®
What can I do On-Line?
Debbie HoffmannTexas A&M –Manager
Brad ManbeckT2 - Manager Web Development
®
Review Texas A&M solution
®
Intranet – Non-affiliate Log In Requests
®
TAMU Howdy Portal
howdy main page
®
Intranet – Web Logs
®
My Account – Annual Permit Registration
®
Intranet – Dynamic Text for Registration
®
My Account – Wait List
®
My Account – Purchasing Permits
®
Flex Permit Control Group
®
My Account – Purchasing Permits
®
Intranet – Dynamic Text for Website
®
Flex - Custom Permit Receipt Text
®
Flex – PCG Allows Turning Off Payment Type
®
My Account – Pay Plans
®
My Account - Vehicles
®
My Account - Citations
®
My Account - Appeals
®
Intranet - Setting Dockets for Appeals
®
My Account – Access Method for Non-Flex
®
®
My Account - Correspondence
®
My Account - Correspondence
®
My Account LoginsO
nlin
e T
ran
sact
ion
s
260,451 logins March – September 2009
®
Permit Fee Schedule Pulled to Website
®
Departmental Rep Secure Page
®
Intranet Administrative Page
®
What is needed?
T2 Systems Partnership Think through business rules Engage 3rd party vendors early Thorough testing before production launch
Texas A&M Resources needed Usability Concerns
®
Efficiencies Gained
Decreased In-Office Traffic
Increased Citation Revenue
Added Details for Current Customers
Increased Customer Service