Trust Management System
for
Opportunistic Cloud Servicesk u a d a @ c m i . a a u . d k
E r i c K u a d a ( l e c t u r e r / P h D F e l l o w )
Presentat ion Out l ine
T H I S I S A D A R K B L U E
C I R C L E W I T H T E X T
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
I n t ro d u c ti o n
Background
Motivation for the Study
Trust Engineering in Cloud Computing
Overview of Opportunistic Cloud Services
Trust Model for OCS Platforms
Nature of Members and Services
Trust Model in the context of OCS
OCS Trust Management System & Architecture
Trust Model Verification
c o n c l u s i o n
INTRODUCTIONBackground
Par t o f papers f rom PhD study
E . K u a d a a n d H . O l e s e n , “ A S o c i a l N e t w o r k A p p r o a c h t o P r o v i s i o n i n g a n d M a n a g e m e n t o f C l o u d C o m p u t i n g S e r v i c e s f o r E n t e r p r i s e s , ” p r e s e n t e d a t t h e C L O U D C O M P U T I N G 2 0 1 1 , T h e S e c o n d I n t e r n a t i o n a l C o n f e r e n c e o n C l o u d C o m p u t i n g , G R I D s , a n d Vi r t u a l i z a t i o n , 2 0 1 1 , p p . 9 8 – 1 0 4 .
E . K u a d a a n d H . O l e s e n , “ I n c e n t i v e m e c h a n i s m s f o r O p p o r t u n i s t i c C l o u d C o m p u t i n g S e r v i c e s , ” i n 2 0 1 2 8 t h I n t e r n a t i o n a l C o n f e r e n c e o n C o l l a b o r a t i v e C o m p u t i n g : N e t w o r k i n g , A p p l i c a t i o n s a n d Wo r k s h a r i n g ( C o l l a b o r a t e C o m ) , 2 0 1 2 , p p . 1 2 7 – 1 3 6 .
E . K u a d a , H . O l e s e n , a n d A . H e n t e n , “ P u b l i c P o l i c y a n d R e g u l a t o r y I m p l i c a t i o n s f o r t h e I m p l e m e n t a t i o n o f O p p o r t u n i s t i c C l o u d C o m p u t i n g S e r v i c e s f o r E n t e r p r i s e s , ” i n Wo r k s h o p o n S e c u r i t y i n I n f o r m a t i o n S y s t e m s , Wr o c l a v , 2 0 1 2 .
E . K u a d a , K . A d a n u , a n d H . O l e s e n , “ C l o u d C o m p u t i n g a n d I n f o r m a t i o n Te c h n o l o g y R e s o u r c e C o s t M a n a g e m e n t f o r S M E s , ” i n P r o c e e d i n g s o f I E E E R e g i o n 8 C o n f e r e n c e E u r o C o n 2 0 1 3 , U n i v e r s i t y o f Z a g r e b , C r o a t i a , 2 0 1 3 , p p . 2 5 8 – 2 6 5 .
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
Motivation for the Study
Spare IT Resources at Enterprises and other Organisations
SMEs and even larger Enterprises and organisations need IT resources
It have been difficult or even impossible to make spare IT resources available
to those who need them
Advent of Cloud Computing should make this less difficult
Free Cloud Services Patronage
A need for a platform that supports opportunistic provisioning and utilization of
cloud resources
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
Opportunistic Cloud Services
Leveraging c loud technologies by enterpr ises to prov ide and ut i l ize c loud serv ices among themselves wi thout enter ing in to
any bus iness agreements
I t is modeled as a soc ia l network of members s t rategica l ly cont r ibut ing and ut i l iz ing Cloud resources
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
Nature of Members and Services
A n O C S n e t w o r k c o n s i s t s o f a s e t o f s t r a t e g i c m e m b e r s c o n t r i b u t i n g a n d u t i l i z i n g c l o u d s e r v i c e s .
T h e p l a t f o r m c o n s i s t s o f a s e t o f s e r v i c e s e a c h b e l o n g i n g t o a c a t e g o r yE a c h s e r v i c e h a s a n o n - m o n e t a r y c o s t t h a t v a r i e s d y n a m i c a l l y.
T h e s e r v i c e o r r e s o u r c e c o n t r i b u t e d b y a m e m b e r i s o f a c e r t a i n f i n i t e c a p a c i t y a n d t h e r e s o u r c e s t o a p a r t i c u l a r s e r v i c e m a y b e c o n t r i b u t e d b y m u l t i p l e m e m b e r s .
