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Abstract
The study focuses on how local food specialties in UK have impact on the tourism industry . The
country offers many local food specialties. Restaurants, snack bars, street vendors, and cake
shops provide tourists and locals a diverse purchasing and dining experience.Tourism is one of the biggest industries in United Kingdom. The industry by market standards is
worth approximately Euro 75.9 billion and provides a substantial amount to the U.K economy.
Moreover more than 2.1 million people are employed in tourism alone (statistics.gov.co.uk,
2009).
Limited consumer behavior information is available with regard to the purchase and
consumption of local food specialties. Research-based studies are needed to obtain tourists and
locals perceptions about UKs food and how they make their food selection decisions.
An important component of tourism is the food you find at the destination; it helps nourish the
journey and escalates the entire experience. However this important factor has been recognised
and given its due importance only in recent times. In the ever changing global horizon, the
tourists are more cultured and informed, constantly looking for newer experiences. Varied
culture has different food and cuisines, thereby with food preparations and the eating ambience a
tourist can explore the culture of a place. The drinks and food consumed during a holiday often
defines the memories of the travel.
Food tourism in itself is a wide spectrum: it could be ordinary or festive, domestic or
commercial, cookery classes or cookbooks, restraints or food events, food and wine tours or any
other mode of actually getting a feel of the product (www.ittfa.org). Besides this, food and drinks
also has a tangible aspect. It helps a tourist understand the history, culture, religion, custom and
tradition of the destination place.
Tourists and consumers today are more discerning and with this increased demand in the
consumption of locally produced products together with the trend of living a healthier lifestyle.The relationship between locally produced food and tourism is also receiving recognition from
the main tourism and development agencies in UK.
The rationale of the research
http://www.ittfa.org/http://www.ittfa.org/8/3/2019 Tourism Course Work
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With the growing realization and emphasis on food, tourism research and tourism product
development teams have been paying greater heed to food and wine tourism and gastronomy
(Hall and mitchel2003). A great section of consumers emphasize on a range of food product that
serves as a vital factor in their over all satisfaction. So it is important for any place, in this case
UK, to emphasis on the marketing and promotional activities linked to food tourism (pubs, bars,
farmers market, restaurants). Various gastronomy festivals can also be organized to attract
larger number of tourists. Such kind of marketing skills would not only help boost profitability
but also help provide the tourists with a cultural experience.
This thesis is being conducted to understand how food industries can help boost tourism from a
different perspective. If the right tools are used then the food tourism will gain due importance
and also help the destination to flourish. The food tourism is a crucial factor to the tourism
industry it provides the experience of the destination culture as well as a sense of place (Hall,
2003). The purpose of this study is also to project how food is a travel motivator not only to an
individual tourist but to the world tourism on a whole. My objective is to increase awareness
among people that food is not just a mere necessity to keep life moving. Food in fact can help
develop a positive image of a country or destination. There by the tourism industry can benefit
from it. The right channels and routes of marketing to promote the food industry can help as
much as the promotional activities related to sightseeing. Let us take an example, the marketing
promotional campaign by Enjoy England in the year 2006 promotes various regional delicacies,
traditional specialities and taste trails. The campaign is called Taste England and helps pull
tourists. Also Englands natural larder emphasizes on a destinations food offerings and helps
attract customers greatly. It is called as the pull factor by writers (Okumus et al., 2007). So it
can be seen that food today is not a mere trivial holiday requirement. The thesis will cover the
role and significance of food to tourism, the complexities involved in the progress of the food
tourism. Also the research will try and provide future direction and scope to help further
research. Although food tourism presents great prospects for the future, it is important tounderstand various quality factors and standards and conflicting needs. Also the correlation and
relativity of this factor to others must be understood to help use it as an advantage to both
industries: food and tourism. The entire hospitality business which works in close relation to
food services is considered to be a part of the tourism industry (a terminology used throughout
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the thesis). Proponents assert, food tourism is going to be the next big thing. It is expected to
give competition to ecotourism as a chic trend (Centre for Hospitality Research, 2005).
Defining Food Tourism
Food Tourism or one should say Gastro-tourism is now becoming a buzz word around the world.
In attempting to define food tourism it is evident that there are many possible variations to any
definition. It is evident that farm gate tourism is either juxtaposed or a subsector to food tourism.
According to Sarah Lebski, a leading tourism consultant, highlights in her draft Food and
Beverage Tourism - Market Assessment, September 2009, it is very difficult to define food
tourism and every organisation has a different view. Food tourism can be described as about
food as a subject and medium, destination and vehicle, for tourism. It is about individuals
exploring foods (and wines) new to them as well as using food to explore new cultures and ways
of being. It is about groups using food to sell 5their histories and to construct marketable and
publicly attractive identities, and it is about individuals satisfying curiosity. Finally, it is about
experiencing food (and wine) in a mode that is out of the ordinary that steps outside of the
normal routine, to notice differences and the power of food to represent and negotiate that
difference
During the 20th Century, industrialization began to threaten artisan producers and manyabandoned their traditional techniques.
But in the past two decades, there's been resurgence in demand for quality products made by
time-honored methods. The appetite is growing for regional produce, such as Somerset cider,
Caerphilly cheese and Cromer crabs. Food tourism has become big business, worth nearly 4bn a
year.
In a recent survey of tourist perceptions of the UK food industry, two-thirds of Britons said thatfood and drink influenced their holiday choice. The West Country, Wales and Scotland occupied
the top three destinations.
