3

Working across cultures

1 Overcomingculturalbarriers 4

2 Communicatingacrosscultures 8

3 WorkingstylesinJapan 12

Doing business in foreign markets

4 DoingbusinessinChina 16

5 KeepingemployeeshappyinIndia 20

6 Theimportanceofunderstandingthelocalculture 24

International mergers

7 Whyinternationalmergersoftenfail 28

8 Makinganinternationalmergerwork 32

9 Rescuingamergerthat’sgoingwroge 36

Living and working in a foreign country

10 Internationalassignments 40

11 Expatriatefamilies 44

12 Bringingupchildrenabroad 48

Working in international teams

13 Workinginvirtualteams 52

14 Amixedculturalworkforce 56

15 Workingininternationalprojectgroups 60

Training and development

16 Gettinganinternationaloutlook 64

17 Improvingtheskillsofinternationalleaders 68

18 HiringuniversitygraduatesfromChina 72

Glossary 76

Answerkey 84

Checktests 92

Keytotests 96

ContentsContents