5
TVET CERTIFICATE V in
ELECTRONIC SERVICES
CODE
TSVELS5001 Kigali December 2018
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TSVELS5001-TVET CERTIFICATE V
Electronic Services
REQF Level 5 CURRICULUM
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copy Rwanda Polytechnic 2018
Copies available from
Rwanda Polytechnic (RP)
Email inforpacrw
Web wwwrpacrw
PO Box 164 Kigali Rwanda
Original published version updated
December 2018
ii | P a g e
Copyright
The Competent Development Body of this Curriculum is copy Rwanda Polytechnic (RP)
Reproduced with permission
The following copyright warning applies to the material from the Training Package
All rights reserved This work has been produced initially with RP This work is copyright but
permission is given to trainers and teachers to make copies by photocopying or other
duplicating processes for use with their own training organizations or in a workplace where the
training is being conducted This permission does not extend to the making of copies for use
outside the immediate training environment for which they are made nor the making of copies
for hire or resale to third parties The views expressed in this version of the work do not
necessarily represent the views of RP The competent Body does not give warranty nor accept
any liability
The RP owns the copyright on all Curricula Schools may reproduce this program in part or in
full for bona fide study or classroom purposes only Acknowledgement of the RP copyright must
be included on any reproductions Learners may copy reasonable portions of the curriculum for
the purpose of study Any other use of this curriculum must be referred to the RP
copy Rwanda Polytechnic (RP) 2018
Published by
Rwanda Polytechnic (RP)
Internet httpwwwrpacrw
PO Box Kigali Rwanda
iii | P a g e
Table of Contents
C o p y r i g h t i i
T a b l e o f C o n t e n t s i i i
L i s t o f a b b r e v i a t i o n s v i i
A c k n o w l e d g m e n t s v i i i
1 G E N E R A L I N T R O D U C T I O N 1
22 Minimum entry requirements 2
26 Information about competencies 5
2 T R A I N I N G P A C K A G E 6
31 Course structure 6
32 Competencies chart 6
33 Flowchart 8
3 A S S E S S M E N T G U I D E L I N E S 9
41 Assessment Methodology 9
C C M O L 0 0 1 - O C C U P A T I O N A N D L E A R N I N G P R O C E S S 1 2
LU 1 Participate as part of a team and respect the rules of the training environment 14
LU 2 Explain the occupation and learning process 17
LU 3 Respect the facilitation and apply learning methods 20
LU 4 Develop personal plans based on self-assessment practices 22
C C M M S 5 0 1 - M O N I T O R I N G O F O C C U P A T I O N A L S H E A T W O R K P L A C E 2 8
LU 1 Conduct OSH (occupational safety and health) monitoring 30
LU 2 Collect and analyze Occupational health safety incidents report 34
LU 3 Train all staff on occupational health and safety matters 40
C C M S E 5 0 1 - W O R K I N G I N A S O C I A L L Y D I V E R S E E N V I R O N M E N T 4 6
LU 1 Communicate with customers and colleagues from diverse backgrounds 48
LU 2 Address cross-cultural misunderstandings 52
C C M P E 5 0 1 - P R O F E S S I O N A L E T H I C S 5 6
LU 1 Apply human values 58
LU 2 Respect engineering ethics 63
LU 3 Apply safety 67
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C C M B O 5 0 1 - B U S I N E S S O R G A N I S A T I O N 7 1
LU 1 Identify activities to be accomplished for real business operations 73
LU 2 Create a productive working environment 80
LU 3 Run real business operation 88
LU 4 Monitor and evaluate the business 94
C C M K N 5 0 1 - I K I N Y A R W A N D A K rsquo I N T Y O Z A 9 9
LU 1 Gukoresha ubuvanganzo nyandiko ashyikirana nrsquoabandi 102
LU 2 Gukoresha Ikinyarwanda kintyoza agaragaza uburyo bunyuranye bwo gukemura amakimbirane
no gukoresha ibinyazina binyuranye 109
LU 3 Gukangurira abandi akamaro krsquoisuku nrsquoisukura no gukoresha ibinyazina binyuranye 118
LU 4 Gukoresha Ikinyarwanda kintyoza agaragaza uburyo bunyuranye bwo gutunganya ubutaka no
gukoresha ibinyazina binyuranye 127
LU 5 Gukoresha neza uburyo bunyuranye bw rsquo ubwumvane no kwandika yubahiriza imyandikire
yrsquoIkinyarwanda 136
C C M I W 5 0 1 - I C T A T W O R K P L A C E 1 4 6
LU 1 Prepare document Layout 148
LU 2 Apply basic computer operations 153
LU 3 Manage data 159
C C M U E 5 0 1 - U P P E R I N T E R M E D I A T E W O R K P L A C E E N G L I S H 1 6 6
LU 1 Communicate orally in social and professional situations with ease 168
LU 2 Read correctly a range of materials 173
LU 3 Listen to audio messages with different English accents to get the intended message 177
LU 4 Produce a variety of medium texts on professional and general topics 181
G E N G P 5 0 1 - G E N E R A L P H Y S I C S 1 8 6
LU 1 Sources of Energy in the world 189
LU 2 Motion in orbits 194
LU 3 Mobile phone and radio communication 199
LU 4 Mobile phone and radio communication 204
LU 5 Earthquakes Tsunami floods landslides and cyclone 209
LU 6 Earthquakes Tsunami floods landslides and cyclone 214
G E N A M 5 0 1 - M A T H E M A T I C S 2 2 1
LU 1 Apply fundamentals of trigonometry 224
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LU 2 Apply fundamentals of complex numbers 231
LU 3 Determine and analyze numerical functions 235
U 4 Apply fundamentals of differentiation 240
LU 5 Apply natural logarithmic 245
LU 6 Apply exponential functions 251
LU 7 Apply fundamentals of integrals 257
LU 8 Identify measures of dispersion 261
C C M I A 5 0 1 - I N D U S T R I A L A T T A C H M E N T P R O G R A M ( I A P ) 2 6 5
LU 1 Demonstrate supervisory skills 267
LU 2 Get briefed on industrial attachment program 273
LU 3 Develop onersquos competences on the workplace 276
E L S C H 5 0 1 0 1 - R E P A I R I N G C O M P U T E R H A R D W A R E 3 1 3
LU 1 Prepare the computer hardware repair work 315
LU 2 Repair computer hardware 321
LU 3 Perform basic maintenance of embroidery equipment and tools 331
LU 4 Document the work done 337
Summative Assessment 341
E L S C M 5 0 1 - C A M E R A M A I N T E N A N C E 3 4 4
LU 1 Prepare the camera maintenance work 346
LU 2 Rectify camera faults 352
LU 3 Install studio camera 357
LU 4 Document the work done 362
Summative Assessment 366
E L S C P 5 0 1 - C O M P U T E R P E R I P H E R A L S M A I N T E N A N C E 3 7 0
LU 1 Prepare the computer peripherals maintenance work 372
LU 2 Repair projector 379
LU 3 Repair printer 384
LU 4 Repair scanner 389
LU 5 Repair copier 394
LU 6 Document the work done 399
Summative Assessment 403
E L S P S 5 0 1 - R E P A I R I N G D C P O W E R S U P P L Y 4 0 7
vi | P a g e
LU 2 Prepare the dc power supply repair work 409
LU 2 Rectify dc power supply faults 415
LU 3 Document the work done 420
Summative Assessment 424
E L S E D 5 0 1 - M A I N T A I N I N G E L E C T R O N I C D I S P L A Y 4 2 8
LU 1 Prepare the electronic display maintenance 430
LU 2 Repair electronic display 435
LU 3 Install the electronic display 440
LU 4 Document the work done 445
Summative Assessment 449
E L S F G 5 0 1 - R E P A I R I N G F U N C T I O N G E N E R A T O R 4 5 2
LU 1 Prepare the Function generator repair work 454
LU 2 Rectify Function generator 459
LU 3 Document the work done 463
Summative Assessment 467
E L S L I 5 0 1 - R E P A I R I N G E L E C T R O N I C L A B M E A S U R I N G I N S T R U M E N T S 4 7 0
LU 1 Prepare the electronic lab measuring instruments repair work 473
LU 2 Repair multimeter 479
LU 3 Repair the Oscilloscope 485
LU 4 Repair the spectrum analyzer 492
LU 5 Repair LCR meter 499
LU 6 Document the work done 506
Summative Assessment 510
E L S M C 5 0 1 - A P P L Y I N G B A S I C M I C R O C O N T R O L L E R 5 1 4
LU 1 Select tools materials and equipment 516
LU 2 Apply basic C programming 522
LU 3 Make microcontroller based circuit (Arduino) 526
Summative Assessment 530
G L O S S A R Y
vii | P a g e
List of abbreviations
AC Alternating Current ATX Advanced Technology Extended BIOS Basic Input Output System
CCD Charge Coupled Device CD Compact Disc
CPU Central Proccessing Unit CRT Cathode Ray Tube DC Direct Current DVD Digital Versatile Disk
DVI Digital Video Interface
EEPROM Electrical Erasable Programmable Read Only Memory
EPROM Erasable Programmable Read Only Memory ESD Electrostatic Discharge GPS Global Positioning System
HDMI High Definition Multimedia Interface
HHD Hard Disk Drive LCD Liquid Crystal Display LCR Inductance Capacitance Resistance LED Light Emitting Diode NIC Network Interface Card
OLED Organic Light Emitting Diode OS Operating System PC Persona Computer PCB Printed Circuit Board POST Power On Self Test
PPE Personal Protective Equipment PROM Programmable Read Only Memory
PSU Power Supply Unit RAM Random Access Memory ROM Read Only Memory RP Rwanda Polytechnic
RTOS Real Time Operating System SSD Solid State Device
USB Universal Serial Bus VGA Video Graphic Adapter WDA Workforce Development Authority
viii | P a g e
Acknowledgments
Rwanda Polytechnic wishes to thank the following persons who participated in the
development of this curriculum
Coordination
RWAMASIRABO Aimable
Curriculum coordinator RP
Facilitators
NKUBANA Alphonse FacilitatorNkubalpha Ltd
RURANGWA Landry FacilitatorQuanta Africa Ltd
Curriculum Development Team
Names Function Institution
1 TWAGIRIMANA Corneille Electronic engineer Dolphix Company
2 NIYIGENA Alphonse Electronic technician IRIS Ltd
3 NSANZUMUHIRE Ignace TVET Trainer Nyanza TVET School
4 IYATUREMYE Aime Managing Director Done Well Ltd
5 MUZIMANGANYE Jean Pierre Instructor IPRC Tumba
6 MANIRIHO Claudien Electronic technician Top Design
7 KAMUHANDA Deny Beny Instructor SOS Technical High School
8 NDATIMANA Jean Nepomuscene Lecturer IPRC Gishari
9 MUSAFIRI Ernest Instructor IPRC NGOMA
10 MUSONI Jean Claude Trainer Nyabihu TVET School
11 UWERA Marceline Socio-linguistics Officer RALC
12 MUTAGANZWA Gilbert Teacher Ecole Secondaire de Rukara
13 MATATA Jean Bosco Teacher College Ami des Enfants
14 GASIMBA Franccedilois Xavier Lecturer URCollege of Education
15 KAMBARI Vincent Teacher GS St MarcelKayonza
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16 MUREGO Yves Quality Assurance Officer WDA
17 BUCYENSENGE Vincent Instructor IPRC KARONGI
18 GASANA Vedaste Lecturer INES
19 FURAHA INEZA Jean Raymond Trainer Lycee de Gisenyi
20 NGEZAHAYO Emmanuel Maths teacherauthor Rusumo High School
21 NIYODUSENGA Patrick Physics teacher Ecole des sciences de Nyanza
22 UWINEZA Patrice Sciences trainer Nyamata TVET School
1 | P a g e
1 GENERAL INTRODUCTION
The curriculum presents a coherent and significant set of competencies
required to perform as an Electronic service technician It is designed with an
approach that takes into account the training needs the work situation as
well as the goals and the means to implement training
The modules of the curriculum include a description of the expected results at the end of
training They have a direct influence on the choice of the theoretical and practical learning
activities The competencies are the targets of training the acquisition of each is required for
certification
The curriculum is the reference to carry out the assessment of learning Assessment tools of
learning are developed on the basis of this document
The curriculum consists of three parts The first part is of general interest and shows the nature
and goals of a program and the key concepts and definitions used in the document The second
part presents the qualification details including its level in the qualification framework its
purpose its rationale and the list of modules it comprises The third part deals with the training
package It includes the competencies chart the sequencing of module learning the description
of each module and the course structure
The pages describing the modules are the heart of a curriculum They present the title of the
module the length of training the credit values and the context in which the competency is
performed the prerequisite competencies the learning units and the performance criteria
In each module a course structure is provided The course structure describes the learning
outcomes (knowledge skills and attitude) and the learning contents related to each learning
unit Also the learning activities and resources for learning are suggested
Finally the assessment specifications and guidelines are included in each module
Section
1
2 | P a g e
Section
2
1 QUALIFICATION DETAILS
21 Description
This qualification provides the skills knowledge
and attitudes for a learner to be competent in
tasks and activities that require the application
of practical skills in a defined context Work
would be undertaken in various technical
services sectorindustries where maintenance
of camera electronic display repairing of DC
power supply computer hardware and some
electronic measuring instruments are carried
out Learners may work with minimum
supervision
At the end of this qualification qualified
learners will be able to
Describe the occupation and learning
process
Monitor occupational SHE at workplace
Maintain professional conversation in
upper-intermediate English
Gukoresha ikinyarwanda cyrsquointyoza
Work in a socially diverse environment
Use ICT at workplace
Organize a business
Apply professional ethics
Apply general mathematics
Apply general physics
Maintain camera
Maintain electronic display
Repair DC power supply
Repair computer hardware
Repair function generator
Repair electronic lab measuring
instruments (Multimeter LCR meter
Oscilloscope spectrum analyzer)
Apply basic microcontrollers
Integrate workplace
22 Minimum entry requirements
TVET Certificate IV in electronic services or other relevant qualifications or through recognition of prior learning
Title TVET Certificate V in Electronic Services
Level REQF Level 5
Credits 120
Sector Technical services
Sub-sector Electronic services
Issue date December 2018
3 | P a g e
23 Information about pathways
24 Job related information
This qualification prepares individuals to integrate the technical services industry with the
professionalization of electronic services this qualification again offers the opportunity to execute the
works as electronic service technician while ensuring that safety security and environmental regulations
are respected
25 Employability skills and life skills
Through the generic modules individuals with this qualification have acquired the life and
employability skills to meet the following industry or enterprise requirements
Communication
Documenting technical work in plain English
Writing and presenting reports
Possible jobs related to this qualification
Computer hardware technician
Electronic lab technician
Video equipment technician
Preferred pathways for candidates entering
this qualification include
Candidates enter this qualification
after achieving TVET Certificate IV in
electroni services or other relevant
qualifications or through Recognition
of Prior Learning
Progression route of candidates achieving
this qualification include
Candidates exiting this qualification are able to enter TVET Diploma in electronic services
Pathways into the qualification
Pathways from the qualification
4 | P a g e
Safety and security precautions
Working collaboratively with project team members
Health and environment
Health reproduction
Rwanda environmental protection practices rules and regulations
Business Plan
Producing a small IT business plan
Planning and organizing
Preparing feasibility reports that take into account project scope time cost quality
communications and risk management
Self-management
Taking responsibility for own outputs in relation to specified quality standards
working according to the Rwandan Computer Society Code of Ethics regarding security legal
moral and ethical issues
Technology
Manipulate computer
Using internet
Languages other than Kinyarwanda
Using English as the medium of communication in the working environment
5 | P a g e
Number of competencies 19 Core competencies 10 Complementary competencies 9 The total number of Credits 120
26 Information about competencies
No Code Complementary competencies Credit
1 CCMOL001 Describe the occupation and learning process 3
2 CCMMS501 Monitor occupational SHE at workplace 3
3 CCMUE501 Maintain professional conversation in upper-intermediate English 3
4 CCMKN501 Gukoresha ikinyarwanda cyrsquointyoza 3
5 CCMSE501 Work in a socially diverse environment 3
6 CCMIW501 Use ICT at workplace 3
7 CCMBO501 Organize a business 3
8 CCMPE501 Apply professional ethics 3
9 CCMIA501 Integrate workplace 30
Total 54
No Code Core competencies Credit
GEN
ER
AL 1 GENAM501 Apply general mathematics 7
2 GENGP501 Apply general physics 5
SPEC
IFIC
3 ELSPS501 Repair DC Power supply 3
4 ELSFG501 Repair Function generator 3
5 ELSCM501 Maintain camera 6
6 ELSED501 Maintain electronic display 5
7 ELSCH501 Repair computer hardware 10
8 ELSLI501 Repair electronic lab measuring instruments 10
9 ELSCP501 Maintain computer peripherals 12
10 ELSMC501 Apply basic microcontroller 5
Total 66
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2 TRAINING PACKAGE
The training package includes the competencies chart the flowchart the
modules the course structure and the assessment guidelines
31 Course structure
The course structure describes the learning outcomes for each learning unit These learning
outcomes are the essential skills and knowledge to be acquired The contents to be covered for
each learning outcome are prescriptive The Learning Activities contain a series of suggestions
usually with several options that will guide the learner and the trainer
32 Competencies chart
The competencies chart is a table that presents an overview of the specific competencies the
general competencies the work process and the time allocated to each competency This table
provides an overall view of the competencies of the training program and allows identification
of the logical sequence of the learning of these competencies
The competencies chart shows the relationship between general competencies and specific
competencies that are particular to the occupation as well as the key stages of the work
process It shows the links between the elements in the horizontal axis and those in the vertical
axis The symbol (ο) marks a relationship between a general competency and specific
competency The symbol (∆) indicates a relationship between a specific competency and a step
in the process of work When the symbols are darkened it indicates that the link is taken into
account in the description of the specific competency
The competencies chart allows the trainer to consider the complexity of the competencies in
the organization of the progress of learning Therefore the vertical axis shows the specific
competencies in the order they should be acquired
This is the starting point of the presentation of the competencies in the flowchart presented in
the following pages
Section
3
7 | P a g e
COMPUTER HARDWARE TECHNICIAN ELECTRONIC LAB TECHNICIAN VIDEO
EQUIPMENT TECHNICIAN PROCESS
GENERAL AND COMPLEMENTARY COMPETENCIES
SPECIFIC COMPETENCIES Du
rati
on
( 6
60
Hrs
)
Co
nd
uct
sit
e su
rvey
Sele
ct t
oo
ls m
ater
ials
an
d e
qu
ipm
ent
Pre
par
e th
e w
ork
pla
ce
Exec
ute
th
e w
ork
Do
cum
ent
and
rep
ort
th
e w
ork
do
ne
Han
d o
ver
the
wo
rk a
nd
invo
ice
Des
crib
e th
e o
ccu
pat
ion
an
d le
arn
ing
pro
cess
Mo
nit
or
occ
up
atio
nal
SH
E at
wo
rkp
lace
Mai
nta
in p
rofe
ssio
nal
co
nve
rsat
ion
in u
pp
er-i
nte
rmed
iate
En
glis
h
Gu
kore
sha
ikin
yarw
and
a cy
rsquointy
oza
Wo
rk in
a s
oci
ally
div
erse
en
viro
nm
ent
Use
ICT
at w
ork
pla
ce
Org
aniz
e a
bu
sin
ess
Ap
ply
pro
fess
ion
al e
thic
s
Inte
grat
e w
ork
pla
ce
Ap
ply
gen
eral
mat
hem
atic
s
Ap
ply
gen
eral
ph
ysic
s
1
2
3
4
5
6
7
8
9
10
11
Duration ( 540 Hrs) 30
30
30
30
30
30
30
30
30
0
70
50
1 Repair function generator 30
2 Maintain camera 60
3 Maintain electronic display 50
4 Maintain computer hardware 100
5 Repair electronic lab measuring instruments
100
6 Maintain computer peripherals 120
7 Apply basic micro-controller 50 ∆
8 Repair DC power supply 30 ∆
Figure 1 Competencies chart
Between the process and particular competencies| Between general and particular competencies
Functional link application Functional link application
∆ Functional link existence ο Functional link existence
8 | P a g e
33 Flowchart
The flowchart of sequencing of learning is a schematic representation of the order of
acquisition of the competencies It provides an overall planning of the entire training
programme and shows the relationship between the modules This type of planning is to ensure
consistency and progression of learning For each module the flowchart shows the learning
that is already in place the learning that is to take in parallel or later The positions defined will
have a decisive impact on all subsequent pedagogical choices The flowchart of the sequence of
learning of the modules of the training programme is presented on the following page
Figure 2 Flowchart
Occupation and learning process 3
Monitoring of occupational she at workplace 3
Upper intermediate workplace english 3 Ikinyarwanda cyrsquointyoza 3
Working in a socially diverse environment 3 ICT at workplace 3
Professional ethcics 3
Camera maintenance 6
Repairing DC power supply 3
Apply general mathematics 7 Apply general physics 6
Maintaining electronic display 5
Repairing function generator 3
Repairing computer hardware 10
Business organisation 3
Industrial attachment program (IAP) 30
Computer peripherals maintenance 12
Repairing electronic lab measuring instruments 10
Basic microcontroller 5
9 | P a g e
3 ASSESSMENT GUIDELINES
41 Assessment Methodology
To assess knowledge practical and application skills through a jury system of continuous
evaluation that encourages learners to display understanding of the principles in application to
set practical tasks and their attendant theory to assess self-learning
42 Portfolio
A portfolio is a collection of learner work representing learner performance It is a folder (or
binder or even a digital collection) containing the learnerrsquos work as well as the learnerrsquos
evaluation of the strengths and weaknesses of the work Portfolios reflect not only work
produced (such as papers and assignments direct demonstration indirect demonstration
products documents) but also it is a record of the activities undertaken over time as part of
learner learning The portfolio is meant to show learner growth development and
achievements in the education system It also shows that you have met specific learning goals
and requirements A portfolio is not a project it is an ongoing process for the formative
assessment The portfolio output (formative assessment) will be considered only as enough for
complementary and general modules Besides it will serve as a verification tool for each
candidate that heshe attended the whole training before heshe undergoes the summative
assessment for specific modules
There are two types of assessment (Formative Assessment and SummativeIntegrated
Assessment) Each assessment has its own rule for passing to be declared competent
Formative Assessment
This is applied on all types of modules (eg Complementary General and Specific modules)
A trainee to be competent for a formative module must have at least 70 on checked
items or ldquoyesrdquo in indicators (eg questions indicators in the checklist)
Each trainee should be competent on all formative assessments to be declared competent
on that module
All formative assessment should be declared competent before taking the
summativeintegrated assessment
Section
4
10 | P a g e
SummativeIntegrated Assessment
All SummativeIntegrated assessment should match with the content of the module in the
curriculum
SummativeIntegrated Assessment is always in practical giving it as a theoretical type of
assessment is not acceptable
The integrated situation provided in the curriculum is a sample of the assessment to be
carried out the assessor has the role of developing a customized assessment referring to
the task to be carried out in the integrated situation in accordance with the environment
and the context in which they operate but the integrated situation should stick on the
components of a task
During SummativeIntegrated assessment assessor panel members should be three (3)
This SummativeIntegrated assessment can be seen in specific modules and the Trainee
can be declared competent by the following rules
For YES or NO scoring of indicators in SummativeIntegrated Checklist
The trainee can be declared competent based on the assessment criteria and its respective
assessment indicators
Assessment Criteria Passing Line in the
assessment indicators
Quality of Process 90
Quality of Product 100
Relevance 90
Rest of Criteria any other criteria
(example Safety)
100
Note the Assessor should check if the 10 indicator (Quality of Process and Relevance) in
which the Trainee was not able to meet during SummativeIntegrated Assessment should not
be among those indicators that can cause any hazard or the one indicator that is performed
poorly where there is room for improvement
11 | P a g e
1 During assessment trainees with special needs (eg people with disability) should be
assisted accordingly
2 Deputy School Manager in-charge of Studies Class Teacher and Trainer should consider
the status (competentnot yet competent) of trainees before delivering the next module
with pre-requisites
3 Respect of flowchart particularly in considering the delivery of modules which has
prerequisite of a followingsubsequent module is considered in issuing TVET certificate
otherwise other modules can be given anytime
4 All evidences during assessment (eg quiz checklist forms) should have a written form
that is compiled in the Trainer (source) and Trainee (result) portfolio Portfolio is the
responsibility of School Class Teacher and Trainees It should be given to trainees after
certification
5 Industrial Attachment Program (IAP)
- All Trainees should finish and declared competent on all modules before taking IAP
module
- Trainees should finish and declared competent on the 30 hours content of IAP
module written in the curriculum before they go to workplace or industry
- The school should organize visit for all trainees in the workplace or industry to
confirm and assist IAP especially in filling up the logbook
- An interview to the trainee should be conducted in the school after the IAP has
been completed and should be documented in the trainee portfolio
- All completed logbooks should be part of the trainee portfolio
12 | P a g e
C C M O L 0 0 1 - OCCUPATION AND LEARNING PROCESS
CCMOL001 Describe the occupation and learning process
RTQF Level All Learning hours
Credits 3 30
Sector All
Sub-sector All
Issue date September 2014
Purpose statement
This module is covered first in all qualifications It allows the learner to get to know the other
participants to the training programme and to understand himselfherself as part of a team
Also the trainee will develop a comprehensive and clear vision of the occupation and the
training programme The module will allow the participant to avoid mistakes of career guidance
and confirm or deny hisher choice from the start The training and learning methods are
presented to the learner This approach encourages greater motivation and subsequently a
better integration of various learning
13 | P a g e
Learning assumed to be in place
Not applicable
Elements of competence and performance criteria
Learning units describe the essential outcomes of a competence
Performance criteria describe the required performance needed to demonstrate achievement
of the learning unit
By the end of the module the trainee will be able to
Elements of competence Performance criteria
1 Participate as part of a team and respect the rules of the training environment
11 Proper introduction of oneself 12 Appropriate integration in team 13 Appropriate participation in setting rules and adhere
to them
2 Explain the occupation and learning process
21 Proper description of the mainmajor elements of occupation
22 Adequate explanation about the onersquos qualification
3 Respect the facilitation and apply learning methods
31Proper engagement in active and participatory learning methods
31 Adequate description of the assessment procedures
4 Develop personal plans based on self-assessment practices
41 Proper identification of values skills and interests 42 Proper assessment of values skills and interests 43 Correct Setting of goals 44 Proper development of plans in order to reach the set
goals 45 Proper assessment of onersquos learning style 46 Adequate identification of learning strategies
14 | P a g e
LU 1 Participate as part of a team and respect the rules of the training environment
1
Learning Outcomes
1 Introduce oneself and get to know one another 2 Integrate in team 3 Participate in setting rules and adhere to them
6 Hours
Learning Outcome11 Introduce oneself and get to know one another
Introductions
Expectations about the training
o Introduction o Game o Presentation of traineesrsquo
expectations
- Trainer manual
Formative Assessment 11
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
ypes of evidence Portfolio assessment tools
Performance criterion
Proper introduction of oneself
Resources Learning activities Content
15 | P a g e
Checklist Score
Yes No
Observation
Learning Outcome 12 Integrate in team
Working as a team
Building trust
o Games o Group discussions
- Trainer manual