Since the Malt Whisky Trail was set up around Scottish distilleries several decades ago, the
number of food and drink trails has multiplied. New additions include a wine trail around the
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South-East, sausage trails in the Midlands and the North-West, and a Lake District afternoon tea
trail.
Alexia Robinson, the organizer of British Food Fortnight, says food adds to a visitor's experience
of a place. "Taste is one of our senses. We usually experience a place visually, such as on a
castle or cathedral tour, so why not add to that through our taste buds?" (Bbc.co.uk, 2011).
Literature review
In UK more importance is given to Cultural and Heritage tourism. The growth of the tourism
industry in the United Kingdom is directly linked with the growth of amusement parks, museums
and restaurants. International travellers like to absorb the feel of the place, they are visiting.
Travelling aimlessly is not their intention. The strength of the heritage and cultural tourism is to
serve the likes of veteran tourists. There are many travellers around Europe and indeed the world
who consider travelling for heritage, cultural activities or for ranking art specimens. According
to more than 76 billion pounds are generated by tourism on a yearly basis in the United Kingdom
(Nasaaarts.org, 2009)
Research by Meler and Cerovi in the year 2003 showed that one-third of the total tourist
expenditure across the globe is on food and beverages. So each time a tourist goes to a
destination a large proportion of his money is spent on the food. There by food and travel are
greatly connected. Also food provides a person with a cultural exposure to the lands culture.
The authenticity of the food being served often draws a person to visit a particular location. To
food industry is vital to the hospitality industry. This paper aims at emphasizing on how food is
connected to a tourists experience; also how right form of marketing to promote the regional
food can help increase the attractiveness of a place.
In todays competitive market, destinations understand the importance of the food industry. For
example wine routes are provided in South Africa and California. Also brand new markets and
channels should be organized and started to help portray the food available at a locale in the best
possible way and to advertise the food options better. An element of the delight of tour is the
gratification of tasting new unacquainted cuisines, however finding it and having the knowledge
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about its where about is what the tourism industry should aim at; for example finding a speciality
cake, cheese or wine of a place. Or perhaps having a place where a tourist can see how the
process takes place, and try some complimentary items will help boost satisfaction.
An excellent platform for promoting food tourism is travel exhibitions. An exhibition maybe fora country or a region; it can also be a standalone like a food event for a specific food or a
particular location. As for example, Cheddar in Somerset England is most known for its cheese
and is visited for it. Similarly, Reims in France is known for its champagne.
Numerous exhibitors integrate conventional food into their place display to add extra zeal and
interest to attract larger number of tourists. Also there are various economic returns that can be
utilised as a measure for rural enhancement and development. These reforms are formed by the
government and food tourism organizations and help encourage farming economies. This can
help stop them from declining further (Boyne et al., 2003)
The post-tourist
Several interviewers concluded their own interpretations and relations from the changing
dynamics of tourism. With physical partition and synchronized spaces a new tourism has
developed. Many drew relations between the food of a place and the local culture. envisioning an
idealized history devoid of wishing to march into the genuine backstage and dress themselvesin the contemporary accessory of plastic caps as they stroll around stainless steel vats decked
with caution labels, lists and hygiene policy. That would not be a possibility especially to avoid
from mass packaged nature of present day livelihood that tourists required in their journey to the
Scottish periphery. Paul used an example from Ireland to better communicate the same.
However the study revealed that people were being put off by the smell of the hops, the yeast. So
instead of taking tourists on an excursion to the factory they formulated an audio tour. This
helped the tourists perceive a cleaner and much warmer Guinness ambience. There are a lot of
factories which have customized tour to help travellers see how factories extract fruit juices,
thinking it would help attract customers. But on the other hand it turned people off when they
eventually saw the production line. Many tourists showed the characteristics of Urrys (1990)
post tourist, showcasing the deceit of the site, concurring that they were being accessible to an
apparently constructed world, instead of a entirely authentic view, it can be much more
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presentable than seeing and harsh smells you know (Moira). It is important for a tourism
product to have a well developed set up, that would help the tourist to perceive the product as
they want to. It is known as the yellow brick road. This would help to attract larger purchase.
Any company that can understand this secret will achieve success. You dont bring them into a
place where smell is that smell will linger in someones nostrils for a while! (Paul). However
the understanding and perception about tourist products from a tourist-occupied front stage into
the industrious back stage may be incorrectly dripping with sincerity (MacCannell, 1976).
The interviewers wanted to have food related activities which would feel authentic and actual.
They did not care whether the production process was actually the same, but the feel of the
product in their mind must be authenticated through the activity. A corporal rendezvous which
differentiate Wangs (1999) concept of existential validity that hypothesizes realism as
happening at a more private level. Post a tour to the cheese shop, a tourist said, Romantic image
isnt it! We like to think that! (Sheena) and can see it made and like to think it is pure and real
(Donald); it is the conception in their mind; A belief which they wanted to carry forward.
