What Keeps a CTO Up @ NightIbrahim Gedeon
Member of the TELUS Team
February 5th 2009
One Telcordia Drive – New Jersey
Region 1 Southern Area Industry Day
for today and tomorrow
TELUS corporate overview
our values
We embrace change and initiate opportunity . We have a passion for growth . We believe in spirited teamwork . We have the courage to innovate.
we give where we live
Committed to being Canada’s premier corporate citizen, at TELUS we give where we live. Since 2000, TELUS, our team members and alumni have contributed $113 million to charitable and not-for-profit organizations and volunteered more than 2.1 million hours of service to local communities. Eight TELUS CommunityBoards across Canada lead our localphilanthropic initiatives.
corporate profile
TELUS is a leading national telecommunications company in Canada, with $9.1 billion in annualrevenue and 11.1 million customer connections including 5.6 million wireless subscribers, 4.4 million wireline network access lines and1.2 million Internet subscribers. As a result of our national growth strategy, in 2007, revenue grew by 4.5 per cent and total connections increased by 432,000. TELUS provides a wide range of communications products and services including data, Internet protocol (IP), voice, entertainment and video.
our strategic intent
To unleash the power of the Internet to deliver the best solutions to Canadians at home, in the workplace and on the move.
our strategic imperatives
Focusing relentlessly on growth markets of data, IP and wireless . Building national capabilities across data,IP, voice and wireless . Partnering, acquiring and divesting to accelerate the implementation of our strategy and focus our resources on core business . Providing integrated solutions that differentiate TELUS from our competitors . Investing in internal capabilities to build a high-performance culture and efficient operation . Going to market as one team, under a common brand, executing a single strategy.
who we are
What Keeps me up @ Night!
1970’sR D&1980’s R D1990’s R D I&
Changing Landscape of Engineering & Technology
2000’s R D I2010’s ? ? ?
Customer Focus - Enabling an evolution of compelling services & customer
experience
Share Pictures, Music and Video
Increase productivity by accessing information on your fingertips
Multimedia Messages
InternetBrowsing
Seamless voicePush to TalkRich Call
VideoDownload
Set-top-boxesTTV
Interactive on-line gaming
Rich MediaDelivery
Real Time Video Sharing
TELUS’ Vision of Converged Services AcrossFixed/Mobile, Home/Business, Public/Private Networks
Enterprise Access
Residential Access
Application - Sam
Mike@ Mike: Chance to look at the doc?Sam: Yes.
Interactive Presence
Paul@
Application - Mike
Sam@
Chance to look at the doc?
Mike@
Location info
Voice
QOS
Bandwidth
Capability
Security
Public Access
Mike
Application - Paul
Mike@ Mike: Chance to look at the doc?Paul: Yes.
Public Access
Vision for the Home
Access Infrastructure
ADSL2+
VDSL
ETTS
WiMax II
GPON
DoRA
Modular Gateway
Ethernet WiFi
PC/ClientsVoice TV/Video Media Server/NAS Service End Points
NAS
Femto Cell
ATA
UPnP Enabled IP TVs
FMC
IP Phone
STB
Home Monitoring
Distributed Network Media
Player
PC
Thin Client
Mobile Server Virtualization
HCNA
HomePlug AV
All services and devices are IP based – One broadband
“pipe” to the home with all
services on top
Who is the service provider?
• Battle to own the customer relationship
• Over-the-top providers around
• Loosely defined demarc
The Service Provider Redefinition
Devices & Local Network
Access Network (s)
Packet Core (IP-Optical)
Common Core Systems
Resource Management
Service Management
Applications Services
Customer Management
What about personal privacy?
Service Providers and the Consumer . . .
Open Consumer Eco-Systems
Devices & Applications
Customer care and Support
Presents challenges in regulations and governance
The Web and IP . . .
• Broadcast TV – Technology allows businesses to know what you are tuned to and for how long . . .
• Video on Demand – Technology allows businesses to know what you like to watch and for how long and what you record . . .
• HSIA Services – Technology allows businesses know what sites you view and for how long . . .
• Web services – Technology allows businesses to know what games you played and what applications you are running . . .
“…I realized that Canadian Tire isn't really selling its services to Londoners and New Yorkers. It has merely bought ads on foreign websites that Canadians might frequent - ads that will only be shown to Canadian readers.” Ivor Tossell
9/11 & “Abuse” . . .
Deep packet inspection
• sites and trends• applications• not $5 / request
Wire tapping
The requirements: National security Child Porn Hate Fraud
Are ready for the future?
technology
Everyone Else !!!
regulationsconsumers
• Government . . .
• IT Security . . .
• Client Care . . .
• Legal . . .
• etc.
Complexity of Stakeholders . . .
IEEE TELUS Innovation
Competition
15 March 2005
New contest challenges senior technical students
Vancouver, B.C. – TELUS and the Institute of Electrical and Electronics Engineers (IEEE) are encouraging Canada’s emerging technical minds with a new annual contest featuring a cash prize money plus the opportunity to present projects to a panel of industrial, academic and media experts.
The IEEE TELUS Innovation Award invites IEEE Canada student members in their final year of an engineering or technology program at a Canadian undergraduate institution to enter a significant Information Computing and Telecommunication Technologies project for which they are receiving education credits. Teams will present their projects in writing and verbally to a panel of experts.
“Canadian researchers continue to make significant contributions to advances in electronics, computing and communications technology,” says Ibrahim Gedeon, TELUS vice president and chief technology officer. “I hope this contest stimulates interest in fields such as wireless and photonics, which are important technologies to the future of telecommunications.”
NEWS RELEASE
The judges will be looking for projects with strong design and research components that embody the spirit of innovation and have a realistic chance of
actually being applied in industry in the foreseeable future.
The solution
“I think we should be more explicit here in Phase Three.”