Transcript
Page 1: Totally Insane Techniques Guaranteed to 3X Your CTR [Webinar]

CONFIDENTIAL – DO NOT DISTRIBUTE 1

Larry Kim, Founder/CTO, WordStream

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Today’s Agenda

• What’s a good Click-Through Rate?

• Why does CTR matter?

• Review: The Top 1% of PPC Ads

• What makes them tick?

• How can I replicate them?

• What does it all mean?

Larry Kim (@larrykim) #wordstream

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Speaker Introductions

• Larry Kim

– Founder, CTO, WordStream, Inc.

– Been doing PPC & SEO for 10 Years!

– Provider of 20 Minute PPC Work Week and AdWords Grader

– #1 PPC Expert According to PPC Hero!

Larry Kim (@larrykim) #wordstream

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Take Part in Live Blogging on Twitter / Google+

Include the hashtag #wordstream in your Twitter tweets, Google+ status updates, etc.

Larry Kim (@larrykim) #wordstream

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Let’s learn a little about you….

Larry Kim (@larrykim) #wordstream

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Live-Poll Question

How Long Have You Been Using AdWords?

a) Less Than 1 Year

b) 1-2 Years

c) 3-5 Years

d) Over 5 Years

Larry Kim (@larrykim) #wordstream

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Most of the Ad Testing Stuff You Read is CR*P

CONFIDENTIAL – DO NOT DISTRIBUTE 7

• Platitudes

• Bad Advice

• Dumb Examples

Your Doing PPC Wrong

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The Ad Testing “Experts”

Are All Wrong

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Warning: Lots of Data

Ahead!

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Epiphany #1:

An Example

A/B Ad Test

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Live Poll Question: Which Ad Wins?

a) Ad A – 32,423 Impressions

– 453 clicks (1.4% CTR)

– Average Position: 2.8

b) Ad B – 36,223 Impressions

– 760 clicks (2.1% CTR)

– Average Position: 3.0

Assumptions:

• Both ads were running during the same time period (last 7 days), ads “rotating” evenly on the Google Search Network.

Larry Kim (@larrykim) #wordstream

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Trick Question! Both Ads Suck.

• Neither ad is worth declaring a “Winner”.

• Not even the 2.1% CTR in the 3.0 Avg. Position.

• Why?

Larry Kim (@larrykim) #wordstream

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What’s a Good CTR?

Larry Kim (@larrykim) #wordstream

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Survey Methodology

Larry Kim (@larrykim) #wordstream

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• Even the “Winner” is a Loser!

CONFIDENTIAL – DO NOT DISTRIBUTE 15

Forest vs. Trees

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Even the “Winning” Ad is a Loser!

Larry Kim (@larrykim) #wordstream

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Epiphany #2:

What’s a Good CTR?

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What’s a Good Search CTR? (Account Avg. CTR’s)

Larry Kim (@larrykim) #wordstream

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But… Lots of Variance!

Larry Kim (@larrykim) #wordstream

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Winners vs. Losers

Larry Kim (@larrykim) #wordstream

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Junky vs. Unicorns

Percentile Vs. Expected CTR Name

Bottom 50% Below Expected CTR

“Junky Advertisers”

Top 15% 2X Higher Awesome Advertisers

Top 5% 3x Higher Super Awesome Advertisers

Top 1% 6x Higher!! Unicorns

Larry Kim (@larrykim) #wordstream

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@larrykim

Unicorns?! (6x Avg. CTR!)

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What Unicorns (Top 1%) Look Like

Larry Kim (@larrykim) #wordstream

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Epiphany #3:

Why Unicorns Matter

(How AdWords

Works)

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How Quality Score Impacts Ad Position

Larry Kim (@larrykim) #wordstream

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How Quality Score Impacts Actual CPC

Larry Kim (@larrykim) #wordstream

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What’s an Average Quality Score? Around 5.1/10

Larry Kim (@larrykim) #wordstream

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CONFIDENTIAL – DO NOT DISTRIBUTE 29

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Cost Per Conversion is Largely Based on QS

Larry Kim (@larrykim) #wordstream

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The Impact of Quality Score on Cost Per Conversion

Larry Kim (@larrykim) #wordstream

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Epiphany #4:

How is Quality Score

Really Calculated?

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How is QS Really Calculated? Mostly CTR.

Larry Kim (@larrykim) #wordstream

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Relationship Between CTR and QS?

Larry Kim (@larrykim) #wordstream

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Epiphany #5:

It’s All Relative

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What’s an Expected (or Average) CTR?

Larry Kim (@larrykim) #wordstream

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QS Based on Your CTR vs. Expected CTR!