However they were aware of it does make you wonder to what extent the local people change
their offer (John). However they wanted to believe the authenticity of the experience and that
they werent mislead into believing a wrongly projected regions image or identity. This helps us
through light on what Oakes and Minca (2004) said that tourists representing the paradox of
post/modernity where individual postmodern experiences are celebrated and embraced, but
simultaneously modernist aspects of regulation and structure form an intrinsic part of the
experience. Many travellers perceived sites as Alton towers with food (Will), as they
understand that the production line is regulated and represented to tourists to match the post
modern image created in mind so authenticity is not directly related to any kind of fish, cheese,
biscuit or beer, but rather the emotional engagement people have with it. The notion that tourists
have of a place, where they can see the wax wrapping process and the process makes a person
want to visit over and over again. (Brenda) I suppose in a way I like to think that there is more
taste to it and more flavour when I see them make it in front of me with local ingredients, more,
its not just going to be a run of the mill kind of food that you can just get anywhere, I think
thats what Im after something personal, where you can see some care has gone into it. (Jill)
Although viewing windows were presented as an opportunity to gaze into the back stage areas of
food production, it was accepted that much of the experience was constructed to meet certain
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objectives and promote regional food myths, its about a whole package, we are all performing
here (Robin, visitor manager at the Arran Distillery). Perkins and Thorns (2001) debate of the
gaze as a sort of performance integrate several facets of this synchronized bodily
participation, helping to hypothesize the events every surface of the window as a sort of
interactive presentation. Even if the staff is working vigorously on food processes, the
production line is strategically placed to help attract and amuse the public. For example the wax
vats bordered by elucidation panels which build for attractive presentation as cheeses were
dipped in colour dyes. The sense of performance was improved by positioned notices in the
window jokingly appealing that you do not tap on the glass as it upsets the animals (James
Chocolates, Isle of Arran); enforcing the extrication created by the glass. The performance on
the tourists side of the window bind the pre-conceived viewpoint of tourists by uniting the
visual act with the multisensory rendezvous of tasting small samples of smoked fish or cheese.
The Role of Food in Culture and Tourism
An intrinsic expression of culture and identity is the food that we get at the destination (Hall &
Sharples, 2003). Food is central to travelling stated Long (2003), it acts as a gateway to
another culture. Santich had stated in the year 2004 that food tourism should be considered as a
part of cultural tourism. Through the experiences one encounters they can learn about the
environment and culture of an unknown place. There are various factors that can be contributedby the local food of a place to help develop and market a place for tourism (Elmont, 1995).
These contributions could be motivating agricultural performance and food manufacturing,
avoiding authentic misuse, increasing destination charisma, generating jobs, reinforce brand
image and identity, and help boost entrepreneurship (Texas Tech University, Shih-Chi Chao,
August, 2010, p 58). Based on these factors stated by various researchers we can argue that the
regional food can help create greater value for a destination (Telfer & Wall, 1996; du Rand,
Heath & Alberts, 2003). Food can help create economic value to government and businesses, so
it should be considered and weighed how marketing strategies can be used to help promote the
local food of a place (du Rand, Heath & Alberts, 2003). Food tourists were differentiated by
Hall and Sharples (2003) as those travellers who are influenced by the food available in a place.
They consider food to be an integral part of their travel experience . There by Hall and Sharples
further classified food tourism into sub heads on the basis of their interest.
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(1)High interest in food: these are those categories of people whose primary reason for
travelling is food and wine. They like going to places for a particular restraint, winery or
market. Almost all their activities are food related.
(2)Moderate interest in food: these people are moderately interested in the food and related
activities. They would to like visit a festival, winery, or market once they have arrived at a
destination. So food is a part of their lifestyle activities but not a primary motive.
(3)Low interest in food: they would like to visit a restraint or winery at a destination, if there is
something different or unique about it. So a differentiating factor needs to exist.
(4)No interest in food: these people visit restaurants only because they need to eat while they
are travelling.
People from different regions may have a different perspective about food tourism. For example,
food is an important part of the Asian culture, so experiencing the local food is important for all
Asian while they are travelling. A survey conducted by Rule, Struwig, Langa, Viljoen and
Boiare in South African (2001) showed that international tourists spend about 8% on food while
the domestic tourists spend an amount as high as 24% on the same. Another survey conducted
by Taiwans Tourism Bureau (2006), showed that 34% international tourists felt that food was
the major differentiating factor between Taiwan and neighbouring countries (China, Japan, and
Thailand). Their study of foreign tourists that visit Hong Kong, Kivela and Crotts (2005)
showed that people travel to Hongkong post Taiwan to experience the food there. However, the
people who belonged to Europe and North America did not consider food to be the primary
reason to travel to a destination. Richards (2002) conducted a study in Portugal and derived that
gastronomy was the fifth most influential factor for tourists. Okumus, Okumus & McKercher
(2007) used the marketing activities in Hong Kong and Turkey to set example for other
countries. Their brand image, market positioning and diversity in offerings, attracts travellers.
For example, Hong Kong does not have too many tourism products on offer in comparison to
Turkey. So it has to depend on food. The Government of Hong Kong makes large investments to
produce high production value products (Okumus et al., 2007, p. 256). For example, their
presentation of food items at events is incredible. Turkey on the other hand does not pay
emphasis on the food and related activities. Hong Kong shows images in the websites of food
items and cuisines, while Turkey does not feel the need to do so (Okumus et al., 2007)
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Tourism Experience
Tourism growth in a country benefits the native people financially, with many restaurants
catering to foreign tourists and other allied activities. Moreover the citizens get a glimpse of
other cultures which broadens their vision of the world. The changing weather patterns tend to
leave an impact on the industry in a particular area. One negative aspect of the growth is that the
emphasis and importance given to domestic tourism has reduced. International tourist travel is
possible if the season is favourable. To cite an example international vacations are highest from
April-July and from December to January. It is possible that the number of visitors may fall, but
may stay longer.
