COMPANY PROFILE
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PROFILE INDEX
Introduction 4
Mission Objective 5
Product Storage & Handling 6
Distribution 8
Records & Reporting 9
Communication 10
General 11
Additional Services 12
Facilities & Contact Details 13
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Turners Warehousing (Pty) Ltd, incorporating Kwela Logistics, provides over 25 000 square metres of fully integrated bonded and general storage facilities and distribution services on a national basis.
Our aim is to provide logistics solutions, storage and handling at market related rates for both short and long term periods.
We understand that warehousing and logistics are an integral part of modern retail and wholesale business and our offering is tailored to suit our clients’ needs. Specialised services are backed up by state-of-the-art IT systems and are designed to give clients a competitive advantage while keeping costs to a minimum.
Our warehousing facilities are strategically located in the major centres:• Cape Town• Johannesburg• Durban
The range of services offered by Turners Warehousing includes:• SOS Storage • Bonded Storage• General Storage • Outside Storage• Local and Long Distance Distribution • Container packing & unpacking• Bar Coding • Pick and Pack
INTRODUCTION
JOHANNESBURG
DURBAN
CAPE TOWN
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Our aim is to provide storage & handling facility at market related rates for both short and long term periods. We understand that warehousing and logistics are an integrated part of modern retail and wholesale business and we have tailored our offering to suit our clients’ needs. Our specialised services are backed up by state-of-the-art IT systems and are designed to give clients a competitive advantage while keeping costs to a minimum.
It is our design to provide customer service at a level which adds value to our Clients’ overall effort. The key ingredients to achieve this goal are to focus on controls, systems, commitment, and employee awareness.
This is in conjunction with the willingness to constantly adjust to support the customer’s changing requirements to achieve continuous improvement.
In addition, we understand that cost is always an important consideration and therefore we view each specific requirement with an open minded approach in regard to cost and rate structures. It is our wish to provide our Clientele with a market related solution for both the short and long term periods.
To achieve our mission objective it is necessary for us to apply the correct balance of these mentioned facilities. Qualified staff and rate structures will further add value to our customer service initiative and overall warehousing and distribution requirements.
MISSION OBJECTIVE
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We understand the requirements for the storage of a product is often determined by the nature of the product. Accordingly, our warehousing facilities offer the necessary storage features to ensure that our client’s product is afforded the most suitable handling and storage.
ESSENTIAL FACILITIES
1. The product will be kept under cover in a secure facility.2. The product will be kept “dry and clean” at all times. We understand that as the product is still to be sold, maximum product presentation should be maintained.3. Stock rotation will be based on the FIFO (first in first out) principal subject to specific alternative instruction. Batch integrity will be maintained at all times.4. To eliminate the chance of product contamination, and for ease of stock taking and handling, similar products will be stored together.5. Depending on requirement we are able to block stack or rack the cargo. Generally racking facilities minimise damage and help speed up handling times.6. The storage facilities include both customs bonded and free storage sections. This allows Importers the option to customs clear cargo on a demand basis to maximise cash flow options.
PRODUCT STORAGE & HANDLING
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PRODUCT HANDLING
We understand that it is essential to handle our clients’ products effectively and efficiently. To this end, our warehouses are well equipped and have the following facilities available:
1. Mechanical forklift vehicles which are equipped to handle both drum and palletised products.2. The forklift vehicle’s size allows for easy entry into sea containers to minimise manual handling.3. Each forklift has high reach lifting capabilities matched to the racking installations on site.4. A container dock loader is accessible to maximise container destuffing times.5. Adequate vehicle access is available to handle both interlink and 12 metre semi- trailer configurations.6. All vehicle loading and unloading is supervised by qualified personnel.
PRODUCT STORAGE & HANDLING
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PRODUCT DISTRIBUTION
We recognise that reliable distribution service to and from the warehouse premises is an essential part of an efficient logistics service.
We are able to offer a comprehensive full and part-load distribution service on a local and long distance basis. We make use of our own fleet of vehicles for local deliveries as well as subcontracting to reputable hauliers for regional and nation-wide distribution.
Depending on requirement, full loads can be arranged to facilitate multi-drops. By load scheduling we are able to satisfy most customer’s service requirements and at a competitive rate.
DISTRIBUTION
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We acknowledge that accurate and efficient record keeping systems are an integral part of the success of providing an effective storage and handling service.
ORDERSOrders for product dispatch will only be executed subject to pre-agreed procedures being adhered to. Our minimum requirements in this regard are written instructions, signed by an authorised person, and we recommend that all requisitions are sent in hard-copy format.
DOCUMENTATIONAll goods received by our warehouse will be accompanied by a ‘Goods Received Note’ (GRN).
