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© 3M 2007. All Rights Reserved.
3M Human Resources Benefits
Using an Alternative Risk Solution for International Employee BenefitsModerator: Clayton Price
Panelists: Karen Markowski Gary PitmanBrad Viessman
2
Sampling of Captives that are Public about their approval to write US Benefit Plans since Columbia Energy’s in 2000
• ADM
• AGL
• Alcoa
• Alcon Labs
• Astra Zeneca
• Columbia Energy
• Heinz
• International Services
• International Paper
• SCA
• Sun Microsystems
• Wells Fargo
Life, Pooling
Life
Life Pooling
Life, LTD
Multinational Pooling, Life, LTD
LTD
Life
Multinational Pooling
Life, LTD
Life, LTD, Pooling
Life
Life, LTD
3
3M Global Employee benefits – Case StudyHuman Resources/ Finance – Pooling and
Reinsurance to a Captive
4
3M’s Brands
5
3M Company
• Established in 1902
• 2006 Annual Revenue of $22.9 Billion
• More than 60% of sales outside of US
• Over 73,000 employees, more than 40,000 are international employees
• Companies in more than 60 countries, sell in more than 200 countries
6
3M Insurance Department
• Global responsibility for property and casualty programs
• Report into Treasury/Finance
• Partner with three global brokers
• Captive Insurance Companies:
Seaside: Bermuda captive – incorporated in 1972 International Casualty US Workers CompensationTwo Harbors: S. Carolina captive – incorporated
in 2007 Global Property
7
Global Benefits Department
• Coordinating the global employee benefit needs for 3M
• Responsible for the design, review and approval of employee benefit plans– North America
• 2 countries, 36,200 employees– Europe/Middle East/Africa
• 35 countries, 17,200 employees– Asia Pacific
• 15 countries, 12,500 employees– Latin America
• 18 countries, 6,500 employees
8
Benefit insurances covered under the global program
• Group Life Insurance– Employer Funded - Basic– Employee Funded – Supplemental
• Disability– Short-term– Long-term– Permanent & Total (PTD)
• Medical– Managed Care– Major Medical/Hospitalization– Dental/Vision
• Accidental Death & Dismemberment (AD&D)
9
Overview of Historic Arrangements
• Multinational Pooling History– Three pooling providers – covering 40 countries and
$21 million in premiums• John Hancock (IGP) – started 1974• AIG – started 1974• Swiss Life – started 1977
• Issues/concerns– No central knowledge base– Lack of control– Opportunity for cost savings
10
Employee Benefits Project Progression
No Standard Process
Phase I - BB ProjectDefine Active Pool Process, Optimize Contract Renewal,
and Pooled Arrangements
Captive Ins. – BB ProjectReduce insurance expenses
US Benefit Inclusion
Time-Line
Pro
cess
Im
pro
vem
ent
Entitlement Process
Phase II - GB ProjectDefine RFP and Reduce Number
of Global Providers (2)
2004 2005 2006 2007
11
• Cost savings to 3M due to reduced reliance on insurance companies to insure employee benefits risk– Projected range of 5-15% (validated by peer companies)*
• 3M retains cash and generates investment returns (versus insurance company using money during the year)
• Improved timeliness of claims data to better manage benefit programs
• Centralized expertise for managing employee benefit insurance– Reduced subsidiary administration time for annual
bidding/analysis/contract renewal process
*Notes:1. Savings may vary by policy type, local insurance market conditions, broker usage, and claims
experience. 2. Expenses and Risk charges will be reduced but not eliminated as AIG/Generali will be administering
policies and claims activities on a local level.
