vision, mission and core values
Cincinnati Children’s Hospital Medical Center | 3333 Burnet Avenue, Cincinnati OH 45229-3039
www.cincinnatichildrens.org3206B 0810 003000
2015 S T R AT E G I C P L A N
Our Vision To be the leader in improving child health
Our Mission Cincinnati Children’s will improve child health and transform delivery of care through fully integrated, globally
recognized research, education and innovation.
For patients from our community, the nation and the world, the care we provide will achieve the best:
• Medicalandqualityoflifeoutcomes
• Patientandfamilyexperienceand
• Value
today and in the future.
Our Core Values Respect everyone
• Celebratetheuniquestrengthsofeachperson
• Learnfromthetraditionsofothers
• Honortheboundariessetbyfamilies
• Bekind
Tell the truth
• Communicateopenly,honestlyandclearly
• Championandsustainaccuracyandintegrity
• Learnfrommistakes
• Actethically
Work as a team
• Listentoothers
• Deliveroncommitments
• Workwithcolleaguesandfamiliestoimproveoutcomesandperformance
Make a difference
• Embracenewideas;innovate
• Anticipatefutureneeds;worktomeetthemnow
• Engageandencouragescientificinquiry;affirmacademicfreedom
• Create,applyandshareknowledge;teachotherstodothesame
Our strategicplan is centeredon the child.Whether you are coming from
aroundthecornerorfromtheothersideoftheworld,itisgratifyingtotakeyour
childtoahospitalthatissodeliberatelyfocusedoncarefullydefinedimproved
medical outcomes — and is holding people accountable for delivering those
improvedoutcomes.Wejustwantourkidstogetbetter.
KayFricke
Parent Coordinator, Family Advisory Council
“
”
vision, mission and core values
Cincinnati Children’s Hospital Medical Center | 3333 Burnet Avenue, Cincinnati OH 45229-3039
www.cincinnatichildrens.org3206B 0810 003000
2015 STRATEG IC PLAN
Our Vision To be the leader in improving child health
Our Mission Cincinnati Children’s will improve child health and transform delivery of care through fully integrated, globally
recognized research, education and innovation.
For patients from our community, the nation and the world, the care we provide will achieve the best:
• Medicalandqualityoflifeoutcomes
• Patientandfamilyexperienceand
• Value
today and in the future.
Our Core Values Respect everyone
• Celebratetheuniquestrengthsofeachperson
• Learnfromthetraditionsofothers
• Honortheboundariessetbyfamilies
• Bekind
Tell the truth
• Communicateopenly,honestlyandclearly
• Championandsustainaccuracyandintegrity
• Learnfrommistakes
• Actethically
Work as a team
• Listentoothers
• Deliveroncommitments
• Workwithcolleaguesandfamiliestoimproveoutcomesandperformance
Make a difference
• Embracenewideas;innovate
• Anticipatefutureneeds;worktomeetthemnow
• Engageandencouragescientificinquiry;affirmacademicfreedom
• Create,applyandshareknowledge;teachotherstodothesame
Our strategicplan is centeredon the child.Whether you are coming from
aroundthecornerorfromtheothersideoftheworld,itisgratifyingtotakeyour
childtoahospitalthatissodeliberatelyfocusedoncarefullydefinedimproved
medical outcomes — and is holding people accountable for delivering those
improvedoutcomes.Wejustwantourkidstogetbetter.
KayFricke
Parent Coordinator, Family Advisory Council
“
”
Strategic FocusWewilldeliverdemonstrablysuperioroutcomesandexperienceatthe
lowest possible cost and discover and apply better ways to improve
the health of more children, here and around the world.
Objectives• Toincreasethesatisfactionofourpatientsandfamilies,wewill
achieveexcellenceinourdeliverysystem.
• Toextendourimpact,wewillgrowtargetedprograms,deliver
integrated care and apply superior research.
• Toimprovethehealthofmorechildren,wewillharnessthepower
of research from basic to outcomes and pursue game-changing
discoveries, partnerships and business ventures.
Goals• Safety:Bethesafesthospital.Implementsystemsthatreliablydeliver
safe care to our patients and protect the safety of our employees.
• Outcomes:Developandembedtoolsformeasuringandimprovingoutcomesfor100diseasesandcomplex
disorders and achieve at least 20% improvement for at least 50% of them and best-in-class outcomes for
20highimpactdiseasesandcomplexdisorders.
• CareIntegration:Developintegrated,well-coordinateddeliverysystemsacrossthecontinuumofcareto
improvequalityandcost-effectiveness.
