www.protocols.com
China Office:
RADCOM Ltd.
Handerson Center, Office 506, Tower 3
18 Jianguomennei Avenue,
Beijing 1000005, P.R. China
Tel: +86-10-65187723
Fax:+86-10-65187721
e-mail: [email protected]
United Kingdom Office:
RADCOM UK
2440 The Quadrant
Aztec West, Almondsbury
Bristol, BS32 4AQ England
Tel: +44-145- 487 8827
Fax: +44-145-487 8788
e-mail: [email protected]
Specifications subject to change without notice. MS-Windows is a trademark of Microsoft Corporation.Brand and product names are trademarks of the respective companies.
Packet arrival rate by APN
Packet discard rate by APN
Packet arrival rate by SGSN
Packet discard rate by SGSN
Packet Paging Success
Packet Paging failure
Circuit paging success
Circuit paging failure
RAB Assignment Success rate
RAB Assignment Failure Rate
Mobile SMS origination success rate
Mobile SMS origination failure rate
Mobile SMS termination success rate
Mobile SMS termination failure rate
Routing Area Update Success Rate
Routing Area Update Failure Rate
PDP Modification Success rate
PDP Modification Failure rate
Attach success rate
Activate success rate
Attach failures by error code
Activate failures by error code
Procedure Duration
Procedure Count
End Cause
Event Failure Ratio
Event Reject Ratio
Event Success Ratio
Event Truncated Ratio
End Cause
Requested Delay
Requested Reliability
Requested Precedence
Requested Peak Throughput
Requested Mean Throughput
Accepted Delay
Accepted Reliability
Accepted Precedence
Accepted Peak Throughput
Accepted Mean Throughput
Data Rate Indicators
CS throughput per bearer and per
user
Maximum number of CS users
PS throughput per bearer and per
user
Maximum number of PS users
Total bytes sent by MS
Total bytes received by MS
Call/Session Flow
theCellular PerformerCellular Performerthe
DS- vision A © copyright RADCOM, 01.2004CP-CellExpert, Re
C e l l u l a r N e t w o r k A n a l y z e r
Expert
Network Optimization
Service Troubleshooting
Network Maintenance
Expert
Sample KPIsAttach success rate
Attach failure rate
Attach failure cause
Activate failures by APN
Activate success rate by APN
Attach failures by NSE
Activate failures by SGSN
Activate failures by GGSN
Peak events - signaling
Peak throughput - data
By NSE
By APN
By SGSN
By GGSN
By User
Average throughput - signaling
Average throughput - data
Peak latency - signaling
Peak latency - data
Average latency - signaling
Average latency - data
QExpert Report
www.radcom.com
US Office:
RADCOM Equipment Inc.
6 Forest Avenue
Paramus NJ 07652 USA
Tel: (201) 518-0033
Fax: (201) 556-9030
1-800-RADCOM-4
e-mail: [email protected]
Israel Office:
RADCOM Ltd.
24 Raoul Wallenberg Street
Tel-Aviv 69719 Israel
Tel: +972-3-6455055
Fax:+972-3-6474681
e-mail: [email protected]
TM
QExpert: Web-based analysis and reporting module
,Allows authorized users to log into their accounts and view the level
of service provided to any traffic pattern, destination or source.
Central Site
Management
Server
QConsole
Web server
analysis and
reporting
QExpert
QConsole Client
Performers Standard
Web Browser
ExpertMain Features & Benefits
Signaling collection in system database allowing customer
support services.
Advanced filters allowing selection of relevant traffic.
Advanced real-time alarms using multiple notification methods.
Rapid identification of performance issues from customers' point
of view through real-time alarms.
Increased visibility into the network through integrated signaling
analysis and troubleshooting.
Mechanism for quick retrieval data base backup and recovery.
Easy system scalability.
Provides remote access from any desktop to the QManager
server, and allows the connection of multiple users to the
QManager simultaneously (from different terminals).
QConsole: Remote user GUI module
Alarms
QExpert Report
Cellular Expert System
Remote User Control
Highlights
RADCOM's Cellular Expert system provides service providers and vendors with a comprehensive solution for troubleshooting, maintaining and
monitoring the UMTS/GPRS and CDMA2000 networks. This exclusive solution enables service providers and vendors to pinpoint sources of quality
degradation and malfunction in the network and its components.
The Cellular Expert system facilitates management of quality throughout the network efficiently and cost-effectively, detecting faults before customers
experience problems. It provides web-based analyses and reporting modules and generates real-time alarms, granting service providers and vendors
preemptive power to maintain quality levels using resource allocation, load-balancing, rerouting calls, and other fine-tuning network devices.
The Cellular Expert system is an ideal tool for troubleshooting, network internal quality management, SLA management and rollout of new services.
A vendor independent, interoperable solution, it enables connecting to other management systems using SNMP Trap.
