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WEALTH MANAGEMENT ADVISORY SERVICES, TECHNOLOGY AND IMPLEMENTED SOLUTIONS

Wealth Management - Advisory Services, Technology and Implemented Solutions

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In today’s environment you are being called upon to compete more actively for new business and balance your resources against rising service expectations and regulatory demands. At Mercer Investments we aim to meet our clients’ challenges. Unparalleled Flexibility to develop bespoke solutions, from remote delivery of research Through to hands-on delegated decision making, enables our clients to Differentiate their services while producing profitable growth. A market leading provider of professional advisory services, technology and implemented solutions for wealth management firms and other institutional intermediaries Find out more visit: http://www.mercer.com/wealthmanagement

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Page 1: Wealth Management - Advisory Services, Technology and Implemented Solutions

WEALTH MANAGEMENTADVISORY SERVICES, TECHNOLOGY AND IMPLEMENTED SOLUTIONS

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PROVIDING YOU WITH MARKET-READY INVESTMENT IDEAS

head office research and portfolio tools

Manager research and operational risk assessment

fiduciary management

MAP (Mercer Advisor Portal)

dynamic asset allocation

Niche/bespoke product build

Research and performance analytics

Manager and fund Selection

Platform construction

Environmental, Social and governance (ESg) research

high volume Research and Monitoring

Outsourced back office operations

A market-leading provider of professional advisory services, technology and implemented solutions for wealth management firms and other financial intermediaries.

TOOLS

ADVICE

SOLUTIONS

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IN TODAY’S ENVIRONMENT YOU ARE bEING CALLED UPON TO COMPETE MORE ACTIVELY fOR NEW bUSINESS AND bALANCE YOUR RESOURCES AGAINST RISING SERVICE ExPECTATIONS AND REGULATORY DEMANDS.

YOUR INVOLVEMENT IN IMPLEMENTATION

ADVICE

LOWER

SOLUTIONS

HIGHER

RESEARCH AND TOOLS

At Mercer Investments we aim to meet our clients’ challenges. Unparalleled flexibility to develop bespoke solutions, from remote delivery of research through to hands-on delegated decision making, enables our clients to differentiate their services while producing profitable growth.

WhERE ARE yOu ON MERCER’S INvESTMENT CONTINuuM?

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MERCER INVESTMENTS HELPS YOU SPEND LESS TIME ON RESEARCH, WE HAVE THE TOOLS YOU NEED SO THAT YOU CAN SPEND MORE TIME PROVIDING bETTER PRODUCTS, SERVICES AND bUILDING RELATIONSHIPS.

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RESEARCH AND TOOLS

We have more than 100 research-dedicated professionals around the world. We look beyond just performance numbers and go deep into the understanding of investment managers’ discipline and value offering. Our research is forward-looking and qualitative.

Everything a client advisor needs to demonstrate an advanced and professional client service.

MERCER gLObAL INvESTMENT MANAgER dATAbASE (gIMdTM)

This comprehensive database is an intuitive web and Excel-based research tool that displays a wide range of information for investors on more than 5,200 investment managers and more than 25,0001 investment strategies. This information ranges from access to and analysis of performance data to viewing qualitative, forward-looking research on investment managers, supported by a powerful screening functionality.

CASE SNAPShOT

dRIvINg EffICIENCy ANd LOWERINg COSTS

A large and growing private bank with a discretionary and advisory client base had a choice to make between expanding their fund research team and outsourcing their primary research efforts. upon investigating and understanding Mercer’s research process, the client concluded the quality and depth was equal to if not more thorough and global than their own, and opted to subscribe to Mercer’s central research repository, gIMdTM.

As the client looks to expand their fund platform to include a fund in a new asset category, the team minimizes their costs by focusing their investigations on Mercer’s highly rated strategies. With the heavy lifting done by Mercer, the client was able to focus their due diligence on the key concerns and portfolio suitability.

The relationship not only includes direct access to the same research used by Mercer consultants but also includes regular discussions on topical investment ideas as well as manager selection and portfolio construction advice.

Our manager research views continually evolve to identify and assess changes in a strategy’s key people, processes, and implementation. This allows for timely responses to changes that impact clients and their portfolios.