• CommunityHealth:Lead,advocateandcollaboratetomeasurablyimprovethehealthoflocalchildrenand
reduce disparities in targeted populations.
• Productivity:Optimizeuseoffacilitiesandstaffandimprovepatientflowtoachieve20%greaterutilization
ofexistingassets.
• Cost:Beamodelforloweringhealth-carecosts.Reduceinflation-adjustedandseverity-adjustedcostper
patient encounter by at least 5%.
• ClinicalExpansion:Improveservicesforchildrenwithtargeteddiseasesandcomplexdisordersby
strengtheningexistingprogramsanddevelopingnewones.
• ExpandReach:Leverageourresourcestoimprovethehealthofmorechildrenbeyondourcommunity.
• Research:Expandtheresearchpipeline.Createtheinfrastructureandenvironmenttosupportthespectrum
of research and accelerate its impact on child health.
• Innovation:Driveinnovationineverythingwedo.
Initiatives Supporting our Goals (Short-formSummary)
1.Eliminateallpreventableseriousharm
2.Achievethelowestrateofemployeeinjury
3. For 100 diseases and disorders:
•Implementself-managementprograms
•Embedstandardizedmeasures
•Useimprovementscienceoutcomesresearch
4. For 20 high priority diseases and disorders:
•Integrateresearch,improvementscienceandinformationsystems
•Initiatemulti-siteimprovement/researchnetworks
5. Supportteam-basedrelationshipsforintegrativecare
6. Developcaremanagementteamsforcomplexpatients
7. Leverageworktotheappropriatelevelofstaffing
8. Reduceinfantmortalityrate
9. Reversethetrendofincreasingchildhoodobesity
10. Reducehospitalusebychildrenwithasthma
11. Reduceunintentionalinjuriesrate
12. Reducesystemdelays
13. IncreaseRVUperclinicalFTE
14.Increasenursepresenceforinpatients
15.Increasebilledhoursperoperatingroom
16.ReduceEDlengthofstay
17.Increaseoutpatientclinicutilization
18.Reducesupplyanddrugcosts
19.Eliminateunnecessarydiagnostictests
20.Reducecostofsharedservicesfunctions
21.Developatleasttwonewinterdisciplinaryprogramsperyear
22.Expandatleastonesignificantexistingprogramperyear
23.Developtransitionalcarecapability
24.Developlong-termcarecapability
25.Enhanceanddevelopnewservicesatgeographicallydistantsites
2015 strategic plan26.Developaleadingcapabilityfortele-health
27.Increaselivesimpactedoutsideourcommunity
28.Identifykeythematicareasofresearchemphasisandanideal
portfolio balance
29.Pursueexternalresearchpartnershipsandcollaborations
30.Expandthescopeofclinicalandtranslationalresearchthrough
robust infrastructure support
31. Annuallyassessthefuturepotentialofunder-fundedresearch
32. Create an enterprise-wide innovation center
33.Assignleadershipaccountabilityforinnovation
34.Establishandgrowcoretechnologiestosupportinnovation
35.Promoterapidimplementationofinnovativepilotprojects
Critical Requirements (Whatmustbestrengthened)
Leadership and Education Excellence: Deliverleadershipdevelopment,
professional education and talent management programs that enhance
leadershipandmanagementcapabilitiesandsuperiordecisionmaking.
Infrastructure Investment: Developsuperiorcapabilitiesincoresandservicesthatarecriticaltosupportand
advance cutting-edge research, education and care, including biomedical informatics, human and integrated
genomics, health services research and data management services.
Expanded Revenue Streams: Strengthenprogramsthatgeneratesignificantclinicalrevenueanddiversify
revenue streams by pursuing domestic and international business relationships, developing new ventures,
commercializing innovation and establishing a world-class development culture and capability.
I’ve worked in community-based programs at Cincinnati Children’s for 11 years, most recently
focusing on building a city-county collaboration to decrease prematurity and infant death. I’m
delightedthatimprovingcommunityhealthisnowaprominentgoalinour2015strategicplan.What
agreatopportunitywehavetoworkside-by-sidewithcommunitygroupsandagenciestomakelives
better for children outside the walls of the hospital.
BarbaraRose,RN,MPH
Child Policy Research Center
“ WeareusingthestrategicplantoprioritizeourclinicalandresearchinitiativesintheGIdivision.It
setsaclearandtransparentvisionforthenextfiveyears,especiallywithrespecttopatientcare,
improvedoutcomesandefficiency.
MitchellCohen,MD
Director, Gastroenterology, Hepatology and Nutrition
“
”
Iseethenewstrategicplanasanevolutionofthepreviousplanandaconfirmationthatwe’vebeen
headedintherightdirection.Iparticularlylikethefocusonpatientsafety.
