45,000 service technicians

ServiceMaster At A Glance

Performance

Services

Brands

Our People and Partners

Community

ServiceMaster Global Holdings, Inc. (NYSE: SERV) is a leading provider of essential residential and commercial services and well-recognized brands, operating through an extensive service network of more than 8,000 company-owned locations and franchise license agreements.

85

$2.5 B

Protecting homes and businesses

Global headquarters Memphis, Tennessee

Operating in 25+ countriesyears

revenue$622 M 6 yearsEBITDA of consecutive revenue

and EBITDA growth

Trusted professional help making more than 75,000 service calls each business dayOver $1 million raisedsince 2011, finishing in top 20 United Way of Mid-South in 4 consecutive years

in 2014, valued at nearly $300,00014,000+ volunteer hours

Longtime corporate sponsor of St. Jude Classic golf tournament to support childhood cancer researchand treatment

Employees have built and donated 8 Habitat for Humanity homes since 2007

Founded the home warranty industry in 1971 and boasts a national footprint unmatched by any competitor. Together with its wholly-owned subsidiaries, serves approximately 1.6 million customers in 50 states.

Network of approximately 275 franchises throughout the U.S. and Canada, performing more than 100,000 home inspections each year.

A well-respected name in furniture repair and restoration, with more than 300 franchises in the U.S. and abroad, providing unsurpassed expertise and guaranteed workmanship.

The largest home cleaning franchise network in the U.S., providing services in 48 states, the District of Columbia and four continents, including more than 200,000 home visits in North America every month.

A leader in janitorial services, commercial carpet cleaning, hard surface floor care, and residential carpet and upholstery cleaning with franchised and licensed locations around the world.

Leader in disaster restoration from damage caused by water, smoke, wind and fire. Experience in the U.S. and abroad, including clean-up after Hurricanes Sandy and Katrina, Thailand and Calgary floods and the Pentagon after Sept. 11, 2001.

The largest termite and pest control provider in the U.S., founded in 1927. Serves approximately 2.8 million customers in 47 states and 22 countries, with protection against termites, rodents, wildlife and other pests threatening human health and safety.

(All numbers 2015, as reported)

independently-employed franchise employees33,00013,000 employees

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11,000 home-service contractors, employing...

Fire & Smoke Restoration

Water & MoldRestoration

FloorCleaning

Upholstery Cleaning

Cabinet Refacing

InspectionServices

ResidentialCleaning

FlooringRestoration

FurnitureRepair

JanitorialServices

CommercialCleaning

Repair

Restoration

Pest Control

Exclusion

Insulation

Headquartered in Memphis, TNCustomer service centers

Memphis, TN, LaGrange, GA,Carroll, IA, and Madison, WI

1,900 EmployeesApproximately

American Home Shield® At A Glance

1.6 Million Customers

3 Million Service Requests in 2015

claims paid in the last 10 years

of AHS claims serviced in past three years

Sector Ranking (2015)Market leader in home warranties with>40% market share

Operating Revenue$917 million*(FY 2015)$3 Billion

93%

©2016 The ServiceMaster Company, LLC

ahs.com

servicemaster.com

*Trailing twelve months data as of January 1, 2015

11,000 contractors and 45,000 service technicians

Nation’slargest

contractornetwork

EBITDA$205 million*(FY 2015)

$206 million(Q4 2015)

$32 million(Q4 2015)

American Home Shield, a business unit of ServiceMaster Global Holdings, Inc. (NYSE: SERV), is the leading provider of home warranties in the nation and founded the industry more than 40 years ago. Through their home warranties, American Home Shield and its wholly-owned subsidiary, HSA Home Warranty, provide residential customers with service contracts to repair or replace electrical, plumbing, central heating and air conditioning systems or components, water heaters and other major appliances. These contracts are serviced through pre-screened independent contractors.

ServiceMaster® Franchise Services Group At A Glance

The ServiceMaster Franchise Services Group provides residential and commercial services through franchises under the AmeriSpec®, Furniture Medic®, Merry Maids®, ServiceMaster Clean®, and ServiceMaster Restore® brand names. Services include disaster restoration, residential and commercial cleaning, on-site furniture repair and restoration, and home inspections. In total, this division provides services in all 50 states and the District of Columbia.

Worldwide

Sector Ranking (2014)Headquartered in Memphis, TN

Servicing more than 200,000homes in North America each month

Approximately 800 Employees(excluding franchise employees)

©2016 The ServiceMaster Company, LLC servicemaster.com

amerispec.comfurnituremedic.commerrymaids.comservicemasterrestore.comservicemasterclean.com

AmeriSpec• A large network of home inspection experts throughout the U.S. and Canada

Furniture Medic • A well-respected name in the on-site furniture repair and restoration segment

Merry Maids • A market leader in the home cleaning segment

ServiceMaster Clean• A market leader in the janitorial and residential carpet and upholstery cleaning segments

ServiceMaster Restore• A market leader in the disaster restoration segment

Operating Revenue$232 million*(F4 2015)

EBITDA$77 million*(FY 2015)

$54 million(Q4 2015)

$19 million(Q4 2015)

*Trailing twelve months data as of January 1, 2016

Licensing arrangements allow licensees to provide services in Japan, United Kingdom, Canada, India, Middle East, Russia, Southeast Asia, Central America, South America, South Korea, Hong Kong and Australia

Sector Ranking (2015)Market leader in termite and pest control

Approximately 9,000 Employees

Terminix® At A Glance terminix.com

2.8 Million Customers (excludes franchise customers)

%

Locations

market share

Headquartered in Memphis, TNCustomer service centers

Memphis, TN, Glendale, AZ, Lewisville, TX, and Tampa, FL

as measured by customer-level revenue including franchise customers

Operating Revenue$1.444 billion*(FY 2015)

EBITDA$340 million*(FY 2015)

(excluding franchise employees)

$340 million(Q4 2015)

$76 million(Q4 2015)

Includes company-owned branches and franchised locations in the U.S.

385

*Trailing twelve months data as of January 1, 2015

Terminix, a business unit of ServiceMaster Global Holdings, Inc., (NYSE: SERV), is the leading provider of termite and pest control services in the United States. Terminix specializes in protection against termite damage, rodents, insects and other pests, including cockroaches, spiders, wood-destroying ants, ticks, fleas and bed bugs. Services include termite remediation, annual termite inspection and prevention treatments with damage claim guarantees, periodic pest control services and insulation services. Recent new product introductions include mosquito control, crawlspace encapsulation and wildlife exclusion.

©2016 The ServiceMaster Company, LLC servicemaster.com