Formative Assessment 12
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Types of evidence Portfolio assessment tools
Checklist Score
Yes No
Observation
Performance criterion
Appropriate integration in team
Resources Learning activities Content
16 | P a g e
Learning Outcome 13 Participate in setting rules and adhere to them
Rules of the classroom
Group responsibilities
o Brainstorming o Discussions o Assign class tasks
- Trainer manual
Formative Assessment 13
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Types of evidence Portfolio assessment tools
Checklist Score
Yes No
Observation
Performance criterion
Appropriate participation in setting rules and adhere to them
Resources Learning activities Content
17 | P a g e
LU 2 Explain the occupation and learning process
2
Learning Outcomes
1 Describe the mainmajor elements of occupation 2 Explain about the onersquos qualification
12 Hours
Learning Outcome 21 Describe the mainmajor elements of occupation
Characteristics of the occupation
Place of the occupation in the sector
The impactimportance of the occupation in economic development
Working conditions
o Group discussion o Personal research o Visit of a business in
the neighborhood
- Pictures of people in working situation
- Documents describing the occupation
- Documents describing the sector
Formative Assessment 21
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Types of evidence Portfolio assessment tools
Performance criterion
Proper description of the mainmajor elements of occupation
Resources Learning activities Content
18 | P a g e
Checklist Score
Yes No
Observation
Learning Outcome 22 Explain about the onersquos qualification
Rationale of the qualification
Content of the training programme (modules)
Duration Flowchart
Pathways (exit level amp further learning)
Presentation of the timetable
Presentation of the classrooms and workshops
o Presentation by the teacher
o Research o Visits of the premises
of the school
- Overview of the training programme
- Testimonies of people performing the occupation
- School year calendar - Timetable
Formative Assessment 22
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Types of evidence Portfolio assessment tools
Checklist Score
Yes No
Performance criterion
Adequate explanation about the onersquos qualification
Resources Learning activities Content
19 | P a g e
Observation
20 | P a g e
LU 3 Respect the facilitation and apply learning methods
3
Learning Outcomes
1 Engage in active and participatory learning methods 2 Describe the assessment procedures
2 Hours
Learning Outcome 31 Engage in active and participatory learning methods
Overview of the active and participatory teaching and learning methods
Experiential learning cycle
o Experience sharing o Presentation by the
trainer
- Trainer manual
Formative Assessment 31
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Types of evidence Portfolio assessment tools
Checklist Score
Yes No
Performance criterion
Proper engagement in active and participatory learning methods
Resources Learning activities Content
21 | P a g e
Observation
Learning Outcome 32 Describe the assessment procedures
Assessment procedures Timing Assessorsverifiers Assessment tools (portfolio
amp integrated situation)
o Presentation by the trainer
- Assessment manual
Formative Assessment 32
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Types of evidence Portfolio assessment tools
Checklist Score
Yes No
Observation
Performance criterion
Adequate description of the assessment procedures
Resources Learning activities Content
22 | P a g e
LU 4 Develop personal plans based on self-assessment practices
4
Learning Outcomes
1 Identify values skills and interests 2 Assess values skills and interests 3 Set goals 4 Develop plans 5 Assess onersquos learning style
10 Hours
Learning Outcome 41 Identify values skills and interests
Values skills and interests
Relating values skills and interests to the workplace
o -
Formative Assessment 41
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Types of evidence Portfolio assessment tools
Performance criterion
Proper identification of values skills and interests
Resources Learning activities Content
23 | P a g e
Checklist Score
Yes No
Observation
Learning Outcome 42 Assess values skills and interests
Skills amp qualities assessment
Acceptance of diversity self-esteem amp confidence
o Individual work o Exercise on we are all unique
- individual assessment checklist
Formative Assessment 42
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Types of evidence Portfolio assessment tools
Checklist Score
Yes No
Observation
Performance criterion
Proper assessment of values skills and interests
Resources Learning activities Content
24 | P a g e
Learning Outcome 43 Set goals
SMART goals
Identification of goals Short term Long term
Process for setting and achieving goals
Identifying steps Time frame Resources
o Group work o Tree drawing amp interpretation o Discussion about displayed
pictures on setting amp achieving goals
o Exercises on developing SMART goals
o Practical exercises on developing personal plans
- Trainer manual
Formative Assessment 43
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Types of evidence Portfolio assessment tools
Checklist Score
Yes No
Observation
Performance criterion
Correct Setting of goals
Resources Learning activities Content
25 | P a g e
Learning Outcome 44 Develop plans
SMART goals
Identification of goals Short term Long term
Process for setting and achieving goals
Identifying steps Time frame Resources
o Group work o Tree drawing amp interpretation o Discussion about displayed
pictures on setting amp achieving goals
o Exercises on developing SMART goals
o Practical exercises on developing personal plans
- Trainer manual
Formative Assessment 44
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Types of evidence Portfolio assessment tools
Checklist Score
Yes No
Observation
Performance criterion
Proper development of plans in order to reach the set goals
Resources Learning activities Content
26 | P a g e
Learning Outcome 45 Assess onersquos learning style
Types of learning styles
Determining onersquos preferred way of learning
Strategies for using onersquos learning style in workplaceschool
o Paper folding activities o Completing self-assessment
learning style o Scenario based activities
- Trainer manual
Formative Assessment 45
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Types of evidence Portfolio assessment tools
Checklist Score
Yes No
Observation
Learning Outcome 46 Identify learning strategies
o -
Resources Learning activities Content
Performance criterion
Proper assessment of onersquos learning style
Resources Learning activities Content
27 | P a g e
Formative Assessment 46
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Types of evidence Portfolio assessment tools
Checklist Score
Yes No
Observation
Reference books
1 Work Readiness Training Programme ndash Trainerrsquos Manual Akazi Kanoze ndash Youth Livelihoods Project
2 Work Readiness Training Programme ndash Participantrsquos Manual Akazi Kanoze ndash Youth Livelihoods Project
Performance criterion
Adequate identification of learning strategies
28 | P a g e
C C M M S 5 0 1 - MONITORING OF OCCUPATIONAL SHE AT WORKPLACE
CCMMS501 Monitor occupational SHE best practices
REQF Level 5 Learning hours
Credits 3 30
Sector All
Sub-sector All
Issue date November 2017
Purpose statement
This module describes the skills knowledge and attitudes required to perform OSHE monitoring
systems taken as instruments used for measurement and analysis in the area of occupational
safety and health They are commonly used to inform and guide government policy Typically
these systems are used to give an indication of the number of work accidents or occupational
diseases or they might record information about places of work or about the activities of the
organizations involved in ensuring good working conditions Moreover the module describes
the skills knowledge and attitudes required to monitor occupational safety health and security
policies and procedures Finally the learner learns how to advice and train all employees on
health and safety matters
29 | P a g e
Learning assumed to be in place
Not applicable
Elements of competence and performance criteria
Learning units describe the essential outcomes of a competence
Performance criteria describe the required performance needed to demonstrate achievement
of the learning unit
By the end of the module the trainee will be able to
Elements of competence Performance criteria
1 Conduct OSHE ( occupational safety
and health) monitoring
11 Proper checking of application of OSHE policies
procedures and regulations
12 Proper monitoring of the use of PPEs
13 Proper monitoring the compliance of OSHE best
practice
2 Collect and analyze occupational
health safety incidents report
21 Proper collection of data regarding OSHE incidents
22 proper analysis of OSHE data collected
23 Adequate elaboration of a compiled incident reports
24 Proper recommendation of safest way to do the job
3 Train all staff on occupational
health and safety matters
31 Appropriate provision of information and instructions
32 Appropriate training to all employees and supervisors
on OSHE standardsregulations
33 Proper evaluation of trained OSHE programs
30 | P a g e
LU 1 Conduct OSH (occupational safety and health) monitoring
1
Learning Outcomes
1 Check if SHE policies procedures and regulations are applied 2 Monitor use of PPEs 3 Monitor compliance of OSHE best practice
10 Hours
Learning Outcome11 Check if SHE policies procedures and regulations are applied
SHE policies in accordance with the discipline
SHE regulations Safety roles of employees
Responsibility of
administration
Incident reporting
Ventilation and air quality
First aid facilities
Hazard control in
workplace
Equipment and machinery
Emergency response plans
SHE standards
Responsibility in working
place
Hazard identification and
risk Control
Making the working area
safe
Personnel protective
o Brainstorming
o Documentary research
o Group discussion
Flipcharts
Markers
Flipcharts stand
Internet
Resources Learning activities Content
31 | P a g e
Formative Assessment 11
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Types of evidence Portfolio assessment tools
Written
Oral
Performance
Multiple choice True or false question Matching Sentence completion Ticking Expose (presentation) Task Checking if OSHE policies procedures and regulations are
applied
Checklist Score
Yes No
OSHE policies are checked
OSHE regulations are checked
OSHE standards are checked
Observation
equipment
Health of employees
Facilities
Reporting of incidents and
accidents
Emergency preparedness
procedures
Performance criterion
Proper checking of application of OSHE policies procedures and regulations
32 | P a g e
Learning Outcome 12 Monitor use of PPEs
Types of PPEs to be used
according to the trade
Physical verification of PPEs
Cleaning and storage of
materials tools and
equipment
o Group discussion
o Practical exercise
Checklist
PPEs
Brushes
Store
Shelter
Shelves
Pen
Formative Assessment 12
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Types of evidence Portfolio assessment tools
Written
Oral
Performance
Multiple choice True or false question Matching Sentence completion Ticking Expose (presentation) Task Monitoring the use of PPEs
Checklist Score
Yes No
List of PPEs to be used according to the trade is checked
Physical verification of PPEs is done
Cleaning and storage of materials tools and equipments are checked
Observation
Performance criterion
Proper monitoring of the use of PPEs
Resources Learning activities Content
33 | P a g e
Learning Outcome 13 Monitor compliance of OSHE best practice
OSHE best practice
regulations
standards
Standards checklist to be
evaluated according to the
specific trade
o Brainstorming o Group discussion o Group work
Formative Assessment 13
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Types of evidence Portfolio assessment tools
Written
Oral
Performance
Multiple choice True or false question Matching Sentence completion Ticking Expose (presentation) Task Monitoring the compliance of OSHE best practice
Checklist Score
Yes No
OSHE best practices are checked
List of standards to be evaluated according to the specific trade is checked
Observation
Performance criterion
Proper monitoring the compliance of OSHE best practice
Resources Learning activities Content
34 | P a g e
LU 2 Collect and analyze Occupational health safety incidents report
2
Learning Outcomes
1 Collect data regarding OSHE incidents 2 Analyze OSHE data collected 3 Elaborate compiled incident reports 4 Recommend safest way to do the job
10 Hours
Learning Outcome 21 Collect data regarding OSHE incidents
Steps of data collection o Consulting of incident
report documents o Talk to people involved or
witnesses to the event o Site visit
Categories of incidents Major accident
fatal permanent injury
Minor accident (injuries) Near miss
o Small group discussions o Pair discussion o Brainstorming
- Reference books - Internet - Hand-outs - Didactic materials
Formative Assessment 21
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Performance criterion
Proper collection of data regarding OSHE incidents
Resources Learning activities Content
35 | P a g e
Types of evidence Portfolio assessment tools
Written
Oral
Performance
Multiple choice True or false question Matching Sentence completion Ticking Expose (presentation) Task Collecting data regarding OSHE incidents in working area
Checklist Score
Yes No
Steps of data collection are followed
Categories of incidents are identified
Observation
Learning Outcome 22 Analyze OSHE data collected
Root and causes of incident Poor management
laziness stupidity forgetfulness negligence ignorance
Influencing factors associated with the work
environment individual physical abilities
organization and its management
system Overload Poor procedures Inadequate training Low motivation
Impact of incidents Social impact
loss of manpower
o Small group discussions o Pair discussion o Brainstorming
- Reference books - Internet - Hand-outs - Didactic materials
Resources Learning activities Content
36 | P a g e
medical expenses Economic impact
poor production closer of the
company compensation repairs
Physical effects permanent injuries loss of ability to
handle materials persistent pain headaches
Psychological effects anxiety depression
Formative Assessment 22
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Types of evidence Portfolio assessment tools
Written
Oral
Performance
Multiple choice True or false question Matching Sentence completion Ticking Expose (presentation) Task Analyzing the OSHE data collected
Checklist Score
Yes No
Identification of root and causes of incident
Identification of impact of incidents
Observation
Performance criterion
Proper analysis of OSHE data collected
37 | P a g e
Learning Outcome 2 3 Elaborate compiled incident reports
Type of incident reports Monthly report Quarterly report Annual report
Categories of incidents Major accident
fatal permanent injury
Minor accident (injuries) Near miss
Template of incidents
o Small group discussions o Pair discussion o Brainstorming
- Reference books - Internet - Hand-outs - Didactic materials
Formative Assessment 23
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Types of evidence Portfolio assessment tools
Written
Oral
Performance
Multiple choice True or false question Matching Sentence completion Ticking Expose (presentation) Task Elaborating a compiled incident reports
Checklist Score
Yes No
Types of incident reports are identified
Categories of incidents are identified
Template of incidents is well filled
Performance criterion
Adequate elaboration of a compiled incident reports
Resources Learning activities Content
38 | P a g e
Observation
Learning Outcome 2 4 Recommend safest way to do the job
Use of PPEs
Emergency preparedness procedures
hazard identification and risk control
making the working area safe
reporting of incidents and accidents
Training of employees
o Small group discussions o Pair discussion o Brainstorming
- Reference books - Internet - Hand-outs - Didactic materials
Formative Assessment 24
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Types of evidence Portfolio assessment tools
Written
Oral
Performance
Multiple choice True or false question Matching Sentence completion Ticking Expose (presentation) Task Recommending the safest way to do the job
Performance criterion
Proper recommendation of safest way to do the job
Resources Learning activities Content
39 | P a g e
Checklist Score
Yes No
Use of adequate PPEs is recommended
Emergency Preparedness Procedures is recommended
Hazard Identification And Risk Control is recommended
Making The Working Area Safe is recommended
Reporting Of Incidents And Accidents is recommended
Training of employees is recommended
Observation
40 | P a g e
LU 3 Train all staff on occupational health and safety matters
3
Learning Outcomes
1 Provide information and instructions 2 Train all employees and supervisors on OSHE
standardsregulations 3 Evaluate trained OSHE programs
10 Hours
Learning Outcome 31 Provide information and instructions
Brief description of
An occupational health and safety
(OHampS) program
A policy statement
The program elements
Individual responsibility
Joint occupational health and
safety committee
Health and safety rules
Correct work procedures
Employee orientation
Training
Workplace inspections
Reporting and investigating
accidentsincidents
Emergency procedures
Medical and first aid
Health and safety promotion
Workplace specific items
Responsibilities of the staff
Responsibilities of workers
o Brainstorming
o Group work
o Discussion
- Reference books
- Internet
- Hand-outs
- Stories and
pictures
Resources Learning activities Content
41 | P a g e
Using personal protection
and safety equipment as
required by the employer
Following safe work
procedures
Knowing and complying with
all regulations
Reporting any injury or
illness immediately
Reporting unsafe acts and
unsafe conditions
Participating in joint health
and safety committees or as
the representative
Responsibilities of supervisor
Instructing workers to
follow safe work practices
Enforcing health and safety
regulations
Correcting unsafe acts and
unsafe conditions
Ensuring that only
authorized adequately
trained workers operate
equipment
Reporting and investigating
all accidentsincidents
Inspecting own area and
taking remedial action to
minimize or eliminate
hazards
Ensuring equipment is
properly maintained
Promoting safety
awareness in workers
Responsibilities of management
Providing a safe and healthful
workplace
Establishing and maintaining a
health and safety program
Ensuring workers are trained
42 | P a g e
or certified as required
Reporting accidentsincidents
and cases of occupational
disease to the appropriate
authority
Providing medical and first aid
facilities
Ensuring personal protective
equipment is available
Providing workers with health
and safety information
Supporting supervisors in their
health and safety activities
Evaluating health and safety
performance of supervisors
Formative Assessment 31
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Types of evidence Portfolio assessment tools
Written
Oral
Performance
Multiple choice True or false question Matching Sentence completion Ticking Expose (presentation) Task Providing information and instructions on occupational health
and safety matters
Performance criterion
Appropriate provision of information and instructions
43 | P a g e
Checklist Score
Yes No
A brief description of an occupational health and safety (OHampS) program is provided
A brief description of A policy statement is provided
A brief description of the program elements is provided
Responsibilities of the staff are described (workers supervisor Management staff)
Observation
Learning Outcome 32 Train all employees and supervisors on OSHE standardsregulations
Training on SHE regulations
Safety roles of employees
Responsibility of administration
Incident reporting
Ventilation and air quality
First aid facilities
Hazard control in workplace
Equipment and machinery
Emergency response plans
Training on SHE standards
Responsibility in working place
Hazard identification and risk
control
Making the working area safe
Personnel protective
equipment
Health of employees
Facilities
Reporting of incidents and
accidents
Emergency preparedness
Procedures
o Brainstorming
o Group work
o Discussion
- Reference
books
- Internet
- Hand-outs
- Stories and
pictures
Resources Learning activities Content
44 | P a g e
Formative Assessment 32
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Types of evidence Portfolio assessment tools
Written
Oral
Performance
Multiple choice True or false question Matching Sentence completion Ticking Expose (presentation) Task Providing information on OSHE standardsregulations
Checklist Score
Yes No
A brief description of SHE regulations is provided
A brief description of SHE standards is provided
Observation
Learning Outcome 33 Evaluate trained OSHE programs
Evaluation forms
Learning assessment Questions and responses topic of discussion
Training impact assessment
o Brainstorming o Group work o Discussion
- Reference books - Internet - Hand-outs - Stories and
pictures
Resources Learning activities Content
Performance criterion
Appropriate training to all employees and supervisors on OSHE
standardsregulations
45 | P a g e
Formative Assessment 33
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Types of evidence Portfolio assessment tools
Written
Oral
Performance
Multiple choice True or false question Matching Sentence completion Ticking Expose (presentation) Task Evaluating trained OSHE program
Checklist Score
Yes No
Evaluation forms are well developed
Learning assessment (Questions and responses topic of discussionhellip) is well developed
Training impact assessment is well developed
Observation
Reference 1 Occupational Risk Control Predicting and Preventing the Unwanted by VinerDerek ISBN
9781472419712 Publication Date 2015
2 OSHA General Industry regulations Book 29 CFR 1910 Paperback- July12014 y MANCOMM Inc
(Author Editor)
3 OHampS a management guide by Richard Archer Kerry Borthwick Susanne Tepe Publication
Date 2009
4 GBasic OHampS Program Elements OSH Answershtm
5 httpswwwrospacomoccupational-safetyadvicetraining-matters
6 httpswww3tonlinefiincident-reporting
7 httpwwwsafetyuwaeduautopicsplantinspection
8 httpwwwhsegovukstatisticscausdisindexhtm
9 httpswwwccohscaoshanswershsprogramsjob-hazhtml
Performance criterion
Proper evaluation of trained OSHE programs
46 | P a g e
C C M S E 5 0 1 - WORKING IN A SOCIALLY DIVERSE ENVIRONMENT
CCMSE501 Work in a socially diverse environment
REQF Level 5 Learning hours
Credits 3 30
Sector All
Sub-sector All
Issue date October 2017
Purpose statement
This module describes the skills knowledge and attitude required to be able to successfully
work in a socially diverse environment The module will allow the participant to develop ways
of communicating with customers and colleagues from diverse backgrounds and
accommodating cultural differences Furthermore this module will enable the trainee to be
able to identify issues that may cause conflict or misunderstanding in the workplace because of
the cultural differences find ways of resolving them andor referring them to appropriate
individuals or bodies
47 | P a g e
Learning assumed to be in place
Not applicable
Elements of competence and performance criteria
Learning units describe the essential outcomes of a competence
Performance criteria describe the required performance needed to demonstrate achievement
of the learning unit
By the end of the module the trainee will be able to
Elements of competence Performance criteria
1 Communicate with customers and colleagues from diverse backgrounds
11 Adequate Valuing customers and colleagues from different cultural groups and treating them with respect and sensitivity
12 Adequate Taking into consideration cultural differences in all verbal and non-verbal communication and overcoming language barriers
13 Proper obtaining assistance from colleagues reference books or outside organizations when required
2 Address cross-cultural misunderstandings
23 Proper identification of issues that may cause conflict or misunderstanding in the workplace
24 Adequate consideration of possible cultural differences when difficulties or misunderstandings occur
25 Appropriate referring of problems and unresolved issues to the appropriate team leader or supervisor for follow-up
48 | P a g e
LU 1 Communicate with customers and colleagues from diverse backgrounds
1
Learning Outcomes
1 Value customers and colleagues from different cultural groups and treat them with respect and sensitivity
2 Take into consideration cultural differences in all verbal and non-verbal communication and overcome language barriers
3 Obtain assistance from colleagues reference books or outside organisations when required 12 Hours
Learning Outcome11 Value customers and colleagues from different cultural groups and
treat them with respect and sensitivity
Treating different groups effectively forms of address levels of formality or
informality observance of special
religious feasts or other celebratory days
customs beliefs and values Product preferences
o Role play o Individual work o Group discussion o Large group discussion o Brainstorming
- Reference books - Role play scenario - Online materials - Specialised
materials
Formative Assessment 11
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Performance criterion
Adequate Valuing customers and colleagues from different cultural groups and
treating them with respect and sensitivity
Resources Learning activities Content
49 | P a g e
Types of evidence Portfolio assessment tools
Written
Oral
Performance
Multiple choice True or false question Ticking Expose (presentation) Role play
Checklist Score
Yes No
Effective treatment of different groups
Observation
Learning Outcome 12 Take into consideration cultural differences in all verbal and non-
verbal communication and overcome language barriers
Verbal and non-verbal communication varied cultural
interpretation of non-verbal behaviour and gestures
personal grooming including dress and hygiene habits
language spoken language written
Overcoming language barriers meet greet and farewell
customers give simple directions give simple instructions answer simple enquiries prepare for serve and
assist customers describe goods and
services
o Brainstorming o Role play o Individual work
- Reference books - Role play scenario - Online materials
Resources Learning activities Content
50 | P a g e
Formative Assessment 12
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Types of evidence Portfolio assessment tools
Written
Oral
Performance
Multiple choice True or false question Ticking Expose (presentation) Role play
Checklist Score
Yes No
Consideration of cultural differences through verbal and non-verbal communication
Overcoming language barriers
Observation
Learning Outcome 13 Obtain assistance from colleagues reference books or outside
organisations when required
Partnerships for efficient communication interpreter services diplomatic services local cultural
organizations appropriate government
agencies educational institutions Disability advocacy
groups
o Group discussion o Individual work o Large group discussion
- Reference books - Online materials - Specialised materials
Resources Learning activities Content
Performance criterion
Adequate Taking into consideration cultural differences in all verbal and non-
verbal communication and overcoming language barriers
51 | P a g e
Formative Assessment 13
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Types of evidence Portfolio assessment tools
Written
Oral
Multiple choice True or false question Ticking Expose (presentation)
Checklist Score
Yes No
Partnerships for efficient communication
Observation
Performance criterion
Proper obtaining assistance from colleagues reference books or outside
organizations when required
52 | P a g e
LU 2 Address cross-cultural misunderstandings
2
Learning Outcomes
1 Identify issues that may cause conflict or misunderstanding in the workplace
2 Consider possible cultural differences while resolving difficulties or misunderstandings at workplace
3 Referring problems and unresolved issues to the appropriate team leader or supervisor for follow-up 18 Hours
Learning Outcome 21 Identify issues that may cause conflict or misunderstanding in the
workplace
Cultural differences
Causes of conflict race language special needs disabilities gender age roles emotions misinformation misinterpretation values
o Individual work o Group discussion o Large group discussion o Brainstorming
- Reference books - Online materials - Specialised materials
Formative Assessment 21
Performance criterion
Proper identification of issues that may cause conflict or misunderstanding in the
workplace
Resources Learning activities Content
53 | P a g e
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Types of evidence Portfolio assessment tools
Written
Oral
Multiple choice True or false question Ticking Expose (presentation)
Checklist Score
Yes No
Demonstration of knowledge about cultural differences
Identification of issues that may causes conflict at workplace