Otto and Ritchie (1996) stated that tourism and leisure experiences are the mental frame of a
person and is subjective in nature. Ryan (1997) had stated that the primary emphasis of tourism
is the experience a traveller goes through. Also every traveller would want to see a thing that are
unique to a particular destination and that differentiates it from others. Quan and Wang (2004)
discriminated two types of tourism experiences. They said that the experience may be peak or
supporting in nature. The peak experience is derived from a different attraction. The supporting
one on the other hand, is a more like an extension of the daily experiences. Wang, 2004, p. 297).
Dining and lodging are common examples of supporting experiences. These experiences are
often taken for granted and there by not given much importance. McCabe (2002) on the other
hand said that both these experiences existed in a tourism experiences and is encountered by the
travellers. Even if the peak experience is great, if the supporting experiences are not pleasant,
then the entire tourism experience is negative.
Food is among the most crucial elements of a travellers experience, since one has to eat,
whether he focuses on food or not. Beer (2008) stated that travellers felt that food formed a part
of their tourism experience and also created a distinct experience of its own. Richards (2002)
stated that food creates its own distinct experience. Most people while travelling, plan on where
to eat, whether to try local products, and spend a significant amount drinking or dining. Since
authenticity adds value to any experience, so if the marketing campaigns are centred on
communicating the authenticity of a food item then the specific country or region may greatly
benefit. Quan and Wang (2004) derived a relation between food consumed and travellers
experience. They also analyzed how significant consumption of food is significant to tourism.
They stated that food consumption can be either a peak or supporting experience, depending on
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the traveller. When it is a supporting experience then it is merely an extension of the regular
dining experience at home (Quan & Wang, 2004, p. 301). And when it is a peak experience then
it is an exotic or memorable experience which a traveller goes through.
Authenticity
To boost tourism, travellers do not want just the product or services; they also want a significant
experience that stays in their minds (Gilmore & Pine, 2007). Authenticity of the food and related
activities are relevant is consumers sensibilities. It influences a persons choice to purchase or
not purchase a product (Gilmore & Pine, 2007). Authenticity was mentioned as a motivational
factor first in Dean MacCannells book The tourist: A new theory of the leisure class (Molz,
2004). The book stated that people today are losing interest in town or family, or personal things,
but gaining attachment to real life of others (MacCannell, 1976, p. 91). So people are seeking
authenticity in products. Cohen (1979) classified tourists on the basis of their experiences: the
existential tourist, the experimental tourist, the experiential tourist, the diversionary tourist, and
the recreational tourist. The first three categories look forth to pursuing authenticity during their
personal travel and are trying to gain such experiences; while recreational tourists (Molz, 2004)
seek for playfulness rather than authenticity. They look to have a fun time ad pay less attention to
authenticity (Molz, 2004, p. 71). Cohen in 1998 said that people who are less concerned about
the authenticity will be more open to take an experience as an authentic one. They do not have a
strict factor or criteria to consider something as authentic so they are more open minded about
accepting different cultural aspects as authentic. The authentic term is often used to address
items which are considered genuine version of a food item found at a particular place or country
or destination (Groves, 2001, p. 246). Scarpato and Daniele (2003) said that proponents felt that
increasing stress on globalization had lead to the increase in similarity in products in todays era.
Thus making it more difficult to know how customers perceive the authenticity of a product.
Grove (2001) researched on what British consumers perceived to be genuine British food. The
perception can be based on various factors such as appearance, packaging, price, traditional
relation, origin of the product, organic content etc. Kuznesof, Tregear, Moxey (1997) also stated
that the perception of authenticity can be based on personal knowledge and experience.
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Travelers may not know how to identify and differentiate local cuisines. But their choice to buy a
product will be dependent on the perception he holds about its authenticity. However this
perception changes over time, life stages, personal travel experiences, habitually used
products (Gilmore & Pine, 2007, p. 22).
Price
Pricing of any product is very vital. Any local product and its sales depend on the price. Local
products are bought and sold in smaller economy of scale. For example, a chocolate
factory would produce a batch of chocolates with specific ingredients and packaging is
done in the kitchen itself. On the other hand, supermarkets and larger stores can produce
thousand of chocolates with standardized machines and ingredients through mass
production. There by the cost which is incurred for production is lowered in case of larger
shops due to economies of scale. Thus this retail expenses has to be borne by both the
retailer and the customers. While it may be a small amount when it is for a packet of
fudge, but daily products such as milk and bread will have a significant price difference
due to this small amount. Thus it is important that the origin of the product adds value to
the product, and helps the customer overcome any ambiguity in relation to the price
variation. This rise in price due to production processes often deters a supplier to change
supply routes. It also requires new investment in new businesses processes and
equipments.
Lack of confidence about the market
There is always a lack of confidence as to whether the product will be sold at the appropriate
price. The meat or the wool may be sold at a lower price in the market. There by the
farmer has lack of confidence and may not be sure as to whether they should change the
production processes. The person needs enough security that there is market for products
that they are producing. The demand should be visible from local markets; the market
opportunities should be tested. Any funding for the projects will help add assurance.
Confusion with other categories of food
A project may be confused with others or the message related to the product may be non
communicated. For example some local organic food may not be accredited as organic;
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however they may be produced the same way as organic products are. So the local food
may not be organic by label but will have the same qualities.
Also the packaging helps create an image in minds of consumers; there by determining their
expectation level. Again media and stress on environmental concerns may have an
influence on customers buying decisions. So the local systems need to understand and
communicate through the right system to help the consumer understand the quality and
value proposition of a product better. This can be done by proper labeling, meeting
relevant standards and gaining membership of regional food products or organizations.
