The Digital Supply Network: A New Era of Supply Chain
Visibility & Resiliency
TODAY’S PRESENTERS
Prof. Morgan Swink Ph.D.Texas Christian University
Executive Director, Neeley Supply and Value Chain Centerand James L. and Eunice West
Chair in Supply Chain Management
Cindy ElliottEsri
Global Market Strategy, Manufacturing & Supply ChainSenior Industry Fellow, Aston Business SchoolCenter for Servitization Research & Practice
Copyright © Morgan Swink (2017). All Rights Reserved.Center for Supply Chain Innovation
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Copyright © Morgan Swink (2017). All Rights Reserved.Center for Supply Chain Innovation
Type of Technology Capabilities Examples
Decision support technologiesProvide computing power, intelligence, and data management, making higher-quality decisions faster.
•Advanced planning systems (APS) •Supply chain network design•Management and execution systems (TMS) (WMS) (MES) (YMS) (OMS)•Forecasting and demand management•Advanced analytics and machine learning
Processing technologiesAutomate transactions and material processing to provide 24/7 resource availability, faster processing, improved consistency, and cost.
•Programs, software robots •Computer-aided design and machining, 3D printing •Industrial robots, flexible manufacturing systems (FMS)•Drones and driverless vehicles•Automated storage and retrieval systems (AS/RS)
Communications technologiesCreate greater accuracy, currency, connectivity and visibility, speeding flows of richer forms of information.
•Sensors, scanners and radio frequency identification (RFID)•The Internet: Wi-Fi, narrow band, cellular, microwave, radio, etc.•Satellites, fiber optics, etc. •Electronic data interchange (EDI), global data synch network (GSDN)
Integrative technologiesCombine data management, communications, visibility, traceability, decision support, and processing capabilities.
•Cloud computing and services/Blockchain•Mobile applications and wearables •Augmented and virtual reality, global positioning systems (GPS)•Enterprise resource planning (ERP) , Product life cycle management (PLM), Relationship management (CRM) (SRM) (CPFR)
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Enabling Technologies for the Digital Supply Chain
Copyright © Morgan Swink (2017). All Rights Reserved.Center for Supply Chain Innovation
Technology Evolution and Business Model Emergence
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Smart Phones
Dispatching Algorithm
Credit System
Rating System
GPSBuyers/Sellers Critical Mass
Payment System
User Interface
Copyright © Morgan Swink (2017). All Rights Reserved.Center for Supply Chain Innovation
Digital Supply Chain Capabilities
Visibility
Intelligence
Productivity & Customer
Experience
Agility & Customization
Insi
ght
Action
Copyright © Morgan Swink (2017). All Rights Reserved.Center for Supply Chain Innovation
Intelligent Supply Chain
Connected- Combining- Filtering- Structuring- Reporting
Intelligent- Visualizing- Diagnosing- Predicting- Prescribing- Cognifying
Adaptive- Alerting- Matching- Orchestrating- Automating- Giging
Inter/Intra Organizational Integration- Systems - Structure - Roles
Sense
Analyze
Predict
Respond
Intellectual Capital- Talent - Knowledge - Skills
IoTDigitized- Sensing- Capturing- Standardizing
Data Information Insight Action
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Copyright © Morgan Swink (2017). All Rights Reserved.Center for Supply Chain Innovation
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Thank
You!
Center for Supply Chain Innovation
The Digital Supply Network: A New Era of Supply Chain
Visibility & Resiliency
• Visualize a Holistic, Live Digital Global Operating Picture
• Understand Real-time Global Network Relationships and Alerts
• Equip Teams to Take Actions Proactively
- Address Incidents Before They Happen
- Uncover New Business Opportunities
3 KEY CONCEPTS
KNOW WHAT MATTERS
• Turn On Digital Global Operating Picture
• Enable Faster, Better Decision Making
KNOW CONNECTIONS
• View How Everything’s Connected
• Enable Resiliency Throughout Network
KNOW IMPACTS
• Know Instantly What’s At Risk
• Take Action to Keep Business Running
FROM FIELD TO CONSUMER
KNOW ALERTS
• Visualize Alerts in Real-time
• Interrogate Incidents to Reroute Assets
Truck 6
Truck 35
Truck 32
KNOW ALERTS
Operator: Old Dominion
Destination: Cleveland, OH
Incident: WB PA TPK
Mile 62, Multi-car Accident
All lanes stopped for
emergency crews
Original ETA: May 23, 2017
Revised ETA: May 25, 2017
• Monitor Global Assets in Real-time
• Proactively Manage Around Delays
DELAY ADVISED ALTERNATE SUPPLY
KNOW GAPS
• Understand Customer Landscape
• Strengthen Capacity to Address Gaps in SLAs
KNOW COVERAGE
• Quantify New Business Opportunities
• Optimize Service Levels and Upsell
OPTIMIZE SERVICE LEVELS
KNOW INSIGHTS ANYWHERE
The Digital Supply NetworkNew Era of Supply Chain
Vis ib i l i ty & Resi l iency