClosePress switch forward.Press switch forward past the detent to close completely.
Front seat
TiltPush or pull switch up or down.
NOTEDo not leave the sunshade closed while the sunroof is opened.
Tilting the sunroof
OFF DOOR ON
Push desired switch to warm the seat.
Rear seat
Push the switch to warm the seat.
HYUNDAI_SONATA Quick Reference Guide I 2524 I Quick Reference Guide
FEATURES
AUX, USB AND iPod PORT
Use the jack to connect an external audio device and listen to it through the audio system in your vehicle.
NOTETo operate your iPod® through the vehicle’s audio system,a Hyundai adapter cable is required. This cable can only be purchased at your local Hyundai dealer.
iPod® is a trademark of Apple Inc.
INTERIOR LIGHTS
ONLight will turn on.
DOORLight will turn on when any door is open except trunk.
OFFThe lights stay off at all times except when individually turned on.
Rearview display
REARVIEW CAMERA (if equipped)
The rearview camera will activate when the ignition switch is ON and the shift lever is in the R (Reverse) position.
CLOCK ADJUSTMENT
Hour Pressing the H button will advance the time displayed by one hour.
Minute Pressing the M button will advance the time displayed by one minute.
HYUNDAI_SONATA Quick Reference Guide I 2726 I Quick Reference Guide
CRUISE CONTROL SYSTEM
Cruise indicator
Cruise set indicator
To set a cruising speed 1. Press ON/OFF button and the CRUISE indicator will illuminate in the instrument cluster. Accelerate to desired cruising speed (above 25 mph).2. Press SET- button and remove your foot from the accelerator pedal.
To accelerate or deceleratePress RES + button up to increase set cruising speed.Press SET - button down to decrease set cruising speed.
To cancel cruising speedPress CANCEL button , depress brake pedal, or press ON/OFF button .
TIRE PRESSURE MONITORING SYSTEM (TPMS)
2
LOW TIRE PRESSURE INDICATORIlluminates if one or more of your tires is significantly under-inflated.
TPMS MALFUNCTION INDICATOR Blinks for approximately one minute then remains illuminated if there is a malfunction with the TPMS system. Inspect all tires and adjust tire pressure to specification. If the lamp remains illuminated, have the system checked by an authorized Hyundai dealer as soon as possible.
Low Tire Pressure Indicator / TPMS Malfunction Indicator
ENGINE START/STOP BUTTON (if equipped)
With the ignition OFF, press the engine start /stop button: Once for ACC (Accessory) mode. Twice for ON mode. Three times for OFF.
To start the engine in any mode (including OFF), press the engine start/stop button while pressing the brake pedal.
To shut the engine OFF, place shift lever in P (Park) and press the engine start/stop button.
Emergency situations Shut off engine while drivingPress engine start/stop button for more than 2 seconds or press it 3 times consecutively within 3 seconds.Restart engine while drivingPress engine start/stop button with shift lever in N (Neutral).
FEATURES DRIVING
HYUNDAI_SONATA Quick Reference Guide I 2928 I Quick Reference Guide
FEATURES DRIVING
AUTOMATIC TRANSMISSION (if equipped)
( ) : Depress the brake pedal and the lock release button when shifting.
( ) : The lock release button must be depressed while moving the shift lever.
( ) : The shift lever can be shifted without depressing the lock release button .
Sport mode Move the shift lever from D to the left gate to select. Move the shift lever forward (+) to upshift or rearward (–) to downshift.
+ (Up)
+ (Up)
- (Down)
- (Down)
MANUAL TRANSMISSION (if equipped)
Engaging reverseWhen shifting into R (Reverse) gear, lift the collar tab and then shift into R (Reverse) gear position.
PADDLE SHIFTER (if equipped)
The paddle shifter is operational when the shift lever is in the D position or the sport mode.
Pull the [+] or [ - ] paddle shifter once to shift up or down one gear.
