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201 - TMOS ADMINISTRATION EXAM BLUEPRINT
V1_2013
ABOUT THE 201-TMOS ADMINISTRATION EXAM.
The 201-TMOS Administration exam is the second exam required to achieve
Certified F5 BIG-IP Administrator status.
Successful completion of the BIG-IP Administrator exam acknowledges the skills
and understanding necessary for day-to-day management of Application Delivery
Networks (ADNs).
WHAT IS THE 201-TMOS ADMINISTRATION EXAM BLUEPRINT?
F5 Certified Exam Blueprints list all the objectives an exam has to measure,
much like a syllabus for the exam itself. The blueprint provides the detailed
breakdown of the skills and knowledge a candidate should have to pass the
exam. Blueprints can be used to identify areas for additional study, and are best
used in conjunction with the Exam Study Guides.
PREREQUISITE:
101-Application Delivery Fundamentals
CREDENTIAL AWARDED:
F5 Certified BIG-IP Administrator (F5-CA)
THIS EXAM IS BASED ON V11.1.
201 - TMOS TECHNOLOGY SPECIALIST EXAM BLUEPRINT
201 - TMOS ADMINISTRATION EXAM BLUEPRINT
201 - TMOS Administration exam blueprint
Based on v11.1 | 2
Cognitive Complexity Key:
R=Remember
A/E=Analyze/Evaluate
U/A=Understand/Apply
Section 1: Troubleshoot basic virtual server connectivity issues Cognitive
Complexity
Objective 1.01 Given a connectivity troubleshooting situation, consider the packet and virtual
server processing order
U/A
Examples
Explain how a packet is processed once it arrives at device (connection table, packet filters, etc.)
Explain how a virtual server processes a request (most specific to least specific)
Given a specific connectivity issue, isolate where the problem might be according to the processing order
Objective 1.02 Identify the reason for an unresponsive virtual server U/A
Examples
Determine the state of a virtual server (offline, enabled, etc.)
Determine if a virtual server is configured for the proper listening port
Determine if a virtual server is configured with the proper IP address configuration
Determine if the virtual server is configured with the appropriate profiles
Determine if the pool configuration has an effect on virtual server state
Determine which tools to use in order to diagnose the issue
Explain the difference between the virtual servers status definitions
Objective 1.03 Identify the reason for an unresponsive pool member U/A
Examples
Discuss the effects of health monitors on the status of pool members/nodes
Determine the state and availability of the pool member/node in question
Verify the pool member/node Ratio configuration
Verify the pool member/node connection configuration and count
Objective 1.04 Identify a persistence issue U/A
Examples
Explain the concept of “persistence”
Verify the type of persistence profile assigned to the virtual server in question
Validate the expected persistence behavior
Differentiate between fallback and primary persistence
Use the appropriate tool to troubleshoot persistence
Section 2: Troubleshoot basic hardware issues Cognitive
Complexity
Objective 2.01 Perform an End User Diagnostic and interpret the output U/A
Examples
Reboot an F5 platform into the EUD
Download output from the unit an EUD was run on
Interpret the output from an EUD and determine if the test passed or failed
Objective 2.02 Interpret the LCD Warning Messages U/A
201 - TMOS ADMINISTRATION
EXAM BLUEPRINT
201 - TMOS Administration exam blueprint
Based on v 11.1 | 3
Cognitive Complexity Key:
R=Remember
A/E=Analyze/Evaluate
U/A=Understand/Apply
Examples
Locate the LCD on an F5 Platform
Correlate the LCD message to message in the corresponding log file
Identify which tasks the buttons on the LCD perform
Objective 2.03 Identify a possible hardware issue within the log files U/A
Examples
Indicate which logs would contain debugging information
Given a log file, determine the nature of a hardware issue
Given a possible issue, determine which log file entries to review
Objective 2.04 Perform a failover to a standby box under the appropriate circumstances U/A
Examples
Explain, under which circumstances, a failover would be used to determine if an issue is software or hardware
related
Use failover as a troubleshooting step in an appropriate situation
Describe the consequences of performing a failover (mirrored connections, persistent connections)
Section 3: Troubleshoot basic performance issues Cognitive
Complexity
Objective 3.01 Perform a packet capture within the context of a performance issue U/A
Examples
Determine an appropriate location to take the capture
Determine the appropriate time to take capture
Determine an appropriate tool to use
Ensure the packet capture tool has the capacity to capture (driver/tap)
Narrow the scope/context of information being gathered