Where full in-depth manager research in not required, Mercer conducts a high-volume research (hvR) approach. This uses the same intellectual capital that underpins our four-factor framework, delivering it to investment managers in a summary format, stating if the fund is flagged red/amber/green and identifying the key issues. This approach can provide a base-level view of a fund, and can help to prioritize funds for deeper due diligence, if required. high-volume monitoring (hvM) follows the same approach to identify material changes in an investment team, strategy, or the firm, and can be conducted on a regular basis for clients.

Mercer Investments also offers a range of information technology solutions to streamline processes, and enhance the productivity of wealth managers.

MERCER AdvISOR PORTAL (MAP)

MAP-head Office Solution: An exclusive offering that combines a truly competitive retail data analytics tool with Mercer’s forward-looking qualitative research. This tool is ideal for the sophisticated central fund/manager selection teams to analyze, screen, and chart qualitative and quantitative information. It works as a single platform that enables the organization to streamline all their fund selection and monitoring processes.

MAP-front Office Solution: A client-branded, fully customizable, user friendly advisor workstation incorporating all the essential support material needed by a client advisor to select, develop, and monitor their client’s portfolio. Complete flexibility over content and functionality with options to include summary Mercer opinions, portfolio construction tools, fund performance charting, fund factsheets, and model portfolios.

1 As of March 2013.

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MERCER INVESTMENTS HAS SIGNIfICANT SCALE ADVANTAGES WITH MORE THAN 1,200 INVESTMENT PROfESSIONALS IN 48 OffICES WORLDWIDE AND MORE THAN 100 SPECIALIST MANAGER RESEARCHERS. WE ADVISE ON A TOTAL Of US$6.7 TRILLION IN ASSETS. OUR SCALE AND GLObAL fOOTPRINT TRANSLATE TO REAL bENEfITS TO OUR CLIENTS2.

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ADVICE

Our advisory services include (but are not limited to):

• Setting investment objectives and constructing robust model portfolios by developing appropriate benchmarks as well as measuring and mitigating downside risk.

• Establishing risk profile questionnaires and corresponding model portfolios for all asset classes.

• hvR and hvM providing a qualitative screen for large numbers of funds that need to be consolidated and/or monitored.

• In-depth analysis of money management, custodians, counterparty risk, and transaction costs as well as operational risk assessments.

• Advice on strategic asset allocations, customized for various risk profiles and different segments within a firm’s client base.

• Manager and fund selection and blending managers to achieve specific objectives.

• Advice on emerging investment opportunities and themes.

• Monitoring of asset allocations, managers, and model portfolios, and delivery of significant manager news and market valuation views.

• Participation in investment committee meetings and professional development sessions.

• Production of investment-related material for advisors that can be incorporated into their client communications. These include investment-specific notes, such as short fund profiles, educational articles, technical white papers, and thought pieces on topical investment issues.

• Advisor training delivered either in person or through Mercer Advisor Portal in modules.

CASE SNAPShOT

CREATINg TRuST ThROugh PERfORMANCE

A large global retail bank engaged Mercer’s Wealth Management team to provide advice on portfolio construction, the development and reporting of model portfolios, performance analysis, and online research and tools for its team of financial advisors.

Over time, the relationship was broadened to create branded fund profiles, provide advice on new funds, and the assignment of standard risk measures. The successful outcome of these projects prompted the client to further engage Mercer’s Wealth Management team for the development of a bespoke risk profiling methodology among other research and advice for its substantial AsiaPacific operations.

2 As of March 2013.

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DELEGATE DEPENDING ON YOUR bUDGET, TIME CONSTRAINTS, RESOURCES, AND SKILLS; WE CAN HELP WHATEVER YOUR NEEDS, HOWEVER YOU CHOOSE. MERCER INVESTMENTS CURRENTLY HAS US$70bN IN ASSETS UNDER MANAGEMENT3.

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SOLUTIONS

Some clients look to Mercer not just for advice but also to implement our investment ideas on their behalf. Solutions range from the construction of a single asset class to diversified portfolios to full implementation of a long-term strategic plan.