JackHorn,RPh
Assistant Vice President, Patient Services
“”
”
Strategic FocusWewilldeliverdemonstrablysuperioroutcomesandexperienceatthe
lowest possible cost and discover and apply better ways to improve
the health of more children, here and around the world.
Objectives• Toincreasethesatisfactionofourpatientsandfamilies,wewill
achieveexcellenceinourdeliverysystem.
• Toextendourimpact,wewillgrowtargetedprograms,deliver
integrated care and apply superior research.
• Toimprovethehealthofmorechildren,wewillharnessthepower
of research from basic to outcomes and pursue game-changing
discoveries, partnerships and business ventures.
Goals• Safety:Bethesafesthospital.Implementsystemsthatreliablydeliver
safe care to our patients and protect the safety of our employees.
• Outcomes:Developandembedtoolsformeasuringandimprovingoutcomesfor100diseasesandcomplex
disorders and achieve at least 20% improvement for at least 50% of them and best-in-class outcomes for
20highimpactdiseasesandcomplexdisorders.
• CareIntegration:Developintegrated,well-coordinateddeliverysystemsacrossthecontinuumofcareto
improvequalityandcost-effectiveness.
• CommunityHealth:Lead,advocateandcollaboratetomeasurablyimprovethehealthoflocalchildrenand
reduce disparities in targeted populations.
• Productivity:Optimizeuseoffacilitiesandstaffandimprovepatientflowtoachieve20%greaterutilization
ofexistingassets.
• Cost:Beamodelforloweringhealth-carecosts.Reduceinflation-adjustedandseverity-adjustedcostper
patient encounter by at least 5%.
• ClinicalExpansion:Improveservicesforchildrenwithtargeteddiseasesandcomplexdisordersby
strengtheningexistingprogramsanddevelopingnewones.
• ExpandReach:Leverageourresourcestoimprovethehealthofmorechildrenbeyondourcommunity.
• Research:Expandtheresearchpipeline.Createtheinfrastructureandenvironmenttosupportthespectrum
of research and accelerate its impact on child health.
• Innovation:Driveinnovationineverythingwedo.
Initiatives Supporting our Goals (Short-formSummary)
1.Eliminateallpreventableseriousharm
2.Achievethelowestrateofemployeeinjury
3. For 100 diseases and disorders:
•Implementself-managementprograms
•Embedstandardizedmeasures
•Useimprovementscienceoutcomesresearch
4. For 20 high priority diseases and disorders:
•Integrateresearch,improvementscienceandinformationsystems
•Initiatemulti-siteimprovement/researchnetworks
5. Supportteam-basedrelationshipsforintegrativecare
6. Developcaremanagementteamsforcomplexpatients
7. Leverageworktotheappropriatelevelofstaffing
8. Reduceinfantmortalityrate
9. Reversethetrendofincreasingchildhoodobesity
10. Reducehospitalusebychildrenwithasthma
11. Reduceunintentionalinjuriesrate
12. Reducesystemdelays
13. IncreaseRVUperclinicalFTE
14.Increasenursepresenceforinpatients
15.Increasebilledhoursperoperatingroom
16.ReduceEDlengthofstay
17.Increaseoutpatientclinicutilization
18.Reducesupplyanddrugcosts
19.Eliminateunnecessarydiagnostictests
20.Reducecostofsharedservicesfunctions
21.Developatleasttwonewinterdisciplinaryprogramsperyear
22.Expandatleastonesignificantexistingprogramperyear
23.Developtransitionalcarecapability
24.Developlong-termcarecapability
25.Enhanceanddevelopnewservicesatgeographicallydistantsites
2015 strategic plan26.Developaleadingcapabilityfortele-health
27.Increaselivesimpactedoutsideourcommunity
28.Identifykeythematicareasofresearchemphasisandanideal
portfolio balance
29.Pursueexternalresearchpartnershipsandcollaborations
30.Expandthescopeofclinicalandtranslationalresearchthrough
robust infrastructure support
31. Annuallyassessthefuturepotentialofunder-fundedresearch
32. Create an enterprise-wide innovation center
33.Assignleadershipaccountabilityforinnovation
34.Establishandgrowcoretechnologiestosupportinnovation
35.Promoterapidimplementationofinnovativepilotprojects
Critical Requirements (Whatmustbestrengthened)
Leadership and Education Excellence: Deliverleadershipdevelopment,
professional education and talent management programs that enhance
leadershipandmanagementcapabilitiesandsuperiordecisionmaking.