Given a scenario, determine whether a packet capture is appropriate
Objective 3.02 Use BIG-IP tools in order to identify potential performance issues U/A
Examples
Differentiate between performance issue types (i.e. Latency, Congestion, broken content)
Establish the frequency of a given issue (random, continuous, isolated, intermittent, repetitive intervals)
Explain how to get performance statistics in addition to the those shown in the dashboard (Overview -
Performance)
Section 4: Troubleshoot basic device management connectivity issues Cognitive
Complexity
Objective 4.01 Verify remote connectivity to the box in order to determine the cause of a
management connectivity issue
U/A
Examples
Isolate potential causes of basic network connectivity issues, given scenarios related to: client configuration,
client network access, device network access, network topologies
Apply connectivity troubleshooting tools (i.e. ping, traceroute, http/https availability, remote shell access,
network based console access) in the appropriate situation
201 - TMOS ADMINISTRATION
EXAM BLUEPRINT
201 - TMOS Administration exam blueprint
Based on v 11.1 | 4
Cognitive Complexity Key:
R=Remember
A/E=Analyze/Evaluate
U/A=Understand/Apply
Objective 4.02 Check and interpret port lockdown settings in order to determine the cause of
a management connectivity issue
U/A
Examples Given a scenario, review port lockdown settings on the Self-IP to determine the cause of the issue
Describe appropriate use cases for the use of port lockdown
Objective 4.03 Check and interpret packet filters in order to determine the cause of a
management connectivity issue
U/A
Examples Determine whether a filter is enabled
Interpret a packet filter rule list in a given situation
Objective 4.04 Given the use of a remote authentication server, verify proper DNS settings in
order to diagnose a connectivity issue
U/A
Examples Given a suspected DNS issue, use appropriate tools to verify proper settings
Given a suspected DNS issue, use appropriate tools to verify DNS response
Section 5: Open a support ticket with F5 Cognitive
Complexity
Objective 5.01 Identify the appropriate supporting components and severity levels for an F5
support ticket
R
Examples
Identify the necessary components for all support cases (Qkview uploaded to iHealth/ or attached to case,
serial number of device, problem description, other supporting data)
Identify severity levels and the associated response times
Objective 5.02 Given an issue, determine the appropriate severity U/A
Objective 5.03 Provide quantitative and relevant information appropriate for a given issue A/E
Examples Distinguish between qualitative/quantitative statements in order to assemble an accurate problem description
Distinguish between relevant/irrelevant information in order to assemble an accurate problem description
Objective 5.04 Given a scenario, determine the proper F5 escalation method U/A
Section 6: Identify and report current device status Cognitive
Complexity
Objective 6.01 Review the network map in order to determine the status of objects on the
box
U/A
Examples Explain the status icons of objects on the map
Explain what virtual servers, pools, nodes and pool members are
Objective 6.02 Use the dashboard to gauge the current running status of the system U/A
201 - TMOS ADMINISTRATION
EXAM BLUEPRINT
201 - TMOS Administration exam blueprint
Based on v 11.1 | 5
Cognitive Complexity Key:
R=Remember
A/E=Analyze/Evaluate
U/A=Understand/Apply
Examples Interpret each of the statistic types displayed by the dashboard
Given a situation, predict the appropriate dashboard statistics
Objective 6.03 Review log files in order to gauge the current operational status of the device U/A
Examples Given log file snippets, describe an event sequence
Given log file snippets, identify critical events
Objective 6.04 Use iApps Analytics to gauge the current running status of application
services
U/A
Examples
Explain the purpose of iApps Analytics
Describe how to capture application statistics
Given a current running status, recognize significant statistics
Section 7: Maintain system configuration Cognitive
Complexity
Objective 7.01 Create and restore a UCS archive under the appropriate circumstances U/A
Examples
Discuss scenarios in which restoring a UCS archive is appropriate
Discuss the tasks involved in successfully restoring a UCS archive
Given a scenario, discuss when it is appropriate to create a UCS archive
Objective 7.02 Identify the components and methods associated with automating and
scheduling tasks with Enterprise Manager
R
Examples
Identify which tasks can be automated using EM
Identify which sub-tasks exist (i.e. install a hotfix but not reboot into the newly upgraded volume, etc.)