M e m b e r s w i l l n o r m a l l y o n l y c o n t r i b u t e r e s o u r c e s t h a t t h e y h a v e s p a r e c a p a c i t y o f , i . e . t h e y p a c k a g e t h e i r s p a r e I T r e s o u r c e s a s C l o u d s e r v i c e s a n d m a k e t h e m a v a i l a b l e t o t h e O C S p l a t f o r m .
M e m b e r s a r e f r e e t o p r o v i d e a n d d i s c o n t i n u e o n e o r m o r e s e r v i c e s a t w i l l a t a n y p o i n t i n t i m e . T h e y a r e l i k e w i s e f r e e t o u s e o r d i s c o n t i n u e t h e u s a g e o f o n e o r m o r e s e r v i c e s a t w i l l a t a n y p o i n t i n t i m e
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
OCS Trust Problem
Trus t and secur i t y p rob lems in c loud comput ing a re enhanced in oppor tun is t i c c loud serv i ces
Need to des ign and deve lop a t rus t management sys tem fo r OCS
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
Trust Engineering in Cloud Computing
Resut l s f rom sys temat i c rev iew o f t rus t eng ineer ing in c loud comput ing
a. Employ ing t rus ted comput ing techno log ies b. Reputa t ion based approaches c. Trus ted th i rd par ty approachesd. The dep loyment mode l a l so p lay a s ign i f i can t par t i n enhanc ing t rus t
be tween serv i ce p rov iders and the i r consumers
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
Trust Model for OCS Platforms
T h e s u b j e c t i v e n a t u r e o f t h e c o n c e p t o f t r u s t h a s m a d e a s o l i d d e f i n i t i o n e l u s i v e . R e s e a r c h e r s h a v e m o s t o f t e n u s e d t h e t e r m l o o s e l y i n t h e i r w o r kA r i g o r o u s f o r m a l d e f i n i t i o n h a s n o t b e e n a p p l i e d i n m o s t c a s e s
F o r m a l d e f i n i t i o n o r s p e c i f i c a t i o n o f t h e c o n c e p t o f t r u s t i s h o w e v e r n e e d e d f o r e n s u r i n g a u n i f i e d v i e w o f t h e c o n c e p t o f t r u s t i n t h e d e s i g n a n d e n g i n e e r i n g o f t r u s t m a n a g e m e n t s y s t e m s
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D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
Trust Model for OCS Platforms (cont.)
Leve l o f t rus t o f a serv i ce p rov ider fo r a serv i ce consumer
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D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
Trust Model for OCS Platforms (cont.)
S i n c e a p a r t i c u l a r s e r v i c e m a y c o m e i n t o f r u i t i o n a s a c o m b i n a t i o n o f r e s o u r c e s a n d s e r v i c e s f r o m m u l t i p l e p r o v i d e r s , e a c h s e r v i c e ’ s t r u s t l e v e l m u s t b e a s s e s s e d a s a n a u t o n o m o u s e n t i t y e v e n t h o u g h t h i s t r u s t l e v e l i s a f u n c t i o n o f t h e c o m p o s i t e t r u s t l e v e l o f t h e p r o v i d e r s a n d t h e b a s e s e r v i c e s f r o m w h i c h i t h a s b e e n d e r i v e d .
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D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
Systematic Review Results
Trust Product ion Approaches
N o r m s a n d i n s t i t u t i o n a l g u a r a n t e e s a t t e m p t t o r e d u c e t h e u n c e r t a i n t y o n t h e b e h a v i o r o f o t h e r a g e n t s b y p r e s c r i b i n g s p e c i f i c a l l o w e d b e h a v i o r a l r a n g e s
I n d i r e c t c u e s a r e a t t r i b u t e s o f a n a g e n t , w h i c h w e h a v e a s s o c i a t e d w i t h c e r t a i n l i k e l y b e h a v i o r s b a s e d o n o u r e x p e r i e n c e , i n t u i t i o n a n d t r a i n i n g .
R e p u t a t i o n a l i n f o r m a t i o n i s i n f o r m a t i o n a b o u t , o r o b s e r v a t i o n s o f a n a g e n t ’ s p a s t b e h a v i o r o n s i m i l a r s i t u a t i o n s
E m p l o y i n g t r u s t e d c o m p u t i n g t e c h n o l o g i e s a n d r e p u t a t i o n b a s e d a p p r o a c h e s
Tr u s t e d t h i r d p a r t y a p p r o a c h e s a n d t h e d e p l o y m e n t m o d e l p l a y a s i g n i f i c a n t p a r t i n e n h a n c i n g t r u s t b e t w e e n s e r v i c e p r o v i d e r s a n d t h e i r c o n s u m e r s .