Why Change?Advantages of New Approach
12
Project MapProcess Map 1/19/2006
113024 Captive Insurance Inputs Process Steps Outputs
HIGH LEVEL
Stakeholders Plan: New Structure, Contracts, and ProcessCurrent State Commitment to ImplementGoals & Objectives
LOW LEVELPlanned
DateActual Date Resource Notes
Stakeholders Defined End State 12/9 12/9 in the teamroomCurrent State - Init. Cap. Agreement on End State 12/9 12/9
Goals/ObjectivesList of Benefits/ Policies/ Countries in Scope 12/22 1/3 Brad, Leo Leo to provide country and premium data for P&C; Brad will provide similar for EB
Countries In-scope
3M Management of Captive:Data management; accounting, governance (RACI) 12/22 12/22
Benefits
Statutory Requirements (DOL/IRS/Local)
List of Feasible Domocile Options 1/3 1/5 Karen to work with Marsh to provide list of possibilities
Defined End StateDomicile RegulationsFronting Carrier Capabilities
List of Feasible OptionsFinancial/Qualitative Model for Each Option
Financial Data3M Subject Matter ExpertsExternal Information Resources
Statutory Requirements Selected Optimal Structure 4/3Financial Model New OUS EB process
Stakeholder AcceptanceNew P&C Process (if required)
Implementation Capabilities
Statutory Requirements
Defined acctg. transactions (tax, cash, internal control, etc.)
Subsidiary SupportImplementation Plan - 3M data management (step 1)
Selected Optimal Structure Plan to Cancel contractsContract Data Plan for New ContractsExternal Information Resources and Business Processes
Plan to create new captive entity (if necessary)
Implementation PlanSubsidiary Commitment to Implement
"What's in it for them"List of changesFAQs
Attain Subsidiary Buy-In (If
necessary)
Create Implementation
Plan
Determine Optimal Structure
Optimize P&C and OUS EB Captive
Structure
Document End-State Vision
Determine All Feasible Domicile
Options
Perform Cost/Benefit
Analysis
Six Sigma Elements:• One time event• Lean• Re-design• Design
Perform Financial Analysis
Select Captive Domicile
Create Implementation Plan
Conduct Pilot
Gain BMA Approval
Control the Process
13
Domicile Selection
• Evaluated based on Taxes, Regulations, Infrastructure, Perception
• Created detailed descriptions of criteria
• Sent to 3 External Subject Matter Experts (SMEs)
14
Benchmark Savings - Prem. Discount
Financial Analysis
• Professional Trade Journals– Multinational company saved 15%
• 3rd Party Consultants– Watson Wyatt estimated 10-20%
• Industry Contacts– 3 peer multinational companies experienced savings of
20% - 25%
Takeaway: 3M’s savings estimates are reasonable
15
Design & Implementation
Implementation Plan
Project Management Documents1. Implementation Plan & Open Items2. Timelines
Design Process1. Identify major responsibilities2. Process Maps3. Examine potential failures4. Pilot – Execute mock process
16
Cross Functional Map
Implementation Plan
• Documented process steps performed by various groups
• Helped define language for discussion purposes
• Part of control plan
17
RACI Organization / Individual
Process Step
Incrementa
l?
Estimated Incremental Increase in
Hours per UnitHours/Year Insurance (Org.) Employee Benefits (Org.)