Observation
Learning Outcome 22 Consider possible cultural differences while resolving difficulties or
misunderstandings at workplace
Settlement of misunderstandings greetings key phrases customs protocol business practices what is done for fun appreciation of cultural difference Avoidance to compromise own
values being accommodating Different Communication Styles Different Attitudes Toward
Conflict Different Approaches to
Completing Task Different Decision-Making Styles Different Attitudes Toward
Disclosure
o Role play o Group discussion o Large group discussion o Individual work
- Reference books
- Role play scenario
- Online materials
- Specialised materials
Resources Learning activities Content
54 | P a g e
Formative Assessment 22
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Types of evidence Portfolio assessment tools
Written
Oral
Performance
Multiple choice True or false question Ticking Expose (presentation) Role play
Checklist Score
Yes No
Settlement of misunderstandings
Observation
Learning Outcome 2 3 Referring problems and unresolved issues to the appropriate team
leader or supervisor for follow-up
Raising issues informal communication informal meeting Mediation formal communication formal writing formal meetings work ethics
o Role play o Individual task o Group work o Large group discussion
- Reference books - Role play scenario - Online materials - Specialised
materials
Resources Learning activities Content
Performance criterion
Adequate consideration of possible cultural differences when difficulties or
misunderstandings occur
55 | P a g e
Formative Assessment 23
The assessor may collect any of the following evidences and make judgements if the performance
criterion has been achieved
Types of evidence Portfolio assessment tools
Written
Oral
Performance
Multiple choice True or false question Ticking Expose (presentation) Role play
Checklist Score
Yes No
Raising issues to the appropriate level at workplace
Observation
Reference books 1 Axtell R E amp Parker Pen Company (1993) Dorsquos and taboos around the world New York
Wiley 2 House R J amp Global Leadership and Organizational Behavior Effectiveness Research Program
(2004) Culture leadership and organizations The GLOBE study of 62 societies Thousand Oaks CA Sage Publications
3 Meyer E (2014) The culture map Breaking through the invisible boundaries of global business Public Affairs
4 Schwartz S (2006) A theory of cultural value orientations Explication and applications Comparative Sociology 5 137-182
Performance criterion
Appropriate referring of problems and unresolved issues to the appropriate
team leader or supervisor for follow-up
56 | P a g e
C C M P E 5 0 1 - PROFESSIONAL ETHICS
CCMPE501 Apply professional ethics
REQF Level 3 Learning hours
Credits 3 30
Sector All
Sub-sector All
Issue date November 2014
Purpose statement
This particular module describes the skills knowledge and attitude required for the trainee to apply
professional conduct at workplace
57 | P a g e
Learning assumed to be in place
Not applicable
Elements of competence and performance criteria
Learning units describe the essential outcomes of a competence
Performance criteria describe the required performance needed to demonstrate achievement
of the learning unit
By the end of the module the trainee will be able to
Elements of competence Performance criteria
1 Apply human values 11 Adequate valuation of human right 12 Adequate promotion of integrity 13 Convenient valuation of time 14 Careful variety of moral issues
2 Respect engineering ethics 21 Appropriate application of rules and regulations of the work
22 Adequate application of credible management of the work
23 Adequate team spirit at the work
3 Apply safety 31 Proper risk analysis 32 Convenient personal safety precautions 33 Adequate respect of hygienic rules
58 | P a g e
LU 1 Apply human values
1
Learning Outcomes
1 Valuate human right 2 Promote integrity 3 Valuate time 4 Analyse variety of moral issues
7 Hours
Learning Outcome11 Valuate human right
Human Right Issues Privacy Independence Security Right to vote Medication Education Employment Promotion Leave( Holydays)
Intellectual Property Right
Confidentiality
o Brainstorming on Human Right Issues Intellectual Property Right and Confidentiality
o Group Discussion on Human Right Issues Intellectual Property Right and Confidentiality
o Demonstration by video Picture of Human right issues
- Books - World Health
Organization Reports - Notebook - Pen - Workshop - Whiteboard Black board - Marker pen - Chalks - Projector - Pictures - Computer
Formative Assessment 11
Performance criterion
Adequate valuation of human right
Resources Learning activities Content
59 | P a g e
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Multiple choice exercises
Essay
Matching exercise Exercises
True or false questioning
Sentence completion
Checklist Score
Yes No
Privacy
Independence
Security
Right to vote
Medication
Education
Employment
Promotion
Leave( Holydays)
Observation
Learning Outcome 12 Promote integrity
Civic Virtues Tax Compliance Environmental Protection Self reliance Honesty
Respect for others
o Brainstorming on Civic Virtues o Group Discussion on Civic Virtues o Role play on Civic Virtues o Sketches on Civic Virtues o Site visit on environmentally
Protected areas
- Books - Environmental reports
( National and International)
- Notebook - Pen - Workshop - Whiteboard Black
board
Resources Learning activities Content
60 | P a g e
- Marker pen - Chalks - Projector - Pictures - Computer
Formative Assessment 12
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Multiple choice exercises
Essay
Merging Exercises
True or false questioning
Sentence completion
Checklist Score
Yes No
Tax Compliance
Environmental Protection
Self-reliance
Honesty
Observation
Performance criterion
Adequate promotion of integrity
61 | P a g e
Learning Outcome 13 Valuate time
Preparation of Agenda Agenda of Meeting Personal Agenda
o Brainstorming on preparation of Agenda
o Group Discussion on preparation of Agenda
o Practical exercise on preparation of Agenda
- Books - Agenda of some meetings - Personal Agenda - Notebook - Pen Pencil - Workshop - Whiteboard Black board - Marker pen - Chalks - Projector - Pictures - Computer
Formative Assessment 13
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Multiple choice exercises
Essay
Merging Exercises
True or false questioning
Sentence completion
Checklist Score
Yes No
Agenda of Meeting
Personal Agenda
Observation
Performance criterion
Convenient valuation of time
Resources Learning activities Content
62 | P a g e
Learning Outcome 14 Analyse variety of moral issues
Reason of Behaving Unethically
Resource Crunch Opportunity Attitude
o Brainstorming on Reason of Behaving Unethically
o Group Discussion on Reason of Behaving Unethically
- Books - Chocks - Blackboard
Formative Assessment 14
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Multiple choice exercises
Essay
Merging Exercises
True or false questioning
Sentence completion
Checklist Score
Yes No
Resource Crunch
Opportunity
Attitude
Observation
Performance criterion
Careful analysis of variety of moral issues
Resources Learning activities Content
63 | P a g e
LU 2 Respect engineering ethics
2
Learning Outcomes
1 Apply rules and regulations of the work 2 Apply credible management of the work 3 Work with team spirit
15 Hours
Learning Outcome 21 Apply rules and regulations of the work
Different Professional rules and regulations Public Building
regulations Human Settlement
Policies
Labor Code National International
o Brainstorming on Professional rules and regulations and Labor Code
o Group Discussion on Professional rules and regulations and Labor Code
o Demonstration by video on Professional rules and regulations and Labor Code
- Books - Notebook - Pen - Workshop - Whiteboard Black board - Marker pen - Chalks - Projector - Pictures - Computer
Formative Assessment 21
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Performance criterion
Appropriate application of rules and regulations of the work
Resources Learning activities Content
64 | P a g e
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Multiple choice exercises
Essay
Merging Exercises
True or false questioning
Sentence completion
Checklist Score
Yes No
Public Building regulations
Human Settlement Policies
Observation
Learning Outcome 22 Apply credible management of the work
Ethical theories about Right Action Utilitarian Theory Duty Ethics The virtue Theory Self- realization ethics Justice (Fairness) theory
o Brainstorming on ethical theories about Right Action
o Group Discussion on ethical theories about Right Action
- Books - Notebook - Pen - Workshop - Whiteboard Black
board - Marker pen - Chalks - Projector - Computer
Formative Assessment 22
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Performance criterion
Adequate application of credible management of the work
Resources Learning activities Content
65 | P a g e
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Multiple choice exercises
Essay
Merging Exercises
True or false questioning
Sentence completion
Checklist Score
Yes No
Utilitarian Theory
Duty Ethics
The virtue Theory
Self- realization ethics
Justice (Fairness) theory
Observation
Learning Outcome 2 3 Work with team spirit
Cooperation
Empathy Understanding Others Service Orientation Uplift others Leveraging diversity Political awareness
o Brainstorming on cooperation and empathy
o Group Discussion on cooperation and empathy
- Books - Notebook - Pen - Workshop - Whiteboard
Black board - Marker pen - Chalks - Projector - Computer
Formative Assessment 23
Performance criterion
Adequate team spirit at the work
Resources Learning activities Content
66 | P a g e
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Multiple choice exercises
Essay
Merging Exercises
True or false questioning
Sentence completion
Checklist Score
Yes No
Understanding Others
Service Orientation
Uplift others
Leveraging diversity
Political awareness
Observation
67 | P a g e
LU 3 Apply safety
3
Learning Outcomes
1 Analyse risk 2 Apply personal safety precautions 3 Respect hygienic rules
8 Hours
Learning Outcome 31 Analyse risk
Analytical Methods for Risk Analysis Scenario Analysis Failure Mode and Effect Analysis Fault-tree Analysis Event-tree Analysis Human Error
o Brainstorming on analytical Methods for Risk Analysis
o Group Discussion on analytical Methods for Risk Analysis
- Books - Notebook - Pen - Workshop - Whiteboard Black
board - Marker pen - Chalks - Projector - Computer
Formative Assessment 31
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Performance criterion
Proper risk analysis
Resources Learning activities Content
68 | P a g e
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Multiple choice exercises
Essay
Merging Exercises
True or false questioning
Sentence completion
Checklist Score
Yes No
Scenario Analysis
Failure Mode and Effect Analysis
Fault-tree Analysis
Event-tree Analysis
Human Error
Observation
Learning Outcome 32 Apply personal safety precautions
Safety and Risk
Saving Endangered Lives ( Occupational hazards)
Safe Exit
o Brainstorming on Application of personal safety precautions
o Group Discussion on Application of personal safety precautions
- Books - Notebook - Pen - Workshop - Whiteboard
Black board - Marker pen - Chalks - Projector - Computer
Formative Assessment 32
Resources Learning activities Content
69 | P a g e
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written
evidence
Oral evidence
Multiple choice exercises
Essay
Merging Exercises
True or false questioning
Sentence completion
Checklist Score
Yes No
Observation
Learning Outcome 33 Respect hygienic rules
Maintenance of Hygiene
Importance of PPE
o Brainstorming on Maintenance of Hygiene and Importance of PPE
o Group discussion on Maintenance of Hygiene and Importance of PPE
- Books - Notebook - Pen - Workshop - Whiteboard
Black board - Marker pen - Chalks - Projector - Computer
Resources Learning activities Content
Performance criterion
Convenient personal safety precautions
70 | P a g e
Formative Assessment 33
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Multiple choice exercises
Essay
Merging Exercises
True or false questioning
Sentence completion
Checklist Score
Yes No
Maintenance of Hygiene
Observation
Reference books
1 RSNaagarazan 2006 Professional Ethics and Human Values NEW AGE INTERNATIONAL
PUBLISHERS India
2 GordanaDodig-Crnkovic 2004 Professional Ethics in Science and EngineeringDEPARTMENT OF
COMPUTER SCIENCE AND ENGINEERINGMAumlLARDALEN UNIVERSITY
3 Vee C and Skitmore RM (2003) Professional ethics in the construction industry Engineering
Construction and Architectural Management 10(2)pp 117-127 Copyright 2003 Emerald
4 AAT Code of Professional Ethics ndash Version 20 January 2014
Performance criterion
Adequate respect of hygienic rules
71 | P a g e
C C M B O 5 0 1 - BUSINESS ORGANISATION
CCMBO501 Organize a business
REQF Level 5 Learning hours
Credits 3 30
Sector All
Sub-sector All
Issue date November 2017
Purpose statement
This module covers the skills knowledge and attitude to organize a business which is linked to
organizational strategic outcomes and facilitates the achievement of service delivery The module will
allow the learner to identify activities to be accomplished before real business operations create a
productive working environment run real business operations and monitor and evaluate the business
72 | P a g e
Learning assumed to be in place
Business plan development
Elements of competence and performance criteria
Learning units describe the essential outcomes of a competence
Performance criteria describe the required performance needed to demonstrate achievement
of the learning unit
By the end of the module the trainee will be able to
Elements of competence Performance criteria
1 Identify activities to be accomplished
before real business operations
11 Proper verification of business start-up
requirements
12 Accurate recruiting of employees in line with task
requirements
13 Effective performing purchasing of business
requirements in line with business plan
2 Create a productive working
environment
21 Accurate setting business ethical conduct
22 Effective assigning of responsibilities in accordance
with organisation structure
23 Permanent matching personal characteristics with
business requirements
24 Proper maintain good relationship with customers
and suppliers
3 Run real business operations 31 Proper setting of short-term business goals
32 Accurate optimizing the utilization of available
resources
33 Regular employing targeted promotional and
marketing campaigns
4 Monitor and evaluate the business 41 Clear preparation of a daily report of business
activities
42 Regular organization of employeersquos meeting in
accordance with customerrsquos inquiries and needs
43 Regular consultation of business plan
73 | P a g e
LU 1 Identify activities to be accomplished for real business operations
1
Learning Outcomes
4 Verify business start-up requirements 5 Recruit employees in line with task requirements 6 Perform purchasing of business requirements in line with business
plan
5 Hours
Learning Outcome11 Verify business start-up requirements
Meaning of business requirements
Steps of business requirements estimation
Business location Working place
layout Office equipment Office furniture
Raw materials for initial storage Production
equipment and machinery
Production consumables
Start-up finances Quantity of financial
needs Sources finances Allocation of
o Brainstorming o Questions and answers o Story telling o Problem solving o Role play o Practical exercise
- Flipchart - Marker pen - Internet - Reference books - Case studies - Scenarios - Post note
Resources Learning activities Content
74 | P a g e
finance resources
Formative Assessment 11
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Product evidence
Essayampcase studies True or false question A produced start up plan
Checklist Score
Yes No
IndicatorBusiness requirements are well discussed
IndicatorSteps of business requirements estimation are well enumerated
IndicatorBusiness location is well identified
Working place layout is well done
Office equipment is well prepared
Office furniture is well prepared
IndicatorRaw materials for initial storage are well identified
Production equipment and machinery are well identified
Production consumables are well identified
IndicatorStart-up finances are well worked-out
Quantity of financial needs are well estimated
Sources finances are well identified
Allocation of finance resources is well done
Observation
Performance criterion
Proper verification of business start-up requirements
75 | P a g e
Learning Outcome 12Recruit employees in line with task requirements
Meaning of employee recruitment
Functions of employeesrsquo recruitment Job design and
development Identifying and seeking
candidates Receiving and tracking
applicants Reference and
background checks Testing Interview Evaluation and hiring
Principles of strategic employee recruitment
Factors influencing employeesrsquo recruitment Internal factors
Budget constraints Expected or trend of
employee separations Production levels Sales increases or
decreases Global expansion plans
External factors
Changes in technology Changes in laws Unemployment rates Shifts in population Shifts in urban
suburban and rural areas
Competition
Recruitment process Staffing plans and
forecasting Write the job description
Brainstorming Questions and answers Story telling Problem solving
Flipchart Marker pens Pens Internet Reference books Case studies Scenarios Employee recruitment template
Resources Learning activities Content
76 | P a g e
and job specifications Confirm job analysis Have a bidding system to
recruit and review internal candidate qualifications for possible promotions
Determine the best recruitment strategies for the position
Implement a recruiting strategy
Formative Assessment 12
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Oral evidence
Product evidence
Observation checklist Number of employees recruited
Checklist Score
Yes No
IndicatorEmployee recruitment is well discussed
IndicatorFunctions of employeesrsquo recruitment are well discussed
Job design and development is well done
Identifying and seeking candidates is well done
Receiving and tracking applicants is well done
Reference and background checks are well done
Testing is well done
Interview is well conducted
Evaluation and hiring is well done
Performance criterion
Accurate recruiting of employees in line with task requirements
77 | P a g e
Indicator Principles of strategic employee recruitment are well applied
Indicator Factors influencing employeersquos recruitment are well identified
Internal factors are well considered
External factors are well applied
Indicator Recruitment process is well done
Staffing plans and forecasting are well done
Job description and job specifications are well described
Job analysis is well confirmed
Bidding system to recruit and review internal candidate qualifications for possible promotions are well done
Best recruitment strategies for the position is well determined
Recruiting strategy is appropriately implemented
Observation
Learning Outcome 13 Perform purchasing of business requirements in line with business plan
Meaning of purchasing
Purpose of purchasing
Types of purchasing Centralised purchasing Decentralised purchasing
Principles of purchasing Right price Right quality Right quantity Right time Right place
Purchasing procedures Meaning Steps involved in
purchasing procedures
Documents used in purchasing procedures Material requisition form Inquiry Reply Purchase order Advice note
o Brainstorming o Questions and answers o Story telling o Problem solving
- Flipchart - Marker pens - Pens - Internet - Reference books - Case studies - Scenarios - Template of documents
used in purchasing process
Resources Learning activities Content
78 | P a g e
Delivery note Invoice Credit status inquiry Debit note Credit note Receipt Statement of account
Meaning of suppliers
Factors influencing choice of effective suppliers
Formative Assessment 13
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Multiple choice exercises Essayamp Case studies True or false questioning Sentence completion
Performance criterion
Effective performing purchasing of business requirements in line with business
plan
79 | P a g e
Checklist Score
Yes
No
IndicatorPurchasing is well discussed
IndicatorPurpose of purchasing is well identified
IndicatorTypes of purchasing are well identified
Centralised purchasing is well discussed
Decentralised purchasing is well discussed
IndicatorPrinciples of purchasing are well identified
Price is well determined
Quality is well identified
Quantity is well identified
Time is well determined
Place is well chosen
IndicatorPurchasing procedures are well applied
Purchasing procedures are well discussed
Steps involved in purchasing procedures are well stated
IndicatorDocuments used in purchasing procedures are well prepared
Material requisition form is well prepared
Inquiry is well done
Reply document is well prepared
Purchase order is well prepared
Advice note is well prepared
IndicatorMeaning of suppliers is well discussed
IndicatorDocuments used in purchasing procedures are well prepared
Observation
80 | P a g e
LU 2 Create a productive working environment
2
Learning Outcomes
1 Set business ethical conduct 2 Assign responsibilities in accordance with organization structure 3 Match personal characteristics with business requirements 4 Maintain good relationship with customers and suppliers
7 Hours
Learning Outcome 21 Set business ethical conduct
Define term ethical conduct
Objectives of ethical conduct in a business
Rules and regulations of the business Positive attitude
required to business members
sanctions proposed by the law in business
Types of unethical behaviour in a business Mistreating Employees Financial Misconduct Misrepresentation
Techniques of encouraging a positive ethical behaviour in business Rewards Expectations Training Policies
Ways to address unethical
o Oral presentation o Brainstorming o Questions and answers o Practical exercise
˗ Flipchart ˗ Marker pen ˗ Pen ˗ Internet ˗ Reference books ˗ Case studies ˗ Business plan
templateIncluding questions that guiding trainee to write a business plan
Resources Learning activities Content
81 | P a g e
behaviour at the workplace
Methods of handling unethical conduct in business
Importance ofpositive ethical conduct in the business
Formative Assessment 21
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Multiple choice exercises Essayamp Cases study True or false questioning Sentence completion
Problem solving Observation checklist
Checklist Score
Yes No
Indicator Ethical conduct is well defined
Indicator Objectives of ethical conduct in a business are well discussed
IndicatorRules and regulations of the business are stated
Positive attitude required to business members are well applied
Sanctions proposed by the law in business are well applied
IndicatorTypes of unethical behavior in a business are well discussed
Mistreating Employees is well discussed
Financial Misconduct is well discussed
Misrepresentation is well discussed
Performance criterion
Accurate setting business ethical conduct
82 | P a g e
IndicatorTechniques of encouraging a positive ethical behavior in business are well discussed
Rewards are well discussed
Expectations are well discussed
Training is well discussed
Policies are well discussed
Indicator Ways to address unethical behavior at the workplace are well discussed
Indicator Methods of handling unethical conduct in business are well identified
Indicator Importance of positive ethical conduct in the business is well discussed
Observation
Learning Outcome 22 Assign responsibilities in accordance with organisation structure
Meaning of responsibilities assignment in business
Attribution of responsibilities Estimation of volume
of task Determination of
taskrsquos requirements Allowing time to the
volume of task
Responsibility assignment matrix RAC (Responsible
Accountable Consulted and Informed)
o Oral presentation o Brainstorming o Questions and answers o Practical exercise
˗ Flipchart ˗ Marker pen ˗ Pen ˗ Internet ˗ Reference books ˗ Case studies ˗ Business plan
templateIncluding questions that guiding trainee to write a business plan
Formative Assessment 22
Resources Learning activities Content
83 | P a g e
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence Oral evidence
Multiple choice exercises
Essayamp Cases study
True or false questioning
Sentence completion
Observation checklist
Checklist Score
Yes No
Indicator Meaning of responsibilities assignment in business is well discussed
Indicator Attribution of responsibilities is well done
Estimation of volume of task is well done
Determination of taskrsquos requirementsis well done
Allowing time to the volume of task is well done
Indicator Responsibility assignment matrix is well discussed
RAC (Responsible Accountable Consulted and Informed)
Observation
Learning Outcome 23 Match personal characteristics with business requirements
Resources Learning activities Content
Performance criterion
Effective assigning of responsibilities in accordance with organization structure
84 | P a g e
Self-assessment of time management practices Defining tool of
assessment Self-Assessment Measuring gap between
personal characteristics and business requirements
Defining strategies to eliminate gaps
Self-assessment in motivating employeesrsquo practices Defining tool of
assessment Self-Assessment Measuring gap between
personal characteristics and business requirements
Defining strategies to eliminate gaps
Self-assessment in financial practices Defining tool of
assessment Self-Assessment Measuring gap between
personal characteristics and business requirements
Defining strategies to eliminate gaps
Self-assessment in inventory practices Defining tool of
assessment Self-Assessment Measuring gap between
personal characteristics and business requirements
Defining strategies to eliminate gaps
Oral presentation Brainstorming Questions and answers Practical exercise
Flipchart Marker pen Pen Internet Reference books Case studies Business plan templateIncluding questionsthat guiding trainee to write a business plan
85 | P a g e
Formative Assessment 23
Assessor may collect among the following evidences and make judgements on
whether the performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence Oral evidence
Multiple choice exercises Essayamp Cases study
True or false questioning
Sentence completion Observation checklist
Checklist Score
Yes No
IndicatorSelf-assessment of time management practices are well discussed
tool of assessment is well defined
Self-Assessment is well done
gap between personal characteristics and business requirements are well measured
strategies to eliminate gaps are well defined
IndicatorSelf-assessment in motivating employeesrsquo practices is well discussed
tool of assessment is well defined
Self-Assessment is well discussed
gap between personal characteristics and business requirements is well measured
strategies to eliminate gaps are well defined
Indicator Self-assessment in financial practices are well done
tool of assessment is well defined
Self-Assessment is well done
Gap between personal characteristics and business requirements are well measured
Strategies to eliminate gaps are well defined
Indicator Self-assessment in inventory practices are well discussed
Defining tool of assessment is well done
Self-Assessment is well done
Measuring gap between personal characteristics and business requirements is well done
Defining strategies to eliminate gaps is well done
Performance criterion
Permanent matching personal characteristics with business requirements
86 | P a g e
IndicatorMeaning of suppliers is well discussed
IndicatorDocuments used in purchasing procedures are well prepared
Observation
Learning Outcome 24 Maintain good relationship with customers and suppliers
Meaning of a term relationship in a business
Purpose of maintaining a good relationship with customers and suppliers
Methods used to Maintain good relationship with customers suppliers
Importance of maintaining good customers and suppliersrsquo relationship to the business With customers With suppliers
Ways to address Customer complaints Suppliers complaints
Manual procedures for business operations as tool for maintain customer and suppliersrsquo relationship
Formative Assessment 24
Resources Learning activities Content
87 | P a g e
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Oral evidence
Written evidence
Multiple choice exercises Essayamp Cases study True or false questioning Sentence completion Observation checklist
Checklist Score
Yes
No
Indicator a term relationship in a business is well defined
IndicatorPurpose of maintaining a good relationship with customers and suppliers is well done
IndicatorMethods used to Maintain good relationship are well identified
Customers are well maintained
Suppliers are well maintained
Indicator Importance of maintaining good customers and suppliersrsquo relationship to the business
Customers are well maintained
Suppliers are well maintained
Indicator ways to address customers and suppliers complains are well discussed
