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Page 1: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

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Page 2: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

February 24 & 25, 2015

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Page 3: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

The YMCA of Austin Case Study:

Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

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Page 4: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

Hi

Miriam KaganSenior Fundraising Principal

Kimbia

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Lauren McPhailAnnual Campaign Manager

YMCA of Austin

Page 5: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

Crowdfunding Poll

According to Forbes, what is the anticipated value of the

worldwide crowdfunding market, including commercial side

crowdfunding?

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Confidential document: Kimbia Inc. 2014

Why Crowdfund?

• $1.5 billion opportunity: Forbes estimates $5 billion worldwide crowdfunding market, with 1/3 going to causes

• New donors: upward of 60% of campaign gifts come from new donors

• Greater participation: motivates and excites your major donors and community

Page 7: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

Crowdfunding vs. Peer2Peer

Is there a fundamental difference?

Page 8: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

YMCA of Austin• Mission of the YMCA of Austin is to put Christian Principles

into practice through programs that build healthy spirit, mind and body for all.

• We’re for Youth Development, Healthy Living, and Social Responsibility.

• Began in 1953; Eight YMCA branches serving over 170,000 members and program participants annually. Supported by 1,200 volunteers and 4,000 individual donors.

• Provide $2.1 million in financial assistance annually to 37,000 men, women and children to enable them to participate in our programs.

Page 9: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 20149

Omni-Channel FundraisingTM Solutions

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Confidential document: Kimbia Inc. 2014

YMCA E-Campaigner

• Crowdfunding element of Annual Fund campaign

• Recruits and encourages campaigners to raise money for the Annual Fund goal

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Confidential document: Kimbia Inc. 2014

YMCA E-Campaigner

In 2014:

•1.2 million impressions

•1,100 clicks

•24% Giving Online

Page 12: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

Page 13: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

Model for Success

Page 14: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

Model for Success

Page 15: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

Planning

• Create a project plan

• Define your target fundraising audience

• Craft a compelling value proposition

• Implement strategic promotion

• Set explicit, measurable goals

• Recruit online Ambassadors

• Create an incentive structure

• Customize messaging

Page 16: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

Planning

• Choose the right technology platform with key functionality:

Simple registration and donation

Personal fundraising tools

Stable and scalable

Real-time progress reporting

Social-sharing enabled

Navigable back end admin

Page 17: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

Planning

• Be clear about the crowdfunder upfront: the Crowdfunding Bill of Rights

Page 18: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

Planning

• Plenty of Lead Time

• Do it as a team

• Strategic and multi-channeled recruitment

• Multiple training options

• Tools available: present multiple times and multiple ways

Page 19: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

Model for Success

Page 20: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

Poll

My organization has tools and plans in place to help

fundraisers and crowdfunders raise money

on our behalf

Page 21: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

PRE-LAUNCH CAMPAIGN

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Page 22: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

Pre-launch Campaign

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• SOCIAL MEDIA PHOTO CONTEST

• PHYSICAL & VIRTUAL ENGAGEMENT

Page 23: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

User-Guide• Provide sample

tweets and Facebook posts

• Register returning advocates to encourage tool utilization

• Stock advocacy center with campaign resources

Page 24: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

Get Social

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Confidential document: Kimbia Inc. 2014

Model for Success

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Confidential document: Kimbia Inc. 2014

Momentum

• Send regular campaign progress updates to participants

• Call out great campaigners, creative ideas, and good stories

• Draw social attention

• Announce any big matches or prizes

• Get visual: photos, videos, impact stories

• Make it a game: think incentives, prizes, and competitive elements

Page 27: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

Leverage Social Media to Amplify Buzz & Outreach

• Combine planned social media posts with live updates

• “Spread the word page”

• Promote as a way for supporters to help make the campaign a success

• Leverage Facebook and Twitter’s popularity

• Use tracking codes to measure social media effectiveness

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Confidential document: Kimbia Inc. 2014

Continue the Momentum

Weekly toolkit emailed with success stories, tips, advocate highlight, weekly focus, prizes, campaign progress

Page 29: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

Model for Success

Page 30: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

Poll

True or False:

Data should only be analyzed after the event or

campaign has ended to learn what worked, plan for next

year, etc?

Page 31: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

Page 32: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

Continue the Momentum

• Thank donors

• Coordinate data integration

• Develop campaign series to invite/ engage donors -- their connection is to the campaigner, not to you

• Develop outreach for new major donors

• Thank matching and achievement gift donors

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Confidential document: Kimbia Inc. 2014

Analyze Results

• Plan measurement and analysis before the campaign and keep an eye on progress throughout

Adjust as needed

• Use source codes and data integration to understand what and who drives results

• Make plans for additions, adjustments for next year

Page 34: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

Analyze Results

• Analyze impact of matching and achievement gifts

• Analyze impact of social media and traditional media promotions

• Analyze impact by time of day

Page 35: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

Q&A

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Page 36: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

Pair Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Organizations running 7 of the 10 largest Single-Day Crowdfunding Events in history use Kimbia technology, including Give Local America (GLA),

which raised $53,700,000 in a single day this past May.

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Page 37: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

www.kimbia.com@kimbiainc

[email protected]@miriamkagan

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Page 38: The YMCA of Austin Case Study: Pairing Peer-to-Peer and Crowdfunding to Optimize Participation and Results

Confidential document: Kimbia Inc. 2014

Thank you!

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