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Page 1: What Went Wrong At Boeing

Sunday, October 12, 2014

Indian Institute of Tourism and Travel Management

Page 2: What Went Wrong At Boeing

Boeing Dreamliner Timeline

Sunday, October 12, 2014

Indian Institute of Tourism and Travel Management

Page 3: What Went Wrong At Boeing

Sunday, October 12, 2014

Indian Institute of Tourism and Travel Management

Page 4: What Went Wrong At Boeing

Sunday, October 12, 2014

Indian Institute of Tourism and Travel Management

Page 5: What Went Wrong At Boeing

Sunday, October 12, 2014

Indian Institute of Tourism and Travel Management

Page 6: What Went Wrong At Boeing

Sunday, October 12, 2014

Indian Institute of Tourism and Travel Management

UnexpectedShortage ofFasteners

Underestimation of Work Content

Bleeding Edge to

Leading Edge

Lack of Coordination

Revised PlanPotential Threats

√ X √ √ √ X

Page 7: What Went Wrong At Boeing

Sunday, October 12, 2014

Indian Institute of Tourism and Travel Management

Page 8: What Went Wrong At Boeing

Sunday, October 12, 2014

Indian Institute of Tourism and Travel Management

UnexpectedShortage ofFasteners

Underestimation of Work Content

Bleeding Edge to

Leading Edge

Lack of Coordination

Revised PlanPotential Threats

√ X √ X √ X

Page 9: What Went Wrong At Boeing

Sunday, October 12, 2014

Indian Institute of Tourism and Travel Management

Page 10: What Went Wrong At Boeing

Sunday, October 12, 2014

Indian Institute of Tourism and Travel Management

UnexpectedShortage ofFasteners

Underestimation of Work Content

Bleeding Edge to

Leading Edge

Lack of Coordination

Revised PlanPotential Threats

X √ X √ √ X

Page 11: What Went Wrong At Boeing

Sunday, October 12, 2014

Indian Institute of Tourism and Travel Management

X

Red Ring: LEAN (A)

Blue Ring: 6σ (B)

Yellow Ring: SCOR (C)

A ∩ B ∩ C = X

X = Convergence

Model

UnexpectedShortage ofFasteners

Underestimation of Work Content

Bleeding Edge to Leading

Edge

Lack of Coordination

Revised PlanPotential Threats

√ √ √ √ √ √

Page 12: What Went Wrong At Boeing