Transcript
Page 1: UX Love Potion: Influencing Through Collaboration

INFLUENCING THROUGH COLLABORATION

UX LOVE POTION

#UXLove

Page 2: UX Love Potion: Influencing Through Collaboration

Alissa Briggs Sr. Manager & Principal Designer

@alissadesigns

Page 3: UX Love Potion: Influencing Through Collaboration

Raman Hansi Principal Design Researcher

@rums813

Page 4: UX Love Potion: Influencing Through Collaboration

Payroll

Page 5: UX Love Potion: Influencing Through Collaboration

UX LOVE POTION

Page 6: UX Love Potion: Influencing Through Collaboration

Get personal

Go beyond roles

Embrace customers

Page 7: UX Love Potion: Influencing Through Collaboration

Get personal

Embrace customers

Go beyond roles

Page 8: UX Love Potion: Influencing Through Collaboration
Page 9: UX Love Potion: Influencing Through Collaboration
Page 10: UX Love Potion: Influencing Through Collaboration
Page 11: UX Love Potion: Influencing Through Collaboration
Page 12: UX Love Potion: Influencing Through Collaboration
Page 13: UX Love Potion: Influencing Through Collaboration

Get personal

Embrace customers

Go beyond roles

Page 14: UX Love Potion: Influencing Through Collaboration

Meet them where they are

Get personal

Page 15: UX Love Potion: Influencing Through Collaboration

Meet them where they are

Find common interests

Get personal

Page 16: UX Love Potion: Influencing Through Collaboration

Meet them where they are

Find common interests

Build relationships over time

Get personal

Page 17: UX Love Potion: Influencing Through Collaboration

Get personal

Embrace customers

Go beyond roles

Page 18: UX Love Potion: Influencing Through Collaboration
Page 19: UX Love Potion: Influencing Through Collaboration
Page 20: UX Love Potion: Influencing Through Collaboration
Page 21: UX Love Potion: Influencing Through Collaboration
Page 22: UX Love Potion: Influencing Through Collaboration

Get personal

Embrace customers

Go beyond roles

Page 23: UX Love Potion: Influencing Through Collaboration

Start small

Embrace customers

Page 24: UX Love Potion: Influencing Through Collaboration

Start small

Provide guidance and support

Embrace customers

Page 25: UX Love Potion: Influencing Through Collaboration

Embrace customers

Start small

Provide guidance and support

Make it ongoing

Page 26: UX Love Potion: Influencing Through Collaboration

Get personal

Embrace customers

Go beyond roles

Page 27: UX Love Potion: Influencing Through Collaboration
Page 28: UX Love Potion: Influencing Through Collaboration
Page 29: UX Love Potion: Influencing Through Collaboration
Page 30: UX Love Potion: Influencing Through Collaboration
Page 31: UX Love Potion: Influencing Through Collaboration
Page 32: UX Love Potion: Influencing Through Collaboration
Page 33: UX Love Potion: Influencing Through Collaboration

Get personal

Embrace customers

Go beyond roles

Page 34: UX Love Potion: Influencing Through Collaboration

Personalize their invitation

Go beyond roles

Page 35: UX Love Potion: Influencing Through Collaboration

Personalize their invitation

Be a facilitator

Go beyond roles

Page 36: UX Love Potion: Influencing Through Collaboration

Personalize their invitation

Be a facilitator

Go beyond your own role

Go beyond roles

Page 37: UX Love Potion: Influencing Through Collaboration

Get personal

Embrace customers

Go beyond roles

Page 38: UX Love Potion: Influencing Through Collaboration

Single  senior  leader  

Page 39: UX Love Potion: Influencing Through Collaboration

Team  thinking  about  senior  leader  as  SBO  

Page 40: UX Love Potion: Influencing Through Collaboration

Bunch  of  leaders,  sad  

Page 41: UX Love Potion: Influencing Through Collaboration

Bunch  of  leaders,  happy  

Page 42: UX Love Potion: Influencing Through Collaboration

Smiling  faces  with  heart  

Page 43: UX Love Potion: Influencing Through Collaboration

Get personal

Embrace customers

Go beyond roles

Page 44: UX Love Potion: Influencing Through Collaboration

Alissa Briggs @alissadesigns

[email protected]

Raman Hansi @rums813

[email protected]