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Managing Boss

Training Leader: Mr. Md. Akbar Hassan Date: 3rd , 4th & 5th December, 2015

CREATING A GOOD WORKING RELATIONSHIP WITH YOUR BOSS

• Achieve your career goals and

reduce your stress level.

• Promote yourself by making your

boss look good.

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Boss’ Style

Authoritarian: My way or the highway.

Manager: My job is to get the task done.

Leader: My role is to set a vision and inspire.

Leader/Manager: My role is to know when to

be hands on and when to inspire.

MANAGING YOUR BOSS WHY ?

Your success is linked to your boss’s - you either succeed or fail together

You can best meet your needs by ensuring the boss meets his/her needs

A difficult, unproductive working relationship with boss is one of the greatest sources of stress

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EFFECTIVE WORKING RELATIONSHIPS

TO BE AN EFFECTIVE MANAGER OF YOUR BOSS, YOU

SHOULD KNOW CERTAIN DO’S AND DON’T’S _________________ DO’S

Learn everything you can about your boss.

Find out what would further your boss’s success and help

deliver it.

Adapt your work style and habits/moods to those of the boss;

do not expect the boss to adapt to yours.

Find out what are boss’s goals and objectives at work.

Always focus on the objectives when discussing problems

and disagreements.

Make yourself indispensable by learning what your boss

needs to know.

Be a good listener - rather than arguing, help your boss

explore issues by asking probing, open-ended, but

supportive questions

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Keep your boss informed about what is going on.

Never let your boss be surprised by his/her superior

about something going on, or not going on, in your

area of responsibility.

Communicate with your boss in the manner he or she

prefers.

Be attuned to your boss’s shifting needs and issues.

EFFECTIVE WORKING RELATIONSHIPS

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DO’S Manage your own performance - initiate regular reviews

on how you are doing. Don’t assume your boss knows

everything you are doing. When you do something that

will further the boss’s agenda, make sure he/she knows

about it.

Pick your battles with the boss. Under no

circumstances should you make a mountain out of

every silly things and get a reputation as a complainer.

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Always remember to say “Thank You” to the boss and to your own subordinates/peers. Everyone appreciates politeness instead of rudeness

EFFECTIVE WORKING RELATIONSHIPS

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DONT’S Do things that your boss does not approve.

Make promises that you cannot deliver Expose the boss to surprises - if there is bad news, you must deliver it yourself Go over the boss’s head to a more superior manager except in very rare situations Be defensive when criticized - instead focus on the facts

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EFFECTIVE WORKING RELATIONSHIPS

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DONT’S Criticize your boss inside or outside of the organization. Never assume anything you say will remain confidential

Be a “yes person”. Be frank and honest when you disagree, but focus on mutual objectives Praise the boss insincerely. The boss and your peers will see through it every time Embarrass your boss

EFFECTIVE WORKING RELATIONSHIPS

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You may think your boss is not an asset to the organization.

- You may think that your boss is not the brightest but he/she got to their current position because they brought something of value to organization.

- You may not be aware of your boss’ strengths. In addition, he/she probably has allies in higher positions.

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You boss is not an empowering type of manager - its either his

way or the highway

- Look for opportunities to prove to your boss that you are competent and

can be trusted. Earn trust.

- Look for ways to suggest ideas to your boss in such a way that

provides an opportunity for them to take credit for the idea as their own.

- Remember that the boss may not always be right, but the boss is

always the boss. Develop alternative approaches to achieve desired goals.

Your boss often pulls rank in order to get you to do

something, even if you do not feel it is in the best

interest of the organization.

- Are you the only person who experiences this type of

behavior? If so, you need to look inwardly to determine what you

can do differently to better manage your boss.

- Never agree to do something that is unethical or illegal.

Immediately request a meeting with your boss’s superior and/or

notify the appropriate authorities.

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