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
Systematic Review Results (cont.)
Trusted th i rd par ty based and the reputat ion based approaches comes handy in the context o f t rust engineer ing for OCS envi ronments .
OCS Trust Management System & Architecture
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
EXPECTATION MANAGER
The expec ta t ion manager i s respons ib le fo r hand l ing the c rea t ion and ma in tenance o f the OCS P la t fo rm pseudo SLA (pSLA) temp la tes , the serv i ce p rov ider ass ignment o f se rv i ces to a par t i cu la r pSLA templa te , and the c rea t ion o f se rv i ce SLA (sSLA) to meet the spec i f i ca t ion o f each serv i ce .
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
STEP 1
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
STEP 2
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
STEP 3
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
STEP 4
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
STEP 5
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
STEP 6
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
STEP 7
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
STEP 8
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
STEP 9
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
STEP 10
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
OCS Trust Management ArchitectureDMoM & DMaM
The DMoM is respons ib le fo r de f in ing new t rus t da ta tha t needs to be mon i to red on the OCS p la t fo rm in o rder to accommodate fo r adap t ing the p la t fo rm to fu tu re needs such as when new serv i ce and t rus t va lue ca tegor ies a re needed to be computed
The DMaM is respons ib le fo r de f in ing da ta s to rage po l i c ies such as fo r example loca l s to rage o f t rus t mat r i x by members , s to rage o f member i n te rac t ions by the OCS p la t fo rm, the t ypes o f communica t ion and da ta to be exchanged.
I t a l so dea ls w i th da ta re l i ab i l i t y, secur i t y, recovery i n case o f p rob lems , and ma in ta in ing cons is tency in s i tua t ions o f d i sc repanc ies in da ta f rom mul t i p le sources
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
OCS Trust Management Architecture (cont.)TAM
The TAM makes the ana lyses o f the t rus t va lues to be computed f rom in fo rmat ion f rom the EM and the ava i l ab le da ta f rom the DMaM. I t then computes the necessary persona l i zed t rus t va lues
Trust Va lues Computat ion Algor i thm1 . I d e n t i f y s e r v i c e d e p e n d e n c i e s f r o m r S L A2 . C o m p u t e t r u s t v a l u e o f t h e s e r v i c e b a s e d o n e q . ( 2 )3 . C o m p u t e t r u s t v a l u e ( b a s e d o n e q . ( 1 ) ) o f e a c h o f t h e s e r v i c e p r o v i d e r s c o n t r i b u t i n g t o t h i s s e r v i c e4 . C o m p u t e c o m p o s i t e t r u s t v a l u e , b a s e d o n
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
Trust Values Computation Algorithm (cont.)
5. For each serv i ce dependenc ies in s tep 1 , repea t s teps 2 , 3 and 46 . Compute the overa l l compos i te t rus t va lue by app ly ing the appropr ia te dependency leve l we igh t ( ω l ) based on the leve l o f the dependency in the dependency cha in fo r a l l compos i te t rus t va lues as in s tep 4
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
Trust Model Verification
Attribute value types
Service Identification Service ID & category ID
Service Type / category IaaS & category ID
Availability 50 % uptime
Service support No
Service support type N/A
Maintenance notification Yes
SLA dependencies {}
Service location {}
Security None
Data encryption None
Privacy None
Certification {}
Attributes value types
Service Identification Service ID & category ID
Service Type / category IaaS & category ID
Availability 95 % uptime
Service support No
Service support type N/A
Maintenance notification Yes
SLA dependencies {}
Service location {}
Security Data backup & recovery
Data encryption None
Privacy None
Certification {}
Table 1: pSLA template for IaaS Table 2: sSLA created from a pSLA
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
COMPUTATION OF TRUST VALUES
We compute the t rus t l eve l o f the serv i ce when i s a un i fo rm d is t r i bu t ion w i th parameters
