Supporting the Cluster Excellence Programme
Matt Fisher, EFQM
5th June 2013
What is EFQM?
2
30,000 Organisations in Europe are using the EFQM Excellence Model
500 Members covering over 50 different sectors
Not-for -Profit Foundation formed in 1988
More than 4,500 networking contacts
Return on investment
Optimise profitability
Sustainable financial growth
Value-adding products & services
Excellent service
Opportunities to develop & grow
Work / life balance
Pride in Organisation
Brand reputation Ethical behaviour Transparent
communication
Who do you work for…?
People Customers ShareholdersSociety
Leaders who inspire trust Clearly defined long-term strategy Robust internal processes The right Partners & Suppliers
EFQM Assessment & Recognition
Starting point, aimed at bringing organisations up toECEI Minimum Requirements
Next step, for organisation meeting the majority ofECEI Requirements
Increasing maturity and capabilities, starting to exceedECEI Requirements
Top level of recognition, for mature organisations far exceedingECEI Requirements
Supporting Clusters
EFQM Framework for Cluster Management Developed based on the ECEI
Minimum Requirements & the EFQM Excellence Model.
The EFQM Model in Cluster Management language
Quick Check Simple self-assessment against the
minimum requirements. Designed to support Committed to
Excellence.
Cluster Excellence Matrix More comprehensive self-assessment
tool, based on the EFQM Framework for Cluster Management.
Designed to support Recognised for Excellence.
Starting the Journey
TrainingStart Simple: 1 day workshop
AssessmentQuick Check Assessment Tool
RecognitionEFQM Committed to Excellence
Supporting your journey…
EFQM
Support direct from the Brussels office: [email protected] www.efqm.org
KalDer
Support from our Partner in Turkey:
Thank You
More information:
www.efqm.org