Larry Kim (@larrykim) #wordstream

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Epiphany #6

Quality Score

Cracked.

Now What About

Those Unicorns?

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Ad Text Testing

• Same Story – 20% of Ads Generate 92% of Spend

• 20% of Ads Generated 65% of Impressions

• But CPA, CTR, and Conversion Rates vary

@larrykim, @perrymarshall

Hunting Unicorns

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1. Keywords With High Commercial Intent

Larry Kim (@larrykim) #wordstream

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2. Dynamic Keyword Insertion (DKI)

Larry Kim (@larrykim) #wordstream

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2. DKI Doesn’t Produce As Many Unicorns

Larry Kim (@larrykim) #wordstream

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3. Ad Extensions Impact on Quality Scores

Larry Kim (@larrykim) #wordstream

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3. Ad Extensions Impact on Click Through Rate

Larry Kim (@larrykim) #wordstream

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Epiphany #7

How To Write

“Unicorn” Ads

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4. Most Ads Suck. Create Emotional Ads.

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Creating “Emotional” Ads

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Example

Larry Kim (@larrykim)

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Versus…

Larry Kim (@larrykim)

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Epiphany #8

A Few Notes on

Effort…

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Relative Abundance

Name Percentile Relative Abundance

Vs. Expected CTR

Awesome Ads

Top 15% 1:6.7 2X Higher

Super Awesome Ads

Top 5% 1:20 3x Higher

Unicorns Top 1% 1:100 6x Higher!!

Larry Kim (@larrykim)

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Epiphany #9

You Need To Test

100 Ads To Find 1

Unicorn

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You’re Not Testing as Many Ads as You Think…

Larry Kim (@larrykim)

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Most Small Businesses are Lazy…

Larry Kim (@larrykim)

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Epiphany #10

It’s Not as Hard As

You Think

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85% of Impressions are From 5% of Ads

Larry Kim (@larrykim)

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Epiphany #11

A Note on Mobile Ads

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Calls are Worth Way More Than Clicks

• The calls from mobile traffic converted

at a 3x higher rate than clicks to a

website

• Mobile Ad Testing should

be based on call rate, not

CTR or Conversion Rates

Larry Kim (@larrykim)

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Epiphany #12

What Does It All

Mean? How to Scale

Your PPC

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A Quick Recap

1. Above Average CTR Keyword/Ads = Great

Success.

2. Below Average CTR Keyword/Ads = Train Wreck

3. So … Delete the bottom third of your account

and re-deploy that spend to remarketing

Larry Kim (@larrykim)

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Average CPC’s by Industry and Network

Larry Kim (@larrykim)

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Average Conversion Rates by Industry

Larry Kim (@larrykim)

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Average CPA’s for Search & Display, by Industry

Larry Kim (@larrykim)

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Summary / Key Takeaways:

• What’s a Good CTR?

• How is Quality Score Calculated and Why Does it

Matter in Theory?

• Review: Unicorn account vs. Junk Account

• What Makes a Unicorn Tick – 5 Common

Ingredients and Workflow To Create Them

• What Does it all Mean: How to Modify your PPC

strategy for best results.

Larry Kim (@larrykim)

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Special Thanks

• Perry Marshall (@perrymarshall)

– Author of the most popular AdWords book in the world.

– #1 author and world’s most-quoted consultant on Google Advertising

– Published thousands of articles on sales, marketing and technology

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Grade Your Quality Score with The AdWords Grader!

• A free, instant PPC audit in under a minute!

• Grades your AdWords account performance based on the 8 PPC metrics that really matter

• Compares how you’re doing against other accounts of similar size (monthly spend)

www.wordstream.com/google-adwords

Larry Kim (@larrykim)

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• We find all the low hanging

fruit in your account

• You just review / approve the

findings.

• Quick. Easy. Powerful.

• 20 Minutes a Week can

improve your ROI on

AdWords by 20% or more!™

WordStream’s

20 Minute PPC Work Week

www.wordstream.com/ppc-free-trial

Larry Kim (@larrykim)

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New: Leads & Landing Page Management Software

www.wordstream.com/ppc-free-trial

@larrykim

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Special Offers! Would you like…

a) A FREE live demo of WordStream PPC Advisor

b) Get a 1-on-1 AdWords Grader walk-through with a

PPC expert

c) Nothing at the moment

Larry Kim (@larrykim)

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Your Questions

Thank you for attending

WordStream’s webinar!

Benchmark your AdWords account today!

http://www.wordstream.com/google-adwords

Or contact us directly:

Larry Kim

[email protected]

http://twitter.com/larrykim

Larry Kim (@larrykim)