January 31, 2017

Go Digital or Bust: Defining Transformation in Financial Services

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Why We Are HereThe Wealth Industry is Digitizing See and Adapt to the Evolving Trends

• Technology is linking billions of people and devices through real-time connections, reinventing how investors communicate, interact, and make decisions. Artificial intelligence and robo advisors, virtual reality, blockchain, and real-time analytics are just some of the smart technologies changing the industry

• At the same time, the clients of the future are changing, becoming more digital, and over the next five years, the impact of these economic, demographic, and technological mega changes on the wealth profession will be profound

• Cisco and Roubini ThoughLab have partnered to produce the research report “Wealth and Asset Management 2021: Preparing for Transformative Change” to highlight how these trends are changing the industry. We will review the highlights of this report throughout the webinar

• Cisco’s Digital Transformation Group can help your firm navigate this change via our Digital Business Roadmap that helps build out the next-generation capabilities your firm needs to compete going forward

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Steve RidderPractice Advisor, Cisco Digital Transformation Group

Lou Celi CEO and Founder Roubini ThoughtLab

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What Is the Research and Why Did We Do It?

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What Are the Main Takeaways?

Unique transformational research that everyone in financial services should read

Disruption ahead: 48% of investors might switch providers as the industry grows by $50 trillion USD by 2021

Digital technology will play a big factor in market leadership

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Summarized Findings

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Conclusion/Call to Action

Start with the customer as the agent of change.

Think like a FinTech: embrace smarter technologies.

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Instill an innovation mindset across the enterprise.4

Create a seamless omni investment experience.5

Develop a clear path to digital transformation.

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Where can I get the report?

http://roubinithoughtlab.com

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Embrace disruption – take a business outcome approach to achieving board-level imperativesEnsure you realize the value of your investments and can take advantage of flexible delivery models

Cisco’s Business Outcome Approach methodology seeks first to understand the strategic objectives of your organization, look at how they’ll change with the industry trends, and derive solutions which most effectively drives towards that outcome

Business Outcome Approach

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• Validate Strategic Imperatives

• Define measurable business outcomes

• Lead discovery workshops• Map out use cases and personas• Develop actionable customer journey maps

• Develop Business Architecture Roadmaps; current and future states

• Run Value at Stake Models and Business Case development• Drivers, metrics, KPIs

• Actively project manage efforts through Customer Success Planning

• Design POCs that help accelerate digital transformation

Cisco Resources and Business OutcomesCisco’s Global Business Transformation has vertical financial services practice advisor expertise and resources that help….

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Cisco.com/go/financialserviceswww.blogs.cisco.com/financialservices https://www.linkedin.com/groups/3197625www.twitter.com/CiscoFSI https://www.youtube.com/playlist?list=PLE4063C62F022E881

Cisco Financial Services Resources

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Where can I find more info on

#Wealth2022?

http://roubinithoughtlab.com/wealth2022

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Questions?