20090614 Km@Aa Elb

What is it really? Where is it headed?

How can it help ArchiAfrika?

15/06/2009ArchiAfrika KM presentation ELB1

Knowledge management, learning... cooperation

Overview of our journey


1. I, K, KM etc.: What is it?2. About learning: How to learn best?3. What do we need for a learning journey?4. How can a model help?5. What are your learning principles?6. What are opportunities 2.0?7. How to go about KM strategically?8. What does this all mean for AA?

1. I, K, KM etc. what is it? Buzz: what is KM?


Information: Organised data in a readable format – explicit.

Knowledge: K=I*ESA – A body or a capacity – Polanyi’s tacit knowing

Knowledge Management: 3 definitions:encompassing any processes and practices concerned

with the creation, acquisition, capture, sharing and use of knowledge, skills and expertise (Quintas et al., 1996) whether these are explicitly labelled as ‘KM’ or not.

KM is all about learning, managing (*) information and ensuring knowledge-creation (**) in order to perform better individually and collectively (problem-solving, adaptive management), be it for a society, an organisation, a group of any sort or an individual (ELB).

Increasing the frequency and quality of conversations that get your job done (unclear)

1. I, K, KM etc. what is it?


From KM to KS to KCC3 generations of KM

KM1: storing knowledge (commodity): IM eraKM2: sharing knowledge (value creating

resource to improve practice): KS/OL eraKM3: Co-creating knowledge (tacit capacity):

SL eraKM is about improving effectiveness

through documenting, learning and sharing.

2. About learning: How to learn best?


What is adult learning?

Single / double / triple loop learning? Realising goals change assumptions behind allow

bothEfficiency punctual effectiveness dynamic

relevance.

Learning levels: Individual: Discipline, reflection, documentation, sharingOrganisational: Problem solving, institutional memory,

adaptive management (Inter-)Institutional: Finding peers to get the job done,

sharpening reflection, critical mass, addressing systemic issues

3. What do we need for a learning journey?


The lead: Vision / missionThe simple means:

People,process,tools / systems

The complex factors:CultureManagement styleEnvironment

4. How can a model help? M. Weggeman’s

knowledge value chain


KnowledgeNeeded

Available

Develop

Share

Apply

Evaluate

Goal

Mission

Vision

Strategy

Culture

Man. Style

Personnel

Structure

Systems

5. What are your learning principles?


What are / could be AA’s learning principle (buzz)Other useful KM/learning principles:

Learning is an iterative journey: the questioning is just as useful (if not more) as the answers – all the more so if done collectively

Knowledge can only be volunteered it cannot be conscripted.

We only know what we know when we need to know it.In the context of real need few people will withhold their

knowledge.Everything is fragmented.Tolerated failure imprints learning better than success.The way we know things is not the way we report we

know things.We always know more than we can say, and we will

always say more than we can write down.

6. What are opportunities 2.0?


Buzzing together: Twitter, FacebookWorking together: wikisReflecting together: blogsGetting personalised information: RSS feedsBookmarking together: del.icio.usDocumenting together: FlickR, SlideshareEvolving together: Communities of practice

It’s all about documenting, connecting and empowering

7. How to go about KM strategically?


Four influential pointersOrganisational complexity: Strategic orientationLearning phaseReference framework (hypothesis / theory of

development & change)Four elements of a KM strategy

Scope of the policy / strategyApproach followedTools and practices usedM&E framework and activitiesAnd… Trends and upcoming issues

7. How to go about KM strategically?



8. What does this all mean for AA?

From: http://www.wordle.net/gallery/wrdl/941580/ArchiAfrika

8. What does this all mean for AA?


What will you do:At personal level?At organisational level?At (inter-)institutional level?In the short term and long term?

What will you do today (and tomorrow) to improve the way AA works?

What will you do together with your colleagues to make it work better?

Thank you and

Good luck!


Additional resources


KM4DEV Community of practice – new websiteMy del.icio.us bookmarks on learning TwitterBlogs: Blogger, Wordpress (see

http://km4meu.wordpress.com/) Wikis: PBWiki, MediaWiki, SocialText (see:

http://mywash.net/teamwork/index.cgi?teamwork)

FlickR: http://www.flickr.com/search/?q=african+architecture

[email protected] for more information

Education

20090614 Km@Aa Elb