Commercial competitors
While home produce has of late been the safeguard of small trade, superstores are gaining the
moral and monetary profits of home or local food. For example stores like Marks and Spencer,
Waitrose, gain significantly from the AB class of shoppers.
Consumer confusion
Consumer confusion is widespread: should a customer buy products from local markets or where
they are specialities of? If it is purchased from the local farm then it should be considered how
production process can be made more efficient than the supply chains of other superstores.
Should organic products be imported or preference should be given to non organic local
products. It should be studied whether these products are contributing positively to the local
economy? With growing concerns about the environment one must understand the importance of
carbon footprints and air miles. Similarly fair-trade products such as rice, tropical fruits, which
cannot be resourced in the vicinity and farm guaranteed and industry criterion system, have the
same concerns. It is difficult to equate overseas standards to the standards in UK. There is no
law-making obligation for food manufacturer to recognize the supply and category of
components in their commodities. Also there are many factors that are to be considered in case
of larger grocery stores. The operational aspects impact the local food markets. Superstores have
to think about the ethical aspects such as corporate social responsibilities. With the growth inmarket and increasing stress on globalization, the local markets may be affected disapprovingly.
Benefits to tourism
With the stress on local cuisines growing and larger demand for it developing among masses, the
tourism industry can benefit greatly from the food industry. Although this does not associate the
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food industry with the tourism industry directly but there is an underlying relation, which has
significant affect. So it is crucial to have local markets makes efforts and initiatives to make the
tourist economy more vivacious and luring. Rural markets can especially use such tools to
attract people and add value to their existing projects and plans.
The methodology
The thesis will be conducted with the help of both: primary and secondary research. The research
would help us understand how food helps improve tourism in UK.
Research Design
During the designing stage one issue, that people need to take care of is the problem of dataprotection and ethical problem. It is must that during the whole process of conducting research,
one must take in consideration, the privacy of the respondent. Moreover the concern of every
participant must be kept in mind. Moreover one should also keep in mind the circumstances of
the respondents which making a questionnaire.
Various means are used for distributing the questionnaire including emails, and other electronic
correspondence. The students are taken in consideration due to the lack of time and resources.
The answers were given honestly, there were no biased answered throughout the questionnaire
survey.
Data analysis
For collecting data, a 5 point scale was designed especially for the purpose of taking surveys.
The questions were asked, and the answered were sent by means of email and other electronic
communication outlets. As an experiment an email containing 20 questions was sent to different
people of various segments. It was noticed that some respondents did not understand the
meaning of the terms in the survey, and hence they did not respond properly. The lack of
information was another factor for the people, not to give information. Though books are
available and information is free for all, there is not as many as one would hope, and the
disappointing result. However the quality and information was not compromised.
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The data analysis will tell you much about the graphs, percentage and main results sourced from
the studies. The major analysis will also be displayed by the data analysis. This information can
be useful for all mobile companies from all corners of the world. Think about it carefully, today
there is raging competition between different companies to gain market share. This information
will enable them to gain a commanding market in this competitive world.
Ethical considerations
For researchers, a lot of data is required in order to conduct quality analysis. It is not possible
however to throw enough light on the subject if quality analysis is not done. You wont get
information that you can use in case you cannot conduct a thorough survey. A lot of ethical
issues were considered while making up the questionnaire. The privacy of all the respondents
was respected. There is a strong privacy security clause known as the data protection act, andmany companies follow the act, of late. Hence the questionnaire should be in such a way that it
will respect ethical behaviour and privacy. While the research was conducted, the data protection
Act of 1988 was strictly kept in mind. All the information remained strictly private and
confidential.
Methodological approach
The adoption of an amazing approach has been found out by the nature of this topic. The whole
procedure translates into information and analysis that organizations and companies can easily
use. All this is achieved through questionnaires. Interpretation and personal information are
emphasized by personal knowledge and subjectivity to the matter. Conventional wisdom and
assumptions are being cut through as the questionnaires as the people behind the research are
trying to understand the. This gives companies/ individuals insights into the way people think
and behave. It gives the companies conducting the research, the knowledge using which actions
can be adopted to motivate changes and understand employee performance. Total award, the
motivation factor needed to be the best can be achieved using this method.
Methods of research
Exclusive qualitative methods are used for the collection of data. However in this case, the
qualitative methods are not used (Bryan 2004). Researchers including the likes of (Bell 1999,
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Blaxer 1996) point out that the qualitative approach is sensitive to context. A qualitative
approach will enable the company to study the case in the environment that it is meant to be in
(Bryman, 2004). The perception of the real world can be apparently seen by taking the analysis
provided by the qualitative approach. It is better is terms to flexibility, as compared to structured
methodologies. The thinking that is not conventional can be obtained by using qualitative
techniques (Whipp, 1998). Moreover qualitative approach is pretty much of an approach which
allows one to gain information
The factors like engagement, motivation, zeal to overcome, and the psychological contract can
be firmly analyzed by the by the answers of the questions that will crop up. You would be at an
advantage when you uncover many employee features. Qualitative methods of data collections
were thus used for interviews, to be more specific the semi structured interviews. These
interviews included both telephone and face to face interviews.
A fairly open framework was used for the interviews and hence the choice of semi structured
interview. This open framework would allow the researchers to give emphasis on free
conversation and communication between both the parties, both ways. A detailed questionnaire
where questions are formed ahead of time bears contrast with the SSI. In SSI, simple and general
questions are asked. Issues and topics, if asked are no brain buzzing questions. Availability of
staff, the expenses incurred, relevant topics, and the effectiveness are pretty simply. They do not
need to be prepared before the right time. One can make these questions up on the spot. The
chance to go deep into the topic spoken is possible as the main questions are formulated on the
spot (Fao. Org 2009).