Indicator Manual procedures for business operations as tool for maintain customer and suppliersrsquo relationship are well discussed
Observation
Performance criterion
Proper maintaining of good relationship with customers and suppliers
88 | P a g e
LU 3 Run real business operation
3
Learning Outcomes
1 Set of short-term business goals 2 Optimize the utilization of available resources 3 Employ targeted promotional and marketing campaigns
10 Hours
Learning Outcome 31 Set of short-term business goals
Defining business goals
Categorization of business goals
Long-term goals Medium goals Short-term goals
Setting business Long-term goals Medium goals Short-term goals
Oral presentation Brainstorming Questions and answers Practical exercise
Flipchart Marker pen Pen Internet Reference books Case studies Risk analysis template
Formative Assessment 31
Assessor may collect among the following evidences and make judgements on
whether the performance criterion has been achieved
Performance criterion
Proper setting of short-term business goals
Resources Learning activities Content
89 | P a g e
Types of evidence Portfolio assessment tools
Written evidence Oral evidence
Multiple choice exercises Essayamp Cases study
True or false questioning
Sentence completion
Checklist Score
Yes
No
IndicatorBusiness goals are well defined
IndicatorCategorization of business goals
Long-term goals
Medium goals
Short-term goals
IndicatorSetting business
Long-term goals
Medium goals
Short-term goals
Observation
Learning Outcome 32Optimize the utilization of available resources
Meaning of business resources
Types of business resources Financial resources Assets Human resources Technological resources
Purpose of optimizing the utilisation of
o Brainstorming on identifying meaning of key words
o Oral presentation Demonstration of contingency plan samples
˗ Flipchart ˗ Markers ˗ Pen ˗ Internet ˗ Reference
books ˗ Case studies
Resources Learning activities Content
90 | P a g e
available resources
Methods to optimise utilisation of available resources
Methods used to control utilisation of resources Procedures of using resources Targeted result Anticipated emergencies in planning Inventory planed
Importance of optimizing available resources for Employees Business owners Business stakeholders
o Group discussion o Documentary research o Internet research o Practical exercise on
identifying risk to be covered by a contingency plan
˗ Business plan ˗ Computer
Formative Assessment 32
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence Oral evidence
Multiple choice exercises
Essayamp Cases study
True or false questioning
Sentence completion
Checklist Score
Yes
No
Indicator Meaning of business resources is well defined
Performance criterion
Accurate optimizing the utilization of available resources
91 | P a g e
IndicatorTypes of business resources are well identified
Financial resources re well identified
Assets are well identified
Human resources are well identified
Technological resources are well discussed
Indicator Purpose of optimizing the utilisation of available resources is well discussed
Indicator Methods to optimise utilisation of available resource are well identified
IndicatorMethods used to control utilisation of resources are well identified
Procedures of using resources are well identified
Targeted result is well discussed
Anticipated emergencies in planning is well done
Inventory planed is well done
Indicator Importance of optimizing available resources is well discussed
Employees
Business owners
Business stakeholders
Observation
Learning Outcome 33Employ targeted promotional and marketing campaigns
Product promotion Meaning Aspects of product promotion
Advertising product or brand Generating sales Creating brand loyalty
Elementstoolspiece of promotional miplan
Public relationspublicity Advertising Sales promotion
o Brainstorming on identifying meaning of key words
o Oral presentation Demonstration of contingency plan samples
o Group discussion o Documentary research o Internet research o Practical exercise on
defining contingency
˗ Flipchart ˗ Markers ˗ Pen ˗ Internet ˗ Reference
books ˗ Case studies ˗ Role play
scenarios ˗ Business plan ˗ Computer
Resources Learning activities Content
92 | P a g e
Personal selling Direct marketing
Promotional strategies
Get the most out of social media
Generate conversation with swag
Offer incentives with targeted landing pages
Appeal locally and create an event
Boost your brand with education
Establishing promotional
mixplan
Marketing campaign Meaning Aspects of marketing campaign
Components of marketing campaign
Marketing Offer Creation Goal Setting Landing Page Drive Traffic Lead Nurturing End amp Analyze Your Campaign Views Leads Customers
Marketing campaign strategy
Clear amp concise calls-to-action
Hyper-target to a niche Audience
Create a story that speaks to all Medias
Make it easy to Share Inspire interaction Use a memorable and repeatable Spokesperson
plan
93 | P a g e
Formative Assessment 33
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence Oral evidence
Multiple choice exercises
Essayamp Cases study True or false questioning
Sentence completion
Observation checklist
Checklist Score
Yes No
IndicatorProduct promotion is well discussed
Meaning is well discussed
Aspects of product promotion is well verified Elementstoolspiece of promotional miplan is well identified
Promotional strategies are well identified
Establishing promotional mixplan is well done
IndicatorMarketing campaign is well discussed
Meaning is well discussed
Aspects of marketing campaign well identified
Marketing campaign strategy is well discussed
Observation
Performance criterion
Regular employing targeted promotional and marketing campaigns
94 | P a g e
LU 4 Monitor and evaluate the business
4
Learning Outcomes
1 Prepare a daily report of business activities 2 Organize employeersquos meeting in accordance with customerrsquos inquiries
and needs 3 Consult to business plan
8 Hours
Learning Outcome 41 Prepare a daily report of business activities
Meaning of business daily report
Purpose of business daily report
Format of daily report of business activities
Importance of business daily report to the business
Brainstorming on present the business plan Demonstration on present the business plan Practical exercise on present the business plan
Flipchart Markers Pen Internet Reference books Case studies play scenarios Computer
Formative Assessment 41
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Performance criterion
Clear preparation of a daily report of business activities
Resources Learning activities Content
95 | P a g e
Types of evidence Portfolio assessment tools
Written evidence
Multiple choice exercises Essayamp Cases study True or false questioning Sentence completion
Checklist Score
Yes No
IndicatorMeaning of business daily report is well discussed
IndicatorPurpose of business daily report is well identified
IndicatorFormat of daily report of business activities is well done
Indicator Importance of business daily report to the business is well discussed
Observation
Learning Outcome 42 Organize employeersquos meeting in accordance with customerrsquos inquiries
and needs
Meaning of effective employeesrsquo meeting
Purpose of employeersquos meeting
Meaning of customer inquiries and needs
Ways of gathering customerrsquos inquiries and needs
Steps ofeffective employeersquos meeting
Setting meeting objectives
Preparing meeting requirements
Brainstorming on communication of business plan strategy and outcomes Role play on communication of business plan strategy and outcomes
Flipchart Markers Pen Internet Reference books Case studies scenarios Computer Internet
Resources Learning activities Content
96 | P a g e
Running employeersquos meeting
Ways to make employee meeting more engaging
Facilitate brainstorming session
Stand up Set meeting goals
together Offer incentives and
rewards Set a clear framework
in advance
Formative Assessment 42
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence Oral evidence
Multiple choice
exercises
Essayamp Cases study
True or false questioning
Sentence completion
Checklist Score
Yes
No
IndicatorSteps of effective employeersquos meeting
IndicatorSteps of effective employeersquos meeting
IndicatorMeaning of effective employeesrsquo meeting
IndicatorPurpose of employeersquos meeting
Performance criterion
Regular organization of employeersquos meeting in accordance with customerrsquos
inquiries and needs
97 | P a g e
Indicator Meaning of customer inquiries and needs
Setting meeting objectives
Preparing meeting requirements
Running employeersquos meeting
Observation
Learning Outcome 43 Consult to business plan
Purpose of business plan for the business
Purpose of consulting business plan during a business operation
Critical part of the business to be considered while running business
Identification of what to be consulted in your business plan
Using business plan as tool
Brainstorming on importance of presenting business plan Role play on importance of presenting business plan
Internet Reference books Case studies scenarios Computer Internet
Formative Assessment 43
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Oral evidence Product evidence
Proposed tools Observation checklist A produced consultation plan
Performance criterion
Regular consultation of business plan
Resources Learning activities Content
98 | P a g e
Checklist Score
Yes No
IndicatorPurpose of business plan for the business
IndicatorPurpose of consulting business plan during some business operations
Indicator Critical part of the business to be considered while running business
IndicatorIdentification of what to be consulted in your business plan
IndicatorUsing business plan as tool
Observation
Reference books
1 Omagor P a (2010) Entrepreneurship education for advanced level students 2 Ssempijja M (2011) Entrepreneurship education for advanced level and business institutions
third edition Uganda Kyambogo University 3 SANGSTER F W (2005) Business accounting tenth edition UK Pearson Education Limited 4 Read more httpwwwbusinessdictionarycomdefinitionbreakeven-pointhtml
99 | P a g e
C C M K N 5 0 1 - IKINYARWANDA KrsquoINTYOZA
CCMKN501 IKINYARWANDA KrsquoINTYOZA
Ikiciro 3 Amasaha ateganijwe
Indengo yamasaha 3 30
Ishami Yose
Agashami Twose
Igihe yateguriwe Ukuboza 2016
Intego nyamukuru
Iyi mbumbanyigisho irasobanura ubumenyi nrsquoubushobozi bukenewe kugira ngo uwiga ashobore
Kumva kuvuga gusoma no kwandika Ikinyarwanda krsquointyoza mu bikorwa bijyanye nrsquoumwuga we
Gukoresha ubuvanganzo nyandiko mu gushyikirana nrsquoabandi abagezaho ibitekerezo bye kandi agaragaza uko yakira ibyabo
Kugaragaza imyumvire nrsquoimyifatire ikwiye agenda avoma mu myandiko inkurushusho nrsquoikinamico binyuranye
Kugereranya ingeri zinyuranye zrsquoubuvanganzo nyarwanda
Guhanga no kumurika mu rurimi rwIkinyarwanda afatiye ku ngeri zinyuranye zrsquoimyandiko
Gukoresha neza ibinyazina bitandukanye
Kwandika neza amazina bwite anyuranye
100 | P a g e
Ubushobozi fatizo
Ubushobozi mu Kinyarwanda cyumunyamwuga
Ingingo nrsquoibipimo byrsquoubushobozi
Ingingo zrsquoubushobozi zisobanura umusaruro wrsquoibanze ugomba kugerwaho
Ibipimo byrsquoubushobozi bisobanura ubushobozi busabwa mu kugaragaza ko intego zikubiye mu mbumbe
zagezweho
Ingingo zrsquoUbushobozi Ibipimo byrsquoUbushobozi
1 Gukoresha ubuvanganzo nyandiko ashyikirana nrsquoabandi
11 Gukoresha Ikinyarwanda kintyoza uwiga agaragaza ko yumva inkurushusho abinyujije mu ngiro zitandukanye
12 Gusoma neza inkurushusho yubahiriza uturango nrsquoisesekaza
13 Gusubiza ibibazo ku nkurushusho mu nyandiko ikwiye 14 Guhindura inkurushusho mo agakino akurikiranya neza
ingingo 15 Guhimba no kwandika inkurushusho akurikiranya neza
ingingo
2 Gukoresha Ikinyarwanda kintyoza uwiga agaragaza uburyo bunyuranye bwo gukemura amakimbirane no gukoresha ibinyazina binyuranye
21 Gukoresha Ikinyarwanda kintyoza uwiga agaragaza ko yumva umwandiko ku nsanganyamatsiko yo gukemura amakimbirane abinyujije mu ngiro zitandukanye
22 Gusoma neza umwandiko yubahiriza utwatuzo nrsquoisesekaza 23 Gusubiza ibibazo ku mwandiko mu mvugo ikwiye 24 Guhina no guhimba umwandiko akurikiranya neza ingingo 25 Kumurika ingero zifatika zigaragaza uburyo bwo gukemura
amakimbirane 26 Gukoresha ibinyazina binyuranye ku buryo bukwiye
3 Gukangurira abandi akamaro krsquoisuku nrsquoisukura no gukoresha ibinyazina binyuranye
31 Gukoresha Ikinyarwanda kintyoza uwiga agaragaza ko yumva umwandiko ku kamaro krsquoisuku nrsquoisukura abinyujije mu ngiro zitandukanye
32 Gusoma neza umwandiko yubahiriza utwatuzo nrsquoisesekaza 33 Gusubiza ibibazo ku mwandiko mu mvugo ikwiye 34 Guhina no guhimba umwandiko akurikiranya neza ingingo 35 Kumurika ingero zifatika zihamya akamaro krsquoisuku nrsquoisukura 36 Gukoresha ibinyazina binyuranye ku buryo bukwiye
4 Gukoresha Ikinyarwanda kintyoza agaragaza uburyo bunyuranye bwo gutunganya ubutaka no gukoresha ibinyazina binyuranye
41 Gukoresha Ikinyarwanda kintyoza agaragaza ko yumva umwandiko ku mitunganyirize yrsquoubutaka abinyujije mu ngiro zitandukanye
42 Gusoma neza umwandiko yubahiriza utwatuzo nrsquoisesekaza 43 Gusubiza ibibazo ku mwandiko mu mvugo ikwiye 44 Guhina no guhimba umwandiko akurikiranya neza ingingo 45 Kumurika ingero zifatika zihamya imitunganyirize iboneye
101 | P a g e
yrsquoubutaka 46 Gukoresha ibinyazina binyuranye ku buryo bukwiye
5 Gukoresha neza uburyo bunyuranye bwrsquo ubwumvane no kwandika yubahiriza imyandikire yrsquoIkinyarwanda
51 Gukoresha Ikinyarwanda kintyoza uwiga agaragaza ko yumva ikinamico ku nsanganyamatsiko yerekeye ubwumvane mu ngiro zitandukanye
52 Gusoma neza ikinamico yubahiriza uturango twayo 53 Gusubiza ibibazo ku ikinamico mu mvugo ikwiye 54 Guhimba no gukina ikinamico ahuza imvugo nrsquoingiro 55 Gukoresha neza inzego zrsquoururimi 56 Kubahiriza imyandikire yrsquoamazina bwite
102 | P a g e
Umusaruro wrsquoinyigisho 11 Gukoresha Ikinyarwanda kintyoza uwiga agaragaza ko yumva
inkurushusho abinyujije mu ngiro zitandukanye
Ibimenyetso byrsquouteze amatwi atarogoya ufite ijambo
Inkurushusho Insanganyamatsiko Inyunguramagambo ingingo zrsquoumuco
nrsquoamateka Inshamake
yrsquoinkurushusho inshoza nrsquouturango
byrsquoinkurushusho isomo ryrsquoingenzi isesekaza nrsquoutwatuzo
o Gusoma inkurushusho bucece
o Gusoma inkurushusho mu matsinda bashaka - Ibisobanuro
byrsquoamagambo akomeye - Ibisubizo byrsquoibibazo byo
kumva inkurushusho no kumurika ibivuyemo
o Gusoma inkurushusho uwiga aranguruye
o Gusoma inkurushusho bakuranwa
o Guhuza ibivugwa mu nkurushusho nrsquoindangagaciro
o Gusanisha ingeso zivugwa mu nkurushusho nrsquoimyitwarire yrsquoabantu
o Gukoresha Ikinyarwanda kintyoza agaragaza insanganyamatsiko zrsquoingenzi
o Gusobanura ingingo zrsquoumuco nrsquoamateka
o Gusobanura inshoza
˗ Ibitabo byrsquoubuvanganzo (inkurushusho)
˗ Ibinyamakuru bikoresha inkurushusho
˗ Sede (cd) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo
LU 1 Gukoresha ubuvanganzo nyandiko ashyikirana nrsquoabandi
1
Umusaruro wrsquoinyigisho
1 Gukoresha Ikinyarwanda kintyoza uwiga agaragaza ko yumva inkurushusho abinyujije mu ngiro zitandukanye
2 Gusubiza ibibazo ku nkurushusho mu mvugo ikwiye 3 Gusoma neza inkurushusho yubahiriza uturango nrsquoisesekaza 4 Guhindura inkurushusho mo agakino akurikiranya neza
ingingo 5 Guhimba no kwandika inkurushusho
Amasaha 6
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
103 | P a g e
nrsquouturango byrsquoinkurushusho o Gutahura isomo ryrsquoingenzi o Guhina mu magambo
inkurushusho
Isuzuma Mbonezanyigisho 11
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Amajwi nrsquoamashusho
Inyandiko
Uwiga akurikiye neza inkurushusho
Umukoro mu matsinda
Ibisubizo ku bibazo byanditse
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ikitabwaho 1 Gukurikira neza inkurushusho
Ubwumvane mu matsinda
Ibyiyumviro byuteze amatwi atarogoya
Ikitabwaho 2 Kugaragaza ko yumva neza
Insanganyamatsiko
Inyunguramagambo
ingingo zrsquoumuco nrsquoamateka
Inshamake yrsquoinkurushusho
inshoza nrsquouturango byrsquoinkurushusho
Isomo ryrsquoingenzi
Isesekaza nrsquoutwatuzo
Umwanzuro
Umusaruro wrsquoinyigisho 12 Gusoma neza inkurushusho yubahiriza uturango nrsquoisesekaza
Ubushobozi busuzumwa
Uwiga yakoresheje neza Ikinyarwanda kintyoza agaragaza ko yumva
inkurushusho abinyujije mu ngiro zitandukanye
104 | P a g e
Inkurushusho ku kamaro kimyuga nubumenyi ngiro mu muryango (nyarwanda)
o Gusoma inkurushusho bucece
o Gusoma inkurushusho mu matsinda
o Gusoma inkurushusho uwiga aranguruye
o Gusoma inkurushusho bakuranwa
˗ Ibitabo byrsquoubuvanganzo (inkurushusho)
˗ Ibinyamakuru bikoresha inkurushusho
˗ Sede (cd) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo
Isuzuma Mbonezanyigisho 12
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Amajwi nrsquoamashusho
Uwiga asoma neza inkurushusho
Umukoro mu matsinda
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ikitabwaho Gusoma neza inkurushusho
Ubwumvane mu matsinda
Ibyiyumviro byuteze amatwi atarogoya
Utwatuzo nisesekaza
Umwanzuro
Umusaruro wrsquoinyigisho 13 Gusubiza ibibazo ku nkurushusho mu nyandiko iboneye
Ubushobozi busuzumwa
Yasomye neza inkurushusho yubahiriza uturango nrsquoisesekaza
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
105 | P a g e
Inkurushusho ku kamaro kimyuga nubumenyi ngiro mu muryango (nyarwanda)
Insanganyamatsiko Inyunguramagambo ingingo zrsquoumuco
nrsquoamateka Inshamake
yrsquoinkurushusho inshoza nrsquouturango
byrsquoinkurushusho isomo ryrsquoingenzi
o Gusoma inkurushusho o Guhuza ibivugwa mu
nkurushusho nrsquoindangagaciro
o Gusanisha ingeso zivugwa mu nkurushusho nrsquoimyitwarire yrsquoabantu
o Gukoresha Ikinyarwanda kintyoza agaragaza insanganyamatsiko zrsquoingenzi
o Gusobanura ingingo zrsquoumuco nrsquoamateka
o Gusobanura inshoza nrsquouturango byrsquoinkurushusho
o Guhina inkurushusho mu nyandiko ikwiye
o Gutahura isomo ryrsquoingenzi
˗ Ibitabo byrsquoubuvanganzo (inkurushusho)
˗ Ibinyamakuru bikoresha inkurushusho
˗ Sede (cd) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo
Isuzuma Mbonezanyigisho 13
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Amajwi nrsquoamashusho
Inyandiko
Uwiga asubiza neza ibibazo ku nkurushusho
Umukoro mu matsinda
Ibisubizo ku bibazo byanditse
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ikitabwaho Gusoma neza inkurushusho
Ubwumvane mu matsinda
Ibyiyumviro byuteze amatwi atarogoya
Ubushobozi busuzumwa
Yashubije ibibazo ku nkurushusho mu mvugo iboneye
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
106 | P a g e
Ikitabwaho Kumva no gusubiza neza ibibazo ku nkurushusho
Insanganyamatsiko
Inyunguramagambo
Ingingo zrsquoumuco nrsquoamateka
Uturango byrsquoinkurushusho
Isomo ryrsquoingenzi
Inshamake yrsquoinkurushusho
Umwanzuro
Umusaruro wrsquoinyigisho 14 Guhindura inkurushusho mo agakino akurikiranya neza ingingo
Inkurushusho ku kamaro kimyuga nubumenyi ngiro mu muryango (nyarwanda)
Udukino dufatiye ku nkurushusho
o Gusoma inkurushusho
o Gusesengura inkurushusho
o Guhindura agakino mo
inkurushusho akurikiranya neza ingingo
˗ Ibitabo byrsquoubuvanganzo (inkurushusho)
˗ Ibinyamakuru bikoresha inkurushusho
˗ Sede (cd) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo
Isuzuma Mbonezanyigisho 14
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Ubushobozi busuzumwa
Yahinduye inkurushusho mo agakino akurikiranya neza ingingo
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
107 | P a g e
Amajwi nrsquoamashusho
Inyandiko
Umukoro mu matsinda
Inyandiko yudukino dufatiye ku nkurushusho
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ikitabwaho 1Gusoma no gusesengura neza inkurushusho
Ibyiyumviro byuteze amatwi atarogoya
Ubwumvane mu matsinda
Ikitabwaho 2 Guhindura neza inkurushusho mo udukino
Isesekaza
Isano yinkurushusho nudukino
Insanganyamatsiko
Umwanzuro
Umusaruro wrsquoinyigisho 15 Guhimba no kwandika inkurushusho akurikiranya neza ingingo
ihimbankurushusho Insanganyamatsiko Inyunguramagambo ingingo zrsquoumuco nrsquoamateka Uturango byrsquoinkurushusho isomo ryrsquoingenzi isesekaza nrsquoutwatuzo
o Guhimba inkurushusho
o Kwandika inkurushusho
˗ Ibitabo byrsquoubuvanganzo (inkurushusho)
˗ Ibinyamakuru bikoresha inkurushusho
˗ Sede (cd) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo
Isuzuma Mbonezanyigisho 15
Ubushobozi busuzumwa
Yahimbye anandika inkurushusho akurikiranya neza ingingo
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
108 | P a g e
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Amajwi nrsquoamashusho
Inyandiko
Uwiga ahimba inkurushusho
Umukoro mu matsinda
Inkurushusho
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ikitabwaho Guhimba no kwandika neza inkurushusho
Insanganyamatsiko nisomo ryrsquoingenzi
Inyunguramagambo
Ingingo zrsquoumuco nrsquoamateka
Uturango twrsquoinkurushusho
Isesekaza nrsquoutwatuzo
Urukurikirane ruhwitse rwingingo
Umwanzuro
109 | P a g e
LU 2 Gukoresha Ikinyarwanda kintyoza agaragaza uburyo bunyuranye bwo gukemura amakimbirane no gukoresha ibinyazina binyuranye
2
Umusaruro wrsquoinyigisho
1 Gukoresha Ikinyarwanda kintyoza uwiga agaragaza ko yumva umwandiko ku nsanganyamatsiko yo gukemura amakimbirane abinyujije mu ngiro zitandukanye
2 Gusoma umwandiko yubahiriza utwatuzo nrsquoisesekaza 3 Gusubiza ibibazo ku mwandiko mu mvugo iboneye 4 Guhina no guhimba umwandiko akurikiranya ingingo 5 Kumurika ingero zifatika zigaragaza uburyo bwo gukemura
amakimbirane mu muryango 6 Gukoresha ibinyazina binyuranye ku buryo bukwiye
Amasaha 6
Umusaruro wrsquoinyigisho 21 Gukoresha Ikinyarwanda kintyoza uwiga agaragaza ko yumva
umwandiko ku nsanganyamatsiko yo gukemura amakimbirane abinyujije mu ngiro
zitandukanye
Umwandiko ku nsanganyamatsiko yo gukemura amakimbirane
Ibimenyetso byrsquoutega amatwi atarogoya
Inyunguramagambo
Insanganyamatsiko yrsquoumwandiko
Ingingo zrsquoumuco
Ingingo zrsquoamateka (gusasa inzobe Gacaca Imimaro)
Ingero zifatika zigaragaza uburyo bwo gukemura amakimbirane mu muryango
Indangagaciro yrsquoubworoherane
o Gutega amatwi umwandiko ujyanye no gukemura amakimbirane
o Kutarogoya ufite ijambo nta mpamvu
o Gusubiza ibibazo byo kumva umwandiko nrsquoinyunguramagambo
o Kuvumbura insanganyamatsiko ivugwa mu mwandiko
o Gukoresha Ikinyarwanda kintyoza agaragaza indangagaciro yrsquoubworoherane
˗ Ibitabo bikubiyemo imyandiko yerekeye gukemura amakimbirane ibitabo byrsquoikibonezamvugo
˗ SEDE (CD) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
110 | P a g e
Ihinamwandiko ku nsanganyamatsiko yo gukemura amakimbirane
o Gusoma mu matsinda bashaka -Ibisobanuro byrsquoamagambo akomeye -Ibisubizo byrsquoibibazo byo kumva umwandiko
o Kumurika mu ruhame ibyavuye mu matsinda
o Gusoma aranguruye agaragaza isesekaza
o Gukusanyiriza mu matsinda ibitekerezo ku kamaro ko gukemura amakimbirane
o Gukora inshamake yrsquoumwandiko
o Kujya impaka ku ngaruka zo guhembera amakimbirane
Isuzuma Mbonezanyigisho 21
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Amajwi nrsquoamashusho
Inyandiko
Uwiga akurikiye neza umwandiko ku nsanganyamatsiko yo
gukemura amakimbirane
Umukoro mu matsinda
Ibisubizo ku bibazo byanditse
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ikitabwaho 1 Gutega amatwi no gukurikira neza umwandiko
Ubwumvane mu matsinda
Ibyiyumviro byuteze amatwi atarogoya
Ikitabwaho 2 Kugaragaza ko yumva neza
Insanganyamatsiko
Ubushobozi busuzumwa
Yakoresheje Ikinyarwanda kintyoza agaragaza ko yumva umwandiko ku
nsanganyamatsiko yo gukemura amakimbirane abinyujije mu ngiro
zitandukanye
111 | P a g e
Inyunguramagambo
ingingo zrsquoumuco nrsquoamateka
Isomo ryrsquoingenzi
Isesekaza nrsquoutwatuzo
Umwanzuro
Umusaruro wrsquoinyigisho 22 Gusoma umwandiko yubahiriza utwatuzo nrsquoisesekaza
Umwandiko ku nsanganyamatsiko yo gukemura amakimbirane
Ibimenyetso byrsquoutega amatwi atarogoya
o Gusoma umwandiko bucece o Gusoma umwandiko mu
matsinda o Gusoma umwandiko uwiga
aranguruye o Gusoma umwandiko
bakuranwa o Kubahiriza isesekaza
nutwatuzo
˗ Ibitabo bikubiyemo imyandiko yerekeye gukemura amakimbirane ibitabo byrsquoikibonezamvugo
˗ SEDE (CD) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo
Isuzuma Mbonezanyigisho 22
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Amajwi nrsquoamashusho
Uwiga asoma neza umwandiko ku nsanganyamatsiko yo
gukemura amakimbirane
Umukoro mu matsinda
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ikitabwaho Gusoma neza umwandiko
Ubushobozi busuzumwa
Yasomye neza umwandiko yubahiriza utwatuzo nrsquoisesekaza
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
112 | P a g e
Ibyiyumviro byrsquouteze amatwi atarogoya
Ubwumvane mu matsinda
Isesekaza
Utwatuzo
Umwanzuro
Umusaruro wrsquoinyigisho 23 Gusubiza ibibazo ku mwandiko mu mvugo ikwiye
Umwandiko ku nsanganyamatsiko yo gukemura amakimbirane
Ibimenyetso byrsquoutega amatwi atarogoya
Inyunguramagambo
Insanganyamatsiko yrsquoumwandiko
Ingingo zrsquoumuco
Ingingo zrsquoamateka (gusasa inzobe Gacaca Imimaro)
Ingero zifatika zigaragaza uburyo bwo gukemura amakimbirane mu muryango
Indangagaciro yrsquoubworoherane
Ihinamwandiko ku nsanganyamatsiko yo gukemura amakimbirane
o Gutega amatwi umwandiko ujyanye no gukemura amakimbirane
o Kutarogoya ufite ijambo nta mpamvu
o Gusubiza ibibazo byo kumva umwandiko nrsquoinyunguramagambo
o Kuvumbura insanganyamatsiko ivugwa mu mwandiko
o Gukoresha Ikinyarwanda kintyoza agaragaza indangagaciro yrsquoubworoherane
o Gusoma mu matsinda bashaka -Ibisobanuro byrsquoamagambo akomeye -Ibisubizo byrsquoibibazo byo kumva umwandiko
o Kumurika mu ruhame ibyavuye mu matsinda
o Gusoma aranguruye agaragaza isesekaza
˗ Ibitabo bikubiyemo imyandiko yerekeye gukemura amakimbirane ibitabo byrsquoikibonezamvugo
˗ SEDE (CD) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
113 | P a g e
o Gukusanyiriza mu matsinda
ibitekerezo ku kamaro ko gukemura amakimbirane
o Gukora inshamake yrsquoumwandiko
o Kujya impaka ku ngaruka zo guhembera amakimbirane
Isuzuma Mbonezanyigisho 23
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Amajwi nrsquoamashusho
Inyandiko
Uwiga asubiza neza ibibazo ku mwandiko ku nsanganyamatsiko
yo gukemura amakimbirane
Umukoro mu matsinda
Ibisubizo ku bibazo byanditse
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ikitabwaho 1Gutega amatwi no kumva neza umwandiko
Ibyiyumviro byuteze amatwi atarogoya
Ubwumvane mu matsinda
Ikitabwaho 2Gusubizaneza ibibazo ku
Nyunguramagambo
Nsanganyamatsiko yrsquoumwandiko
Ngingo zrsquoumuco
Ngingo zrsquoamateka ( gusasa inzobe Gacaca Imimaro)
Buryo bufatika bwo gukemura amakimbirane mu muryango
Ndangagaciro yrsquoubworoherane
Umwanzuro
Ubushobozi busuzumwa
Yashubije ibibazo ku mwandiko mu mvugo ikwiye
114 | P a g e
Umusaruro wrsquoinyigisho 24 Guhina no guhimba umwandiko akurikiranya ingingo
Umwandiko ku nsanganyamatsiko yo gukemura amakimbirane
Inyunguramagambo
Insanganyamatsiko yrsquoumwandiko
Ingingo zrsquoumuco
Ingingo zrsquoamateka (gusasa inzobe Gacaca Imimaro)
Ingero zifatika zigaragaza uburyo bwo gukemura amakimbirane mu muryango
Indangagaciro yrsquoubworoherane
Ihinamwandiko ku nsanganyamatsiko yo gukemura amakimbirane
Ihangamwandiko ku nsanganyamatsiko yo gukemura amakimbirane
o Gusoma no gusesengura umwandiko ku nsanganyamatsiko yo gukemura amakimbirane
o Gukora inshamake yrsquoumwandiko
o Guhimba umwandiko
˗ Ibitabo bikubiyemo imyandiko yerekeye gukemura amakimbirane ibitabo byrsquoikibonezamvugo
˗ SEDE (CD) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo
Isuzuma Mbonezanyigisho 24
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Ubushobozi busuzumwa
Yahinnye anahimba umwandiko akurikiranya neza ingingo
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
115 | P a g e
Gihamya Isuzuma
Amajwi nrsquoamashusho
Inyandiko
Uwiga ahinaahimba neza umwandiko ku nsanganyamatsiko yo
gukemura amakimbirane
Umukoro mu matsinda
Ihinamwandiko nihimbamwandiko
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ikitabwaho Guhina no guhimba neza umwandiko
Inyunguramagambo
Insanganyamatsiko yrsquoumwandiko
Ingingo zrsquoumuco
Ingingo zrsquoamateka (gusasa inzobe Gacaca Imimaro)
Ingero zifatika zuburyo bwo gukemura amakimbirane mu muryango
indangagaciro yrsquoubworoherane
Umwanzuro
Umusaruro wrsquoinyigisho 25 Kumurika ingero zifatika zigaragaza uburyo bwo gukemura
amakimbirane mu muryango
Umwandiko ku nsanganyamatsiko yo gukemura amakimbirane
Ihangamwandiko ku nsanganyamatsiko yo gukemura amakimbirane
Imurikamwandiko
o Gusoma no gusesengura umwandiko ujyanye no gukemura amakimbirane
o Gukora ubushakashatsi ku buryo bwo gukemura amakimbirane
o Guhuza ingingo nisomo nibyasomwe mu zindi nyandiko
o Kumurika ingero zifatika zigaragaza uburyo bwo gukemura amakimbirane mu muryango
˗ Ibitabo bikubiyemo imyandiko yerekeye gukemura amakimbirane ibitabo byrsquoikibonezamvugo
˗ SEDE (CD) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo
Isuzuma Mbonezanyigisho 25
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
116 | P a g e
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Amajwi nrsquoamashusho
Inyandiko
Uwiga amurika neza umwandiko ku buryo bwo gukemura amakimbirane mu muryango
Umukoro mu matsinda
Inyandiko yicyegeranyo ku buryo bwo gukemura amakimbirane
mu muryango
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ikitabwaho Kumurika neza ingero ku buryo bwo gukemura amakimbirane
Ingero zifatika ku buryo bwo gukemura amakimbirane mu muryango
Isano yingingo nibyasomwe mu bushakashatsi ku ngingo
Ugukoresha neza umwanya wijambo
Ukurasa ku ngingo
Umwanzuro
