Transcript
Page 1: The Importance of Integration in E-Commerce

The Importance of Integration

Page 2: The Importance of Integration in E-Commerce

You’re a business owner.

Your company sells and

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Well, you’ve got your:

ACCOUNTING AND INVENTORY OPERATIONS

EMAIL MARKETING SOFTWARE YOUR WEBSITE (OF COURSE)

PAYMENT SERVICE PROVIDER SYSTEMS

ORDER MANAGEMENT

BASIC CONTENT MANAGEMENT SYSTEM

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Having separate databases for all this

information means you are facing

challenges in getting these systems to

talk to one another.

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We need a truly integrated

e-Commerce solution

We want to make System X talk to System Y. With great integration of your systems, you can run your business smoothly and efficiently, increase your revenue, and reduce operational costs.

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Making systems talk to one another is

There is a lot of room for when embarking on this integration journey.

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Integration in ERP (enterprise resource planning) usually means feeding the “beast” all sorts of data.

Manual integration is slow, tedious, and error-prone. You can hire more people to do the job, but that’s expensive and doesn’t solve the underlying problem.

Integrating in batches comes with complications like interruptions, maintenance of network and hardware, and volume scale issues. This can be expensive as well.

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Polling happens without proper integration.

This means that the website continues to ask for information until it gets what its looking for.

Smooth integration between a random 3rd party and the webshop doesn’t matter if it doesn’t integrate completely with NAV.

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With the right e-Commerce solution seamlessly integrated with your ERP system, it’s built to synchronize information dynamically and naturally.

This is a mutually beneficial solution that simplifies all business and financial processes.

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Benefits of Integration:

• Information available on your website is because updates happen

automatically

• Quick and responsive customer service

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Nav-to-Net™ is a part of the NAV ecosystem. There is integration where data travels in real-time. There is no polling.

Complete integration means optimized performance. Customers always get the correct information. Proper integration reduces redundancy errors.

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It is wise to find a solution that has every eventuality covered. Technology does not always run perfectly and disconnections can happen.

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When there is a from your ERP system, orders can be lost.

Customers may think the order went through while you have no idea.

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Make sure the integrated solution you have has a method to ensure service and support.

This saves you time, hassle, and money.

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When you have an , you can do things faster and easier, with

fewer mistakes, saving you money in the long-run.

You can:

• Formulate strategies with data available

• Have truly outstanding customer service

• Manage inventory and documents easily

With an integrated system at your business’ core, there are many windows of opportunity you can capitalize on.


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