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1 Motivate Your Audience Tell a story Use natural humor Unusual statistics Know their level of knowledge speak their language variety in a presentation

09. traits of a trainer

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Page 1: 09. traits of a trainer

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Motivate Your Audience

Tell a story

Use natural humor

Unusual statistics Know their level of knowledge

speak their language

variety in a presentation

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Create a need -

Get yourself excited – eye contact and available yourself

before class, at breaks and after class

Establish a long range objectives – see bigger pictures like

the overall presentation

Apply contents to life – role play and action plans

– Know their level of knowledge

– speak their language

– variety in a presentation – change every 8 minutes

90/20/8

– Learn from good instructors

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2. Introduction

– General guidelines:

• write notes on index card

• eye contact

• drink water if you are thirsty. Not iced water

• vary your voice – pitch, volume, short dramatic pauses, speed of delivery

• watch your language! – everyday language, friendly

• mannerism – adjust your clothes, scratch your ear or nose, brush back your hair

2.1 introduction: gain attention

open with high energy, animation and

enthusiasm

don’t apologize

give the audience an overview

be aware of your appearance

be aware of your voice – tone, enunciation, pace

and speed, word choice

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Next Steps

Quotation

Challenging questions

Description of incidents

Poems

Word games

Visuals Props

Activities

2.2 Aims

• Specific

• Measurable

• Achievable

• Relevant

• Time Table

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2.3 Transition

– Physical movement

– Use of media

– Change of Media

– Mini-Summary

– Q&A

– Pause

2.4 Overview

• Tell them your big pictures

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3.1 Delivery Skills

•Verbal

–pleasant

–natural

–dynamic

–expressive

–easily heard

– posture – confidence, alert

– hand gesture

– body movement – step forward, a step backward, lateral

movement

– facial expression

– eye contact

•Nonverbal Delivery Skills

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•Delivery the content:

–step by step

–clear and concise

–tell them why

–stress key points

–avoid jargon and buzz words

–speak at moderate speed

3.2 Use of multimedia

• Flip Chart write big and well

use color – red for underline, black/blue/green for main text, pink/brown, purple and yellow: least visible

use exact words,

face your audience,

post them

use symbol, box and bullet points

reverse techniques

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4.1 facilitation Skills

– Set ground rules

– Learn to wait before responding – count to 10

– Redirect questions to the group – Ping Pong

– Use the energy of the group – rest, humor, stretch break

– Avoid making judgment statements – Which’s not very funny? How can you believe that?

– Listen attentively – look into their eyes

• Paraphrase to clarify

• Use flipchart – keep track of ideas. KISS

• Synthesize – don’t just record. Get comment and build

on each other’s thought

• Summarize periodically

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• Label sidetracks – use card or signals

• Park it – parking lot

• Give reinforcement – verbal and non verbal – thank you

and thumb up

• Keep air time under 40%

• Check for understanding

• Ask participants to summarize

• Ask others for opinion

• Summarize and move on

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• test verbally for understanding

–keep question short and to the point

–usually 2 –3 questions

–gain confidence and making progress

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A. Administration of Training Program

1. Ensure conducive atmosphere for learning.

2. Document all training activities and proceedings.

3. Ensure all activities are well-coordinated.

4. Provide adequate administrative services throughout the

training duration.

B. Facilitation

Facilitation is one very important area of responsibility

during actual implementation of the training. It assists the

resource speakers in bringing about learning among

participants by ensuring an atmosphere most conducive

for training. Training facilitators are usually composed of

experienced person.

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C. Determining Group Behavior

The facilitator/s and resource speaker/s can easily identify

appropriate methodology to be used by groups behavior.

One popular method is the listing of various types of group

behavior using “animal coding”

ANIMAL CODING

1. CARABAO

A natural hardwall whose pre-set motions are almost

impossible to alter

*Trainer’s Approach

A painstaking effort would be required for this character

who at most times could be more convinced with the

support of his own peers.

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2. LION

The participant of kingly bearing who dominate the discussion and who gets upset when somebody disagrees with his/her ideas.

*Trainer’s Approach

Organized facilitation which prompts monopoly of discussion would be appropriate for this character ; consistent reminders on objective and openness among the partners would be advisable.

ANIMAL CODING

ANIMAL CODING

3. OSTRICH

An attention seeker who gets too conscious in the choice of words, delivery of thought, impact of messages and at times, even personal appearances.

*Trainer’s Approach

The best approach would be to “give credit when due, but never overdo.”

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ANIMAL CODING 4. CAT

A yawning character who sleeps his way throughout the training.

*Trainer’s Approach

Unfreezing activities with the participant in limelight would be effective although delegating responsibilities on this character would keep him busy throughout.

ANIMAL CODING

5. FOX

Who shyly works his way in the discussion to test the limits of the trainers’ knowledge on the subject matter and capability to deliver.

*Trainer’s Approach

At times his behavior has positive effect on the trainer who is forced to prepare his best; although it may be best to admit limitations humbly in such a situation.

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ANIMAL CODING

6. MONKEY

A usual clown whose antics can be more annoying than amusing.

*Trainer’s Approach

A casual reminder on unnecessary expenditure of energy addressed to the whole group would be advisable.

ANIMAL CODING

7. TURTLE

The reserved type who has to be forced open in order to be heard.

*Trainer’s Approach

Effective facilitation which on this end “would let the quiet speak” is still best recommended.

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ANIMAL CODING

8. SNAKE

The type who likes to beat around the bush before striking the point.

*Trainer’s Approach

The best of time could be avoided if rules pertaining to time management in group discussions were stated at the very start.

*Trainer’s Approach

Directing trigger questions to this character will always result

in a sure response.

ANIMAL CODING

9. FISH

The character with an unblinking stare which could be interpreted to be either a positive or a negative feedback and who puts most trainers in a state of quandary.

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*Trainer’s Approach

“To quiet those who speak too much” would be an effective

approach for this extreme from the turtle (7).

ANIMAL CODING

10. FROG

A great speaker who does not say anything new.

*Trainer’s Approach

This withdrawing behavior could be best be remedied

through good facilitation which encourages participation.

ANIMAL CODING

11. RABBIT

The type who runs away from group conflicts.

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*Trainer’s Approach

A patient prodding of this character’s ideas which could prove to be proudly valuable or of no worth at all should be effective.

ANIMAL CODING

12. GIRAFFE

Who’s too proud to join in the discussion

*Trainer’s Approach

A theoretical and academic character could always be humbled

by ground experiences.

ANIMAL CODING

13. OWL

Whose book bound ideas are usually offline to actual experiences and particular learning's.

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*Trainer’s Approach

A trigger question which would make this character realize

that not all sides are correct would be the best approach.

ANIMAL CODING

14. CHAMELEON

The type who agrees with all sides of a group conflict

D. Handling Training Problems

1. Identify/Analyze the problem

2. Consider personalities of individual/s involved

3. Provide list of possible solutions

4. Some common problems experiences by facilitator

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THANKS

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