OVER
OF70%ORGANIZATION
OPPORTUNITIES COME FROM PROCESS DEFICIENCIES
LBS
PROCESS NOT DEFINED
PROCESS NOT FOLLOWED
PROCESS NOT UNDERSTOOD
CUSTOMER NOT UNDERSTOOD
SUPPLIER NOT UNDERSTOOD
FULL OF WASTE NOT LINKED TO STRATEGYPERFORMANCE NOT MEASURED© 2017 Business Enterprise Mapping, LLC www.businessmapping.com
TOP REASONS FORBROKEN PROCESSES10
CUMBERSOME TO EXECUTE
21 3
98 10
4 5
6 7
PROCESS NOT OWNED
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