Norma l d i s t r i bu t ion)
)
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
C o m p o s i t e t r u s t l e v e l w i t h v a r y i n g s e r v i c e w e i g h t , w h e r e t h e t r u s t w o r t h i n e s s o f t h e s e r v i c e a p p r o x i m a t e s a u n i f o r m d i s t r i b u t i o n , a n d t h e t r u s t w o r t h i n e s s o f t h e p r o v i d e r a p p r o x i m a t e s a n o r m a l d i s t r i b u t i o n w i t h t h e s a m e s t a n d a r d d e v i a t i o n a s t h a t o f t h e u n i f o r m d i s t r i b u t i o n
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
Tr u s t l e v e l a g a i n s t v a r y i n g u s e r u t i l i t y w h e n t h e s e r v i c e a n d t h e s e r v i c e p r o v i d e r h a v e e q u a l w e i g h t o f 0 . 5 i n t h e c o m p o s i t e t r u s t v a l u e
Tr u s t l e v e l a g a i n s t v a r y i n g u s e r u t i l i t y w h e n t h e s e r v i c e h a s a w e i g h t o f 1
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
Tr u s t l e v e l a g a i n s t v a r y i n g u s e r u t i l i t y w h e n t h e p r o v i d e r h a s a w e i g h t o f 1
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
OCS Trust Management Architecture (cont.)DSM
The dec is ion suppor t manager i s respons ib le fo r tak ing resu l t s f rom the t rus t va lue computa t ions o f the ana lys i s manager and p resen t ing i t i n a fo rmat tha t s imp l i f y v i sua l i za t ion fo r the users . The user - f r i end ly t rus t va lue represen ta t ion toge ther w i th mak ing recommendat ions on dec is ions to be taken by users shou ld fac i l i t a te the i r dec is ion mak ing p rocess .
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
OCS Trust Management Architecture (cont.)PGEM
Th is modu le i s respons ib le fo r ensur ing good and accep tab le behav io r on the p la t fo rm. I t app l i es appropr ia te sanc t ions to undes i rab le behav io rs on the p la t fo rm. I t i s there fo re respons ib le fo r ma l i c ious cond i t i ons de tec t ion and the de tec t ion o f SLA v io la t i on , and then tak ing appropr ia te remed ia l ac t i ons such as remov ing o f fend ing serv i ces f rom the p la t fo rm and bann ing o f fend ing users
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
Conclusion
A m o d e l f o r t h e c o n c e p t o f t r u s t f o r c l o u d c o m p u t i n g e n v i r o n m e n t s
D e s i g n e d a t r u s t m a n a g e m e n t s y s t e m f o r O p p o r t u n i s t i c C l o u d S e r v i c e s
P s e u d o S L A s y s t m e f o r O p p o r t u n i s t i c C l o u d S e r v i c e s
Ve r i f i e d t h e t r u s t m o d e l a n d t h e t r u s t m a n a g e m e n t s y s t e m t h r o u g h t h e s i m u l a t i o n o f t h e c o m p u t a t i o n o f t h e t r u s t v a l u e s w i t h I a a S , a n d S a a S e x a m p l e s .
E v e n t h o u g h o u r t r u s t m a n a g e m e n t s y s t e m s c o n t a i n t h e c o m p l e t e e l e m e n t s , I h a v e f o c u s e d m a i n l y o f t h e m o d e l i n g o f t h e c o n c e p t o f t r u s t f o r t h e O C S p l a t f o r m s a n d t h e t r u s t a n a l y s i s c o m p o n e n t s i n t h e a r c h i t e c t u r e .
T h e o t h e r a s p e c t s r e q u i r e f u r t h e r w o r k i n t e r m s o f t h e i m p l e m e n t a t i o n o f t h e d a t a m o n i t o r i n g a n d d a t a m a n a g e m e n t c o m p o n e n t s .
S e c o n d l y t h e d e c i s i o n s u p p o r t s y s t e m a n d u s a b i l i t y o f t h e p s e u d o S L A t e m p l a t e s i n t h e s y s t e m n e e d s s o m e f u r t h e r w o r k f o r t h e i r v e r i f i c a t i o n .
T h e s e f u r t h e r w o r k s w i l l a l s o r e q u i r e v e r i f y i n g t h e r o b u s t n e s s a n d s c a l a b i l i t y o f t h e t r u s t m a n a g e m e n t s y s t e m .
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
Thanks
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
Extra Slides
The level of trust, pc iT t of a service consumer c for a
service provider p in the context of a transaction it T is the
a priori probability that the utility of c will meet or exceed its minimum threshold of satisfaction 0u at the end of transaction
it , given c ’s perceived trustworthiness of service provider p .
