Tomiwa Ogunbamowo
AI & Automation Enthusiast
Context
Post facto, sample
based audits
Risk & compliance
issues
Payment
leakages
Escalating
recovery efforts
Solution
Catch anomalies previously missed
pattern recognition
Focused investigations
reduced false positives
Near-real time
comprehensive verification
Benefits
2% savings in total
spend
60% compliance
effort savings
100% payment
monitoring
Data based audits
pre-emptive red flags
Improved risk posturecatch new
fraud schemes
Case - Detecting funds leakage in Accounts Payable for a leading UK retailer
Wipro HOLMES™ Anomaly detection suite was implemented for Accounts Payable division at a large retailer in
UK and is delivering increased understanding of procurement transactions along with multiple other benefits
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Pre-built AI models for Procure to Pay Process
Reduce leakage
▪ Duplicate payments: Duplicates with
fuzzy matches
▪ Wrong vendor payments: Payment
of invoice to wrong vendor
▪ Settlement discounts: Early warning
system to avail cash discounts from
on-time payment
▪ Payment penalties: Avoid penalties
due to payment delays
▪ Discrepancies between PO &
invoice: Price/quantity discrepancies
between PO & invoice
▪ Reversal anomalies: Reversal
anomalies overriding standard 3way/2
way matching
▪ Supplier statement reconciliation:
Reconcile payments data with vendor
statements
Detect fraud
▪ Suspicious invoices: Out of pattern
invoices
▪ Shell vendors: Fuzzy match vendor
& employee info, single client vendors
▪ Suspicious invoice patterns:
Suspicious ranges, fixed interval
invoicing
▪ Multiple suspicious transactions:
Multiple red flagged transactions for a
vendor
▪ Cumulative payment anomalies:
Payment spikes, non-conformance to
Benford’s law
▪ Suspicious POs: POs without PR,
purchase spikes, POs created during
holidays/weekends
▪ Suspicious approval patterns:
Expedited approvals, approval with
shared password, spilt POs/PRs
▪ High risk transactions: Payment
outliers based on multiple indicators(
mode changes etc.)
Detect compliance
violations
▪ Contractual compliance: Exceptions
based on past credit note patterns for
volume/value rebates
▪ Out of pattern supplier debits: Out
of pattern debits non-compliant to
terms
▪ Pricing anomalies: Pricing
discrepancies across vendors for the
same item
▪ Operational anomalies: New POs
raised with existing open Po for the
item, Old open POs
▪ Data integrity: Data entry issues in
the invoice number, invoice date etc.
▪ One time vendor anomalies: Non-
compliant usage of one-time vendors
▪ Vendor level violations: Payments
made to blacklisted vendors/ dormant
vendors
▪ Non-traditional supporting
documents: One-off alternate
supporting documents
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Who are we?
Vendor neutralAdvisory Services
Platform Servicesand Studio
Prebaked BusinessSolutions
For IT & Business Users
200+ BOT library
Talent Ecosystem
AI Ecosystem
RPA Ecosystem
4300+Robots Deployed
350+Customers
4500+Trained resources
on AI
850+Trained Resources
on Robotics
Up to 60%Reduction in transaction
handling time
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HOLMES for Business
Business processes across the finance and accounting departments of enterprises –O2C, P2P, T&E, General Ledger
Business processes that pertain to the legal & compliance department of an enterprise – e.g. Contracts, Trading Compliance, Regulations
HOLMES for CHRO
Business processes that touch an employee’s lifecycle. Basically applying all aspects of HR org. e.g. Hire-to-Retire Process cycle
Business processes pertaining to the procurement office, e.g. anomalies in supplier’s invoices, cognitive invoice processing
HOLMES for CMO
Sales & Marketing processes & activities, e.g., product promotions, campaign management, sales enablement, customized experience, etc.