Umusaruro wrsquoinyigisho 26 Gukoresha ibinyazina binyuranye ku buryo bukwiye
Umwandiko ku nsanganyamatsiko yo gukemura amakimbirane
Ibinyazina Nyereka Ngenera Ngenga
o Gusoma no gusesengura umwandiko
o Gutahura imikoreshereze yrsquoibinyazina binyuranye
˗ Ibitabo bikubiyemo imyandiko yerekeye gukemura amakimbirane ibitabo byrsquoikibonezamvugo
˗ SEDE (CD) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
Ubushobozi busuzumwa
Yamuritse ingero zifatika zigaragaza uburyo bwo gukemura amakimbirane mu
muryango
117 | P a g e
Ihangamwandiko o Gukorsha neza ibinyazina binyuranye mu mwandiko
˗ Inkoranyamagambo
Isuzuma Mbonezanyigisho 26
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Amajwi nrsquoamashusho
Inyandiko
Uwiga atahura amakosa ku mikoreshereze yibinyazina
Umukoro mu matsinda
Ibisubizo ku bibazo byanditse ku mikoreshereze yibinyazina
binyuranye
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
IkitabwahoGukoresha neza ibinyazina binyuranye
Ibinyazina bitandukanye Nyereka Ngenera na Ngenga
Isesengura ku mikoreshereze yibinyazina bitandukanye
Imikoreshereze ikwiye yibinyazina binyuranye mu mwandiko
Umwanzuro
Ubushobozi busuzumwa
Yakoresheje ibinyazina binyuranye ku buryo bukwiye
118 | P a g e
Umusaruro wrsquoinyigisho 31 Gukoresha Ikinyarwanda kintyozan uwiga agaragaza ko yumva
umwandiko ku kamaro krsquoisuku nrsquoisukura abinyujije mu ngiro zitandukanye
Umwandiko ku nsanganyamatsiko ku isuku nrsquoisukura
Ibimenyetso byrsquouteze amatwi atarogoya ufite ijambo
Inyunguramagambo
Insanganyamatsiko yrsquoumwandiko
Ingingo zrsquoumuco nrsquoamateka
Isesekaza nrsquoutwatuzo
Indangagaciro zo kubaha ubuzima
ingero zifatika zihamya akamaro krsquoisuku nrsquoisukura
Ihinamwandiko ku nsanganyamatsiko yrsquo isuku nrsquoisukura
o Gutega amatwi umwandiko ku isuku nrsquoisukura
o Kutarogoya ufite ijambo nta mpamvu
o Kuvumbura insanganyamatsiko ivugwa mu mwandiko
o Gukoresha Ikinyarwanda kintyoza agaragaza indangagaciro yo kubaha ubuzima (Kubaha uburenganzira bwa muntu kwirinda ihohotera iryo ari ryo ryosekwiyitaho )
o Gusoma mu matsinda bashaka -Ibisobanuro byrsquoamagambo akomeye -Ibisubizo byrsquoibibazo byo kumva umwandiko
o Kumurika mu ruhame ibyavuye mu matsinda
˗ Ibitabo bikubiyemo imyandiko yerekeye isuku nrsquoisukura
˗ Ibitabo byrsquoikibonezamvugo
˗ SEDE (CD) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo ˗ Itangazo Mpuzamahanga
ryrsquouburenganzira bwa Muntu
˗ Itegeko Nshinga rya Repubulika yrsquou Rwanda
˗ Amafoto ku bikorwa byrsquoisuku nrsquoisukura
LU 3 Gukangurira abandi akamaro krsquoisuku nrsquoisukura no gukoresha ibinyazina binyuranye
3
Umusaruro wrsquoinyigisho
1 Gukoresha Ikinyarwanda kintyoza uwiga agaragaza ko yumva umwandiko ku kamaro krsquoisuku nrsquoisukura abinyujije mu ngiro zitandukanye
2 Gusoma neza umwandiko yubahiriza utwatuzo nrsquoisesekaza 3 Gusubiza ibibazo ku mwandiko mu mvugo iboneye 4 Guhina no guhimba umwandiko akurikiranya neza ingingo 5 Kumurika ingero zifatika zihamya akamaro krsquoisuku nrsquoisukura 6 Gukoresha ibinyazina binyuranye ku buryo bukwiye
Amasaha 6
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
119 | P a g e
Ihangamwandiko ku isuku nrsquoisukura
o Gusoma aranguruye agaragaza isesekaza
o Gukusanyiriza mu matsinda ibitekerezo ku isuku nrsquoisukura
o Gukora inshamake yrsquoumwandiko
o Kujya impaka ku ngaruka zrsquoumwanda
Isuzuma Mbonezanyigisho 31
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Amajwi nrsquoamashusho
Inyandiko
Uwiga asubiza neza ibibazo ku mwandiko ku kamaro krsquoisuku
nrsquoisukura
Umukoro mu matsinda
Ibisubizo ku bibazo byanditse
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ikitabwaho 1 Gutega amatwi no gukurikira neza umwandiko
Ubwumvane mu matsinda
Ibyiyumviro byuteze amatwi atarogoya
Ikitabwaho 2 Kugaragaza ko yumva neza
Insanganyamatsiko
Inyunguramagambo
Ingingo zrsquoumuco nrsquoamateka
Inshamake yrsquoumwandiko
Inshoza nrsquouturango byrsquoumwandiko
Isomo ryrsquoingenzi
Isesekaza nrsquoutwatuzo
Umwanzuro
Ubushobozi busuzumwa
Uwiga yakoresheje Ikinyarwanda kintyoza agaragaza ko yumva umwandiko ku
kamaro krsquoisuku nrsquoisukura abinyujije mu ngiro zitandukanye
120 | P a g e
Umusaruro wrsquoinyigisho 32 Gusoma neza umwandiko yubahiriza utwatuzo nrsquoisesekaza
Umwandiko ku nsanganyamatsiko y isuku nrsquoisukura
o Gutega amatwi umwandiko ku isuku nrsquoisukura
o Kutarogoya usoma nta mpamvu
o Gusoma mu matsinda o Gusoma aranguruye agaragaza
isesekaza
˗ Ibitabo bikubiyemo imyandiko yerekeye isuku nrsquoisukura
˗ SEDE (CD) ˗ Disiketi ˗ Ikibaho ˗ Murandasi
Isuzuma Mbonezanyigisho 32
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Amajwi nrsquoamashusho
Uwiga asoma neza ibibazo ku mwandiko ku kamaro krsquoisuku
nrsquoisukura
Umukoro mu matsinda
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ikitabwaho Gusoma neza umwandiko
Ibyiyumviro byrsquouteze amatwi atarogoya
Ubwumvane mu matsinda
Isesekaza
Utwatuzo
Umwanzuro
Ubushobozi busuzumwa
Yasomye neza umwandiko yubahiriza utwatuzo nrsquoisesekaza
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
121 | P a g e
Umusaruro wrsquoinyigisho 33 Gusubiza ibibazo ku mwandiko mu mvugo ikwiye
Umwandiko ku nsanganyamatsiko ku isuku nrsquoisukura
Ibimenyetso byrsquouteze amatwi atarogoya ufite ijambo
Inyunguramagambo
Insanganyamatsiko yrsquoumwandiko
Ingingo zrsquoumuco nrsquoamateka
Isesekaza nrsquoutwatuzo
Indangagaciro zo kubaha ubuzima
ingero zifatika zihamya akamaro krsquoisuku nrsquoisukura
Ihinamwandiko ku nsanganyamatsiko yrsquo isuku nrsquoisukura
Ihangamwandiko ku isuku nrsquoisukura
o Gutega amatwi umwandiko ku isuku nrsquoisukura
o Kutarogoya ufite ijambo nta mpamvu
o Kuvumbura insanganyamatsiko ivugwa mu mwandiko
o Gukoresha Ikinyarwanda kintyoza agaragaza indangagaciro yo kubaha ubuzima (kwiyitaho )
o Gusoma mu matsinda bashaka -Ibisobanuro byrsquoamagambo akomeye -Ibisubizo byrsquoibibazo byo kumva umwandiko
o Kumurika mu ruhame ibyavuye mu matsinda
o Gusoma aranguruye agaragaza isesekaza
o Gukusanyiriza mu matsinda ibitekerezo ku isuku nrsquoisukura
o Gukora inshamake yrsquoumwandiko mu mvugo
o Kujya impaka ku ngaruka zrsquoumwanda
˗ Ibitabo bikubiyemo imyandiko yerekeye isuku nrsquoisukura
˗ Ibitabo byrsquoikibonezamvugo
˗ SEDE (CD) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo ˗ Itangazo Mpuzamahanga
ryrsquouburenganzira bwa Muntu
˗ Itegeko Nshinga rya Repubulika yrsquou Rwanda
˗ Amafoto ku bikorwa byrsquoisuku nrsquoisukura
Isuzuma Mbonezanyigisho 33
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Ubushobozi busuzumwa
Yashubije neza ibibazo mu mvugo iboneye ku mwandiko
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
122 | P a g e
Gihamya Isuzuma
Amajwi nrsquoamashusho
Inyandiko
Uwiga asubiza neza ibibazo ku mwandiko ku kamaro krsquoisuku
nrsquoisukura
Umukoro mu matsinda
Ibisubizo ku bibazo byanditse
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ikitabwaho 1Gutega amatwi no kumva neza umwandiko
Ibyiyumviro byuteze amatwi atarogoya
Ubwumvane mu matsinda
Ikitabwaho 2Gusubiza neza ibibazo ku
Nyunguramagambo
Nsanganyamatsiko yrsquoumwandiko
Ngingo zrsquoumuco
Umwanzuro
Umusaruro wrsquoinyigisho 34 Guhina no guhimba umwandiko akurikiranya neza ingingo
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
123 | P a g e
Umwandiko ku nsanganyamatsiko ku isuku nrsquoisukura
Ibimenyetso byrsquouteze amatwi atarogoya ufite ijambo
Inyunguramagambo
Insanganyamatsiko yrsquoumwandiko
Ingingo zrsquoumuco nrsquoamateka
Isesekaza nrsquoutwatuzo
Indangagaciro zo kubaha ubuzima
Ingero zifatika zihamya akamaro krsquoisuku nrsquoisukura
Ihinamwandiko ku nsanganyamatsiko yrsquo isuku nrsquoisukura
Ihangamwandiko ku isuku nrsquoisukura
o Gutega amatwi umwandiko ku isuku nrsquoisukura
o Kutarogoya ufite ijambo nta mpamvu
o Kuvumbura insanganyamatsiko ivugwa mu mwandiko
o Gukoresha Ikinyarwanda kintyoza agaragaza indangagaciro yo kubaha ubuzima (kwiyitaho)
o Gusoma mu matsinda bashaka
o -Ibisobanuro byrsquoamagambo akomeye
o -Ibisubizo byrsquoibibazo byo kumva umwandiko
o -Bamurika mu ruhame ibyavuye mu matsinda
o Gusoma aranguruye agaragaza isesekaza
o Gukusanyiriza mu matsinda ibitekerezo ku isuku nrsquoisukura
o Gukora inshamake yrsquoumwandiko
o Kujya impaka ku ngaruka zrsquoumwanda
˗ Ibitabo bikubiyemo imyandiko yerekeye isuku nrsquoisukura
˗ Ibitabo byrsquoikibonezamvugo
˗ SEDE (CD) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo ˗ Itangazo Mpuzamahanga
ryrsquouburenganzira bwa Muntu
˗ Itegeko Nshinga rya Repubulika yrsquou Rwanda
˗ Amafoto ku bikorwa byrsquoisuku nrsquoisukura
Isuzuma Mbonezanyigisho 34
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Amajwi nrsquoamashusho
Inyandiko
Uwiga ahina ahimba neza umwandiko ku kamaro krsquoisuku
nrsquoisukura
Umukoro mu matsinda
Ihinamwandinko nihangamwandiko
Ubushobozi busuzumwa
Yahinnye anahimba umwandiko akurikiranya neza ingingo
124 | P a g e
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ikitabwaho Guhina no guhimba neza umwandiko
Inyunguramagambo
Insanganyamatsiko yrsquoumwandiko
Ingingo zrsquoumuco
Ingingo zrsquoamateka
Indangagaciro na kirazira
Umwanzuro
Umusaruro wrsquoinyigisho 35 Kumurika ingero zifatika zihamya akamaro krsquoisuku nrsquoisukura
Umwandiko ku nsanganyamatsiko ku isuku nrsquoisukura
Imurikamwandiko
o Gusoma no gusesengura umwaniko ku isuku nrsquoisukura
o Guhuza ibivugwa mu mwandiko nibindi byasomye mu zindi nyandiko
o Kujya impaka ku ngaruka zrsquoumwanda
o Kumurika imyanzuro ku ngero zifatika zihamya akamaro krsquoisuku nrsquoisukura
˗ Ibitabo bikubiyemo imyandiko yerekeye isuku nrsquoisukura
˗ Ibitabo byrsquoikibonezamvugo
˗ SEDE (CD) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo ˗ Itangazo Mpuzamahanga
ryrsquouburenganzira bwa Muntu
˗ Itegeko Nshinga rya Repubulika yrsquou Rwanda
˗ Amafoto ku bikorwa byrsquoisuku nrsquoisukura
Isuzuma Mbonezanyigisho 35
Ubushobozi busuzumwa
Yamuritse ingero zifatika zihamya akamaro krsquoisuku nrsquoisukura
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
125 | P a g e
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Amajwi nrsquoamashusho
Inyandiko
Uwiga ategura amurika neza umwandiko ku kamaro krsquoisuku
nrsquoisukura
Umukoro mu matsinda
Inyandiko yicyegeranyo ku kamaro kisuku nisukura
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ikitabwaho 1Gutega amatwi no kumva neza umwandiko
Ibyiyumviro byuteze amatwi atarogoya
Ubwumvane mu matsinda
Ikitabwaho 2Gusubizaneza ibibazo
Inyunguramagambo
insanganyamatsiko yrsquoumwandiko
Isano yumwandiko nibyasomwe ahandi
Ingingo zrsquoumuco namateka
Gukoresha neza umwanya wijambo
Kurasa ku ntego
Umwanzuro
Umusaruro wrsquoinyigisho 36 Gukoresha ibinyazina binyuranye ku buryo bukwiye
Umwandiko ku nsanganyamatsiko ku isuku nrsquoisukura
Ibinyazina Ngenera ngenga Ndafuturandasigura Mpamagazi
o Gusoma no gusesengura umwandiko
o Gutahura imikoreshereze yrsquoibinyazina binyuranye
˗ Ibitabo bikubiyemo imyandiko yerekeye isuku nrsquoisukura
˗ Ibitabo byrsquoikibonezamvugo
˗ SEDE (CD) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo ˗ Itangazo
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
126 | P a g e
Mpuzamahanga ryrsquouburenganzira bwa Muntu
˗ Itegeko Nshinga rya Repubulika yrsquou Rwanda
˗ Amafoto ku bikorwa byrsquoisuku nrsquoisukura
Isuzuma Mbonezanyigisho 36
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Amajwi nrsquoamashusho
Inyandiko
Uwiga atahura amakosa ku mikoreshereze yibinyazina
bitandukanye
Uwiga akoresha neza ibinyazina bitandukanye
Umukoro mu matsinda
Ibisubizo ku bibazo byanditse
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
IkitabwahoGukoresha neza ibinyazina binyuranye
Ibinyazina bitandukanye Ngenera ngenga Ndafuturandasigura na Mpamagazi
Isesengura ku mikoreshereze yibinyazina bitandukanye
Imikoreshereze ikwiye yibinyazina binyuranye mu mwandiko
Umwanzuro
Ubushobozi busuzumwa
Yakoresheje ibinyazina binyuranye ku buryo bukwiye
127 | P a g e
LU 4 Gukoresha Ikinyarwanda kintyoza agaragaza uburyo bunyuranye bwo gutunganya ubutaka no gukoresha ibinyazina binyuranye
4
Umusaruro wrsquoinyigisho
1 Gukoresha Ikinyarwanda kintyoza uwiga agaragaza ko yumva umwandiko ku mitunganyirize yrsquoubutaka abinyujije mu ngiro zitandukanye
2 Gusoma neza umwandiko yubahiriza utwatuzo nrsquoisesekaza 3 Gusubiza ibibazo ku mwandiko mu mvugo iboneye 4 Guhina no guhimba umwandiko akurikiranya neza ingingo 5 Kumurika ingero zifatika zihamya imitunganyirize iboneye
yrsquoubutaka 6 Gukoresha ibinyazina binyuranye ku buryo bukwiye
Amasaha 6
Umusaruro wrsquoinyigisho 41 Gukoresha Ikinyarwanda kintyoza uwiga agaragaza ko yumva umwandiko ku mitunganyirize yrsquoubutaka abinyujije mu ngiro zitandukanye
Umwandiko ku nsanganyamatsiko yerekeye imitunganyirize yrsquoubutaka
ibimenyetso byrsquouteze amatwi atarogoya
Isesekaza nlsquoutwatuzo
Inyunguramagambo
Insanganyamatsiko yrsquoumwandiko
Indangangakiro na kirazira
Ingingo zrsquoamateka nrsquoumuco
Ingero zifatika zihamya imitunganyirize
Ihinamwandiko
o Gutega amatwi umwandiko ku mitunganyirize yrsquoubutaka
o Kutarogoya ufite ijambo nta mpamvu o Kuvumbura insanganyamatsiko
ivugwa mu mwandiko o Gukoresha Ikinyarwanda kintyoza
agaragaza indangagaciro yo gukorera mu mucyo
o Gusoma mu matsinda bashaka -Ibisobanuro byrsquoamagambo akomeye -Ibisubizo byrsquoibibazo byo kumva umwandiko
o Gusoma aranguruye agaragaza isesekaza
o Gukusanyiriza mu matsinda ibitekerezo ku mitunganyirize yrsquoubutaka
o Gukora ubushakshatsi ku bivugwa mu mwandiko
o Gukora inshamake yrsquoumwandiko mu
˗ Igitabo gikubiyemo imyandiko ku nsanganyamatsiko yo gutunganya ubutaka
˗ Ibitabo byrsquoikibonezamvugo
˗ SEDE (CD) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo ˗ Itangazo Mpuzamahanga
ryrsquouburenganzira bwa Muntu
˗ Itegeko Nshinga rya Repubulika yrsquou Rwanda
˗ Amafoto ku bikorwa byrsquoimitunganyirizwe yrsquoubutaka
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
128 | P a g e
mvugo
o Kujya impaka ku ngaruka zo kudacunga neza ubutaka
o Kumurika mu ruhame ibyavuye mu matsinda
Isuzuma Mbonezanyigisho 41
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Amajwi nrsquoamashusho
Inyandiko
Uwiga ateze amatwi umwandiko ku gufata neza ubutaka
Umukoro mu matsinda
Ibisubizo ku bibazo byanditse
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ikitabwaho 1 Gutega amatwi no gukurikira neza umwandiko
Ubwumvane mu matsinda
Ibyiyumviro byuteze amatwi atarogoya
Isesekaza nrsquoutwatuzo
Ikitabwaho 2 Kugaragaza ko yumva neza
Insanganyamatsiko
Inyunguramagambo
ingingo zrsquoumuco nrsquoamateka
Inshamake ku mwandiko
Inshoza nrsquouturango byrsquoumwandiko
Isomo ryrsquoingenzi
Umwanzuro
Ubushobozi busuzumwa
Uwiga yakoresheje Ikinyarwanda kintyoza agaragaza ko yumva umwandiko ku
mitunganyirize yrsquoubutaka abinyujije mu ngiro zitandukanye
129 | P a g e
Umusaruro wrsquoinyigisho 42 Gusoma neza umwandiko yubahiriza utwatuzo nrsquoisesekaza
Umwandiko ku nsanganyamatsiko yerekeye imitunganyirize yrsquoubutaka
Ibimenyetso byrsquouteze amatwi atarogoya
o Gusoma bucece o Gusoma mu matsinda o Gusoma bakuranwa o Gusoma aranguruye
agaragaza isesekaza o Gutega amatwi umwandiko
ku gufata neza ubutaka o Kutarogoya ufite ijambo nta
mpamvu
˗ Igitabo gikubiyemo imyandiko ku nsanganyamatsiko yo gutunganya ubutaka
˗ Ibitabo byrsquoikibonezamvugo
˗ SEDE (CD) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo ˗ Itangazo Mpuzamahanga
ryrsquouburenganzira bwa Muntu
˗ Itegeko Nshinga rya Repubulika yrsquou Rwanda
˗ Amafoto ku bikorwa byrsquoimitunganyirizwe yrsquoubutaka
Isuzuma Mbonezanyigisho 42
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Amajwi nrsquoamashusho
Uwiga asoma neza umwandiko ku gufata neza ubutaka
Umukoro mu matsinda
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ikitabwaho Gusoma neza umwandiko
Ubushobozi busuzumwa
Yasomye neza umwandiko yubahiriza utwatuzo nrsquoisesekaza
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
130 | P a g e
Ibyiyumviro byrsquouteze amatwi atarogoya
Ubwumvane mu matsinda
Utwatuzo nisesekaza
Umwanzuro
Umusaruro wrsquoinyigisho 43 Gusubiza ibibazo ku mwandiko mu mvugo ikwiye
Umwandiko ku nsanganyamatsiko yerekeye imitunganyirize yrsquoubutaka
Ibimenyetso byrsquouteze amatwi atarogoya
Isesekaza nlsquoutwatuzo
Inyunguramagambo
Insanganyamatsiko yrsquoumwandiko
Indangangakiro na kirazira
Ingingo zrsquoamateka nrsquoumuco
Ingero zifatika zihamya imitunganyirize yubutaka ikwiye
Ihimbamwandiko
o Gutega amatwi umwandiko ku mitunganyirize yrsquoubutaka
o Kutarogoya ufite ijambo nta mpamvu
o Gusoma mu matsinda bashaka -Ibisobanuro byrsquoamagambo akomeye -Ibisubizo byrsquoibibazo byo kumva umwandiko
o Kuvumbura insanganyamatsiko ivugwa mu mwandiko
o Gukora ubushakashatsi ku bindi bivugwa kuri iyi ngingo
o Gusoma aranguruye agaragaza isesekaza
o Gukusanyiriza mu matsinda ibitekerezo ku mitunganyirize yrsquoubutaka
o Gukora inshamake yrsquoumwandiko
o Kujya impaka ku ngaruka zo kudacunga neza ubutaka
o Kumurika mu ruhame ibyavuye mu matsinda
˗ Igitabo gikubiyemo imyandiko ku nsanganyamatsiko yo gutunganya ubutaka
˗ Ibitabo byrsquoikibonezamvugo
˗ SEDE (CD) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo ˗ Itangazo Mpuzamahanga
ryrsquouburenganzira bwa Muntu
˗ Itegeko Nshinga rya Repubulika yrsquou Rwanda
˗ Amafoto ku bikorwa byrsquoimitunganyirizwe yrsquoubutaka
Isuzuma Mbonezanyigisho 43
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
131 | P a g e
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Amajwi nrsquoamashusho
Inyandiko
Uwiga asubiza neza ibibazo ku mwandiko ku gufata neza
ubutaka
Umukoro mu matsinda
Ibisubizo ku bibazo byanditse ku gufata neza ubutaka
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ikitabwaho 1Gutega amatwi no kumva neza umwandiko
Ibyiyumviro byuteze amatwi atarogoya
Ubwumvane mu matsinda
Utwatuzo nisesekaza
Ikitabwaho 2Gusubizaneza ibibazo ku
Nyunguramagambo
Nsanganyamatsiko yrsquoumwandiko
Ngingo zrsquoumuco
Ngingo zrsquoamateka
Ndangagaciro na kirazira
Umwanzuro
Umusaruro wrsquoinyigisho 44 Guhina no guhimba umwandiko akurikiranya neza ingingo
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
Ubushobozi busuzumwa
Yashubije neza ibibazo ku mwandiko mu mvugo ikwiye
132 | P a g e
Umwandiko ku nsanganyamatsiko yerekeye imitunganyirize yrsquoubutaka
Ihinamwandiko
Ihimbamwandiko
o Gusoma no gusesengura umwandiko
o Kujya impaka ku ngaruka zo kudacunga neza ubutaka
o Gukora inshamake yrsquoumwandiko
o Guhimba umwandiko ku mitunganyirize ikwiye yubutaka
˗ Igitabo gikubiyemo imyandiko ku nsanganyamatsiko yo gutunganya ubutaka
˗ Ibitabo byrsquoikibonezamvugo
˗ SEDE (CD) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo ˗ Itangazo Mpuzamahanga
ryrsquouburenganzira bwa Muntu
˗ Itegeko Nshinga rya Repubulika yrsquou Rwanda
˗ Amafoto ku bikorwa byrsquoimitunganyirizwe yrsquoubutaka
Isuzuma Mbonezanyigisho 44
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Amajwi nrsquoamashusho
Inyandiko
Uwiga ahina ahimba umwandiko ku gufata neza ubutaka
Umukoro mu matsinda
Ihinamwandiko nihangamwandiko
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ikitabwaho Guhina no guhimba neza umwandiko
Inyunguramagambo
Insanganyamatsiko yrsquoumwandiko
Ingingo zrsquoumuco
Ubushobozi busuzumwa
Yahinnye anahimba umwandiko akurikiranya neza ingingo
133 | P a g e
Ingingo zrsquoamateka
Indangagaciro na kirazira
Umwanzuro
Umusaruro wrsquoinyigisho 45 Kumurika ingero zifatika zihamya imitunganyirize iboneye
yrsquoubutaka
Umwandiko ku nsanganyamatsiko yerekeye imitunganyirize yrsquoubutaka
Ibimenyetso byrsquouteze amatwi atarogoya
Isesekaza nlsquoutwatuzo
Inyunguramagambo
Insanganyamatsiko yrsquoumwandiko
Indangangakiro na kirazira
Ingingo zrsquoamateka nrsquoumuco
Ingero zifatika zihamya imitunganyirize
Ihimbamwandiko
o Gutega amatwi umwandiko ku mitunganyirize yrsquoubutaka
o Kutarogoya ufite ijambo nta mpamvu
o Kuvumbura insanganyamatsiko ivugwa mu mwandiko
o Gukoresha Ikinyarwanda kintyoza agaragaza indangagaciro yo gukorera mu mucyo
o Gusoma mu matsinda bashaka -Ibisobanuro byrsquoamagambo akomeye -Ibisubizo byrsquoibibazo byo kumva umwandiko
o Gusoma aranguruye agaragaza isesekaza
o Gukusanyiriza mu matsinda ibitekerezo ku mitunganyirize yrsquoubutaka
o Gukora inshamake yrsquoumwandiko
o Kujya impaka ku ngaruka zo kudacunga neza ubutaka
o Kumurika mu ruhame ibyavuye mu matsinda
˗ Igitabo gikubiyemo imyandiko ku nsanganyamatsiko yo gutunganya ubutaka
˗ Ibitabo byrsquoikibonezamvugo
˗ SEDE (CD) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo ˗ Itangazo Mpuzamahanga
ryrsquouburenganzira bwa Muntu
˗ Itegeko Nshinga rya Repubulika yrsquou Rwanda
˗ Amafoto ku bikorwa byrsquoimitunganyirizwe yrsquoubutaka
Isuzuma Mbonezanyigisho 45
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
134 | P a g e
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Amajwi nrsquoamashusho
Inyandiko
Uwiga ategura amurika ingero zo gufata neza ubutaka
Umukoro mu matsinda
Inyandiko yicyegeranyo ku gufata neza ubutaka
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ikitabwaho 1Gutega amatwi no kumva neza umwandiko
Ibyiyumviro byuteze amatwi atarogoya
Ubwumvane mu matsinda
Utwatuzo nisesekaza
Ikitabwaho 2Gusubizaneza ibibazo
Inyunguramagambo
Insanganyamatsiko yrsquoumwandiko
Isano yumwandiko nibyasomwe ahandi
Ingingo zrsquoumuco namateka
Gukoresha neza umwanya wijambo
Kurasa ku ntego
Umwanzuro
Umusaruro wrsquoinyigisho 46 Gukoresha ibinyazina binyuranye ku buryo bukwiye
Umwandiko ku nsanganyamatsiko yerekeye imitunganyirize yrsquoubutaka
o Gusoma no gusesengura umwandiko
o Gutahura imikoreshereze yrsquoibinyazina binyuranye
˗ Igitabo gikubiyemo imyandiko ku nsanganyamatsiko yo gutunganya ubutaka
˗ Ibitabo
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
Ubushobozi busuzumwa
Yamuritse ingero zifatika zihamya imitunganyirize iboneye yrsquoubutaka
135 | P a g e
Ikinyazina
Mbaza
Mboneranteko
Nyamubaro
byrsquoikibonezamvugo ˗ SEDE (CD) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo ˗ Itangazo Mpuzamahanga
ryrsquouburenganzira bwa Muntu
˗ Itegeko Nshinga rya Repubulika yrsquou Rwanda
˗ Amafoto ku bikorwa byrsquoimitunganyirizwe yrsquoubutaka
Isuzuma Mbonezanyigisho 46
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Amajwi nrsquoamashusho
Inyandiko
Uwiga atahuraakosora amakosa ku mikoreshereze yibinyazina
binyuranye
Umukoro mu matsinda
Ibisubizo ku bibazo byanditse ku mikoreshereze yibinyazina
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ibinyazina bitandukanye Mbaza Mboneranteko na Nyamubaro
Isesengura ku mikoreshereze yibinyazina bitandukanye
Imikoreshereze ikwiye yibinyazina binyuranye mu mwandiko
Umwanzuro
Ubushobozi busuzumwa
Yakoresheje ibinyazina binyuranye ku buryo bukwiye
136 | P a g e
LU 5 Gukoresha neza uburyo bunyuranye bw rsquo ubwumvane no kwandika yubahiriza imyandikire yrsquoIkinyarwanda
5
Umusaruro wrsquoinyigisho
1 Gukoresha Ikinyarwanda kintyoza uwiga agaragaza ko yumva ikinamico ku nsanganyamatsiko yerekeye ubwumvane mu ngiro zitandukanye
2 Gusoma neza ikinamico yubahiriza uturango twayo 3 Gusubiza ibibazo ku ikinamico mu mvugo iboneye 4 Guhimba no gukina ikinamico ahuza imvugo nrsquoingiro 5 Gukoresha neza inzego zrsquoururimi 6 Kubahiriza imyandikire yrsquoamazina bwite
Amasaha 6
Umusaruro wrsquoinyigisho 51 Gukoresha Ikinyarwanda kintyoza uwiga agaragaza ko yumva
ikinamico ku nsanganyamatsiko yerekeye ubwumvane mu ngiro zitandukanye
Ikinamico ku nsanganyamatsiko yerekeye ubwumvane
Ibimenyetso byrsquouteze amatwi atarogoya
Inyunguramagambo ku ngeri yrsquoikinamico
Ingingo zrsquoumuco nrsquoamateka
Udukino ku nsanganyamatsiko ishingiye ku bwumvane
Isesekaza nrsquoutwatuzo
o Gutega amatwi ikinamico ku nsanganyamatsiko yerekeye ubwumvane
o Kutarogoya ufite ijambo nta mpamvu o Gusubiza ibibazo byo kumva ikinamico
nrsquoinyunguramagambo o Kuvumbura insanganyamatsiko ivugwa mu
ikinamico o Gusoma bucece ikinamico o Gusoma bakuramwa baranguruye bigana
abakinankuru o Gukorera mu matsinda bungurana
ibitekerezo ku nsanganyamatsiko ivugwa mu ikinamico
o Guhimba no gukina udukino ku nsanganyamatsiko ishingiye ku bwumvane
o Kujya impaka ku kamaro k imvugo ziboneye
˗ Ibitabo bikubiyemo imyandiko yerekeyeubwumvane
˗ Ibitabo byrsquoikibonezamvugo
˗ SEDE (CD) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo ˗ Amabwiriza ya Minisitiri
N0 0012014 yo ku wa 08102014 agenga imyandikire yrsquoIkinyarwanda nkrsquouko yasohotse mu Igazeti ya Leta N0 41 bis yo ku wa 13102014
Isuzuma Mbonezanyigisho 51
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
137 | P a g e
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Amajwi nrsquoamashusho
Inyandiko
Uwiga asubiza neza ibibazo ku ikinamico yerekeye ubwumvane
Umukoro mu matsinda
Ibisubizo ku bibazo byanditse ku icinamico
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ikitabwaho 1 Gutega amatwi no gukurikira neza ikinamico
Ubwumvane mu matsinda
Ibyiyumviro byuteze amatwi atarogoya
Isesekaza nrsquoutwatuzo
Ikitabwaho 2 Kugaragaza ko yumva neza
Insanganyamatsiko
Inyunguramagambo
Ingingo zrsquoumuco nrsquoamateka
Inshamake y ikinamico
Inshoza nrsquouturango byrsquo ikinamico
Isomo ryrsquoingenzi
Umwanzuro
Umusaruro wrsquoinyigisho 52 Gusoma neza ikinamico yubahiriza uturango twayo
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
Ubushobozi busuzumwa
Uwiga yakoresheje Ikinyarwanda kintyoza agaragaza ko yumva mu ngiro
zitandukanye ikinamico ku nsanganyamatsiko yerekeye ubwumvane
138 | P a g e
Ikinamico ku nsanganyamatsiko yerekeye ubwumvane
Ibimenyetso byrsquouteze amatwi atarogoya
Isesekaza nrsquoutwatuzo
o Gutega amatwi ikinamico ku
nsanganyamatsiko yerekeye ubwumvane
o Kutarogoya ufite ijambo nta mpamvu
o Gusoma bucece ikinamico
o Gusoma bakuramwa baranguruye bigana abakinankuru
˗ Ibitabo bikubiyemo imyandiko yerekeyeubwumvane
˗ Ibitabo byrsquoikibonezamvugo
˗ SEDE (CD) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo ˗ Amabwiriza ya Minisitiri
N0 0012014 yo ku wa 08102014 agenga imyandikire yrsquoIkinyarwanda nkrsquouko yasohotse mu Igazeti ya Leta N0 41 bis yo ku wa 13102014
Isuzuma Mbonezanyigisho 52
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Amajwi nrsquoamashusho
Uwiga asoma neza ikinamico ku nsanganyamatsiko yerekeye
ubwumvane
Umukoro mu matsinda
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ikitabwaho Gusoma neza ikinamico
Ibyiyumviro byrsquouteze amatwi atarogoya
Ubwumvane mu matsinda
Utwatuzo nisesekaza
Umwanzuro
Ubushobozi busuzumwa
Yasomye neza ikinamico yubahiriza uturango twayo
139 | P a g e
Umusaruro wrsquoinyigisho 53 Gusubiza ibibazo ku ikinamico mu mvugo iboneye
Ikinamico ku nsanganyamatsiko yerekeye ubwumvane
Ibimenyetso byrsquouteze amatwi atarogoya
Inyunguramagambo ku ngeri yrsquoikinamico
Ingingo zrsquoumuco nrsquoamateka
Udukino ku nsanganyamatsiko ishingiye ku bwumvane
Isesekaza nrsquoutwatuzo
o Gutega amatwi ikinamico ku nsanganyamatsiko yerekeye ubwumvane
o Kutarogoya ufite ijambo nta mpamvu
o Gusubiza ibibazo byo kumva ikinamico nrsquoinyunguramagambo
o Kuvumbura insanganyamatsiko ivugwa mu ikinamico
o Gusoma bucece ikinamico o Gusoma bakuramwa
baranguruye bigana abakinankuru
o Gukorera mu matsinda bungurana ibitekerezo ku nsanganyamatsiko ivugwa mu ikinamico
˗ Ibitabo bikubiyemo imyandiko yerekeyeubwumvane
˗ Ibitabo byrsquoikibonezamvugo
˗ SEDE (CD) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo ˗ Amabwiriza ya Minisitiri
N0 0012014 yo ku wa 08102014 agenga imyandikire yrsquoIkinyarwanda nkrsquouko yasohotse mu Igazeti ya Leta N0 41 bis yo ku wa 13102014
Isuzuma Mbonezanyigisho 53
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Amajwi nrsquoamashusho
Inyandiko
Uwiga asubiza neza ibibazo ku ikinamico yerekeye ubwumvane
Umukoro mu matsinda
Ibisubizo ku bibazo byanditse ku ikinamico yerekeye ubwumvane
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ikitabwaho 1Gutega amatwi no kumva neza ku ikinamico
Ubushobozi busuzumwa
Yashubije neza ibibazo mu mvugo ikwiye ku ikinamico
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
140 | P a g e
Ibyiyumviro byuteze amatwi atarogoya
Ubwumvane mu matsinda
Utwatuzo nisesekaza
Ikitabwaho 2Gusubizaneza ibibazo ku
Nyunguramagambo
Nsanganyamatsiko yrsquo ikinamico
Ngingo zrsquoumuco
Ngingo zrsquoamateka
Ndangagaciro na kirazira
Umwanzuro
Umusaruro wrsquoinyigisho 54 Guhimba no gukina ikinamico ahuza imvugo nrsquoingiro
Ikinamico ku nsanganyamatsiko yerekeye ubwumvane
Ibimenyetso byrsquouteze amatwi atarogoya
Inyunguramagambo ku ngeri yrsquoikinamico
Ingingo zrsquoumuco nrsquoamateka
Isesekaza nrsquoutwatuzo
Udukino ku nsanganyamatsiko ishingiye ku bwumvane
o Gutega amatwi ikinamico ku nsanganyamatsiko yerekeye ubwumvane
o Kutarogoya ufite ijambo nta mpamvu
o Gusubiza ibibazo byo kumva ikinamico nrsquoinyunguramagambo
o Kuvumbura insanganyamatsiko ivugwa mu ikinamico
o Gusoma bucece ikinamico o Gusoma bakuramwa
baranguruye bigana abakinankuru
o Gukorera mu matsinda bungurana ibitekerezo ku nsanganyamatsiko ivugwa mu ikinamico
o Guhimba no gukina udukino ku nsanganyamatsiko ishingiye ku bwumvane
˗ Ibitabo bikubiyemo imyandiko yerekeyeubwumvane
˗ Ibitabo byrsquoikibonezamvugo
˗ SEDE (CD) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo ˗ Amabwiriza ya Minisitiri
N0 0012014 yo ku wa 08102014 agenga imyandikire yrsquoIkinyarwanda nkrsquouko yasohotse mu Igazeti ya Leta N0 41 bis yo ku wa 13102014
Isuzuma Mbonezanyigisho 54
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
141 | P a g e
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Amajwi nrsquoamashusho
Inyandiko
Uwiga ahimba akina neza ikinamico ku nsanganyamatsiko
yubwumvane
Umukoro mu matsinda
Ikinamico yanditswe