Simply stated, trust is the level of confidence of c that the outcome of a transaction with another agent p will be
satisfactory for it. More formally:
0
, .c
p pc i c i
U R u
T t R t dR
, where ( )cU R is the utility
function of service consumer c ; and ,pc iR t - the
trustworthiness of service provider p as perceived by
consumer c in the context of a transaction it T is the a priori
subjective joint probability distribution function of the critical
rating vector pc iR t from the perspective of c .
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
Table 3: pSLA for SaaS
Attribute value types
Service Identification Service ID &category ID
Service Type / category SaaS & category ID
Availability 50 % uptime
Service support No
Service support type N/A
Maintenance notification Yes
SLA dependencies {}
Service location {}
Security None
Data encryption None
Privacy None
Certification {}
Performance (Throughput) 1Kbps
Performance(Response time) 5sec
D e p a r t m e n t o f E l e c t r o n i c S y s t e m s
A A L B O R G U n i v e r s i t y C o p e n h a g e n
Trust Production Approaches & Systematic Review Results
N o r m s a n d i n s t i t u t i o n a l g u a r a n t e e s a t t e m p t t o r e d u c e t h e u n c e r t a i n t y o n t h e b e h a v i o r o f o t h e r a g e n t s b y p r e s c r i b i n g s p e c i f i c a l l o w e d b e h a v i o r a l r a n g e s ( w h i c h u s u a l l y c o r r e s p o n d t o s a t i s f a c t o r y o u t c o m e s f o r t h e m a j o r i t y o f t r a n s a c t i o n t y p e s a n d s o c i e t y m e m b e r s ) a n d b y p r o v i d i n g i n s t i t u t i o n s , w h i c h p r e v e n t d e v i a t i o n s o r m a k e s u c h d e v i a t i o n s h i g h l y u n l i k e l y b e c a u s e o f q u i c k d e t e c t i o n a n d e f f e c t i v e s a n c t i o n s
I n d i r e c t c u e s a r e a t t r i b u t e s o f a n a g e n t , w h i c h w e h a v e a s s o c i a t e d w i t h c e r t a i n l i k e l y b e h a v i o r s b a s e d o n o u r e x p e r i e n c e , i n t u i t i o n a n d t r a i n i n g .
R e p u t a t i o n a l i n f o r m a t i o n i s i n f o r m a t i o n a b o u t , o r o b s e r v a t i o n s o f a n a g e n t ’ s p a s t b e h a v i o r o n s i m i l a r s i t u a t i o n s t h a t i s a g g r e g a t e d a n d d i s t r i b u t e d b y m e a n s o f w o r d - o f -m o u t h o r t h r o u g h t r u s t e d t h i r d p a r t i e s , s u c h a s c r e d i t r a t i n g a g e n c i e s , c o n s u m e r r e p o r t s , e t c .
E m p l o y i n g t r u s t e d c o m p u t i n g t e c h n o l o g i e s a n d r e p u t a t i o n b a s e d a p p r o a c h e s a r e t w o k e y a p p r o a c h e s t o t r u s t e n g i n e e r i n g i n t h e c l o u d c o m p u t i n g m a r k e t p l a c e . A l s o t r u s t e d t h i r d p a r t y a p p r o a c h e s a n d t h e d e p l o y m e n t m o d e l p l a y a s i g n i f i c a n t p a r t i n e n h a n c i n g t r u s t b e t w e e n s e r v i c e p r o v i d e r s a n d t h e i r c o n s u m e r s .
T r u s t e d t h i r d p a r t y b a s e d a n d t h e r e p u t a t i o n b a s e d a p p r o a c h e s c o m e s h a n d y i n t h e c o n t e x t o f t r u s t e n g i n e e r i n g f o r O C S e n v i r o n m e n t s .
PARAMETERS OF REPUTATIONAL RATINGS
The repu ta t iona l ra t i ngs a re based on the in ten t , i n tegr i t y, capab i l i t y and resu l t s
In tent cons t i tu tes in fo rmat ion abou t dec la red agendas abou t what en t i t i es p romise to p rov ide th rough the i r se rv i ces .
In tegr i ty cons t i tu tes in fo rmat ion abou t hones ty ; th i s i s a measure o f , to what ex ten t en t i t i es de l i ve r on what they p romised .
Capabi l i ty cons t i tu tes in fo rmat ion abou t owned resources (what asse ts par t i es have) Resul ts cons t i tu te i n fo rmat ion about p roduc ts and serv i ces tha t en t i t i es spec ia l i zed in th rough cons is ten t l y de l i ve r ing these p roduc ts and serv i ces sa t i s fac to r i l y to the i r c l i en ts