Week 2Management
Dr. Penny Wilkins
Today’s Agenda
• Check in • Overview of Unit Deliverables• Topic: Management Theories
Check In
• How Are We? • How Do We Feel So Far?
Unit 2 Deliverables
• Looking at Foundations of Management.• Make sure to Complete:
– Readings.– Discussions- based on scenario offered in
discussion.– Remember your Participation– Assignment- Watch Video & Paper on
Management Theories– Review- Complete unit review.
Management Theories?
• Why Do We Need Them?
Management Theory
• Why Theories?– Help to explain things
– Offer alternative views
– Help build new models
Management Theory
• Management Theory….What Theory Comes to Mind?
Management Theory
• Scientific School
• Classical School
• Neoclassical School
• Human Relations or Behavioral School
• Modern Day Thoughts
Scientific Management?
• What Might This Include?
Scientific Theory
• Selecting• Training
• Motivating• Productivity
• Where Today?
Scientific Management TheoryTaylor
• Systematic Analysis• Rules of Thumb
• Efficiency• Division of Labor
Classical Theory
• Operations
• Principles
• Born or Made?
Classical Theory- Bureaucratic Management
• Division• Authority• Control
• Where Today?
Neoclassical Theory
• Blend of Classics & Next Step
• Key Players
– Barnard - Cooperation & Willingness– Simon – Efficiency & Span of Control &
Grouping– Selznick – No Impact
Human Relations/ Behavioral Theory
• Builds on Past Theories• Environment• Reward• Time• Involvement
Mary Parker Follett- Started the Process!
Maslow’s Hierarchy of Needs
Prentice Hall, 2007, E X H I B I T 6–1
Prentice Hall, 2007, E X H I B I T 6–1
Lower-Order NeedsNeeds that are satisfied externally; physiological and safety needs.
Higher-Order NeedsNeeds that are satisfied
internally; social, esteem, and self-actualization
needs.
SelfSelf
EsteemEsteem
SocialSocial
SafetySafety
PhysiologicalPhysiological
Prentice Hall, 2001
17
Theory XTheory XManagers See Workers As…Managers See Workers As…
Disliking WorkDisliking Work
Avoiding ResponsibilityAvoiding Responsibility
Having Little AmbitionHaving Little Ambition
Theory YTheory Y Managers See Workers As…Managers See Workers As…
Enjoying WorkEnjoying Work
Accepting ResponsibilityAccepting Responsibility
Self-DirectedSelf-Directed
McGregor
Systems Theory
• Moved Away from Just Seeing Manager• Open Social Systems• Internal & External• Human Body?
Management Theories
• Many More Theories
• Help to Describe
• Help to Problem Solve
• Help to Build Models
• Help to Guide Managers
THANK YOU!