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ikitabwaho Guhimba no gukina neza ikinamico
Inyunguramagambo
Insanganyamatsiko yrsquoikinamico
Ingingo zrsquoumuco
Ingingo zrsquoamateka
Indangagaciro na kirazira
Utwatuzo nisesekaza
Ibyiyumviro byabakinankuru
Umwanzuro
Umusaruro wrsquoinyigisho 55 Gukoresha neza inzego zrsquoururimi
Ikinamico ku nsanganyamatsiko yerekeye ubwumvane
Ibimenyetso byrsquouteze amatwi atarogoya
Inyunguramagambo ku
o Gutega amatwi ikinamico ku nsanganyamatsiko yerekeye ubwumvane
o Kutarogoya ufite ijambo nta mpamvu
o Gusubiza ibibazo byo kumva ikinamico nrsquoinyunguramagambo
˗ Ibitabo bikubiyemo imyandiko yerekeyeubwumvane
˗ Ibitabo byrsquoikibonezamvugo
˗ SEDE (CD) ˗ Disiketi ˗ Ikibaho
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
Ubushobozi busuzumwa
Yahimbye anakina ikinamico ahuza imvugo nrsquoingiro
142 | P a g e
ngeri yrsquoikinamico
Ingingo zrsquoumuco nrsquoamateka
Udukino ku nsanganyamatsiko ishingiye ku bwumvane
Isesekaza nrsquoutwatuzo
Inzego zrsquoururimi Imvugo ikocamye Imvugo isanzwe Imvugo ihanitse
o Kuvumbura insanganyamatsiko ivugwa mu ikinamico
o Gusoma bucece ikinamico o Gusoma bakuramwa
baranguruye bigana abakinankuru
o Gukorera mu matsinda bungurana ibitekerezo ku nsanganyamatsiko ivugwa mu ikinamico
o Guhimba no gukina udukino ku nsanganyamatsiko ishingiye ku bwumvane
o Kujya impaka ku mvugo ziboneye
˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo ˗ Amabwiriza ya Minisitiri
N0 0012014 yo ku wa 08102014 agenga imyandikire yrsquoIkinyarwanda nkrsquouko yasohotse mu Igazeti ya Leta N0 41 bis yo ku wa 13102014
Isuzuma Mbonezanyigisho 55
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Amajwi nrsquoamashusho
Inyandiko
Uwiga atahura akosora amakosa ku mikoreshereze yinzego
zururimi
Umukoro mu matsinda
Ibisubizo ku bibazo byanditse ku mikoreshereze yinzego
zururimi
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ikitabwaho 1 Gusoma neza no gukurikira ikinamico
Ubwumvane mu matsinda
Ibyiyumviro byuteze amatwi atarogoya
Isesekaza nutwatuzo
Ikitabwaho 1 Gukoresha neza inzego zururimi zitandukanye
Inzego zitandukanye zrsquoururimi
Imikoreshereze ikwiye yinzego zururimi
Ubushobozi busuzumwa
Yakoresheje neza inzego zrsquoururimi
143 | P a g e
Umwanzuro
Umusaruro wrsquoinyigisho 56 Kubahiriza imyandikire yrsquoamazina bwite
Ikinamico ku nsanganyamatsiko yerekeye ubwumvane
Amazina bwite yrsquoahantu afite indomo yrsquoabantu arenze rimwe yrsquoabantu nrsquoahantu yrsquoamavamahanga yrsquoidini yari asanzweho
o Gutega amatwi ikinamico ku nsanganyamatsiko yerekeye ubwumvane
o Kutarogoya ufite ijambo nta mpamvu
o Gusubiza ibibazo byo kumva ikinamico nrsquoinyunguramagambo
o Kuvumbura insanganyamatsiko ivugwa mu ikinamico
o Gusoma bucece ikinamico o Gusoma bakuramwa
baranguruye bigana abakinankuru
o Gukorera mu matsinda bungurana ibitekerezo ku nsanganyamatsiko ivugwa mu ikinamico
o Guhimba no gukina udukino ku nsanganyamatsiko ishingiye ku bwumvane
o Kujya impaka ku kamaro kimyandikire ikwiye yamazina bwite
o Gutahura no gukosora amakosa mu myandikire yrsquoamazina bwite
˗ Ibitabo bikubiyemo imyandiko yerekeyeubwumvane
˗ Ibitabo byrsquoikibonezamvugo
˗ SEDE (CD) ˗ Disiketi ˗ Ikibaho ˗ Marikeri ˗ Murandasi ˗ Inkoranyamagambo ˗ Amabwiriza ya Minisitiri
N0 0012014 yo ku wa 08102014 agenga imyandikire yrsquoIkinyarwanda nkrsquouko yasohotse mu Igazeti ya Leta N0 41 bis yo ku wa 13102014
Isuzuma Mbonezanyigisho 56
Imfashanyigisho Ibikorwa byrsquouwiga
activities
Ibyigwa
144 | P a g e
Usuzuma akusanya bimwe mu bihamya bikurikira akanzura niba ubushobozi busuzumwa bwagezweho
Gihamya Isuzuma
Amajwi nrsquoamashusho
Inyandiko
Uwiga atahura akosora imyandikire yamazina bwite
Umukoro mu matsinda
Ibisubizo ku bibazo byanditse ku myandikiye ikwiye yamazina
bwite
Urutonde rwrsquoibisuzumwa Arabishoboye
Yego Oya
Ikitabwaho Kubahiriza imyandikire
yamazina bwite yrsquoahantu afite indomo
yamazina bwite yrsquoabantu arenze rimwe
yamazina bwite yrsquoabantu nrsquoahantu
yamazina bwite yrsquoamavamahanga
yamazina bwite yrsquoidini yari asanzweho
Umwanzuro
Ubushobozi busuzumwa
Yubahirije imyandikire yrsquoamazina bwite
145 | P a g e
Ibitabo nrsquoinyandiko byifashishijwe
1 BIZIMANA S KAYUMBA C (2011) Inkoranya yrsquoIkinyarwanda mu Kinyarwanda IRST 2egraveme Edition
2 BIZIMANA S RWABUKUMBA G (2011) Inkoranya yrsquoIkinyarwanda mu Kinyarwanda IRST 1egravere Edition
3 CHARMEAUX E (1975) La lecture agrave lrsquoeacutecole Ceacutedix Paris 4 CONFEacuteRENCE DES MINISTRES DE LrsquoEDUCATION DES ETATS DrsquoEXPRESSION FRANCcedilAISE (1986)
Promotion et inteacutegration des langues nationales dans les systegravemes eacuteducatifs Librairie Honoreacute Champion Paris
5 COUPEZ A (1961) Grammaire Rwanda Simplifieacutee Usumbura 6 Dictionnaire Rwandais-Franccedilais Edition abreacutegeacutee et adapteacutee par Ireacuteneacutee JACOB 7 FOUNTAIN PUBLISHERS (2011) Ikinyarwanda Igitabo cyrsquoumunyeshuri Umwaka wa 4 Fountain
Publishers Kigali 8 FOUNTAIN PUBLISHERS (2011) Ikinyarwanda Igitabo cyrsquoumwarimu Umwaka wa 5 Fountain
Publishers Kigali 9 FOUNTAIN PUBLISHERS (2011) Ikinyarwanda Igitabo cyrsquoumwarimu Umwaka wa 6 Fountain
Publishers Kigali 10 GAGNEacute G PAGEacute M na ARRAB E (2002) Didactique des langues maternelles Questions
actuelles dans diffeacuterentes reacutegions du monde De Boeck Universiteacutegions du monde De Boeck Universiteacute Bruxelles
11 GASIMBA FX (2004) Inganzo yrsquoUbwanditsi Prix Kadima 12 INTEKO NYARWANDA YrsquoURURIMI NrsquoUMUCO (RALC) (2013) Indangagaciro zrsquoUmuco wrsquou Rwanda
Imfashanyigisho ibanza Kigali Rwanda 13 KAGIRANEZA Z (1989) Igitaramo ku mateka yrsquou Rwanda MINESUPRESS 14 MINISTERI YrsquoAMASHURI ABANZA NrsquoAYISUMBUYE (1986) Ikinyarwanda Ikibonezamvugo cyo mu
Cyiciro cya Gatatu Kigali 15 UNIVERSITY OF RWANDACOLLEGE OF EDUCATION (2014) Umusogongero ku Buvanganzo
Nyarwanda Kigali 16 VANHOVE J (1941) Essai de Droit Coutumier du Ruanda Bruxelles Librairie Falk fils
146 | P a g e
C C M I W 5 0 1 - ICT AT WORKPLACE
CCMIW501 Use ICT at workplace
REQF Level 5 Learning hours
Credits 3 30
Sector All
Sub-sector All
Issue date October 2017
Purpose statement
This course focuses on providing skills experience and confidence for those learners who struggle to
make the most of technology to demonstrate creative thinking problem solving and knowledge
construction It focuses on completing workplace tasks such as researching and creating documents
with text graphics and numerical information using commonly used tools such as Microsoft Office ndash
(Word Excel and PowerPoint) Email The Internet
Learners gain ability to appropriately select and responsibly use ICT to be able to Problem-solve
Communicate and collaborate Locate use and synthesize information found using technology and
Develop skills necessary to function in this century
147 | P a g e
Learning assumed to be in place
Not applicable
Elements of competence and performance criteria
Learning units describe the essential outcomes of a competence
Performance criteria describe the required performance needed to demonstrate achievement
of the learning unit
By the end of the module the trainee will be able to
Elements of competence Performance criteria
1 Prepare document Layout 11 Proper set up of a grid structure 12 Proper arrangement of text zones and non-textual
ones in their correct reading order 13 Proper use of special effects
2 Apply basic computer operations 21 Appropriate Conversion Export and Import of files 22 Appropriate use of storage media 23 Appropriate application of Printer settings 24 Appropriate connect computer to the network
3 Manage data 31 Proper management of data types 32 Proper application of data validation 33 Adequate application of Logical functions 34 Adequate performance of data analysis duplication
removal and Conditional formatting 35 Appropriate application of data protection
148 | P a g e
LU 1 Prepare document Layout
1
Learning Outcomes
1 Set up a grid structure 2 Arrange text zones and non-textual ones 3 Use special effects
10 Hours
Learning Outcome11Set up a grid structure
Usage of basic grid structures for page layout (Deciding on the number and size of columns and gutters (gaps between columns))
Use asymmetrical grids to add interest to your design
Work with margins row and column gaps (Placement of intentional whitespace)
Usage of mixed grids
o Practical exercise on designing a cover page of a given document
Computer Applications Trainer manual Flipcharts Markers Flipcharts stand Computer Lab Sample of journal
Formative Assessment 11
Resources Learning activities Content
149 | P a g e
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Performance evidence
Multiple choice Ticking True or false questions Matching Sentence completion Open ended questions Expose (presentation)
Checklist Score
Yes No
Indicator Basic grid structures for page layout a are well identified
Indicator Asymmetrical grids is well detected
IndicatorWorking with marginsare well described
Observation
Learning Outcome 12Arrange text zones and non-textual ones
Performance criterion
Proper set up of a grid structure
150 | P a g e
Work with Styles (Headings Title and Subtitles) chapter or section titles or headlines and subheads
Size and position of images and figures and work with image captions
Pull quotes and nut graphs which might be added out of course or to make a short story fit the layout
Box outs and sidebars which present information as asides from the main text flow
Page headers and page footers the contents of which are usually uniform across content pages
Table of contents
Notes like footnotes and end notes bibliography
o Practical exercise on editing and arrange a given document
Computer Applications Trainer manual Flipcharts Markers Flipcharts stand Computer Lab Sample of journal
Formative Assessment 12
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Performance evidence
Multiple choice Ticking True or false question Matching Sentence completion Open ended questions Expose (presentation)
Performance criterion
Proper arrangement of text zones and non-textual ones in their correct reading
order
Resources Learning activities Content
151 | P a g e
Checklist Score
Yes No
IndicatorWork with Stylesare well identified
Indicator Size and position of images is well detected
IndicatorPull quotes and nut graphs is well detected
Indicator Box outs and sidebars are well identified
Indicator Page headers are well described
Observation
Learning Outcome 13 Use special effects
Methods of overlaying text on an image for readability
Position the Text Appropriately
Increase the Contrast Use a Transparent
Overlay Drop Shadow
Runaround and intrusions or bleeding an image over the page margin
o Practical exercise on adding special effects in a given document
˗ Computer ˗ Applications ˗ Trainer manual ˗ Flipcharts ˗ Markers ˗ Flipcharts stand ˗ Computer Lab ˗ Sample of journal
Resources Learning activities Content
152 | P a g e
Formative Assessment 13
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Performance evidence
Multiple choice Ticking True or false question Matching Sentence completion Open ended questions Expose (presentation)
Checklist Score
Yes No
Indicator Methods of overlaying text on an image are well identified
Insert text appropriately
Increase the contrast
Use a transparent overlay
Drop shadow
Indicator Runaround and intrusionsis well detected
Observation
Performance criterion
Proper use of special effects
153 | P a g e
LU 2 Apply basic computer operations
2
Learning Outcomes
1 Import Export and Convert Data Files 2 Use storage media 3 Apply printer settings 4 Connect computer to the network
10 Hours
Learning Outcome 21Import Export and Convert Data Files
Variety of different file formats Formats Typical Extension
Data Import techniques
Data Export techniques
Compress a file
File Conversion
o Individual work o Scenario based activities o Brainstorming on data types o Appropriate Conversion
Export and Import of files o Appropriate use of storage
media o Appropriate application of
Printer settings o Connect Computer to the
network
˗ Projector ˗ White Board ˗ Computer Lab
Formative Assessment 21
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Performance criterion
Appropriate Conversion Export and Import of files
Resources Learning activities Content
154 | P a g e
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Performance evidence
Written evidence Multiple choice Ticking True or false question Matching Sentence completion Open ended questions
Checklist Score
Yes No
IndicatorVariety of different are well identified
Formats
Typical Extension
Indicator Data Import techniquesis well detected
IndicatorData Export techniquesare well described
Indicator Compress a fileare well identified
Indicator File Conversionare well described
Observation
Learning Outcome 22Use of storage media
Different types of storage (off-lineOn-line storage) ExternalRemovable Hard Drive Solid State Drive (SSD) Network Attached Storage (NAS) USB Thumb Drive Or Flash Drive Optical Drive (CD DVD discs) Cloud Storage
o Brainstorming on storage types
o Practical exercises on disk formatting
˗ Projector ˗ White Board ˗ Computer Lab ˗ Storage devices
Resources Learning activities Content
155 | P a g e
Storage capacity Description of units of data
Disk formatting Partitioning Erase data
Formative Assessment 22
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Performance evidence
Written evidence Multiple choice Ticking True or false question Matching Sentence completion Open ended questions
Checklist Score
Yes No
IndicatorDifferent types of storageare well identified
External removable hard drive
Solid state drive
Network attached storage
USB thumb drive
Cloud storage
Optical drive
IndicatorStorage capacityis well detected
Unit of data
IndicatorDisk formattingare well described
Partitioning
Performance criterion
Appropriate use of storage media
156 | P a g e
Erase data
Observation
Learning Outcome 23Apply printer settings
Page setup Print preview Print dialog box
Selecting printer name Printer options Printing one or more
copies Printing in blackwhite
or color Print page ranges
o Exercises on printing one or more copies of a colored document in black and white
o Printing in landscape portrait different pages
˗ Computer Lab With Current Word processing Package installed in each computer
˗ Printer ˗ Projector
Formative Assessment 23
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Performance evidence
Written evidence Multiple choice Ticking True or false question Matching Sentence completion Open ended questions
Performance criterion
Appropriate application of Printer settings
Resources Learning activities Content
157 | P a g e
Checklist Score
Yes No
Indicator Page setupare well identified
Print preview
Print dialog box
IndicatorSelecting printer nameis well detected
Printer options
Printing one or more copies
Printing in blackwhite or color
Printing in blackwhite or color
Observation
Learning Outcome 24 Connect computer to the network
Common types of area networks based on size Personal area network
or PAN Local area network or
LAN Metropolitan area
network or MAN Wide area network or
WAN Wireless Local Area
Network or WLAN
Common types of area networks based on main purpose Storage area network
or SAN Enterprise private
network or EPN Virtual private
network or VPN
Connect to the internet
o Exercises on connect computer to the internet
o
˗ Computer Lab With Internet
˗ Projector
Resources Learning activities Content
158 | P a g e
Fixed internet Mobile internet
Formative Assessment 24
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Performance evidence
Multiple choice Ticking True or false question Matching Sentence completion Open ended questions
Checklist Score
Yes No
IndicatorCommon types of area networks based are well identified
Personal area network or PAN
Local area network or LAN
Metropolitan area network
Wide area network or WAN
Wireless Local Area Network or WLAN
IndicatorCommon types of area networks based on main purposeis well detected
Storage area network or SAN
Enterprise private network or EPN
Virtual private network or VPN
Indicator connect to the internetare well described
Fixed internet
Mobile internet
Observation
Performance criterion
Appropriate connect computer to the network
159 | P a g e
LU 3 Manage data
3
Learning Outcomes
1 Manage data types 2 Apply data validation 3 Apply logical functions 4 Analyse data 5 Apply data protection
10 Hours
Learning Outcome 31 Manage data types
Description of data types Data type (Byte integer long
single double currency decimal string Boolean date object variant)
Length Description
Techniques of entering data types in cells and their default formats
Labels to describe pieces of information
Values (Raw numbers or dates)
Formulas to perform calculations
o Brainstorming on data types o
˗ Computer Lab ˗ Projector
Formative Assessment 31
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Performance criterion
Proper management of data types
Resources Learning activities Content
160 | P a g e
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Performance evidence
Written evidence Multiple choice Ticking True or false question Matching Sentence completion Open ended questions
Checklist Score
Yes No
Indicator Description of data are well identified
Data type
Length
Description
Indicator Techniques of entering is well detected
data types in cell
default formats
Indicator Labels to describe are well described
Indicator Valuesis well detected
Indicator Formulas to perform are well described
Observation
Learning Outcome 32Apply data validation
Resources Learning activities Content
161 | P a g e
Create validation rules (Entries allowed in the cell prompt message and Warning alerts)
SearchFind Replace
Deleting a range of text
The undo command
Spelling and grammar
Synonyms
o Practical exercises on data validation based on calculation in another cell
o
˗ Computer Lab ˗ Projector
Formative Assessment 32
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Performance evidence
Written evidence Multiple choice Ticking True or false question Matching Sentence completion Open ended questions
Checklist Score
Yes No
IndicatorCreate validation are well identified
Indicator SearchFind is well detected
Indicator Deleting a range of textare well described
Observation
Performance criterion
Proper application of data validation
162 | P a g e
Learning Outcome 33Apply logical functions
Logical function overview (AND OR XOR and NOT)
Between condition (IF function)
o Practical exercises on use of logical operators and construct more elaborate logical tests to perform more complex calculations and more powerful data analysis
˗ Computer lab ˗ Projector
Formative Assessment 33
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Performance evidence
Written evidence Multiple choice Ticking True or false question Matching Sentence completion Open ended questions
Checklist Score
Yes No
Performance criterion
Adequate application of Logical functions
Resources Learning activities Content
163 | P a g e
IndicatorLogical function overview are well identified
AND
OR
NOT
XOR
IndicatorBetween condition is well detected
IF function
Observation
Learning Outcome 34Analyse data
Create different types of charts
Table style and application of conditional formatting
Duplication removal
o Perform practical exercises on data analysis
o compile activities reports
˗ Computer lab ˗ Projector
Formative Assessment 34
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Performance evidence
Multiple choice Ticking True or false question Matching Sentence completion Open ended questions
Performance criterion
Adequate performance of data analysis duplication removal and Conditional
formatting
Resources Learning activities Content
164 | P a g e
Checklist Score
Yes No
IndicatorCreate different types of chartsare well identified
Line and column charts
Pie
Miniature graphs
Bar
IndicatorTable style is well detected
Application
conditional formatting
IndicatorDuplication removal are well described
Observation
Learning Outcome 35Apply data protection
Data protection principles Fair and lawful Purposes Adequacy Accuracy Retention Rights Security
o Compile activities reports ˗ Computer lab ˗ Projector
Formative Assessment 35
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Performance criterion
Appropriate application of data protection
Resources Learning activities Content
165 | P a g e
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Performance evidence
Multiple choice Ticking True or false question Matching Sentence completion Open ended questions
Checklist Score
Yes No
IndicatorData protection principlesare well identified
Fair and lawful
Purposes
Adequacy
Accuracy
Retention
Rights
Security
Observation
Reference books
1 httpmsdnmicrosoftcomen-uslibrarybb687869aspx Data type in Microsoft Excel
166 | P a g e
C C M U E 5 0 1 - UPPER INTERMEDIATE WORKPLACE ENGLISH
CCMUE501 Maintain professional conversation in upper-intermediate English
REQF Level 5 Learning hours
Credits 3 30
Sector All
Sub-sector All
Issue date January 2017
Purpose statement
This core module describes the skills knowledge and attitudes to be acquired for the traineersquos The trainee will be able
to Prepare and deliver speeches at different social and professional occasions Adaptation of speech messages to a
particular audience Ask questions to clarify extend and follow up ideas Produce medium compositions on different
trade-related subjects Identify and differentiate different business documents Effective writing of different business
documents Identify and use of writing styles read different trade-related texts Apply reading techniques to selected
trade-related texts Explain key termswords in their context Answer reading comprehension questions precisely
Analyze different trade-related textsSummarize trade-related texts (in own words) identify differences between
common English accents Listen and respond to users of common English their accents Reporting information listened
to from different common accents Steps of speech preparation and delivery Important tips on speech delivery
Requirements to properly articulate information Analyse trade-related texts Summarise texts
167 | P a g e
Learning assumed to be in place
Oral Basic English Communication Oral Basic English Communication Intermediate Workplace English Use intermediate English at the workplace
Elements of competence and performance criteria
Learning units describe the essential outcomes of a competence
Performance criteria describe the required performance needed to demonstrate achievement
of the learning unit
By the end of the module the trainee will be able to
Elements of competence Performance criteria
Communicate orally in social
and professional situations
with ease
11 Acceptable preparation and delivery of speeches on different social and professional occasions
12 Audible and clear articulation of messages addressed to an audience using pronunciation segmental and Suprasegmental phonology
13 Asking relevant questions to clarify extend and follow up ideas according to question forms
Read correctly a range of
materials
21 Adequate reading of different trade-related texts 22 Clear analysis of trade-related texts (identification and
description of characters events and settings as well as to express preferences by giving reasons)
23 Effective summary of key ideas in trade-related texts 24 Effective use of knowledge of eventsrsquo sequence to describe a
situation when rephrasing information from the texts
Listen to audio messages with
different English accents to get
the intended message
31 Appropriate listening and responding to others 32 Clear identification of differences between common English
accents 33 Accurate reporting of information listened to in different
accents
Produce a variety of medium
texts on professional and
general topics
41 Clear and detailed writing about a wide range of trade-related subjects
42 Effective differentiation of business documents (inventory memosletters handovers receipts minutes)
43 Appropriate writing of business documents 44 Appropriate use of writing style applicable to each type of
business document
168 | P a g e
LU 1 Communicate orally in social and professional situations with ease
1
Learning Outcomes
1 Prepare speeches for different social and professional occasions 2 Deliver speeches to an audience 3 Ask questions to clarify extend and follow up ideas according to
question forms
10 Hours
Learning Outcome 11 Prepare speeches for different social and professional occasions
Steps for speech preparation and delivery Step 1 Research and
Preparation Step 2 Writing Your
Speech Step 3 Practicing Step 4 Putting
Together Visual Aids Step 5 Handling the
QampA
Important tips for speech delivery
Dos and Donrsquots on speech delivery
Requirements to articulate message Pronunciation Speed Tone
Identification of categories of audience Familiar audience
o Brainstorming o Documentary research o Practical exercise o Presentation o Role plays
Flip charts
Whitechalk Board
Markers
Microphones
Reference books
Scenarios
Stationeries
Scenarios
Projector
Lesson plan
Trainee manual
Reference books
Resources Learning activities Content
169 | P a g e
Non-familiar audience
Adaptation of the message to the audience
Formative Assessment 11
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Performance evidence
Writing practice
Task Write a 5 minutesrsquo speech on a topic of choice to be presented to
the class
Checklist Score
Yes No
Understanding steps for speech preparation
Language use
Observation
Learning Outcome 12 Deliver speeches to an audience
Resources Learning activities Content
Performance criterion
Acceptable preparation and delivery of speeches on different social and professional occasions
170 | P a g e
Steps for speech preparation and delivery Step 1 Research and
Preparation Step 2 Writing Your
Speech Step 3 Practicing Step 4 Putting Together
Visual Aids Step 5 Handling the QampA
Important tips for speech delivery
Dos and Donrsquots on speech delivery
Requirements to articulate message Pronunciation Speed Tone
Identification of categories of audience Familiar audience Non-familiar audience Adaptation of the
message to the audience
o Brainstorming o Documentary research o Practical exercise o Presentation o Role plays
Flip charts
Whitechalk Board
Markers
Microphones
Reference books
Scenarios
Stationeries
Scenarios
Projector
Lesson plan
Trainee manual
Reference books
Formative Assessment 12
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Oral evidence
Performance evidence
Presentation
Task
Deliver a 5 minutesrsquo speech on a topic of choice to the class
Performance criterion
Audible and clear articulation of messages addressed to an audience using pronunciation segmental and Suprasegmental phonology
171 | P a g e
Checklist Score
Yes No
Understanding steps for speech preparation
Language use
Tips for speech delivery
Observation
Learning Outcome 13 Ask questions to clarify extend and follow up ideas according to question
forms
Question forms YesNo questions Wh-questions Choice questions Hypothetical questions Embedded questions Leading questions
o Practical exercise o Presentation o Role plays o Group work
Scenarios
Whiteblackboard
Reference books
Markers
Flip charts
Paper
Stationeries
Formative Assessment 13
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Oral evidence
Performance evidence
Discussions
Presentations
Task
Performance criterion
Asking relevant questions to clarify extend and follow up ideas according to
question forms
Resources Learning activities Content
172 | P a g e
Answer at least 3 questions from the audience on your 5-minute speech
Checklist Score
Yes No
Question formulation
Understanding the audience
Message articulation
Observation
173 | P a g e
LU 2 Read correctly a range of materials
2
Learning Outcomes
1 Read different trade-related texts adequately 2 Analyse trade-related texts 3 Summarize key ideas in trade-related texts
5 Hours
Learning Outcome 21 Read different trade-related texts adequately
Types of texts Expository Narrative Descriptive Directive Argumentative
Application of reading techniques on selected texts
Reading for details Reading for specific
information
Explanation of key termswords in the text
Provision of answers to reading comprehension questions
o Brainstorming o Documentary research o Practical exercise o Group work o Presentation
- Flip charts - Whitechalk Board - Markers - Reference books - Stationeries - Projector - Lesson plan - Trainee manual
Formative Assessment 21
Resources Learning activities Content
174 | P a g e
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Performance evidence
Reading practice Presentations Matching Multiple choice Task Using an appropriate reading strategy read the text provided to you
and answer its comprehension questions
Checklist Score
Yes No
Types of texts
Application of reading texts
Answering comprehension questions
Observation
Learning Outcome 22 Analyse trade-related texts
Identification and description Text Structure Purpose of the text Style
Technicality Illustration Prose or verse
Writerrsquos stance
o Practical exercise o Presentation o Roleplay o Group discussion
Scenarios
Whiteblackboard
Reference books
Markers
Flip charts
Paper
Stationeries
Resources Learning activities Content
Performance criterion
