Partnerships in Supervision:
Creating an Experience that Matters
NASPA IV-East when words are both true and kind they can change our
world buddhaNovember 2009 what lies behind us and lies before us
are small matters compared to what lies within us - emersonNikki
Krubsack & Renee Wiedenhoeftwatch with glittering eyes the
whole world around you because the greatest secrets are always
hidden in the most unlikely places. those who dont believe in the
magic will never find it. roalddahl Marquette University
Your presenters
What led us to this topic
Outcomes:
Understand applicable theories through the lens of student
staff supervision
Recognize challenges and benefits of intentional
supervision
Take stock of individual strengths and challenges of own
supervisory style
Leave with a plan of action to enhance supervisory
techniques
OUTCOMES
who we are, what inspired us, and what we hope you will gain
today
MOTIVATION
What are your experiences?
What brought you here?
Share:
Name * Institution * Position
What is the greatest joy you find in supervising
undergraduates?
What is your greatest challenge?
TAKE STOCK
where are you at with your skills?
Self-assessment:
What comes naturally? What needs more attention?
The Student Staff Experience inventory based on the CAS
Standards
- Compiled from CAS standards across functional areas that often
have undergraduate student staff.
What about less-than savory supervisory behavior?
Go to page 2 of your handout.
10. Expecting people to do as the supervisor says, not
does
9. Making decisions for, but now with, subordinates
8. Being more interested in catching someone in the act of doing
something wrong than right
7. Expecting others to be accountable while not being accountable
to others
6. Creating relentless stress for subordinates
5. Using power to intimidate compliance by others
4. Taking credit for the work of others
3. Assigning blame for mistakes to others
2. Criticizing people in public
1. Using dishonesty for own benefit
SUPERVISORY DONTS
what we can learn from from what not to do
(DeBard, 2001)
Look to CAS Standards
What did your skills assessment tell you?
What gaps need to be filled?
Natural skills you can enhance?
Consider ways to use professional standards to guide practice take
it beyond the paper.
how do we make an impact,
be relevant,
and create a learning experience?
Act with intention
Synergistic Supervision
Have purpose behind what you do and offer
Ask: what is the outcome of what Im offering?
Utilize various forms of assessment; can serve more than one
purpose
Assessment of, for, and as learning
how do we make an impact,
be relevant,
and create a learning experience?
Tools to Facilitate
a variety of useful tools to make supervision meaningful
Weekly reports
Regular weeklies and competency weeklies that measure specific
outcomes
Tools for self-assessment
StrengthsFinder
Listen to needs and apply improvement
Findings of communications audit
Make administrative functions follow undergraduate needs
Ask: for whos benefit is this system in place? What can be
improved to help all parties?