Infrastructure Investment: Developsuperiorcapabilitiesincoresandservicesthatarecriticaltosupportand
advance cutting-edge research, education and care, including biomedical informatics, human and integrated
genomics, health services research and data management services.
Expanded Revenue Streams: Strengthenprogramsthatgeneratesignificantclinicalrevenueanddiversify
revenue streams by pursuing domestic and international business relationships, developing new ventures,
commercializing innovation and establishing a world-class development culture and capability.
I’ve worked in community-based programs at Cincinnati Children’s for 11 years, most recently
focusing on building a city-county collaboration to decrease prematurity and infant death. I’m
delightedthatimprovingcommunityhealthisnowaprominentgoalinour2015strategicplan.What
agreatopportunitywehavetoworkside-by-sidewithcommunitygroupsandagenciestomakelives
better for children outside the walls of the hospital.
BarbaraRose,RN,MPH
Child Policy Research Center
“ WeareusingthestrategicplantoprioritizeourclinicalandresearchinitiativesintheGIdivision.It
setsaclearandtransparentvisionforthenextfiveyears,especiallywithrespecttopatientcare,
improvedoutcomesandefficiency.
MitchellCohen,MD
Director, Gastroenterology, Hepatology and Nutrition
“
”
Iseethenewstrategicplanasanevolutionofthepreviousplanandaconfirmationthatwe’vebeen
headedintherightdirection.Iparticularlylikethefocusonpatientsafety.
JackHorn,RPh
Assistant Vice President, Patient Services
“”
”
Strategic FocusWewilldeliverdemonstrablysuperioroutcomesandexperienceatthe
lowest possible cost and discover and apply better ways to improve
the health of more children, here and around the world.
Objectives• Toincreasethesatisfactionofourpatientsandfamilies,wewill
achieveexcellenceinourdeliverysystem.
• Toextendourimpact,wewillgrowtargetedprograms,deliver
integrated care and apply superior research.
• Toimprovethehealthofmorechildren,wewillharnessthepower
of research from basic to outcomes and pursue game-changing
discoveries, partnerships and business ventures.
Goals• Safety:Bethesafesthospital.Implementsystemsthatreliablydeliver
safe care to our patients and protect the safety of our employees.
• Outcomes:Developandembedtoolsformeasuringandimprovingoutcomesfor100diseasesandcomplex
disorders and achieve at least 20% improvement for at least 50% of them and best-in-class outcomes for
20highimpactdiseasesandcomplexdisorders.
• CareIntegration:Developintegrated,well-coordinateddeliverysystemsacrossthecontinuumofcareto
improvequalityandcost-effectiveness.
• CommunityHealth:Lead,advocateandcollaboratetomeasurablyimprovethehealthoflocalchildrenand
reduce disparities in targeted populations.
• Productivity:Optimizeuseoffacilitiesandstaffandimprovepatientflowtoachieve20%greaterutilization
ofexistingassets.
• Cost:Beamodelforloweringhealth-carecosts.Reduceinflation-adjustedandseverity-adjustedcostper
patient encounter by at least 5%.
• ClinicalExpansion:Improveservicesforchildrenwithtargeteddiseasesandcomplexdisordersby
strengtheningexistingprogramsanddevelopingnewones.
• ExpandReach:Leverageourresourcestoimprovethehealthofmorechildrenbeyondourcommunity.
• Research:Expandtheresearchpipeline.Createtheinfrastructureandenvironmenttosupportthespectrum
of research and accelerate its impact on child health.
• Innovation:Driveinnovationineverythingwedo.