Adequate reading of different trade-related texts
175 | P a g e
Lesson plan
Trainee manual
Formative Assessment 22
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Performance evidence
Reading practice Presentations Multiple choice Task
Read the text provided by the teacher and explain its purpose
Checklist Score
Yes No
Types of texts
Application of reading texts
Answering comprehension questions
Identification of text purpose
Observation
Performance criterion
Clear analysis of trade-related texts (identification and description of characters events and settings as well as to express preferences by giving reasons)
176 | P a g e
Learning Outcome 2 3 Summarize key ideas in trade-related texts
Steps to summarize Keep the most
important ideas Get rid of the less
important details Write in own
words
o Practical exercise o Presentation o Group work
- Whiteblackboard - Reference books - Markers - Flip charts - Paper - Stationeries - Trainee manual - Lesson plan
Formative Assessment 23
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Performance evidence
Reading practice Writing practice Presentations Task Summarize the text given by the teacher
Checklist Score
Yes No
Understanding of summary writing steps
Observation
Performance criterion
Effective summary of key ideas in trade-related texts
Resources Learning activities Content
177 | P a g e
LU 3 Listen to audio messages with different English accents to get the intended message
3
Learning Outcomes
1 Listen and respond to others correctly 2 Identify differences between common English accents clearly 3 Report information listened to in different accents accurately
10 Hours
Learning Outcome 31 Listen and respond to others correctly
Application of active listening strategies to different accents Listening for General information Listening for Specific information
Responding to different accents Responding through Interactions
Asking for clarification Expressing satisfaction
o Modelling o Practical exercise o Presentation o Role plays
Flip charts
Whitechalk Board
Audiovisual materials
Scenarios
Stationeries
Projector
Computer
Lesson plan
Trainee manual
Recordings
Formative Assessment 31
Performance criterion
Appropriate listening and responding to others
Resources Learning activities Content
178 | P a g e
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Oral evidence
Performance evidence
Listening practice Discussions True or false questions Task Following your teacherrsquos instructions listen and respond to what you hear
Checklist Score
Yes No
Application of active listening strategies
Responding to audio messages
Observation
Learning Outcome 32 Identify differences between common English accents clearly
Introduction to English accents Defining an English accent Common English accents
Differences between American and British English Vowel Pronunciation Consonant pronunciation Rhotic accent Change of stress Changes in articulation
o Practical exercise o Drilling o Modeling o Presentation o Roleplay
- Scenarios - Whiteblackboard - Reference books - Markers - Flip charts - Stationeries - Audiovisual material - Recordings - Trainee manual - Lesson plan
Formative Assessment 32
Resources Learning activities Content
179 | P a g e
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Oral evidence
Performance evidence
Listening practice Discussions True or false questions Note taking
Task Listen to two different recordings played by the teacher and identify
the differences between the accents of both speakers
Checklist Score
Yes No
Understanding of Differences between American and British accents
Observation
Learning Outcome 33 Report information listened to in different accents accurately
Types of listening Informative listening Discriminative listening Relationship listening Appreciative listening
Reporting information General information Specific information
o Practical exercise o Presentation o Drilling o Modelling
˗ Scenarios ˗ Whiteblackb
oard ˗ Reference
books ˗ Markers ˗ Flip charts ˗ Audiovisual
materials
Resources Learning activities Content
Performance criterion
Clear identification of differences between common English accents
180 | P a g e
˗ Recordings ˗ Stationeries
Formative Assessment 33
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Performance evidence
Listening practice
Discussions
Presentations
Task
Listen and report to the information you hear from each recording
played to you by the teacher
Checklist Score
Yes No
Listening strategies
Understanding of Differences between American and British accents
Types of listening
Reporting information accurately
Observation
Performance criterion
Accurate reporting of information listened to in different accents
181 | P a g e
LU 4 Produce a variety of medium texts on professional and general topics
4
Learning Outcomes
1 Write about a wide range of trade-related subjects clearly 2 Differentiate business documents effectively 3 Write business documents perfectly 4 Use writing style applicable to each type of business document
5 Hours
Learning Outcome 41 Write about a wide range of trade-related subjects clearly
Varieties of writing Chronological writing Analytical writing Descriptive writing Compare and
contrast writing Evaluative writing Summary writing
The Writing processes Exploring and
planning Drafting Making global
revisions and revising sentences
Building effective paragraphs
o Brainstorming o Documentary research o Practical exercise o Group work
- Flip charts - Whitechalk Board - Markers - Reference books - Stationeries - Projector - Lesson plan - Trainee manual
Formative Assessment 41
Resources Learning activities Content
182 | P a g e
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Performance
Writing practice Presentations
Task Write a short text analysing an important issue affecting your career
Checklist Score
Yes No
Understanding of varieties of writing
Writing processes
Observation
Learning Outcome 42 Differentiate business documents effectively
Identification and differentiation of business documents Business plans and Goals
Business proposals Concept notes
Accounting Documents Financial reports Financial statements Goods received note Purchase order Goods delivery note Requisition
o Practical exercise o Brainstorming o Presentation o Documentary
research o Group work o Roleplay
- Scenarios - Whiteblackboar
d - Reference books - Markers - Flip charts - Stationeries - Lesson plan - Trainee manual
Resources Learning activities Content
Performance criterion
Clear and detailed writing about a wide range of trade-related subjects
183 | P a g e
Customer service documents Business reports
Annual reports Term reports Quarterly report ActivityOperation
reports Operational documents
Contracts Business letters Memorandum of
Understanding
Formative Assessment 42
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Oral
Performance
Writing practice Discussions Presentations Multiple choice Matching
Task Name at least 4 different types of business documents and specify their differences
Checklist Score
Yes No
Identification of business documents
Awareness of characteristics of business documents
Observation
Performance criterion
Effective differentiation of business documents (inventory memosletters handovers receipts minutes)
184 | P a g e
Learning Outcome 43 Write business documents perfectly
Steps to write business documents Identifying the
audience Identifying the
documentrsquos purpose Organizing your
writing Proofreading the
business document Editing the business
document
o Practical exercise o Documentary research o Presentation o Group work
- Whiteblackboard - Reference books - Markers - Flip charts - Paper - Stationeries - Trainee manual - Lesson plan
Formative Assessment 43
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Performance evidence
Writing practice Presentation
Task
Write a business of a project you would implements upon graduation
Checklist Score
Yes No
Awareness of steps to write a business documents
Structure of business documents
Observation
Performance criterion
Appropriate writing of business documents
Resources Learning activities Content
185 | P a g e
Learning Outcome 44 Use writing style applicable to each type of business document
Tips to business writing style
Formatting a business document
o Practical writing exercises o Group work o Documentary research o Presentation
- Whiteblackboard - Reference books - Markers - Flip charts - Stationeries - Trainee manual - Lesson plan
Formative Assessment 44
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Performance evidence
Writing practice Presentation Matching
Task
Using the appropriate writing style for each business document write a memo and business letter on a topic of your choice
Checklist Score
Yes No
Application business document writing styles
Layout of business documents by type
Language use
Observation
Reference books
Performance criterion
Appropriate use of writing style applicable to each type of business document
Resources Learning activities Content
186 | P a g e
1
G E N G P 5 0 1 - GENERAL PHYSICS
GENGP501 Apply general physics
REQF Level 5 Learning hours
Credits 3 50
Sector All
Sub-sector All
Issue date October 2017
Purpose statement
This general module describes the knowledge skills and attitude required to apply concepts of physics
At the end of this module the trainee will be able to describe source of energy motion in orbits
communication system climate change and greenhouse effect Heshe will also be able to apply
Newtonrsquos laws and Keplerrsquos Laws apply refractive index and total internal reflection in optical fibers
This module will facilitate the trainee to perform well hisher tasks It will be useful to trainee to be
prepared to perform well in higher education or analyze data and solve problems in the sciences and
engineering as well as in economics and public policy
187 | P a g e
Learning assumed to be in place
Not applicable
Elements of competence and performance criteria
Learning units describe the essential outcomes of a competence
Performance criteria describe the required performance needed to demonstrate achievement
of the learning unit
By the end of the module the trainee will be able to
Elements of competence Performance criteria
1 Characterize sources of energy in
the world
11 Proper identification of types of energy according
to the sources
12 Accurate description of extraction and creation
of energy based on sources
13 Proper analysis of relative advantages and
disadvantages of various energy sources
according to the sources
2 Describe motion in orbits
21 Clear application of gravitation based on
Newtonrsquos law
22 Accurate explanation of planetary motion
according to Keplerrsquos laws
23 Proper description of satellites and rockets
according their motion in orbits
3 Categorize Mobile phone and
radio communication
31 Proper interpretation of concepts based on
transmission system
32 Clear description of principle of cellular radio and
Structure of cellular network
33 Adequate identification of types of modulations
(AM FM and PM) based on communication
systems
34 Clear description of Post telegraph and
telephone (PTT) according to telecommunication
4 Describe Climate change and
Greenhouse effect
41 Clear Description of intensity of the sunrsquos radiation reaching planets based on climate change
42 Clear explanation of Greenhouse effect according to climate change
43 Proper explanation of climate change and relate
188 | P a g e
facts based on concept of physics
5 Describe Earthquakes Tsunami
floods landslides and cyclone
51 Clear description of Causes of earthquakes
Tsunami floods landslide and cyclone on earth
lsquosurface
52 Proper determination of effect of earthquakes on
environment based on earth lsquosurface
53 Accurate Understanding of Safety and emergency
measure son earth lsquosurface
6 Describe optical fibre in
telecommunication systems
61 Clear description of principle of operation of
optical fibers according to physical properties of
light
62 Proper identification of the types of optical fiber
based on the composition of optical fiber
63 Accurate description of mechanism of
attenuation in an optical fiber according to the
working principle of optic fiber
64 Clear description of optical transmitter and
optical receiver according to transmitter system
189 | P a g e
LU 1 Sources of Energy in the world
1
Learning Outcomes
1 Identify types of energy according to the sources 2 Describe extraction and creation of energy based on sources 3 Analyze relative advantages and disadvantages of various energy
sources according to the sources 4 relative advantages and disadvantages of various energy sources
according to the sources 7 Hours
Learning Outcome11 Identify types of energy according to the sources
Description of energy
Definition of source of energy
Identification of sources of energy Renewable
Biomass biogas geothermal wood waste hydropower wind solar
Non-renewable Crude oil ( petroleum) Natural gas Coal Nuclear energy
o Discuss in groups and present on renewable and non-renewable energy sources
o Search internet for
details on world energy resources
- Pictures - Video - Projector - Computer - Internet
Formative Assessment 11
Resources Learning activities Content
190 | P a g e
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Multiple choice exercises Matching Exercises True or false questioning
Checklist Score
Yes No
Indicator Source of energy is well defined
Indicator Types of source energy are well identified
Renewable energy
Non-renewable energy
Observation
Learning Outcome 12 Describe extraction and creation of energy based on sources
Explanation of two sources of energies
Renewable energy Non-renewable
energy Creation of energy
o Discuss in groups and present
on extraction and creation of
renewable and non-renewable
energy sources
- Pictures
- Video
- Projector
- Computer
Resources Learning activities Content
Performance criterion
Proper identification of types of energy according to the sources
191 | P a g e
Formative Assessment 12
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Multiple choice exercises Matching Exercises True or false questioning
Checklist Score
Yes No
Indicator source of energies are well explained
Renewable energy
Non-renewable energy
Indicator Creation of source energies is well explained
Creation of renewable energy
Creation of non ndashrenewable
Observation
Learning Outcome 13 Analyze relative advantages and disadvantages of various energy sources
according to the sources
Performance criterion
Accurate description of extraction and creation of energy based on sources
192 | P a g e
Advantages and disadvantages of Non- renewable (fossil fuel) energy
Oil coal natural gases
Advantages and disadvantages of renewable sources
Wind Solar Geothermal hydropower
o Discuss in groups and present on advantages of renewable energy sources
o Discuss in groups and present on Disadvantages of renewable energy sources
o Discuss in groups and present on advantages of non-renewable energy sources
o Discuss in groups and present on non-renewable energy sources
- Video
- Projector
- Internet - Books
Formative Assessment 13
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Multiple choice exercises Matching Exercises True or false questioning
Checklist Score
Yes No
Indicator Advantages of fossil fuel are well analyzed
Performance criterion
Proper analysis of relative advantages and disadvantages of various energy
sources according to the sources
Resources Learning activities Content
193 | P a g e
Oil
coal
natural gases
Indicator Disadvantages of fossil fuel are well analyzed
Oil
coal
natural gases
Indicator Advantages of renewable sources are well analyzed
Wind
Solar
Geothermal
Hydropower
Indicator Disadvantages of renewable sources are well analyzed
Wind
Solar
Geothermal
Hydropower
Observation
194 | P a g e
LU 2 Motion in orbits
2
Learning Outcomes
1 Apply gravitation based on Newtonrsquos law 2 Explain planetary motion according to Keplerrsquos laws 3 Describe satellites and rockets according their motion in orbits
10 Hours
Learning Outcome 21 Apply gravitation based on Newtonrsquos law
Definition of orbit motion
Description of Newtonrsquos law State of Newton lsquos law
of gravitation Properties of
gravitational force Application of
Newtonrsquos law of gravitation
o Brainstorming o Group discussion
o research Search internet for details on planetary motion
- Internet - Video - Reference books - Picture - Computer -
Formative Assessment 21
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Performance criterion
Clear application of gravitation based on Newtonrsquos law
Resources Learning activities Content
195 | P a g e
Types of evidence Portfolio assessment tools
Written evidence
Multiple choice exercises Matching Exercises True or false questioning Problem solving
Checklist Score
Yes No
Indicatororbit motion is well defined
IndicatorNewtonrsquos law of gravitation is well described
Newton lsquos law of gravitation is stated
Newton lsquos law of gravitation is applied
Properties of gravitational force are explained
Observation
Learning Outcome 22 Explain planetary motion according to Keplerrsquos laws
Definition of Planetary motion
Description of Kepler lsquolaws
Kepler lsquolaws
Application of Kepler
lsquolaws
o Use simulators to
demonstrate Keplerrsquos
laws of planetary motion
and present
o In working in groups
discuss Keplerrsquos laws of
planetary motion and
present summary
o Search internet for
details on planetary
motion
- Books
- Internet
- Picture
- Projector
- Video
Resources Learning activities Content
196 | P a g e
Formative Assessment 22
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Multiple choice exercises Matching Exercises True or false questioning Problem solving on keplerrsquos laws
Checklist Score
Yes No
Indicator planetary motion is well defined
Indicator Keplerrsquos laws are well described
Keplerrsquos laws are stated
Keplerrsquo laws are applied
Observation
Performance criterion
Accurate explanation of planetary motion according to Keplerrsquos laws
197 | P a g e
Learning Outcome 23 Describe satellites and rockers according to their motion
Power
Definition of Rockets
Description of Spacecraft propulsion
Its characteristics
Classification of spacecraft propulsion
Chemical propulsion Electric propulsion Nuclear propulsion
Description of Satellites Types of satellites
orbits
Explanation of three Cosmic velocities First cosmic velocity Second cosmic
velocity Third cosmic velocity
o Discuss in groups cosmic
velocities and present findings o Work in groups to compute
problems related to planetary motion and cosmic velocities
o Search internet for details on planetary motion
- Books
- Internet
- Picture
- Projector
- video
Formative Assessment 23
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Multiple choice exercises Matching Exercises True or false questioning Problem solving on cosmic velocities
Performance criterion
Proper description of satellites and rockets according their motion in orbits
Resources Learning activities Content
198 | P a g e
Checklist Score
Yes No
Indicator Rocket is well defined
Rocket
Indicator Spacecraft propulsion is well described
Spacecraft propulsion is defined
Spacecraft propulsion are characterized
Indicator propulsion systems are well classified
Nuclear propulsion
Chemical propulsion
Electric propulsion
Indicator Satellite is well defined
Satellite
Indicator Types of satellites are well explained
Geo-stationary earth orbit
Medium Earth orbit
Low earth orbit
Highly elliptical orbit
Indicator Cosmic velocities are well explained
First cosmic velocity
Second cosmic velocity
Third cosmic velocity
Observation
199 | P a g e
LU 3 Mobile phone and radio communication
3
Learning Outcomes
1 Interpret concepts based on transmission system 2 Describe principle of cellular radio and Structure of
cellular network 3 Identify types of modulations (AM FM and PM) based
on communication systems 4 Describe Post telegraph and telephone (PTT) according
to telecommunication
9 Hours
Learning Outcome 31 Interpret concepts based on transmission system
Explanation of transmission system
Description of terms used in
transmission system
Transmitter
Channel
Receiver
Digital communication
Analog communication
o Role play
o Group discussion
o Presentation
- Books
- Internet
- Picture
- Projector
- video
Formative Assessment 31
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Performance criterion
Proper interpretation of concepts based on transmission
Resources Learning activities Content
200 | P a g e
Types of evidence Portfolio assessment tools
Written evidence
Multiple choice exercises Matching Exercises True or false questioning Problem solving
Checklist Score
Yes No
Indicator Transmission system is well defined
Transmission system
Indicator Terms used in transmission system are well described
Transmitter
Chanel
Receiver
Digital communication
Analog communication
Observation
Learning Outcome 32 Describe Principle of cellular radio and Structure of cellular network
Explanation of cellular radio
Illustration of structure of cellular network
Explanation of principle of cellular radio
Explanation of cellular network
o Research internet
o Work in groups and
assemble simple
cellular radio
- Books
- internet
- projector
- videos
Resources Learning activities Content
201 | P a g e
Formative Assessment 32
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Multiple choice exercises Matching Exercises True or false questioning Problem solving
Checklist Score
Yes No
Indicatorcellular radio is well explained
Cellular radio
Indicator Structure of cellular network is well illustrated
Cellular network
Indicator Principle of cellular radio is well explained
Principle of cellular radio
Indicator Principle of cellular network is well explained
Principle of cellular network
Observation
Learning Outcome 33 Identify types of modulations (AM FM and PM) based on
communication systems
Resources Learning activities Content
Performance criterion
Clear description of principle of cellular radio and Structure of cellular network
202 | P a g e
Definition of modulation
Explanation of types of modulation
Frequency modulation
Amplitude modulation
Phase modulation
o Group discussion o Role play o Presentation o Role play in groups about
types of modulation
- Books
- internet
- Radio
Formative Assessment 33
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Multiple choice exercises Matching Exercises True or false questioning Problem solving
Checklist Score
Yes No
Indicatormodulation is well defined
Modulation
Indicator Types of modulation are well explained
Amplitude modulation
Phase modulation
Frequency modulation
Observation
Performance criterion
Adequate identification of types of modulations (AM FM and PM) based on
communication systems
203 | P a g e
Learning Outcome 34 Describe Post telegraph and telephone (PTT) according to
telecommunication
Explanation of postal telegraph
and telephone services
Postal
Telegraph
Telephone
o Group discussion o Role play in groups o Presentation o Discuss difference in
telephone and radio systems
- Electric wires - microphone - loudspeaker
Formative Assessment 34
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Multiple choice exercises Matching Exercises True or false questioning
Checklist Score
Yes No
Indicator Postal telegraph and telephone services are well explained
Postal
Telegraph
Telephone
Observation
Performance criterion
Clear description of Post telegraph and telephone (PTT) according to
telecommunication
Resources Learning activities Content
204 | P a g e
LU 4 Mobile phone and radio communication
4
Learning Outcomes
1 Describe intensity of the sunrsquos radiation reaching planets on climate change
2 Explain Greenhouse effect according to climate change 3 Explain climate change and relate facts based on the concepts
of physics 7 Hours
Learning Outcome 41 Describe intensity of the sunrsquos radiation reaching planets based on
climate change
Definition of black body radiation
Description of Intensity of the sunrsquos radiation and Albedo
Definition of intensity of the sunrsquos radiation
Definition of Albedo
Application of formula of Albedo
Factors affecting planetrsquos Albedo
Clouds Oceans Thick vegetation
covers or forested areas
Surface Albedo
o Brainstorming o Group work o Presentations
˗ Reference books ˗ Internet ˗ Scenario ˗ Environmental
journals
Formative Assessment 41
Resources Learning activities Content
205 | P a g e
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Multiple choice exercises Matching Exercises True or false questioning Problem solving
Checklist Score
Yes No
Indicator Black body radiation is well defined
black body radiation
Indicator intensity of the sunrsquos radiation is well described
Intensity of the sunrsquos radiation well defined
Albedo is well defined
Formula of Albedo is well applied
Indicator Factors affecting Earthrsquos Albedo are well explained
Clouds
Oceans
Thick vegetation covers or forested areas
Surface Albedo
Observation
Performance criterion
Clear Description of intensity of the sunrsquos radiation reaching planets based on
climate change
206 | P a g e
Learning Outcome 42 Explain Greenhouse effect according to climate change
Definition of Greenhouse gases
Explanation of Impact of greenhouse effect on climate change Global warming
Explanation of Human activities causing global warming
Burning of fossil fuel Deforestation Agriculture
Explanation of Natural activities causing Global warming
Volcanicity Ocean currents
o In group discuss and
present on the application of energy from greenhouse effect
o Search internet for information on climate change and greenhouse effect
o Fieldwork visit a greenhouse and report
Investigate sources of major greenhouse gases
˗ Books ˗ Internet ˗ Scenario ˗ Computer ˗ Greenhouse ˗ Environmental
journals
Formative Assessment 42
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Multiple choice exercises Matching Exercises True or false questioning
Performance criterion
Clear explanation of Greenhouse effect according to climate change
Resources Learning activities Content
207 | P a g e
Checklist Score
Yes No
IndicatorGreenhouse gases are well defined
Greenhouse gases
Indicator Impact of greenhouse effect are explained
Greater strength of extreme weather events
Increasing number and size of forest fires
Rising sea levels
Melting of glaciers and polar ice
Increasing acidity in the ocean resulting in bleaching of coral reefs and damage To oceanic wildlife
IndicatorHuman activities causing global warming are well explained
Burning of fossil fuel
Deforestation
Agriculture
Indicator Human activities causing global warming are well explained
Volcanicity
Ocean currents
Observation
Learning Outcome 43 Explain climate change and relate facts based on concept of physics
Explanation of Climate change related facts
Climate lag Climate model climate feedback
Explanation of Causes of climate
o Discus in groups causes of climate change
o Search internet for information on climate change
˗ books ˗ Internet ˗ Greenhou
se Environmental journals
Formative Assessment 43
Resources Learning activities Content
208 | P a g e
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence Written evidence
Multiple choice questions
True-False questions
Matching
Presentation
Checklist Score
Yes No
Indicator Climate change and relate facts are well explained
Climate change
Climate lag
Climate model
Climate feedback
Indicator Causes of climate change are well explained
burning large amounts of fossil fuels
deforestation
Observation
Performance criterion
Proper explanations of climate change and relate facts based on concept of
physics
209 | P a g e
LU 5 Earthquakes Tsunami floods landslides and cyclone
5
Learning Outcomes
1 Describe Causes of earthquakes Tsunami floods landslide and cyclone based on surface of the earth
2 Determine effect of earthquakes on environment based on the surface the earth
3 Describe safety and emergency measures based on the surface of the earth
7Hours
Learning Outcome 51 Describe Causes of earthquakes Tsunami floods landslide and cyclone
based on surface of the earth
Definition of Earthquakes Tsunami Floods Landslide Cyclone
Explanation of causes of Earthquakes Tsunami Floods Landslide Cyclone
o Brainstorming o Presentations o Research o Work in groups simulate
earthquakes flood tsunami cyclone etc
o Carry out internet search for causes of earthquakes Tsunami and landslides on the environment
o In groups discuss relationship of physics concepts to occurrence of earthquakes landslide floods and tsunami
- Seismometers - Journals and
scientific reports - Computer
simulation software
Formative Assessment 51
Resources Learning activities Content
210 | P a g e
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence Written evidence
Multiple choice exercises Matching Exercises True or false questioning
Checklist Score
Yes No
Indicator Earthquakes Tsunami Floods landslides and cyclones are well defined
earthquakes
Tsunami
floods
landslides
Cyclone
Indicator Causes of earthquakes Tsunami Floods landslides and cyclones are well listed
earthquakes
Tsunami
Floods
landslides
Cyclones
Observation
Performance criterion
Description of Causes of earthquakes Tsunami floods landslide and cyclone
based on earth lsquosurface
211 | P a g e
