the elements of exceptional

By: Boom San Agustin 9 customer experience

@BoomYourSales

understand how you will benefit from taking care of your customer

1 @BoomYourSales

discover why your customer bought from you

2 @BoomYourSales

put yourself in your customer's shoes

3 @BoomYourSales

anticipate your customer's future service

needs or complaints

4 @BoomYourSales

work on your customer's needs with a sense of urgency

5 @BoomYourSales

keep your customer updated regularly

6 @BoomYourSales

request for your customer's feedback regularly

7 @BoomYourSales

apologize to the customer when necessary

8 @BoomYourSales

continuously improve the way you give service

to your customer

9 @BoomYourSales

@BoomYourSales

@BoomYourSales

@BoomYourSales