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Page 1: Written communication

“Proper words in proper places make the true definition of a style.”

-Jonathan Swift

Page 2: Written communication

WRITTEN COMMUNICATION

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Writing…

Plan what you want to say in your letter or report.

Always start with a positive phrase.

Check spelling and punctuation, then send.

Use simple language- avoid ambiguous words.

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Writing Contd….

Edit the letter by cutting ruthlessly.

Be kind to other’s eyes (font size, clarity).

Be creative (use tables, graphs).

Use the language you are better at.

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Writing Contd..

Avoid using “you” while making any criticism.

Avoid using slang language. Never express your anger and

frustration. Proof read.

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Clarity in Writing…

Rs. 1000000000Rs. 10,00,00,000/-Rs. 10 crore.

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Trite/Cliche Expressions

One that has been so overused that it has become stale and dull.

Ex: raining cats and dogs and bright as the sun.

Avoid such expressions, they only distract from the power of the written script.

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Find the trite expression in each sentence.

Sadder but wiser, Ellen repaid the borrowed money.

The whole situation was rotten to the core.

Roger spotted the mistake as quick as a wink.

Her little brother was as destructive as a bull in a china shop.

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ERROR-FREE LANGUAGE

To write an error-free language, learners should be strongly founded in Tenses, Articles, Active/Passive voice, etc.

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Examples

1. While I was on holiday my camera was disappeared (disappeared) from my hotel.

2. A. How did you fall? B. I pushed. (was pushed) 3. A woman taken (was

taken) to hospital after her car had collided with a lorry near Mysore yesterday. She went home after the treatment. A police inspector said afterwards:” The woman was lucky. She could be killed.”(She could have been killed).

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CONVERSATIONAL ENGLISH

Apologising:

I’m sorry. That was my fault. I’m terribly sorry for the delay. Please pardon me for my mistake I really feel bad about what I have

done/spoken. Please forgive me ….I won't speak

like that hereafter.

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Response To Apology:

Don't worry, John.I didn’t take it seriously.

That’s all right. Don't do it again. Forget it, Raja.

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Expressing a warning:

Watch out Be careful Beware I warn you

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ERROR IDENTIFICATION

1. We are discussing about the movie we watched yesterday.

2. Your’s sincerly.3. Yesterday we were watching the

telivision for sometime.4. He explained me the problem.5. A: Where is your father? B: He has gone for shopping.

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7. My brother and myself went to Mysore yesterday.

8. Why don’t you refer the book I gave you yesterday?

9. The dog has lost it’s tail.10. A: How often do you go to your

native place?11. B: I use to go twice a year.

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Bloopers in Written Communication

Spotted in a toilet of an office: TOILET OUT OF ORDER. PLEASE USE FLOOR BELOW

In an office: WOULD THE PERSON WHO TOOK THE STEP LADDER YESTERDAY PLEASE BRING IT BACK OR FURTHER STEPS WILL BE TAKEN

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Bloopers Contd…

Seen at a notice board: FOR ANYONE WHO HAS CHILDREN AND DOESN'T KNOW IT, THERE IS A DAY CARE CENTRE ON THE FIRST FLOOR

On a repair shop door: WE CAN REPAIR ANYTHING. (PLEASE KNOCK HARD ON THE DOOR - THE BELL DOESN'T WORK) .

THE POLICE WERE ATTACKED BY A LARGE GROUP OF ANGRY MOPS.

I PROBABLY SHOULD HAVE GONE TO THE DOCTOR ONE EAR AGO.

IF I STUDY HARD, I WILL GRADUATE IN 2004 YEARS


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