Automatically discovers, displays, monitors and troubleshoots thousands
of active and closed UMTS/GPRS IP sessions, voice and video calls and
CDMA2000 IP sessions.
Extensive and flexible KPI analysis.
Locates sources of quality degradation, and reports potential problems
before they adversely affect the customer experience.
Provides UMTS/GPRS network coverage, including Iub, Iu-CS,
Iu-PS, Gb, Gn, Gp, Gi, Core Signaling.
CDMA2000 1x/1x-EV-DO, A1, A10-A11, A12, PI and Core Signaling.
Hand over and roaming analysis.
Optimizes utilization of network resources.
Provides the data necessary to maintain differentiated customer
services.
Generates reports with historical data for trending and network planning
purposes, and enables the use of external reporting tools.
Detects network errors and abnormal session/call scenarios.
Filters and traces by the following network subsets Cell, APN server,
IMSI, MSISDN, P-TMSI, IP, etc.
Facilitates identification and fast resolution of network problems,
decreasing troubleshooting time and expenses.
Response time analysis.
Cellular Expert Deployment
Network Installation: The Cellular Expert is an ideal tool for vendors developing and installing UMTS, GPRS and CDMA2000 equipment,
wireless operators testing and deploying cellular networks, network integrators, QA and interworking labs.
Network Maintenance (troubleshooting): The Cellular Expert monitors the service supported by today's complex cellular networks. It
detects problems before they are felt by end users isolates the sources of degradation and troubleshoots their possible causes.
Network Optimization: Using the Cellular Expert, vendors and operators are able to analyze and optimize the functionality of the different
components in the Radio Access Network, Core Signaling and Core IP of the UMTS, GPRS and CDMA2000 networks.
Main Applications
Circuit Switched Core NetworkHLR
EIR
MSC
BSC
RNS
UE
RNC
UE
RNC
BSSGf
Gr
Gs
ISDN, PSTN,...ISDN, PSTN,...
Abis
lub
Gb
Iu
Iu
Um
Uu
Uu
A
lur
GMSC
E,G
D
MS
F
UTRAN Access Network
GSM Access
Network
MSC
BTS
Node-BSGSN
Node-B
SGSN
MG
W
Gn
lubRNS
AUC
GGSN
H
Gn+
Packet Switched Core Network
PDN
Internet
Intranet
Extranet
Gp
QExpertQConsole
DB
Server
Cellular PerformerExpert
QExpert: Web-based analysis and reporting module
,Allows authorized users to log into their accounts and view the level
of service provided to any traffic pattern, destination or source.
Central Site
Management
Server
QConsole
Web server
analysis and
reporting
QExpert
QConsole Client
Performers Standard
Web Browser
ExpertMain Features & Benefits
Signaling collection in system database allowing customer
support services.
Advanced filters allowing selection of relevant traffic.
Advanced real-time alarms using multiple notification methods.
Rapid identification of performance issues from customers' point
of view through real-time alarms.
Increased visibility into the network through integrated signaling
analysis and troubleshooting.
Mechanism for quick retrieval data base backup and recovery.
Easy system scalability.
Provides remote access from any desktop to the QManager
server, and allows the connection of multiple users to the
QManager simultaneously (from different terminals).
QConsole: Remote user GUI module
Alarms
QExpert Report
Cellular Expert System
Remote User Control
Highlights
RADCOM's Cellular Expert system provides service providers and vendors with a comprehensive solution for troubleshooting, maintaining and
monitoring the UMTS/GPRS and CDMA2000 networks. This exclusive solution enables service providers and vendors to pinpoint sources of quality
degradation and malfunction in the network and its components.
The Cellular Expert system facilitates management of quality throughout the network efficiently and cost-effectively, detecting faults before customers
experience problems. It provides web-based analyses and reporting modules and generates real-time alarms, granting service providers and vendors
preemptive power to maintain quality levels using resource allocation, load-balancing, rerouting calls, and other fine-tuning network devices.
The Cellular Expert system is an ideal tool for troubleshooting, network internal quality management, SLA management and rollout of new services.
A vendor independent, interoperable solution, it enables connecting to other management systems using SNMP Trap.
Automatically discovers, displays, monitors and troubleshoots thousands
of active and closed UMTS/GPRS IP sessions, voice and video calls and
CDMA2000 IP sessions.
Extensive and flexible KPI analysis.
Locates sources of quality degradation, and reports potential problems
before they adversely affect the customer experience.
Provides UMTS/GPRS network coverage, including Iub, Iu-CS,
Iu-PS, Gb, Gn, Gp, Gi, Core Signaling.
CDMA2000 1x/1x-EV-DO, A1, A10-A11, A12, PI and Core Signaling.
Hand over and roaming analysis.
Optimizes utilization of network resources.
Provides the data necessary to maintain differentiated customer
services.
