Xerox Case StudyGamification in Training & Development
Prepared By Manu Melwin Joy
Assistant ProfessorSCMS School of Technology and Management
Kerala, India.Phone – 9744551114
Mail – [email protected]
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Xerox Case Study
• Xerox is using
gamification examples
with a social game
mechanic for
management training.
Xerox Case Study• Xerox’s management
training program
embraced gamification
to better engage
trainees and to combat
high turnover.
Xerox Case Study• The company introduced
a gamified application
called “Stepping Up to
Management” to
complement its existing
program.
Xerox Case Study• Stepping Up is a module and
mission-oriented platform
which has trainees complete
on the job tasks that they
would normally perform
after completing training.
Xerox Case Study• It allows management
trainees to go on quests
to apply their learned
skills to real work
scenarios.
Xerox Case Study• Quests can be done alone or
with others for social
interaction, and progress is
noted on leaderboards,
resulting in a more engaging
training program and a lower
trainee turnover rate for Xerox.
Xerox Case Study
• As they progress,
ratings and progress is
listed on a
leaderboard.
Xerox Case Study
• While competition is
powerful, teamwork can
also be applied to this, and
multiple teams can then
compete.
Xerox Case Study
• Yammer integration allows
for a higher level of social
interaction as well, thus
cementing the teamwork
concept even further.
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