The aim is to dig deeper into broad based questions, and the interview can act as an excellent
way of sharing ideas. This will naturally mean that more and more tourists will be called in for
questioning. They will also need to do more conversation that they did before (Bryman, 2004)
The questions were set in such a way that all the critical data that were needed would be covered
up in the questions. Thus they can thus be termed as comprehensive questions. The questions
whose answers pertained to the research were asked. The interview consists of several questions
that were short in stature.
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The interview questions were grouped under five main topic headings taken from du Gays
Circuit of Culture (1997): production, consumption, identity, representation and
regulation. Interview questions focused on their reasons for visiting the sites (e.g. why did you
decide to visit this region? Have you been here before?); their activities (e.g. what food-related
activities have you engaged in during the trip? Why?); the nature of their interaction with
producers (e.g. have you spoken to producers? What about?); their purchasing rationale and
Whether they felt they could experience a places identity through its food offer. This approach
generated a pragmatic, yet systematic accumulation of thoughts, attitudes, feelings, motivations
and experiences in situation. In addition, the participant observation was also structured by the
five key Circuit of Culture moments in a simple schedule. In order to capture the researchers
inner and outer dialogues, brief field notes were made as issues arose or when informal
conversations took place and a more comprehensive reflective narrative was completed at the
end of each day. In all, 34 in-depth, semi-structured interviews with tourists from 10 different
countries and with an age range between 2882 years were conducted while they were actively
Engaged in food-related activities, thus forming a purposive sample group. Informed consent
was obtained with a signed form and information sheet; all the interviewees agreed that I could
use their real first names in the final transcripts. Additionally, over 300 photographs were taken
during two fieldwork periods (September 2006 and May 2007).
Quantitative: Questionnaires
Quantitative research was defined by Punch (1998) as the observed research where numbers
form the data, while qualitative research is the form of research where the data gathered is not in
form of any numerical or number.
Quantitative data will be collected by means of a questionnaire. The questions would be based on
a travellers food related travel experiences. An initial hypothesis will be formed and then thevariables which concern us most would be analysed and studied with the help of the data
gathered. Forming a questionnaire will help gain data from a target sample group. Thus the data
can help us understand the results with sustainable data. There by it seems logical and is also an
easier way of collecting information from the sample.
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Primary research
It can be difficult conducting face to face interviews, so data can be collected from organizations
and websites such as, www.foodtourismscotland.com, ukfoodtourism.com. Taste England
campaign and likes can also provide information, however organizing interviews may be
difficult.
Surveys can be done online via the internet. Also questionnaires may be sending across via email
to collect information. A set of questions would be asked to 50 ordinary people. These question
would analyze what motivates a person to make a great travel experience, what is their
perception of food when they are travelling, is food a mere commodity to them or about having a
whole cultural experience. Online surveys are gaining popularity as most people these days stay
connected via the web. So, primary data can be collected from a large number of people in lesser
time, with greater efficiency. While face to face interviews are difficult to conduct, this way of
collecting data helps increase connectivity and data can be collected from across the globe to
understand a broader perspective.
Focus group discussions are also a form of acquiring data. It can help bring out justified and
basic details. Focus group interviews are defined by Morgan (1997, pg 2) as group interviews.
The difference is the responses arise out of group discussion, and not the interaction between theresearch question and research participant. Based on the topic/ question asked by the moderator
or researcher, the group discusses their experiences and feelings. Also they help evolve various
feelings about the topic which are aroused out of discussion. However, the answers may not be
answered by all participants in the group. However all questions may not be answered by all, as
some from the group may place the part of a listener. So the primary research will use surveys
and sampling method to procure primary data.
Secondary research
Secondary research is a within reach technique of acquiring responses from previous studies or
composed data, the secondary research which has already been worked on by another researcher
can be collected and used. The data can be collected from books, websites and or journals. These
days books, journals and articles can also be found online to help add to efficiency.
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A mix: Quantitative and Qualitative research Methods Together
Sample
The sample group will be a mixed group from various nations. They can be of either gender. The
only criteria should be that these people should have travelled to UK and other part of the world;
so that they have experiences they can recollect and respond from.
Duration
The thesis will be completed in a span of 6 months as a large amount of data has to be collected
and compiled. So accessing the sample size and then compiling the data will require time.
Limitations
The limitation in this research would be getting in touch with the sample group for primary
research. For example if interviews are to be arranged then it shall take time to get an
appointment from the person.
One major disadvantage of written questionnaires is the possibility of low response rates. Low
response is the curse of statistical analysis. It can dramatically lower our confidence in the
results. Response rates vary widely from one questionnaire to another (10% - 90%); however,
well-designed studies consistently produce high response rates.
Another disadvantage of questionnaires is the inability to probe responses. Questionnaires are
structured instruments. They allow little flexibility to the respondent with respect to response
format. In essence, they often lose the "flavor of the response" (i.e., respondents often want to
qualify their answers). By allowing frequent space for comments, the researcher can partially
overcome this disadvantage. Comments are among the most helpful of all the information on the
questionnaire, and they usually provide insightful information that would have otherwise been
lost.
Nearly ninety percent of all communication is visual. Gestures and other visual cues are not
available with written questionnaires. The lack of personal contact will have different effects
depending on the type of information being requested. A questionnaire requesting factual
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information will probably not be affected by the lack of personal contact. A questionnaire
probing sensitive issues or attitudes may be severely affected.
