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Dear Mr Triner,

As you've been a Platinum member since 2005, I am writing to personally thank you for

your ongoing relationship with American Express'.

No-one can deny that these are challenging economic times. However, I can assure you of

our commitment to you and to the values you've come to expect from American Express.

Whether you're at home or abroad, you can continue to rely on the highest standards of

customer service and member privileges. No matter what the environment we will not

compromise on our commitment to support and assist you.

We have heard from our members that a wider, more accepting network is important. In2008, over 56,000 new businesses signed on to accept your Card in Australia alone, as did

many more throughout the world. And in 2009, ensuring your Card is warmly welcomed

in more places remains our number one priority.

Once again, thank you for your support.

membership, please dont hesitate to call your

Yours sincerely,

If you have any concerns regarding your

Platinum Services team on 1800 673 760.

-?

€-?-:z-i*-Pierric Beckert

Managing Director

Member since 1990

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