Learning Outcome 52 Determine effect of earthquakes on environment based on surface of
earth
Explanation of effects of earthquakes on environment geological faults volcanic activity landslides mine blasts
o Group discussion o Group presentation o Carry out internet
search for occurrence and impact of earthquakes on environment
˗ Environment ˗ Simulations software ˗ Journals and scientific
reports ˗ pluviometer ˗ Thermometer
Formative Assessment 52
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence Written evidence
Multiple choice exercises Matching Exercises True or false questioning
Checklist Score
Yes No
Indicator Effects of earthquakes on environment are well explained
Geological faults
Volcanic activity
Landslides
Mine blasts
Observation
Performance criterion
Proper determination of effect of earthquakes on environment based on
surface of the earth
Resources Learning activities Content
212 | P a g e
Learning Outcome 53 Explain Identify safety and emergency measures based on surface of
the earth
Identification of safety and emergency measures on
an earthquake Preventive measures Control measures Adaptive measures
Illustration of safety and emergency measures on landslides
Preventive measures Control measures Adaptive measures
Illustration of safety and emergency measures on cyclones
Preventive measures Control measures Adaptive measures
Illustration of safety and emergency measures on
Floods Preventive measures Control measures Adaptive measures
o Work in groups o Groups discussion o Carry out internet
- seismometers - journals and
scientific reports
- computer simulation software
Formative Assessment 53
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Performance criterion
Accurate identification of Safety and emergency measures based on surface of
the earth
Resources Learning activities Content
213 | P a g e
Types of evidence Portfolio assessment tools
Written evidence Written evidence
Multiple choice questions
True-False questions
Matching
Checklist Score
Yes No
Indicator safety and emergency measures of earthquakes are well illustrated
Preventive measures
Control measures
Adaptive measures
Indicator safety and emergency measures of landslides are well illustrated
Preventive measures
Control measures
Adaptive measures
Indicator safety and emergency measures of cyclones are well illustrated
Preventive measures
Control measures
Adaptive measures
Indicator safety and emergency measures of floods are well illustrated
Preventive measures
Control measures
Adaptive measures
Observation
214 | P a g e
LU 6 Earthquakes Tsunami floods landslides and cyclone
6
Learning Outcomes
1 Describe the principle of operation of optical fibers according to physical properties of light
2 Identify types of optical fiber based on the composition of optical fiber
3 Describe mechanism of attenuation in an optical fiber according to the working principle of optical fiber
4 Describe Optical transmitter and optical receiver According to transmission system
10Hours
Learning Outcome 61 Describe the principle of operation of optical fibres according to
physical properties of light
Description of optical fiber Definition of optical
fiber Layers that make up
an optical fibre Core Cladding Coating
Illustration of the structure of an optical fibre
Explanation of refraction index of light Refractive index Formula of refractive
index
Explanation of total internal reflection Total internal reflection Formula of critical angle
o Group discussion o Roles play o Search internet o Solving problems on
refractive index and total internal reflection
˗ Books ˗ Internet ˗ Simulation
Resources Learning activities Content
215 | P a g e
Formative Assessment 61
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence Written evidence
12Hours
Multiple choice exercises Matching Exercises True or false questioning
Problem solving on critical angle and refractive index
Checklist Score
Yes No
Indicator Optical fibre is defined
Definition of optical fiber
Indicator Layers made up on optical fibre
Core
Cladding
Coating
Indicator The structure of optical fibre is illustrated
the structure of optical fibre is illustrated
Indicator refractive index of light is explained
refractive index
formula of refractive index
Indicator Total internal refraction is explained
Total internal refraction
Formula of critical angle
Observation
Performance criterion
Clear description of principle of operation of optical fibres according to physical
properties of light
216 | P a g e
Learning Outcome 62 Identify types of optical fiber based on the composition of optical
fiber
Identification of types of optical fibre
Single mode Multimode Special purpose
Illustration of structure of types of optical fibre
o Brainstorming o Group work o Presentation o Role play
˗ Books ˗ Internet ˗ Simulation
Formative Assessment 32
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
E
Multiple choice exercises Matching Exercises True or false questioning
Checklist Score
Yes No
Indicator Types of optical fiber is explained
Single mode optical fiber
Multiple mode optical fiber
Special purpose optical fiber
Indicator Structures of types of optical fibre are illustrated
the structure of single mode optical fiber
the structure of multiple mode optical fiber
the structure of special purpose optical fiber
Performance criterion
Proper identification of the types of optical fiber based on the
composition of optical fiber
Resources Learning activities Content
217 | P a g e
Observation
Learning Outcome 63 Describe mechanism of attenuation in an optical fibre according to the
working principle of optical fiber
Definition of attenuation
Factors causing attenuation
Description of Light Light scattering Light absorption
Explanation of measures to avoid attenuation
Repeaters Regenerators Optical amplifiers
o Group discussion o Group presentation o Research internet
˗ Books ˗ Internet ˗ Repeaters ˗ regenerators ˗ switches ˗ spicing ˗ receivers ˗ transmitters ˗ light sources ˗ fibre cables
Formative Assessment 63
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Multiple choice exercises Matching Exercises True or false questioning Problem solving
Performance criterion
Accurate description of mechanism of attenuation in an optical fiber
according to the working principle of optic fiber
Resources Learning activities Content
218 | P a g e
Checklist Score
Yes No
Indicator Attenuation is defined
Definition of attenuation
Indicator Factors causing attenuation are explained
factors causing attenuation
Indicator Light scattering and absorption are described
light scattering
light absorption
Indicator Measures avoiding to reduce attenuation are explained
Repeaters
Regenerators
Optical amplifiers
Observation
Learning Outcome 64 Describe Optical transmitter and optical receiver according to
transmitter system
Explanation of Optical transmitter and optical receiver
Explanation of Light emitting diode and laser diode
Explanation of Photodiode
The optical receivers
Transmitter and receiver block
Illustration of communication mechanism (transmitter receiver blocks)
Description of advantages and disadvantages of optical fibre are described
o Group discussion o Roles play o Search internet
˗ Books ˗ Internet ˗ Computer ˗ Simulation
Formative Assessment 64
Resources Learning activities Content
219 | P a g e
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence Written evidence
Multiple choice exercises Matching Exercises True or false questioning Problem solving
Checklist Score
Yes No
Indicator Optical transmitter and optical receiver are well explained
Optical transmitter
Optical receiver
Indicator light emitting diode and laser diode are well explained
Light emitting diode ( LEDs)
Laser diode
Differentiation of light emitting diode and Laser diode
Indicator photodiode is explained
Photodiode
Indicator Communication mechanism (transmitter receiver blocks) are well illustrated
Transmitter block
Receiver block
Indicator advantages and disadvantages of optical fibre are described
Advantages of optical fiber
Disadvantages of optical fiber
Observation
Performance criterion
Clear description of optical transmitter and optical receiver according to
transmitter system
220 | P a g e
Reference books
1 E school today (2008-2018) Retrieved February 19 2018 from natural disasters http 2 Avison J (1989) The world of PHYSICS Cheltenham Thomas Nelson and Sons Ltd 3 Chand S amp SN G S (2003) Atomic Physics (Modern Physics) (1 ed) India 4 CPMD (2015) Advanced Level Physics Syllabus Kigali REB 5 Cunningham amp William P (2000) Environmental science (6 ed) Mc Graw-Hill 6 Cutnell J D amp Johnson K W (2006) Essentials of Physics USA John Wlley ampSons Inc 7 Cutnell J D amp Johnson K W (2007) Physics (7 ed) USA John Wiley Sons Inc 8 Cuttnell J D amp kennety W J (2007) Physics (7 ed) United State of America John Willey amp
Sons Inc 9 Douglass C G (2014) PHYSICS Principles with applications (7 ed) Pearson Education 10 Douglass C G (2014) PHYSICS Principles with applications (8 ed) Pearson Education 11 Duncan T amp Kennett H (2000) Advanced Physics (5 ed) London UK Holder Education 12 Giancoli D (2005) PHYSICS Principles with applications New Jersey Pearson Education Inc 13 Giancoli D C (2005) Physics principals with application Upper Saddle River NJ 07458 Pearson
Education Inc 14 Giancoli D C (2005) Physics principals with application Upper Saddle River NJ 07458
Pearson Education Inc 15 MIDIMAR (2012) Disaster High Risk Zones on Floods and Landslide Kigali MIDMAR 16 Office U M (2011) Warming A guide to climate change UK Met Office Hadley Centre 17 Randall D amp Knight (2004) Physics for scientists and engineers Strategic approach (Vol 2)
San Francisco Pearson Education 18 Randall D amp Knight (2004) Physics for scientists and engineers Strategic approach (Vol 3)
San Fransisco Pearson Education Inc 19 Randall D amp Knight (2008) Physics for scientists and engineers Strategic approach (2 ed Vol
3) San Francisco Pearson Education Inc 20 REMA (nd) Rwanda Second National Communication under the UNFCCC KIGALI MINISTRY OF
NATURAL RESOURCES RWANDA 21 Science G (2006) Florida Physical Science with Earth Science USA Mc Graw Hill Glencoe
Companies Inc 22 Serway R A (1986) Physics for Scientists and Engineers (2 ed) Saunders College Publishing 23 IPCC (1996) Economics of Greenhouse Gas limitation Main report ldquoMethodological Guidelines 24 John M (2009) Optical Fiber Communications Principals and Practice (3rd Ed) London
Pearsnon Prentice Hall 25 Tipler P A (1991) Physics for Scientists and Enginners (3 ed Vol 1) USA Worth Publishers
Inc
221 | P a g e
G E N A M 5 0 1 - MATHEMATICS
GENAM501 APPLY MATHEMATICS
REQF Level 5 Learning hours
Credits 7 70
Sector All
Sub-sector All
Issue date November 2018
Purpose statement
This general module describes the knowledge skills and attitude required to apply mathematics At the
end of this module the trainee of Level Fivewill be able to apply fundamentals oftrigonometry complex
numbers and determine with analysis numerical functions Heshe will also be able to apply
fundamentals of differentiation natural logarithmic and exponential functions integration measure of
dispersion and interpret bivariate data As Mathematics is a tool of different fields this module will be
useful to trainee as a means of both measuring and improving their understanding of Mathematics and
heshewill be prepared to perform well in higher education or anywhere in any fields that require some
knowledge of mathematicsas well as working in design maintenance of electricity work financial and
economicsgood performance in critical thinking and so on
222 | P a g e
Learning assumed to be in place
Not applicable
Elements of competence and performance criteria
Learning units describe the essential outcomes of a competence
Performance criteria describe the required performance needed to demonstrate achievement of the learning unit
By the end of the module the trainee will be able to
Elements of competence Performance criteria
1 Apply fundamentals of trigonometry
11 Appropriate description of angles based on rotating an initial side about a fixed point to terminal considered position
12 Appropriate determination of trigonometric ratiosbased on isosceles rightangled triangle and equilateral triangle
13 Appropriate description of trigonometric identities based on comparison of trigonometric ratios of two defined angles
14 Perfect solving of trigonometric equationsbased ontrigonometric ratios
15 Appropriate solving of agiven triangle based on Pythagorean Theorem and trigonometric ratios
2 Apply fundamentals of complex numbers
1 Adequatedescriptionof complexnumbers based on calculation process
2 Proper application of operations on complex numbersbased on calculationstheory
3 Perfect calculation of complex numbers in polar form based on modulus and argument of given complex numbers
3 Determine and analyze numerical functions
31 Accurate determination of the domain and range of numerical function based on existence condition
32 Adequate identification of symmetry (parity) of numerical function based on definitions of key words (even and odd)
33 Perfect determination of limits of a function based on theory of calculating limits
34 Accurate determination of the asymptotes to the rational and polynomial functions based on limits calculation
4 Apply fundamentals of differentiation
41 Proper determination of derivative from given definition 42 Adequate interpretation of derivative of a function by
illustrating a curve with its tangent and secant line 43 Appropriate application of derivativebased on definitions and
calculation of derivatives 44 Accurate curve sketching of a numerical functionfrom the
223 | P a g e
table of variation of the given function
5 Apply natural logarithmic functions
51 Proper determination of the domain of natural logarithmic functions based on existence conditions
52 Accurate calculation of limit of natural logarithmic functions based on logarithmic properties
53 Appropriate solving ofequations involving logarithms based on domain of validity
54 Perfect differentiation of natural logarithmic functions according to differentiation definition
55 Accurate curve sketching of logarithmic functions based on table of variation
6 Apply exponential functions
61 Accurate determination of the domain of definition of function based on existence condition
62 Adequate calculation of limit of exponential functions based on properties of exponentials
63 Appropriate determination of solutions of exponential equations according to domain of validity
64 Perfect differentiation of exponential functions based on definition of derivative
65 Adequate curve sketching of exponential functions according to the table of variation
7 Apply fundamentals of integrals
71 Proper determination of primitive functions based on definition
72 Proper calculation of definite integrals based on definition 73 Proper application of definite integrals through sketching
and calculations
8 Identify measures of dispersion and interpret bivariate data
81 Accurate determination of measures of dispersion according to definitions and calculations
82 Appropriate identification of bivariate data measures based on definitions and calculations
83 Appropriate determination of regression line based on calculations and plotting
224 | P a g e
LU 1 Apply fundamentals of trigonometry
1
Learning Outcomes
1 Describe angle 2 Determine trigonometric ratios 3 Apply trigonometric identities 4 Solve trigonometric equations 5 Solve triangle
5 Hours
Learning Outcome 11 Describe angles
Angle definition Rotation
Angles measurement Radian Degree
Units conversion
Pythagorean theorem
o Practical exercises on rotation
o Group discussion on rotation
o Documentary Research
- Ruler - Compass - Protractor - Books - Hand-out notes - Internet
Formative Assessment 11
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Performance criterion
Appropriate description of angles based on rotating an initial side about a
fixed point to terminal considered position
Resources Learning activities Content
225 | P a g e
Types of evidence Portfolio assessment tools
Written evidence Open questions
Multiple questions
Checklist Score
Yes No
IndicatorAngle is well defined
Rotation of a point through a given angle is well done
Application of required direction orientation
Definition of radian is well given
Definition of degree is well given
IndicatorAngles are accurately measured
Measurements in radians are accurately done
Measurements in degrees are accurately done
Indicator Units conversion is accurately done
Conversion of radians into degrees is accurately done
Conversion of degree into radians is accurately done
IndicatorPythagorean theorem is well applied
Calculation of hypotenuse given the 2 sides of the right triangle is accurately done
Calculation of a side of the right triangle given hypotenuse and one of its other sides is accurately done
Observation
Learning Outcome12Determine the trigonometric ratios
Definition of
trigonometric ratios
Sine
Cosine
Tangent
Cosecant
Secant
cotangent
Calculation of
o Group discussion on
trigonometric ratios
o Illustration of right triangle and
isosceles triangle
o Practical activity on trigonometric
ratiosfor special angles
o Documentary research
- Ruler - T-square - Protractor - Books - Hand-out notes - Internet
Resources Learning activities Content
226 | P a g e
trigonometric ratios of
special angles
030
045
060
Formative Assessment 12
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written
Open questions
Matching questions
Multiple questions
Short questions
Checklist Score
Yes No
IndicatorTrigonometric ratios are defined
Definition of sineis well given
Definition of cosineis well given
Definition of tangentis well given
Definition of cosecant is well given
Definition of secant is well given
Definition of cotangent is well given
IndicatorCalculation of trigonometric ratios of special angles is done
Calculation of Trigonometric ratios of 030 is accurately done
Calculation of Trigonometric ratios of 045 is accurately done
Calculation ofTrigonometric ratios of 060 is accurately done
Observation
Performance criterion
Appropriate determination of trigonometric ratios based on isosceles right
angled triangle and equilateral triangle
227 | P a g e
Learning Outcome 13 Apply trigonometric identities
Relationship between
trigonometric ratios of some
angles
Complementary
angles
Supplementary angles
Trigonometric ratios of Sum or
difference of two angles
Sine
Cosine
Tangent
Trigonometric ratios of double
angle
Sine
Cosine
Tangent
o Brainstorming on trigonometric identities
o Practical exercises on trigonometric identities
o Internet research
- Ruler - T-square - Protractor - Scientific calculator - Books - Hand-out notes - Internet
Formative Assessment 13
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Open questions
Multiple questions
Short question
Performance criterion
Appropriate description of trigonometric identities based on comparison of
trigonometric ratios of two defined angles
Resources Learning activities Content
228 | P a g e
Checklist Score
Yes No
IndicatorComparison between trigonometric ratios of complementary angles is done
Sine for Complementary anglesis properly determined
Cosine for Complementary anglesis properly determined
Tangent for Complementary angles is properly determined
Indicator Comparison between trigonometric ratios of supplementary angles is done
Sine for supplementary anglesis properly determined
Cosine for supplementary anglesis properly determined
Tangent for supplementary anglesis properly determined
IndicatorTrigonometric ratios of Sum of two angles are identified
Sine of sum of two anglesis properly determined
Cosine of sum of two anglesis properly determined
Tangent of sum of two anglesis properly determined
IndicatorTrigonometric ratios of difference of two angles are identified
Sine of difference of two anglesis properly determined
Cosine of difference of two anglesis properly determined
Tangent of difference of two anglesis properly determined
IndicatorTrigonometric ratios of double angle are identified
Sine of double angleis properly determined
Cosine of double angleis properly determined
Tangent of double angleis properly determined
Observation
Learning Outcome 14 Solve trigonometric equations
Solution of equations reducible to the form
sin 1x k k
cos 1x k k
tan x b
sin nx k
cosnx k
Solution of equation of the
form
o Brainstorming on different forms of trigonometric equations
o Practical exercises on different forms of trigonometric equations
o Documentary Research
- Mathematics books - Scientific calculator - Internet
sin cosa x b x c
Resources Learning activities Content
229 | P a g e
Formative Assessment 14
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Open questions
Multiple questions
Short questions
Checklist Score
Yes No
IndicatorThe given equation is correctly solved
Solution of Equation reducible to the form sin 1x k k is accurately
found
Solution of Equation reducible to the form cos 1x k k is accurately
found
Solution of Equation reducible to the form tan x b is accurately found
Solution of Equation reducible to the form sin nx k is accuratelyfound
Solution of Equation reducible to the form cosnx k is accurately found
Solution of Equationsof the form sin cosa x b x c is accurately found
Observation
Learning Outcome 15 Solve triangle
Resources Learning activities Content
Performance criterion
Perfect solving of trigonometric equations based on trigonometric ratios
230 | P a g e
Methods of solving triangle
Sine law Cosine law
o Brainstorming on trigonometric ratios and Pythagorean theorem
o Practical exercises on different forms of triangle equations
o Documentary Research
- Mathematics books - Scientific calculator - Internet
Formative Assessment 15
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Open questions
Short questions
Checklist Score
Yes No
IndicatorSine law is well applied
Determination of a side of a triangle given one of its sides and two of its corresponding anglesis accurately done
Determination of angles of a triangle given its three corresponding sides and one of its angleappropriately done
IndicatorCosine law is well applied
Determination of a side of a triangle given its opposite angle and two of its other sides accurately done
Determinationof angles of a triangle given its three sides is appropriately done
Observation
Performance criterion
Appropriate solving of a given triangle based on Pythagorean Theorem and
trigonometric ratios
231 | P a g e
LU 2 Apply fundamentals of complex numbers
2
Learning Outcomes
1 Conceptualize complex numbers 2 Operate on complex numbers 3 Perform calculations of complex numbers in polar form
5 Hours
Learning Outcome 21 Conceptualize complex numbers
Description of complex numbers
Definition and properties of i Real part Imaginary part
Set of complex number
Geometric representation of a complex number
Argand diagram
o Group discussion on imaginary number
o Practical exercises on representation of a complex number
o Documentary Research
- Books - Internet - Hand-out notes
Formative Assessment 21
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Performance criterion
Adequate description of complex numbers based on calculation process
Resources Learning activities Content
232 | P a g e
Types of evidence Portfolio assessment tools
Written evidence Multiple choice questions Open questions
Checklist Score
Yes No
IndicatorConcept of a complex number is achieved
Definition of imaginary number i is well given
Application of properties of i is appropriately done
Identification of real part of a complex number is appropriately given
Identification of imaginary part of a complex numberis appropriately given
Definition of a set of complex numbersis well given
IndicatorGeometric representation of a complex number is done
Location of a point in Argand diagram is appropriately done
Location of a vector in Argand diagramis appropriately done
Observation
Learning Outcome 22Operate on complex numbers
Calculations in
Addition Subtraction Multiplication Division Modulus of a complex number Square roots of a complex
number
Solving equations in Quadratic equations
o Group discussion on operations on complex numbers
o Practical exercises on solving equation in
o Documentary Research
- Books - Internet - Hand-out notes
Formative Assessment 22
Performance criterion
Proper application of operations on complex numbers based on calculations
theory
Resources Learning activities Content
233 | P a g e
Assessor may collect among the following evidences and make judgements on whether the performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Short question on calculation Open questionson calculations in the field of complex number
Checklist Score
Yes No
IndicatorCalculations in is well performed
Addition is well done
Subtractionis well done
Multiplicationis well done
Divisionis well done
Modulus of a complex numberis accurately determined
Square roots of a complex number is accurately determined
IndicatorSolutions of given equations are properly found
Solving quadratic equations in is well done
Observation
Learning Outcome 23 Perform calculations of complex numbers in polar form
Definitions Argument of a complex number Polar form of a complex number
Calculations Polar form of product and
quotient of two complex numbers
Power of complex number in polar form
De Moivrersquos theorem Changing a complex number from
o Group discussion on set of complex number
o Practical exercises o Documentary Research
- Books - Internet - Hand-out notes
Resources Learning activities Content
234 | P a g e
polar form to algebraic form and vice versa
Formative Assessment 23
Assessor may collect among the following evidences and make judgements on whether the performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence
Multiple questions on determination of argument of a complex number
Open questions on determination of complex numberrsquos polar form
Checklist Score
Yes No
IndicatorArgument is defined
Determination of argument of a complex number is appropriately done
IndicatorPolar form is accurately indicated
Polar form of a given complex number is properly determined
IndicatorCalculation is performed
Determination of polar form of a product of two complex numbersis appropriately done
Determination of polar form of a quotient of two complex numbers is appropriately done
Calculation of a power of complex numbers in polar form is accurately done
Application of DeMoivrersquos formulais properly done
Change from polar form to algebraic form is properly done
Change from algebraic form to polar form is properly done
Observation
Performance criterion
Perfect calculation of complex numbers in polar form based on modulus and argument of given complex numbers
235 | P a g e
LU 3 Determine and analyze numerical functions
3
Learning Outcomes
1 Determine the domain and range of numerical function 2 Identify thesymmetry of numerical function 3 Determine limits of a function 4 Determine the asymptotes to the rational and polynomial
functions
10 Hours
Learning Outcome 31 Determine the domain and range of numerical function
Definitions Existence
condition Domain of
definition of a function
Range of a function
Calculations Domain of
definition of a function
Range of a function
o Group discussion on existence condition
o Practical exercises determination of domain and range of a function
o Documentary Research
- Books - Internet - Hand-out notes
Formative Assessment 31
Performance criterion
Accurate determination of the domain and range of numerical function based on
existence condition
Resources Learning activities Content
236 | P a g e
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence Short questions Open questions Matching
Checklist Score
Yes No
IndicatorDefinition is well given
Concept of domain of definition (all allowed inputs)is properly given
Concept of range (all possible outcomes) is properly given
IndicatorCalculation is accurately done
Determination of domain of definition is appropriately done
Determination of range is appropriately done
Observation
Learning Outcome 32Identify the symmetry of numerical function
Even function
Odd function
o Group discussion symmetry of
numerical function
o Pairing work
o Practical exercises o Documentary Research
- Books - Internet - Hand-out notes
Formative Assessment 32
Performance criterion
Adequate identification of symmetry (parity) of numerical function based on
definitions of key words (even and odd)
Resources Learning activities Content
237 | P a g e
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Types of evidence Portfolio assessment tools
Written evidence Open questions Short questions
Checklist Score
Yes No
IndicatorParameters that influence symmetry are well identified
Identification of even function
Identification of odd function
Observation
Learning Outcome 33Determine limits of a function
Finite limits
Infinite limits
Limit at infinity
Indeterminate case
0
0
0
o Group discussion on
calculation of limits
o Pairing work
o Practical exercises on calculation of limits
o Documentary Research
- Books - Internet - Hand-out notes
Formative Assessment 33
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved
Performance criterion
Perfect determination of limits of a function based on theory of calculating limits
Resources Learning activities Content