When returned questionnaires arrive in the mail, it's natural to assume that the respondent is the
same person you sent the questionnaire to. This may not actually be the case. Many times
business questionnaires get handed to other employees for completion. Housewives sometimes
respond for their husbands. Kids respond as a prank. For a variety of reasons, the respondent
may not be who you think it is. It is a confounding error inherent in questionnaires (statpac.com,
2011)
Research Findings
A multi-layered touristic food-scape is being developed in Arran and the Hebrides, where a
person perceives the place through all his senses. Lofgren (2004: 106 in Sheller and Urry, 2004)
proposed that, the grammar of landscape experiences includes all the different tourist forms of
taking in a landscape, to traverse it, pass through it or past it, to dwell in it, sense it, be part of it
landscapes are produced by movement, both of the sense and of the body. Interviewees gave
special significance to the smell that came from a place or a shop. They appreciated place that
smelled great. For example an interviewee mentioned Sometimes you can walk into a shop and
walk past fruit, and you wont smell fruit, its like, next! I think everything here is local produce,
you can smell everything, you know (Lindsay). This gave support to the theory by Dann andJacobsen (2003) which spoke about the senses connected to a persons appreciation of a place;
smell scapes were used to better feel and understand the experience of a country or city.
Another female tourist on holiday from South Africa stated: I think its the whole, the eating part
of us isnt about just getting food in, its more about all the senses, thats how we say the
smelling part. Like we walked down here and said, something smells good, lets go there and
thats more of an attraction than just that you have to eat because you have to eat (Mandy).
Another important factor other than smellscape was tastescape which is greatly related to the
function of olfactory perception. This means that the tourist enjoys a place with the help of the
taste of the food. This can be related to industries like wine, cheese and beer. one interviewee
suggested the very taste of milk characterizes the lands identity, milk tastes different there is
a subtle difference, when you drink it all the time there is a subtle difference here it has got
more body to it (Linda).he stated that a place cannot be perceived greatly by any form of
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senses. This supports Games (1991) theory that limited the gaze and need of how a food tasted
and its relation to the culture and aunthenticty of a place. An American interviewee who was a
chef said, So we are looking for those experiences that sort of, identify memories with them. I
guess if you want to put it into context, its one of the senses isnt it? Tasting, tasting the area
(Mark). The interview clearly presented that people connected a place to the food from the
region I think it is part of experiencing the area that you are in (Glennis), and, its a way of
experiencing a place (Ed), yes I think it is easier to experience a place through food (Nicola).
Responses evidently presented the subsistence of a practical ontology (Crouch and Desforges,
2003), where locations were experienced rather than just visually detained and individualized
reminiscences were revival through diverse foodstuffs. It is seen that food tourism is taken as a
multi sensual experience which is co ordinate with post modern activity. This emphasizes the
increase in new pluralized tourism experiences (Poon, 1993).
Tourists explanation included: eating that was an experience! (Mandy); and its the
experience there is something nice about experiencing place, like here by eating the fish or
whatever (Tim), I like to get my whole body involved (Barry), thus illustrating what Harre
calls a feeling of doing (1993: 68). The study and research shows that people perceive a place
closely based on the physical attachment to the location. These meets stand for instant of bodily
expression, to activate and appreciate places (Crouch, 2000), where tourist spaces present a
representative and invisible content that can only be veteran through a sensitive physical meet
(Veijola and Jokinen, 1994). Food may be arbitrated significantly, but the multidimensional
understanding and sense of place, in its entirety, can only be held imaginatively and multi
sensually; Thus providing lay knowledge about a particular place and the culture there of,
through non visual mediums (Crouch et al., 2001). It can be pursued through visuals and the
gaze conceptualized. The body and emotional aspect of sense is related to the inter relation
with the space. Food tourism provides a stage where a person is encouraged to immerse his body
and senses there is a kind of feeling you cant describe it in words, its just, you can feel the
land!, (Nadine). Food is not merely to fill the stomach but instead it helps to better the
experience of a place oh, I hope there is a little seafood place ... so I can eat it overlooking the
sea as it tastes the best when you are overlooking the coast (Mark). The tourist is submerged in
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images, signs, costumes, people and entertainment (Zelinsky, 1985). The multi-sensual
experience is complete by a taste of the whisky, with an intake of the forceful flavors leading to a
strong physical reaction (chiefly to the inexperienced)! It is this close encounter with locations
where sensory commitment gives the tourist an opportunity to know and understand the place.
Embodied semiotics helps build intimacy with a region (Crouch et al., 2001). Merely gazing at
the process is not sufficient. Franklin and Crang (2001: 14) stated that traditional tourism
research has too readily colluded in writing the body out of tourism. It is important to
emphasize research on bodily related activities rather than dimensional situations. Through
conceptual view point we can understand that spaces are a mix of material and metaphorical
(Crouch, 2002). Food themed sites are related with materials (food), but the space should also be
creative and emotive through the body.
Evocative of the exhibition that utilizes audio (invisible) sound-scapes of farmers voices (Cook,
2006) to inject life into plaintive displays of banana skins. This theory of imagined space helps
provide a stage in which knowledge about location and people are generated (Game, 1991: 184).
It is the ethereal and unquantifiable relationship to location and its food, and making a
compromise of the experience. This experience cannot be simply instilled via mere photographic
images. This experience is subjective in nature (as shown by Thrift, 1997). Though physical and
emotional response is tangible, it is non-measurable and indefinable within the conservative
arrangements of positivistic enquiry. New psychological research has established the association
between recollection and olfactory identification to be particularly acute (Larsson et al., 2006).