Press (-) to downshift
Press (+) to upshift
HYUNDAI_SONATA Quick Reference Guide I 3130 I Quick Reference Guide
DRIVING
ELECTRONIC STABILITY CONTROL (ESC) MEMO
PUSH
ON OFF
The ESC system is an electronic system designed to help the driver maintain vehicle control under adverse conditions. To turn the ESC off, press the ESC OFF button. To turn ESC on, press it again. System automatically selects the ON position when the engine is started.
ECO SYSTEM
ECO indicator (automatic transmission)The ECO indicator light will illuminate when you drive with high fuel efficiency.The ECO indicator can be turned off by selecting the function through the trip computer and pressing and holding for more than 1 second. ECO OFF will then appear.
ECO shift (manual transmission)The porqsymbol is displayed along with the recommended gear number, indicating you should upshift or downshift for high fuel efficiency.
HYUNDAI_SONATA Quick Reference Guide I 3332 I Quick Reference Guide
SONATA CUSTOMER DELIVERY CHECK LIST (continued)
LOW TIRE PRESSURE INDICATOR Illuminates if one or more of your tires is significantly under-inflated.
TPMS MALFUNCTION INDICATOR Blinks for approximately one minute, then remains illuminated when there is a malfunction with the TPMS. Inspect all tires and adjust tire pressure to specification. If lamp remains illuminated, have the system checked by an authorized Hyundai dealer as soon as possible.
Tire Pressure Monitoring System (TPMS) - Page 28
To activate wipers, move the switch down to one of the three positions (INT, LO, HI).
To adjust “INT” speed, rotate dial.
To spray washer fluid, pull lever toward you.
Push lever up for a single wiper pass.
Windshield wiper / washer - Page 13
SONATA CUSTOMER DELIVERY CHECK LIST
HYUNDAI OWNER DEALERSHIP NAME
SALES CONSULTANT DATE
VIN PREVIOUS VEHICLE
Automatic climate control - Pages 18 ~ 19
ß To speed up front windshield defogging, increase temperature and fan speed and then select defrost button.
Manual climate control - Pages 16 ~ 17
WALK THE CUSTOMER THROUGH EACH OF THE FOLLOWING KEY DELIVERY FEATURES
Unlocking vehicle - Pages 8-9Demonstrate dual state unlock with key and remote keyless entry.
UNLOCKTRUNK
LOCK
PANIC
BEFORE DELIVERYo CONFIRM “GOOD BATTERY” AND STAPLE TEST TICKET HERE ß MIDTRONICS TEST 600A(2.4L)
o VERIFY ALL TIRE PRESSURES ARE 33PSI (6.5JХ16 or 6.5JХ17) LF LR RF RR o VERIFY ALL TIRE PRESSURES ARE 35PSI (7.5JХ18) LF LR RF RR o VERIFY ALL REMOTE FUNCTIONS: LOCK / UNLOCK / ALARMo VERIFY VEHICLE IS CLEAN, IN GOOD CONDITION, FREE OF CHIPS AND SCRATCHESo ENSURE FLOORMATS ARE SNAPPED INTO PLACE (if applicable)
Sales Consultant Date Sales Manager Date
Customer Date
DURING DELIVERYo HELP CUSTOMER PAIR PHONE WITH BLUETOOTH (if equipped)o DEMONSTRATE AUDIO SYSTEM OPERATION INCLUDING PRESETS
(OPTIONAL - iPod® CABLE AVAILABLE)o CONSIDER OWNER’S PREVIOUS VEHICLE TO EXPLAIN WIPER/
HEADLIGHT FUNCTIONSo DEMONSTRATE HOW TO SET THE CLOCKo EXPLAIN AND REVIEW FIRST SERVICE PROCEDURE AND AMERICA’ S
BEST WARRANTY–PROVIDE SERVICE REPRESENTATIVE BUSINESS CARDo ASK IF CUSTOMER HAS ANY QUESTIONS
@