Initiatives Supporting our Goals (Short-formSummary)
1.Eliminateallpreventableseriousharm
2.Achievethelowestrateofemployeeinjury
3. For 100 diseases and disorders:
•Implementself-managementprograms
•Embedstandardizedmeasures
•Useimprovementscienceoutcomesresearch
4. For 20 high priority diseases and disorders:
•Integrateresearch,improvementscienceandinformationsystems
•Initiatemulti-siteimprovement/researchnetworks
5. Supportteam-basedrelationshipsforintegrativecare
6. Developcaremanagementteamsforcomplexpatients
7. Leverageworktotheappropriatelevelofstaffing
8. Reduceinfantmortalityrate
9. Reversethetrendofincreasingchildhoodobesity
10. Reducehospitalusebychildrenwithasthma
11. Reduceunintentionalinjuriesrate
12. Reducesystemdelays
13. IncreaseRVUperclinicalFTE
14.Increasenursepresenceforinpatients
15.Increasebilledhoursperoperatingroom
16.ReduceEDlengthofstay
17.Increaseoutpatientclinicutilization
18.Reducesupplyanddrugcosts
19.Eliminateunnecessarydiagnostictests
20.Reducecostofsharedservicesfunctions
21.Developatleasttwonewinterdisciplinaryprogramsperyear
22.Expandatleastonesignificantexistingprogramperyear
23.Developtransitionalcarecapability
24.Developlong-termcarecapability
25.Enhanceanddevelopnewservicesatgeographicallydistantsites
2015 strategic plan26.Developaleadingcapabilityfortele-health
27.Increaselivesimpactedoutsideourcommunity
28.Identifykeythematicareasofresearchemphasisandanideal
portfolio balance
29.Pursueexternalresearchpartnershipsandcollaborations
30.Expandthescopeofclinicalandtranslationalresearchthrough
robust infrastructure support
31. Annuallyassessthefuturepotentialofunder-fundedresearch
32. Create an enterprise-wide innovation center
33.Assignleadershipaccountabilityforinnovation
34.Establishandgrowcoretechnologiestosupportinnovation
35.Promoterapidimplementationofinnovativepilotprojects
Critical Requirements (Whatmustbestrengthened)
Leadership and Education Excellence: Deliverleadershipdevelopment,
professional education and talent management programs that enhance
leadershipandmanagementcapabilitiesandsuperiordecisionmaking.
Infrastructure Investment: Developsuperiorcapabilitiesincoresandservicesthatarecriticaltosupportand
advance cutting-edge research, education and care, including biomedical informatics, human and integrated
genomics, health services research and data management services.
Expanded Revenue Streams: Strengthenprogramsthatgeneratesignificantclinicalrevenueanddiversify
revenue streams by pursuing domestic and international business relationships, developing new ventures,
commercializing innovation and establishing a world-class development culture and capability.
I’ve worked in community-based programs at Cincinnati Children’s for 11 years, most recently
focusing on building a city-county collaboration to decrease prematurity and infant death. I’m
delightedthatimprovingcommunityhealthisnowaprominentgoalinour2015strategicplan.What
agreatopportunitywehavetoworkside-by-sidewithcommunitygroupsandagenciestomakelives
better for children outside the walls of the hospital.
BarbaraRose,RN,MPH
Child Policy Research Center
“ WeareusingthestrategicplantoprioritizeourclinicalandresearchinitiativesintheGIdivision.It
setsaclearandtransparentvisionforthenextfiveyears,especiallywithrespecttopatientcare,
improvedoutcomesandefficiency.
MitchellCohen,MD
Director, Gastroenterology, Hepatology and Nutrition
“
”
Iseethenewstrategicplanasanevolutionofthepreviousplanandaconfirmationthatwe’vebeen
headedintherightdirection.Iparticularlylikethefocusonpatientsafety.
JackHorn,RPh
Assistant Vice President, Patient Services
“”
”
vision, mission and core values
Cincinnati Children’s Hospital Medical Center | 3333 Burnet Avenue, Cincinnati OH 45229-3039
www.cincinnatichildrens.org3206B 0810 003000
2015 STRATEG IC PLAN
Our Vision To be the leader in improving child health
Our Mission Cincinnati Children’s will improve child health and transform delivery of care through fully integrated, globally
recognized research, education and innovation.
For patients from our community, the nation and the world, the care we provide will achieve the best:
• Medicalandqualityoflifeoutcomes
• Patientandfamilyexperienceand
• Value
today and in the future.
Our Core Values Respect everyone
• Celebratetheuniquestrengthsofeachperson
• Learnfromthetraditionsofothers
• Honortheboundariessetbyfamilies
• Bekind
Tell the truth
• Communicateopenly,honestlyandclearly
• Championandsustainaccuracyandintegrity
• Learnfrommistakes
• Actethically
Work as a team
• Listentoothers
• Deliveroncommitments
• Workwithcolleaguesandfamiliestoimproveoutcomesandperformance
Make a difference
• Embracenewideas;innovate
• Anticipatefutureneeds;worktomeetthemnow
• Engageandencouragescientificinquiry;affirmacademicfreedom
• Create,applyandshareknowledge;teachotherstodothesame
Our strategicplan is centeredon the child.Whether you are coming from
aroundthecornerorfromtheothersideoftheworld,itisgratifyingtotakeyour
childtoahospitalthatissodeliberatelyfocusedoncarefullydefinedimproved
medical outcomes — and is holding people accountable for delivering those
improvedoutcomes.Wejustwantourkidstogetbetter.
KayFricke
Parent Coordinator, Family Advisory Council
“
”