How Can Tour Operators Help?
Although some tour operators specialise in particular destinations, the majority of operators,
including the specialists, are multi-destination. Tour operators have established relationships
with local suppliers; particularly their inbound operator in the destination. Their ability to sell
trips is very reliant upon the perceived and actual quality, of the destination. Tour operators are
reliant on the quality and safety of the destination, they also play a significant role in shaping the
way the destination is perceived by the way that they market the location. Many operators are
responding to changing market trends in the UK by placing increasing emphasis on locally
sourced services, food and drinks, richer excursion and activity programmes. Tour operators seek
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market advantage through the quality of the experiences which they offer and that open
necessitates close engagement with local communities and micro enterprises. Increasing numbers
of operators are seeking to secure repeat business by enhancing the quality of the holiday
experience in these ways and securing both increased levels of repeat business and referrals.
Where investors and developers, hotel and resort management companies and managers and tour
operators can identify ways of working together to enhance the quality of the destination, they
and the local community gain.
Conclusion
This piece shows that there is importance of food tourism within a critical tourism research
agenda. The small-scale study of food tourism sites was undertaken with the intention of shifting
this research area from its own peripheral location within the social sciences into an academicarena in which it is recognized as a powerful conceptual lens and tool of knowledge generation.
Food is a polysemic artefact which helps to distinguish a place or provide it with an identity. It
can also be used to formulate a theory based on the perplexed nature of postmodern production
and consumption. It can be used to examine the culture of the place. Thus it shifts the
concentration on economic-dominated theory that has been vastly studied to understand food
tourism. Mostly this paper concentrates on understanding food tourism which helps stress on
body embodiment and the multi sensual facet of the new age tourism. I have utilized the
concept of the tastes cape of food tourism to fuel recent efforts that are broadening tourism
discourses beyond the ocular-centrism of the tourist gaze discourse. This article helps draw
attention to the non form of new tourism. The post modern tourism activities are analyzed
empirically to understand all aspects. Greater luxurious tourism geographies are endorsed as a
method in which new knowledges may be observed about the tourism experience. The study has
shown that the locations are completely apprehended through immersive bodily expression. Let
us take an example, olfactory encounters help create personal memories. The tourists felt that the
experience was enhanced by the multi sensory activities. Like eating fish for dinner by the river
side, it provides an escape from the worldly activities; A temporary immersion of the senses.
Also, the research showed the paradoxical situation in which food related experiences are being
organized and diverged through sanitized gaze and produced tourist space. Screening windows
have provided an opportunity to encapsulate areas devoid of olfactory sensation and emptied of
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social interaction. I have suggested that the viewing window is symbolic of the persistence of
Fordist modes in tourism consumption, offering an interesting physical metaphor for the
post/modern blurring of new postmodern forms of embodied tourism experience within neo-
Fordist structures. The results ad inferences provide a new scope and dimension to understand
the new tourism aspect. Jamal and Kims (2005: 60) plead that new perspectives, new
understandings and new definitions are needed to address the heightened cultural consumption
and mobility of populations and tourists. The viewing window may only be a sheet of glass,
although in the background of this piece, it offers a figurative and bodily focal point with which
to understand the character of these hazy postmodern tourism experiences. In this paper we
understand and study the complexity of the spatial forms of contemporary consumption and the
ways in which individuals mesh these forms together in their own consumptive activities
(Gregson, 1995: 136). The study taken forth to write this paper shows that this hybrid of
consumptions that mixes postmodern activities and some Fordist methods and structures are
being liked and accepted by many tourists. While emphasizing on considering Urrys concept of
the post-tourist, the multifaceted and contradictory hybrid of multi dimensional postmodern
touristic experiences have been stressed upon. The research and study also determined that few
post-tourists were more concerned with in authenticity and the executed character of the
experience. Although individual recognition did arise from some personified engagement with
food, it was possible to connect in sensitive and individualized experiences within a sanitized
bubble, thereby inserting a diverse stress on the tourist gaze. Clearly, there is much research
still to do, but it is hoped that this has whetted the appetites of those interested in examining
critical tourism discourses with the ultimate embodied, internalized post/modern tourism
experience: food tourism.
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Appendix
Questionnaire for Tourists
1. Are you a Food tourist?
a. Yes
b. No
2. If above is yes then have you ever visited Food Festivals when you are on
holiday and why?
3. What food-related activity do you engage in on a regular basis?
a. Eating out at specific restaurants
b. Food festivals and events
c. Food attractions
d. Markets
e. Food trails
f. Cooking holidays
4. Do you visit places to enjoy local food festivals and events?
a. Yes
b. No
5. Do you try to buy local produce when you are on holiday?
a. Yes
b. No
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6. What makes you buy local food when you are on holiday?
a. Cheaper
b. More interaction with producers
c. Better information about where to go
d. More accessible and easier to find
e. More information about the food
f. Recommendations by others
g. Other
7. Do you have enough information about UK food?
a. Yes
b. No
8. How would you prefer to find food-related information?
a. Interactive website
b. Tourist Information Office
c. Advertisements
d. Leaflets
e. Media coverage
f. Personal recommendations
g. Other
9. Is Local food easily available for tourists in the UK?
a. Yes
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b. No
10.Does Buying local food while on holiday is too expensive in UK?
a. Yes
b. No
11.Do you find that UK promotes food industry to tourists very effectively?
a. Yes
b. No