3 Mercer, together with its worldwide investment consulting and fiduciary management business, is a truly global organization with over 1,200 staff across 46 cities, and with over $6.7 trillion in assets under advisement and over $73.9 billion in assets under management as of 31 March 2013.

fIduCIARy MANAgEMENT Outsourcing investment activities enables you to focus more on achieving your long-term strategic objectives. The benefits of delegating your day-to-day investment decision-making and execution to Mercer include performance monitoring, improved efficiency, robust governance, operational cost savings, risk management, and the framework to exploit market opportunities as they arise.

JOINT INvESTMENT SOLuTIONS Mercer’s Wealth Management team can also work with clients who choose to have deeper involvement and a higher degree of influence on investment objectives and manager structure.

Mercer Investments can help you create model portfolios, help in product development to create bespoke funds, structure multi-manager funds, and access niche alternative asset classes.

CASE SNAPShOT

ThE bENEfITS Of AN IMPLEMENTEd APPROACh

Mercer was initially engaged as an advisory consultant on funds run by a large community bank in the uS. following internal changes in 2010, the client outsourced its portfolio management to Mercer. Mercer’s Wealth Management team now has the responsibility of managing the $1.4 billion multi-manager balanced fund on a fully discretionary basis. The client was able to take advantage of dedicated wealth management expertise and tailored research and analytical tools. They leveraged Mercer’s institutional brand as a differentiator, creating a level of credibility and confidence between the bank and its clients. In addition they save on operating costs by utilizing Mercer’s funds platform.

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WHY MERCER INVESTMENTS

PROVEN ExPERTISE behind every Mercer Investments specialist there are more than 1,200 others, whose combined expertise provides effective solutions for your challenges and objectives.

POWERED bY IDEAS Our rigorous research and forward-thinking people mean that we develop the best ideas to help you improve returns, control risk, and reduce costs.

CUSTOMIzED DELIVERY Our working relationship is dynamic. We provide the tools, advice, and practical solutions that you need to achieve your investment objectives.

Mercer is a leading global provider of investment services, and offers customized guidance at every stage of the investment decision, risk management, and investment monitoring process. We have been dedicated to meeting the needs of clients for more than 40 years, and we work with fiduciaries, pension funds, foundations, endowments, wealth managers, and other investors in more than 48 countries. We assist with every aspect of institutional investing (and retail portfolios in some regions), from strategy, structure, and implementation to ongoing fiduciary management.

Our skilled and experienced people provide services to our clients across the investment continuum by partnering with them to help manage investment risk and return outcomes. We embrace our clients’ challenges, from remote delivery of research through to hands-on delegated decision making.

fOR MORE INfORMATION PLEASE CONTACT:

gLObAL

Cara Williams [email protected]

EuROPAC

Michael Curtin (Europe) [email protected]

brian Long (Australia / New Zealand) [email protected]

gROWTh MARkETS

Pierre degagne (Acting head) [email protected]

NORTh AMERICA

david Eisenberg (uS) [email protected]

brian dayes (Canada) [email protected]

visit: www.mercer.com/wealthmanagement

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ENSURE YOUR fIRM HAS A COMPETITIVE EDGE RELATIVE TO YOUR PEERS.

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IMPORTANT NOTICES References to Mercer shall be construed to include Mercer LLC and/or its associated companies.

PROPRIETARy ANd CONfIdENTIAL This contains confidential and proprietary information of Mercer and is intended for the exclusive use of the parties to whom it was provided by Mercer. Its content may not be modified, sold or otherwise provided, in whole or in part, to any other person or entity without Mercer’s prior written permission.

OPINIONS – NOT guARANTEES The findings, ratings and/or opinions expressed herein are the intellectual property of Mercer and are subject to change without notice. They are not intended to convey any guarantees as to the future performance of the investment products, asset classes or capital markets discussed. Past performance does not guarantee future results. Mercer’s ratings do not constitute individualized investment advice.

NOT INvESTMENT AdvICE This does not contain investment advice relating to your particular circumstances. No investment decision should be made based on this information without first obtaining appropriate professional advice and considering your circumstances.

INfORMATION ObTAINEd fROM ThIRd PARTIES Information contained herein has been obtained from a range of third party sources. While the information is believed to be reliable, Mercer has not sought to verify it independently. As such, Mercer makes no representations or warranties as to the accuracy of the information presented and takes no responsibility or liability (including for indirect, consequential, or incidental damages) for any error, omission or inaccuracy in the data supplied by any third party.

© 2013 Mercer LLC. All rights reserved.