Welcome to London
Jeremy Malindine –
Finesse Sales Training Ltd
© Copyright Megadealer Best ManagementF&I In the UK - 2010
Agenda
• Welcome & Introductions
• UK Automotive Market
• UK Finance & Insurance Market
• General Market Challenges/Changes
• Plan for dealer visits
© Copyright Megadealer Best ManagementF&I In the UK - 2010
Training Consultant and Automotive Finance Specialist
Managing Director of Finesse Sales Training Ltd
Former Sales Director for Renault & Nissan Finance
Global experience – Europe, US, Australia, South Africa
UK Sales Trainer of the Year
Jeremy Malindine
© Copyright Megadealer Best ManagementF&I In the UK - 2010
UK Automotive Market
© Copyright Megadealer Best ManagementF&I In the UK - 2010
UK Automotive Market
© Copyright Megadealer Best ManagementF&I In the UK - 2010
UK Automotive Market
© Copyright Megadealer Best ManagementF&I In the UK - 2010
UK Automotive Market
© Copyright Megadealer Best ManagementF&I In the UK - 2010
UK Automotive Market –Used Cars
© Copyright Megadealer Best ManagementF&I In the UK - 2010
UK Automotive Market –Used Cars
© Copyright Megadealer Best ManagementF&I In the UK - 2010
UK F&I Market
Strong New Car finance market
25% growth 12 month Year on Year
Large Used Car finance market
Vibrant Insurance Market
Very tightly regulated
European Credit Directive (CCD) will impact on Finance sales
© Copyright Megadealer Best ManagementF&I In the UK - 2010
UK F&I MarketVehicles Financed
© Copyright Megadealer Best ManagementF&I In the UK - 2010
UK F&I MarketFinance Volumes £bn
© Copyright Megadealer Best ManagementF&I In the UK - 2010
UK F&I MarketAverage Balances & Commissions
Average BalanceNew Cars 2009/10
Used Cars2009/10
£12,640 £9,369
Finance Commissions Paid
New Cars 2009/10 Used Cars 2009/10
£268m £185.6m
© Copyright Megadealer Best ManagementF&I In the UK - 2010
Insurance Products
Creditor Insurance – Declining
Vehicle Protection/GAP – Static
Paint/Cloth Protection – Growing
Scratch & Dent Protection – Growing
MOT Insurance – Growing
Service Plans – Growing
Tyre Insurance – Static
Key Insurance – Declining
Alloy Wheel Protection – Growing
Warranty - Static
© Copyright Megadealer Best ManagementF&I In the UK - 2010
Market Challenges
FSA Insurance Controls
Consumer Credit Directive
Direct Lenders & Competition
Bank capitalisation/liquidity
Scrappage Scheme
Fuel Costs
CO² Tax
© Copyright Megadealer Best ManagementF&I In the UK - 2010
Dealer Visits
Wednesday 13th
VW West London
Owned by Inchcape Group
Tightly controlled PLC structure
Thursday 14th
West London Motor Group
Independent Group – 12 sites, 4 Franchises
F&I Critical part of business model
© Copyright Megadealer Best ManagementF&I In the UK - 2010
QUESTIONS?....
Welcome to London
Jeremy Malindine –
Finesse Sales Training Ltd