HOLMES for COO
Business processes that touch operations and services across industries, e.g. AI & IoT for Mfg & Utilities, NLQE based content discovery for all
Driving Digital transformation Cloud Strategy and Adoption
IT cost savings to drive business Data Protection and Security
Technology upskilling and retention Merging legacy and modern technologies
CXOChallenges
HOLMES forLegal Council
HOLMES for CFO HOLMES for CPO
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Wipro HOLMES for business: Sample outcomes
Drawings Digitization HOLMES for CFO
Compliance: Up to 40% reduction in processing effort & cost
40x improvement in prediction, 90% recall with 71% precision
HOLMES for COO
HOLMES for CHRO
Document processing: 6m unstructured docs/yr, 540+ types, up to 60% effort savings
HOLMES for Legal
Contract Intelligence: 90% effort saving (down to minutes), up to 50% process efficiency
Anomaly Detection: 2.5% leakage prevented in overall Procure2Pay spend
HOLMES for CPO
40% cost savings, 85% productivity increase
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HOLMES for IT
HOLMES for End-User
HOLMES for AI Ops
HOLMES for DevOps
HOLMES for Digital Networks
HOLMES for Cloud
HOLMES for SAP
HOLMES for Oracle
HOLMES for
Cybersecurity & Compliance
IT alignment with Business Enhanced cybersecurity
Adapting to the Digital age Data Classification and Governance
Cloud Operations Agile DevOps
CIOChallenges
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Wipro HOLMES for IT: Sample outcomes
HOLMES for DevOps HOLMES for Cloud
37% reduction in ticket volumes (Cognitive Search: Policy, SOP, FAQ, Self-help/heal)
~30% OPEX reduction with over 90% reduction in P1s (tickets)
SME Smart Assist
HOLMES for End User
30-50% enhancement in user experience
HOLMES for AI Ops
30% reduction in turn around time (MTTR)90% ISO 27001 compliance reports handled
by human agents resolved by BOTS
HOLMES for Compliance
~100% untested requirements identification &90% accuracy in Automation Failure analysis
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Typical Customer Automation journey
Hyper Automation - “Journey from Tasks to AI”
Basic Process Automation
Enhanced Process
Automation
SupervisedAI
AutonomousAI
Natural Language Processing
Predictive analytics
Supervised Machine Learning
Evidence based learning
Pattern Recognition
Orchestration
Business Process Workflow
Robotic Process Automation
Scripts
Task based execution
Self Optimisation
Reinforcement Learning
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Recognition by clients and industry experts
Leadership in Analyst Reports
• Application Automation PEAK Matrix 2019• IT Infrastructure Automation• Application Dev-Test Automation• Business Process Service
Delivery Automation• Risk & Regulatory Compliance
Application Services
• Digital Workplace Services – Large Market
• IT Services Masters • Enterprise Blockchain Services • AI-Powered OneOffice Premier League • IT Infra Mgmt & Enterprise Cloud Services• Digital Tech Strategy &
Consultancy Services• App Testing Services Supporting
Digital Transformation• App Development & Management Services
• RPA & AI in Banking
• Robotic Automation Services
Wipro HOLMES in global forums
Strategic Vendor Relationship
Summit, London
FORA Council (Future of Operations in the Robotic Age), Chicago & London
ISG Automation Summit, London
Annual Tech Conference, Delhi CEATEC Japan, Tokyo
RPA Summit, New York CIO Forum, Vienna India Mobile Congress, Delhi
Client Speak
Banking
“Wipro HOLMES will allow us to transition to a cognitive automation platform and expand our current orchestration capabilities.” – Sr. Manager
Energy
“By leveraging Wipro HOLMES, we will not only be future proof, but also continue to be an innovative leader in the Energy industry.”– Innovation Advisor
Retail
“With its finger on the pulse, Wipro has shown 1-800-Flowers.com new advancements in automation through their Wipro HOLMES platform, cloud offerings and digital transformation.” – CIO
Health
“Wipro is helping us automate our IT operations and business processes. We are planning to actively leverage Wipro’s HOLMES to drive experience, efficiency and economy across our value chain.” – VP
Construction
“We implemented the HOLMES Anomaly Detection Solution to detect process anomalies and prevent leakages… we are looking at other areas as well where HOLMES can potentially help us manage risk.” – Finance Director
Technology
“Using the HOLMES platform we are continuing on a journey that includes automation, frameworks for predictive analytics, cognitive automation, and additional self-healing solutions.” – VP
• 2017 ISG Paragon Awards – ‘Excellence’ category
• ISG Challenge The Future Awards 2017 – ‘Best Outcome Delivered through Automation’
• Winner of 4 categories at the Aecus Automation Awards
• Predictive automation, TelecommsRPA, Mortgage RPA/Intelligent Data Capture, Banking RPA
Leadership in Analyst Reports
• Application Testing Services • Managed Workplace Services, NA
• AI consulting 2019• Digital Operations Services
• Worldwide Artificial Intelligence Services 2019 Vendor Assessment
• Manufacturing CX Systems Integration
• Artificial Intelligence and Machine Learning Best-of-Breed Platforms 2019
Industry Awards
• Won the ‘Digital Transformation Initiative of the Year’ Award at the Romanian Business Services Forum & Awards 2019
• Won the second place in the category of ‘Business Innovation’ at the ABSL Awards Gala 2019
• Awarded as “Best Integrator” in the Intel Partner Conclave 2019 for being the early adaptor of their technology and exceeding the revenue target
Clients who shared the stage with us
Tomiwa Ogunbamowo
AI & Automation Enthusiast
https://www.linkedin.com/in/ogunbamowo/
Thank you
Mobile: 07980 960977