This will be signed by a responsible party who will check and record the condition and quantities of product received. Any irregularities will be recorded with the necessary endorsement.
Each and every shipment drawn from stock will be documented. A signed consignment note will be obtained from the consignee being the final proof of delivery.
STOCK TAKEWe recommend monthly stock takes which are supervised by the warehouse manager. Stock takes can be arranged fortnightly if required.
Regular reconciliation between theoretical and physical stock takes are encouraged.
RECORDS & REPORTING
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ELECTRONIC COMMUNICATION
To maximise effectiveness, we have installed a ‘desk to desk’ communication facility, which allows clients to access their files online, enabling them to confirm details regarding:
• Stock movements• Stock balances
This is available on a real-time basis. Stock movements are recorded on the system immediately so the status of stock levels is accurately maintained.
COMMUNICATION
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SECURITYDue recognition is given to security and our premises are equipped with both online video camera systems and infrared internal alarm systems. All security systems have direct contact to armed security guards.
An independent security firm is also employed to monitor the movement of cargo during working hours.
Our administration systems have been designed with built-in security safeguards which, in conjunction with on site security measures, ensure shrinkage is kept to an absolute minimum.
INSURANCEWhilst it is the expressed responsibility of the client to provide necessary insurance cover, we are able to offer special storage packages on request.
Transit insurance can be implemented on a permanent basis or non-permanent basis, as and when required.
Premiums are calculated according to product description and value.
GENERAL
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As part of our complete warehousing solution, we are able to provide the following services:1. Cargo sorting 2. Product weighing3. Product measuring 4. Product marking and labelling5. Palletising-place / stack 6. Pallet shrink wrapping7. Pallet strapping 8. Drum decanting9. Packaging repairing 10. Product packing / re-packing
(Rates are available upon request)
TERMS & CONDITIONSAll our services are provided in accordance with general terms and conditions of trading. A copy is available upon request.
It is our responsibility to ensure that each vehicle configuration and trailer type is best suited to the cargo. No vehicle will be permitted to load without clear evidence that the necessary tarpaulins, cargo nets and load locks are in good working order, and no vehicle will be released without the cargo being correctly secured.
We are aware of the minimum requirements regarding hazardous chemicals. Our vehicles are equipped with the necessary drop sides, fire extinguishers, signage and engine cut-out switches in case of an emergency. Hazardous chemical prerequisites are observed at all times.
ADDITIONAL SERVICES
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WAREHOUSE FACILITIES
Turners Warehousing Durban
10, 38 Jonsson Lane, Durban, 40013 500 square metres General Storage1 500 square metres Bonded Storage
200 square metres SOS Warehouse1 500 square metres yard area
3 x 2 ton forklifts Specialised facility for foods
Docking facilities
Kwela LogisticsCape Town
1 Range Road Blackheath, Cape Town 5 000 square metres General Storage2 000 square metres Bonded Storage
2 000 square metres yard area4 x 2 ton forklifts
Specialised facility for foodsDocking facilities
Kwela LogisticsGauteng
53A Maple Street, Pomona,Kempton Park, Johannesburg
10 000 square metres General Storage2 200 square metres Bonded Storage
3 000 square metres yard area6 x 2 ton forklifts
Specialised facility for foods
CONTACT DETAILS
Warehouse ManagerSudesh Maharaj
Email: [email protected] Tel: 031 3688000 | Fax: 031 3321561
Cell: 084 9100004
Warehouse SupervisorSelva Naicker
Email: [email protected] Tel: 031 3688000 | Fax: 031 3321561
Cell: 072 5629483
Warehouse Accounts ManagerKishore Bhanjan
Email: [email protected] Tel: 031 3688000 | Fax: 031 3321561
Cell: 082 3759617
FACILITIES & CONTACT DETAILS
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NOTES
Turners Conferences provide for Complete Conference and
Event Solu�ons
Turners Travel is one of South Africa’s most recognised Travel
Management Companies
Turners House occupies over 6000 square meters of privately owned office and
warehouse space situated in the Durban CBD
Turners Shipping is one of South Africa’s top Local
and Interna�onal Freight Management and Logis�cs
Companies
Turners Forwarding in conjunc�on with Turners Shipping operates as the
South African Global Logis�cs partner for BDP Interna�onal who are located in more than
1000 loca�ons in over 120 countries over the world
Turners Warehouse provide for both bonded and general storage and handling facili�es
thoughout South Africa
Turners Trade Finance offers selected Clientele
Interna�onal Trade Finance Facili�es
www.turners.co.za
A Member of
General Storage
Bonded Storage
Distribution
Reporting
Handling
R2 Feb 2015