1

Forces That Shape Managerial Ethics

IsDecisionor BehaviorEthical andSociallyResponsible?

Beliefs and ValuesMoral Development (lihat Kohlberg)Ethical Framework

Rituals, CeremoniesStories, HeroesLanguage, SlogansSymbolsFounder, History

Government RegulationsCustomersSpecial Interest GroupsGlobal Market Forces

StructurePolicies, RulesCode of EthicsReward SystemSelection, Training

External StakeholdersOrganizational Systems

Personal Ethics Organizational Culture

2

Characteristics of Values-Based Leaders

Values-BasedLeader

Treat people with care Be helpful and kindSupport othersMaintain positive relationship

Hold self to high ethical standards Strive for honesty, humility and integrityAccept responsibility for ethical failings

Articulate and communicate ethical vision Hold people accountable Put ethics above short-term interest

Treat everyone equitably Never be condescendingAccept others’ mistakes

Organizational LeadershipFairness with others

Interpersonal BehaviorsPersonal Actions and Expectations