Outline EM’s method of creating automated UCS archives
Describe EM’s behavior when encountering task failures on specific devices
Objective 7.03 Automate and schedule tasks using Enterprise Manager U/A
Examples
Discuss the strategy for deploying a hotfix from EM to multiple high availability (HA) pairs
Discuss how EM can be used to track a configuration change on a managed device
Discuss how to use EM to determine SSL certification expiration on managed devices
Objective 7.04 Manage software images U/A
Examples
Given an HA pair, describe the appropriate strategy for deploying a new software image
Describe the potential impact of booting a device into another volume
Discuss common issues related to the migration of a device to a new software version
Section 8: Manage existing system and application services Cognitive
Complexity
Objective 8.01 Modify and manage virtual servers U/A
201 - TMOS ADMINISTRATION
EXAM BLUEPRINT
201 - TMOS Administration exam blueprint
Based on v 11.1 | 6
Cognitive Complexity Key:
R=Remember
A/E=Analyze/Evaluate
U/A=Understand/Apply
Examples
Given a proposed virtual server configuration change, outline the scope of the change and for which
connections those changes will affect (active connections, new connections, persisted sessions)
Given a description of an application, identify the correct virtual server configured for it (HTTP/HTTPS,
TCP/UDP, VLANsenabled, route-domain)
Given a situation where a virtual server configuration change did not appear to immediately take effect,
determine why
Objective 8.02 Modify and manage pools U/A
Examples
Distinguish between disabling a member and forcing it down
Determine use cases for disabling a member
Determine use cases for forcing down a member
Given a situation where a pool member has been disabled but still appears to be receiving traffic, determine
the cause
Articulate the characteristics of a pool member that has been disabled or forced offline (Such as for new
connections, persisted connections, etc.)
201 - TMOS ADMINISTRATION
EXAM BLUEPRINT
201 - TMOS Administration exam blueprint
Based on v 11.1 | 7
Cognitive Complexity Descriptions
Lower Order Thinking Skills Higher Order Thinking Skills
Remember Understand/Apply Analyze/Evaluate Create
Information
retrieval
Knowledge transfer Critical thinking and
reasoning
Innovation or
Creative thinking
Rote
memorization
Comprehension or
Ability to apply
knowledge to a
standard process
Determine how
parts relate to
whole or Knowledge
integration and
application to new
situation(s)
Forming an original
work product
Retrieve relevant
knowledge from
long-term memory
Construct meaning
from information
Make judgments
based on criteria
Combine or reorganize
parts to form a new
pattern or structure
e.g., recall, retrieve,
recognize
e.g., interpret, classify,
compare, explain,
implement
e.g., troubleshoot,
attribute, diagnose,
critique
e.g., generate, plan,
produce
Alpine Testing Solutions’ suggested cognitive complexity levels and associated verb references consider multiple approaches to defining cognitive processing (e.g., Anderson et al., Webb, Bloom, Frisbie). Above material created with assistance from Alpine and distributed with Alpine’s permission as an attachment to certification test blueprints.
Alpine Testing Solutions, Inc. (Alpine) gives F5 Networks permission to distribute the PDF “Cognitive Complexity Description 20130418.pdf” as an attachment
to certification test blueprints created with assistance from Alpine into the exam blueprint.
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Other F5 trademarks are identified at f5.com. Any other products, services, or company names referenced herein may be trademarks of their respective
owners with no endorsement or affiliation, express or implied, claimed by F5.