Connecting for efficiency improvement

EffXchange: A tool for collaborative improvement in efficiencyDr Gordon Murray9 November 2009

Your challenges

1. Use two yellow post-its2. Write the name of your council on each post-it3. Then on write your personal view of your

council’s two challenges in addressing efficiency (one per post-it)

4. Place post-its on flipchart pages5. Scan the range of challenges identified by

others 6. Play ‘snap’ and cluster post-its in related

themes/groups

Sharing your success

1. Using two green post-its2. Write the name of your council on each post-it3. Then on write two successes/strengths which

you have on addressing efficiency (one per post-it)

4. Place post-its on flipcharts against the earlier themes where you think your success/strength is relevant

5. Collectively, if at all possible, try to aim for one success married to a challenge theme.

If I was in your shoes …

1. Scan the themes and challenges 2. Using two orange post-its3. In response to the challenges, give

your view of “If I was in your shoes ….”

4. Place in the area of the relevant theme

Imagine a tool for …• collaborative knowledge sharing

what works and doesn’t work, but will in certain circumstances

• collaborative problem solving helping find the one person who’s thinking about the same

challenge or has a suggestion which could help or enabling suggestions which could help someone else

• drawing on local government expertise in Drafting a policy, specification, contract ...

• mass on-line conferences, debates and ability to question experts

• comparative benchmarking on efficiency• …

Blueprint for March 20111. A culture of collaborative knowledge generation,

learning, sharing and problem-solving in respect of efficiency & VfM

2. A resilient user orientated, easy-to-use, technological platform which rapidly captures content in a diverse range of forms ‘pulling’ collaborative knowledge generation, learning, sharing and problem solving

3. A reliable, robust and transparent web-based benchmarking tool which enables councils, and their partners, to easily identify and transfer appropriate good practice

4. A passion amongst LGA Group frontline staff to capture and share good practice, and contribute to problem solving; and encourage others to do so too.

EffXchange

Dr Gordon Murray