The Keys to a Successful Implementation of Any Product

Time & Attendance Management

2

Customization

• Time & Attendance Management Software is not

“one size fits all”

• A worthwhile solution will adjust to the way you

operate - not vice versa

• You can judge a solution by it’s installation process

• Look for Vendors who ask a lot of good questions

and do a lot more listening than speaking

3

Seek to Understand

• Ask Questions:

• If a Vendor is selling the features of their solution without

first clearly understanding your circumstances, look for a

new Vendor

• Ask each Vendor about their implementation PROCESS –

if they cannot clearly articulate the steps to a successful

implementation, move on

• Process should be easy to understand and clearly stated

4

Implementation vs. Technology

• The 80/20 Rule:

• 80% Implementation.

• 20% Technology

• Invest in quality implementation - not technology

• Technology will change and evolve – any good

Vendor will adjust and update as needed

5

Test, Test, Test

• The key to user adoption: do not use your users

to Beta Test an implementation – they lose

confidence in the system and the initiative is

doomed to mediocrity

• Be sure the system is fully functional before

going live

6

• Customize the training process!

• Training must be specific to your application – to the

way you use the time & attendance management

solution

• One sure way to lose user interest is to train them on

issues that do not apply or features that you have not

selected to emphasize

A Word aboutTraining

Thank You!

Visit www.synerionwfm.com for more information

on Time & Attendance and Workforce Management

solutions!