UX Design
What is UX design for you?
UX designthe overall experience of a
person using a product .User experience is how a
person feels when interfacing with a system.
User center design process - UCDPlan the human-centred design
process Analyse : understand and specify use of
context
Specify user requirements
Produce design solutions to meet user requirements
Evaluate design against
requirements
Design Solutions
meets user requirements
Iterate whereappropriate
ISO 9241-210:2010
12
3
4
5
6
UCD doesn’t requireany development. Design solutions can be tested
before coding
UX / dev / architects
PO / BA / Architects : Functional requirements, business requirements UX: Requirements
PO/ BA/UX
Plan the human-centred design
process Analyse : understand and specify use of
context
Specify user requirements
Produce design solutions to meet user requirements
Evaluate design against
requirements
Design Solutions
meets user requierments
Iterate whereappropriate
ISO 9241-210:2010
UCD - Actors
UX Design
PO, UX ,BA,
UX & Agile
Analyse Design Development QA
Iterate
Service DeliveryProduct ManagerArchitecture / Dev
UXVisual
DesignersFront end devsBack end devs
QualityAssurance
RequirementsStories creation Dev consume stories
IterateIterate
User Center DesignUX & Agile
UX & Agile
Research
Requirements
ConceptDesign
Validation
Brand RequirementsBusiness RequirementsTechnological RestrictionsField Research Stakeholders InterviewsContextual InquiriesFocus groupsUsability Goals
PersonasCard SortingInformation ArchitectureDesign PatternsInteraction DesignUser FlowsUser ScenariosPrototypeWireframesFunctional specifications
Design principlesDesign guidelines
Usability Testingemotional design
AccessibilityBrand consistency
PrototypingExperts reviews
Usability testingHeuristic EvaluationAcceptance Criteria
TestingQuality Assurance
Benchmark AnalysisField ResearchMarket AnalysisMarket Trends
Plan
UCD
UCD Deliverables
“Great design is a symptom. It’s a symptom of a culture that
values user centered design.”
- David Travis
Added Value of UCDProject efficiency • Better understanding of the problem
• Validation of story concepts before coding
• Provide clear visual representations of the project
• Improve basis of estimation• Easy to fix problems
Reduces resources burden • Reduce development costs• Reduce development time• Reduce maintenance costs• Reduce redesign costs• Decrease support costs• Reduce training needed• Reduce documentation costs
User performance • Better Understand of users needs• Reduce # errors• Increase ease of use• Increase ease of learning
User Satisfaction • Increase credibility: Increase user satisfaction
• Increase trust in the system
Conclusion / Solutions* Include design as part of product requirements.
* Include design as criteria of « done » and QA when applicable
* Follow UX / UCD design process order
* Collaboration between teams and UX
* UX in not only about design but also about a clear UCD strategy
* Build products that make sense from a user standpoint
Usabilitynet.org: here
Userxp.co.uk : here
Usability.gov : here
Nomad.com : here
UxMagazine: here
Resources
ThanksIsabel AriasUX Designer
www.designisabel.com
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