Generates reports with historical data for trending and network planning
purposes, and enables the use of external reporting tools.
Detects network errors and abnormal session/call scenarios.
Filters and traces by the following network subsets Cell, APN server,
IMSI, MSISDN, P-TMSI, IP, etc.
Facilitates identification and fast resolution of network problems,
decreasing troubleshooting time and expenses.
Response time analysis.
Cellular Expert Deployment
Network Installation: The Cellular Expert is an ideal tool for vendors developing and installing UMTS, GPRS and CDMA2000 equipment,
wireless operators testing and deploying cellular networks, network integrators, QA and interworking labs.
Network Maintenance (troubleshooting): The Cellular Expert monitors the service supported by today's complex cellular networks. It
detects problems before they are felt by end users isolates the sources of degradation and troubleshoots their possible causes.
Network Optimization: Using the Cellular Expert, vendors and operators are able to analyze and optimize the functionality of the different
components in the Radio Access Network, Core Signaling and Core IP of the UMTS, GPRS and CDMA2000 networks.
Main Applications
Circuit Switched Core NetworkHLR
EIR
MSC
BSC
RNS
UE
RNC
UE
RNC
BSSGf
Gr
Gs
ISDN, PSTN,...ISDN, PSTN,...
Abis
lub
Gb
Iu
Iu
Um
Uu
Uu
A
lur
GMSC
E,G
D
MS
F
UTRAN Access Network
GSM Access
Network
MSC
BTS
Node-BSGSN
Node-B
SGSN
MG
W
Gn
lubRNS
AUC
GGSN
H
Gn+
Packet Switched Core Network
PDN
Internet
Intranet
Extranet
Gp
QExpertQConsole
DB
Server
Cellular PerformerExpert
www.protocols.com
China Office:
RADCOM Ltd.
Handerson Center, Office 506, Tower 3
18 Jianguomennei Avenue,
Beijing 1000005, P.R. China
Tel: +86-10-65187723
Fax:+86-10-65187721
e-mail: [email protected]
United Kingdom Office:
RADCOM UK
2440 The Quadrant
Aztec West, Almondsbury
Bristol, BS32 4AQ England
Tel: +44-145- 487 8827
Fax: +44-145-487 8788
e-mail: [email protected]
Specifications subject to change without notice. MS-Windows is a trademark of Microsoft Corporation.Brand and product names are trademarks of the respective companies.
Packet arrival rate by APN
Packet discard rate by APN
Packet arrival rate by SGSN
Packet discard rate by SGSN
Packet Paging Success
Packet Paging failure
Circuit paging success
Circuit paging failure
RAB Assignment Success rate
RAB Assignment Failure Rate
Mobile SMS origination success rate
Mobile SMS origination failure rate
Mobile SMS termination success rate
Mobile SMS termination failure rate
Routing Area Update Success Rate
Routing Area Update Failure Rate
PDP Modification Success rate
PDP Modification Failure rate
Attach success rate
Activate success rate
Attach failures by error code
Activate failures by error code
Procedure Duration
Procedure Count
End Cause
Event Failure Ratio
Event Reject Ratio
Event Success Ratio
Event Truncated Ratio
End Cause
Requested Delay
Requested Reliability
Requested Precedence
Requested Peak Throughput
Requested Mean Throughput
Accepted Delay
Accepted Reliability
Accepted Precedence
Accepted Peak Throughput
Accepted Mean Throughput
Data Rate Indicators
CS throughput per bearer and per
user
Maximum number of CS users
PS throughput per bearer and per
user
Maximum number of PS users
Total bytes sent by MS
Total bytes received by MS
Call/Session Flow
theCellular PerformerCellular Performerthe
DS- vision A © copyright RADCOM, 01.2004CP-CellExpert, Re
C e l l u l a r N e t w o r k A n a l y z e r
Expert
Network Optimization
Service Troubleshooting
Network Maintenance
Expert
Sample KPIsAttach success rate
Attach failure rate
Attach failure cause
Activate failures by APN
Activate success rate by APN
Attach failures by NSE
Activate failures by SGSN
Activate failures by GGSN
Peak events - signaling
Peak throughput - data
By NSE
By APN
By SGSN
By GGSN
By User
Average throughput - signaling
Average throughput - data
Peak latency - signaling
Peak latency - data
Average latency - signaling
Average latency - data
QExpert Report
www.radcom.com
US Office:
RADCOM Equipment Inc.
6 Forest Avenue
Paramus NJ 07652 USA
Tel: (201) 518-0033
Fax: (201) 556-9030
1-800-RADCOM-4
e-mail: [email protected]
Israel Office:
RADCOM Ltd.
24 Raoul Wallenberg Street
Tel-Aviv 69719 Israel
Tel: +972-3-6455055
Fax:+972-3-6474681
e-mail: [email protected]
TM