Captive Management
setting P&C premium rates N 170 Annual 0 A/R I Isetting EB premium rates Y 100 Annual 100 I A IP&C strategy N 20 Annual 0 A/R C CEB strategy Y 20 Annual 20 C A/R Cpolicy issuance / management of policy exceptions Y 100 Annual 100 A Aasset investment strategy 0 0 A/C I Itax strategy N A/C I Icaptive budgeting/forecasting \ \ 0 A/R C Cdetermine receivables and reserves Y 10 Annual 10 A/R C Imonthly accounting entries to 3M Parent (P&C) N 2 Month 0 A/R I Rmonthly accounting entries to 3M Parent (EB) Y 2 Month 24 I I Rreconciliation of payments (EB) Y 12 Month 144 I A/R Creconciliation of payments (P&C) N 8 Month 0 A/R Ccash account reconciliations Y 2 Month 24 A Rdeclare dividend N 2 Annual 0 A/R C Creview of claims activity (P&C) N 16 Month 0 A/R Ireview of claims activity (EB) Y 16 Month 192 I A/R Ireview of monthly financial statements (requires knowledge of appropriate activity) Y 4 Month 48 A/R I RSub Oper. Plan \ 0 I IRegulatory compliance (local policies) \ 0 A A
R = Responsible (performs the step)A = Accountable (makes sure the step is done)C = Consulted (asked for input)I = Informed (made aware of decisions or status)
RACI – Design the Process
Implementation Plan
• P&C process owner defined major process steps
• Documented which steps would be added with EB program
• Updated RACI at end of project
18
Pilot – Process Validation
3M provides narrative and data to Fronting Carriers
Fronting Carrier delivers reports
Captive mgmt. creates financials
3M reviews for compliance
• Mock data: 12 countries, 3 plans
• 5 quarters (one annual cycle)
• Common failure modes – Currency fluctuations– Delayed premium payments– Taxes, Reserves, Fees
Conduct Pilot
19
Bermuda Regulatory Approval
Application included: – Business narrative describing case for creating captive– Scope of new business; types of risk, countries– 5 year pro-forma financials based on historical experience– Reserve and reinsurance information– Appointment of an accredited Loss Reserve Specialist
(LRS) – Authorization from Seaside Board of Directors
Approval granted November 24th, 2006
Gain BMA Approval
20
Control Plan
• 12 control steps• links to sample reports
Control the Process
22
Project Benefits
• Process established to add more countries
• Improved timeliness of claims data to better manage benefit programs
• Centralized expertise and purchasing of employee benefit insurance– Reduced subsidiary administration time for annual
bidding/analysis/contract renewal process– Sourcing leverage
• Electronic mapping of financial data
23
Bridge to Entitlement
• Expansion of process to include more countries (expected in 2008)
• Possible addition of US Benefits– Requires Dept. of Labor approval– Potential for preferential tax treatment– Few companies have implemented
24
Chevron’s Brands
Our Family of Brands
25
Chevron Company Information
• Established 1879
Pacific Coast Oil Co.
• 2006 Annual Revenue $205 Billion
• Employees 26,488 (US) 29,394 (ROW)
• Countries 180
• Recent Acquisitions Unocal Texaco (includes Getty) Gulf
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Chevron’s Captives• Ironhorse incorporated in 2005
• Heddington incorporated in 1970
• Puritan incorporated in 1986
• Traders incorporated in 1977
• Insco incorporated in 1971
• Global Property
• Global Casualty
• Operators Extra Expense
• Global Aviation
• TRIA & Workers Compensation
• Run-off Liability
27
Advantages:
• The Bermuda Trust managed by a Trustee Companyhas enabled Chevron to combine various different International Benefit Plans under an umbrella trust and it has worked well.
• International employees having no suitable home or host country benefit packages can be enrolled in our Global Benefit Plans. This enables them to move from job to job without having to change plans.
Chevron’s Alternative Solution for their Employee Benefits program
28
Chevron’s Alternative Solution for their Employee Benefits program
Bermuda was chosen because:
• Bermuda is a key International Financial Centre
• Bermuda has a strong reputation in plan management and administration.
• Bermuda is an ideal location for pensions of globally mobile employees
• Bermuda’s regulation is comparatively favorable
• Confidentiality in Bermuda is assured: There is no compulsory registration or any filings for international plans including Statement of Accounts, Balance Sheet, Actuarial Report
29
Chevron’s Alternative Solution for their International Employee Benefits program
Concerns
• Following Chevron’s merger activity the Company has 7 captives and the priority was to rationalize these captives before considering utilizing them for HR Benefit Plans
30
Overview of the Trust
• Types of cover Pension Retirement Assistance, Savings & Health
• # of employees covered 4000
• # of countries 25
• # of assets in Trust: $90 million
• Future Plans? Continue to utilize the Bermuda Umbrella Trust approach for amalgamating all Global Benefit Plans
Review utilizing captives to incorporate International Employee Benefit Plans once the Captives are rationalized